Abbeycrest Nursing Home

Essex Way, Kennylands Road, Sonning Common, Reading RG4 9RG
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9.8 148 Reviews
  • Abbeycrest Nursing Home, Reading
Abbeycrest Nursing Home is located in the quiet village of Sonning Common, in the heart of the Chilterns, offering residential, nursing and dementia care, including trial stays, short stays, convalescent care and permanent care for individuals or couples. As such, residents can rest safe in the knowledge that the home can cater for their care needs both now and in the future.

The welcoming surroundings at Abbeycrest are matched by the high standard of individual care the team provides to the residents. The home has a welcoming bistro ideal for a catch up with friends and family, as well as a private dining room which is the ideal space to come together to celebrate key milestones. Mealtimes are more than a routine – they are vibrant, social occasions, providing delicious, local, nourishing food to enrich your taste buds as well as providing residents with all their dietary requirements.

When residents arrive and throughout their stay, they're greeted with warmth, passion, and care and a home that is vibrant, happy, and homely. The team loves learning as much as they can about their residents, so your loved one’s time is tailored to their individual needs and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. The team takes the time to get to know all their residents and encourage independence and communication.

The team at Abbeycrest uses activity-based care sessions to provide a variety of activities, events and outings for their residents and have strong connections with the local community which enriches the lives of the residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1895
  • Self-Funded Residