Abbeycrest Nursing Home

Essex Way, Kennylands Road, Sonning Common, Reading RG4 9RG
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9.8 163 Reviews
  • Abbeycrest Nursing Home, Reading
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Care Provided by Abbeycrest Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £2050
  • Self-Funded Residential Dementia Care: from £2047
  • Self-Funded Nursing Care: from £2496
  • Self-Funded Nursing Dementia Care: from £2145
  • RESPITE Self-Funded Residential Care: from £2200
  • RESPITE Self-Funded Residential Dementia Care: from £2200
  • RESPITE Self-Funded Nursing Care: from £2300
  • RESPITE Self-Funded Nursing Dementia Care: from £2300
The price(s) shown are provided by the care home. Contact Abbeycrest Nursing Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Sue Smart (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Abbeycrest operate an open door policy. Friends and family able to visit loved ones at any time they choose. Offering 100% visiting time flexibility.

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Abbeycrest Nursing Home Reviews (163)

9.8

Abbeycrest Nursing Home has a Review Score of 9.8 (9.794) out of 10, based on 55 reviews in the last 2 years.
Over all time Abbeycrest Nursing Home has 163 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Abbeycrest Nursing Home
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Total of 163, showing 21-40
Review from D B (Daughter of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would not hesitate in recommending Abbeycrest Nursing Home to anyone looking for a Nursing Home for themselves or a loved one. The standard of care is second to none. The quality of care is outstanding and the facilities and food 5 Star. But most importantly every member of staff, no matter in
what capacity, is a professional and they truly care for their residents and about the experience they receive.
The staff are respectful, compassionate and understanding. These qualities were shown not only towards my Mother but towards our family too. I will be forever grateful to everyone at Abbeycrest for looking after my Mother in such a wonderful way and for giving us as a family some lovely memories to treasure. Thank you so very much.
Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing HomeThank you for taking the time to leave us such a lovely review! It was an honour to care for your mother. We're delighted to hear that you were able to make lovely memories together as a family. Our team is dedicated to providing the very best care for all our residents, so your recognition of their hard work means a lot. We are really sorry for your loss and would like to pass on our sincere condolences. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from John M (Friend of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found the place very friendly, extremely helpful staff. Light and bright atmosphere.
Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing HomeMany thanks for your positive review, John. We're pleased to hear that you had such a positive experience during your visit to Abbeycrest. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from S W (Friend of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a lovely birthday party for my friend with lots of residents.
Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing HomeThank you for your lovely comments. We're delighted to hear that you enjoyed celebrating your friend's birthday. We love creating memories and making our residents feel extra special. Your feedback will be shared with the team.
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Review from M W (Friend of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been consistently impressed by the high quality care given to this resident.
Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that your friend is receiving such great care at Abbeycrest, and we really appreciate your recognition of the team. I will pass on your kind comments to the whole team.
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Review from Eve A (Friend of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear friends mother is here and when I visit always feels so welcoming and the home has a lovely atmosphere. Very clean & upbeat place to be.
Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing HomeOn behalf of the Abbeycrest team, thank you for your wonderful feedback. We're delighted to hear that you've had such positive experiences when visiting your friend's mother. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from K W (Granddaughter of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't recommend Abbeycrest enough. Staff that have worked here for years and take the time to get to know residents and really care. Great food, accommodation, activities and facilities - couldn't ask for more for a loved one at this stage of life.
Reply from Nicole Howarth, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us such a fantastic review, We're happy to hear that you're pleased with the care that your loved one is receiving at Abbeycrest. The care and services we deliver as a team to our residents and their families are extremely important to us. I will pass on your kind comments to the whole team.
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Review from Clemence G (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother settled in easily and soon made friends with residents and staff. Mum's health improved vastly over her 4 week respite stay and I can't thank the staff enough for their kindness and support.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeOn behalf of the team at Abbeycrest, we would like to thank you for your wonderful feedback. We're happy to hear that your mum received such great care and settled in so quickly during her respite stay. Your kind comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from J N (Wife of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today was Valentine's Day. The lounges, dining rooms and reception areas had been adorned with such colourful and artistic decorations relevant to this day inlcuding rose petals and red roses on the tables. The activities lady had requested special delicious Valentine's cakes and refreshments to be
served with suitable music being played in the background. It was a very happy afternoon for the residents.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us such a fantastic review, We're delighted to hear that you had such a lovely Valentine's Day afternoon at Abbeycrest. Our team puts a lot of effort into making these special moments memorable for residents and their loved ones. I will pass on your kind comments to the whole team.
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Review from Rod T (Husband of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just think the staff and management are amazing and can't thank them enough for looking after my wife so wonderfully.
Abbycrest is more like a hotel rather than a nursing home.
I just can't fault it.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for your words of kindness which are very much appreciated. We're delighted to hear that your wife is receiving such great care at Abbeycrest. All comments will be passed on to the team who will be delighted to hear your feedback.
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Review from S T (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Truly couldn't imagine mum living anywhere else. She is so settled at Abbey Crest, fits in well as part of the floor she lives on. Mum is very well looked after and her needs fully understood. Abbey Crest should be very proud of their well deserved reputation!
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care and feels settled at Abbeycrest. I will pass on your kind comments to the whole team.
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Review from Dionne S (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We love this place! Nurses and carers are so attentive and friendly. They remember our names and preferences and are always there with a smile. The food is absolutely delicious, Mum loves having a three-course meal at lunchtime - 'just like a hotel'! Thanks to the chef! The manager has been brilliant,
Mum loves her! From start to finish the whole experience has reassured and comforted me, she's in very good hands.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave such a wonderful review. I'm delighted to hear that the team and I have made such a positive impression and that you feel reassured knowing your mum is receiving great care at Abbeycrest. Providing exceptional care and services to our residents and their families is extremely important to us. Your kind words will be passed on to the chef and the rest of the team.
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Review from S G (Son of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with Abbeycrest Nursing Home. We couldn't have found a better place for my lovely Mum to see out her time on this earth. Wonderful, friendly, attentive, efficient staff. Can't fault the place. Managed excellently. I would like the option to use the stairs rather than the lift but I understand
why they are staff use only.
Reply from Abbeycrest Nursing Home, Home Manager at Abbeycrest Nursing HomeThank you, for your kind words and recognition of the team at Abbeycrest. I'm delighted to hear that you're pleased with the care that your mum is receiving. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. Your wonderful comments have been passed on to the team who will be delighted to hear your review.
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Review from D H (Daughter of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Abbeycrest Nursing Home is a friendly home-from-home environment where my mother has settled into her life after being independent in her own home. The conscientious staff see to all of her needs but also find the time to do the little things - nails, putting rollers in her hair that give her great
pleasure. There are activities every day, in which she participates, this makes her life fuller than when she was living at home supported by family and carers. We find her relaxed and real moments of contentment with her allow us to be daughters rather than carers.
Reply from Sue Smart, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother has settled in and is receiving such great care at Abbeycrest. It's lovely that her positive experience allows you to enjoy quality time together. I will pass on your kind comments to the whole team.
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Review from John N (Son of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After being a resident at Abbeycrest for well over four years, my mother is now entering a phase where she has very challenging health issues, which necessitate round-the-clock care and attention. I am more than satisfied she is receiving that care and attention. My mother has been very happy at Abbeycrest
and the team there has been very kind and conscientious. It has been a very pleasurable experience to have such a good relationship with all the team who work together very well and exhibit so much patience.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you so much for sharing such wonderful feedback about your experience with Abbeycrest, John, it means so much to our team to receive this kind of affirmation of the care we provide. Our hearts are with your mother and your family - we know how difficult it is seeing a loved one experience such challenging health issues, but we hope we've been able to make this time easier for you all. We really appreciate your lovely comments about our team and their kindness and patience, they will be touched to hear your feedback!
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Review from Zuzana B (Daughter-in-law of Resident) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dearest mum-in-law had a fall whilst at home which then resulted in her being taken to hospital where we found out that her diagnosis was much more threatening than just a start of dementia. She has been finally transferred to Abbeycrest which had the specialised care our mum needed. My mom-in-law's
illness started to deteriorate quickly, the staff devoted time and extraordinary care. We were able to visit and stay with Mum every day, any time of the day. I have learnt so much from the nurses about end-of-life care and what it entails and when Mum fell asleep for the last time, they made the whole process so much more painless for her and for us. I would recommend this nursing home to anyone who is in desperate search of exceptional care for their dearest. I truly believe that this place is a hidden treasure. I would like to shout to the world to come and see how wonderful it is and the nurses who always hold the care for your loved ones paramount.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you Zuzana for your kind words and recognition of the team at Abbeycrest, the care, services and support we deliver as a team are extremely important to us. We are really sorry for your loss and we hope we made your mother-in-law's stay with us as comfortable as possible. Your comments will be passed on to the team.
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Review from Simon J (Son of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having made the decision to move my mother into a care home, I was forensic in my research as to the home that would best suit her needs in terms of nursing care and day-to-day interaction and stimulation.
I requested an initial respite stay for Mum in order for both she and Abbeycrest to assess mutual
suitability. I am pleased to say that Mum is now settled at Abbeycrest on a permanent basis and the team there have been incredibly flexible in order to accommodate Mum's and my wishes. We have been able to move in a number of Mum's favourite items from home which have been an absolute game changer in terms of helping her feel at home. The nursing and administrative care is second to none.
There is a warm and upbeat atmosphere at the home and they have found an excellent balance between allowing residents to retain their independence, their self-respect and privacy whilst ensuring that they are well cared for.
We are grateful for all that has been done for my mother.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for your wonderful review. We're so happy that you and Mum have found the care that's suitable for her and that we're able to offer her what she needs. Our team take great pride in our ability to provide the best quality care for residents while also retaining their independence, privacy and dignity so we greatly appreciate your feedback!
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Review from Pippa S (Niece of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had such a wonderful experience with this home. Immediately on viewing the home was made to feel supported and welcomed at this very difficult time - the staff are very professional and caring and nothing is too much trouble for the residents and the families- would highly recommend.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us at Abbeycrest. Your feedback will be shared with the team.
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Review from Mark H (Son of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great experience all round with great communication and a feeling of continuous care and a safe place for Mum in her hour of need.
Reply from Sue Smart, Home Manager at Abbeycrest Nursing HomeThank you for your kind words and recognition of the team at Abbeycrest. All comments will be passed on to the team and thank you again for the review.
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Review from S L (Daughter of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has lived at Abbeycrest for over 3 years and took time to settle. She is completely settled and very happy. The love and care from the kind and beautiful staff have made her relaxed. Which makes me happy knowing this. Thank you all for everything you do. You're all truly amazing.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you so much for your kind words about our team, it means so much to us! We're so happy that Mum is settled in and enjoying her home at Abbeycrest!
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Review from A W (Resident) assisted by family/friend published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy to be living at Abbeycrest. The care and kindness of the staff is making my life easy. Which makes my daughter's life stress free. Knowing that I am being so well looked after. Would highly recommend Abbeycrest Care Home.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to give us such lovely feedback, we're delighted that you're happy living at Abbeycrest and that your daughter's life is more stress-free now!
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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Abbeycrest Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 55 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.794 for Abbeycrest Nursing Home is calculated as follows: ( (513 Excellents x 5) + (108 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 632 Ratings = 4.794
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbeycrest Nursing Home is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 55 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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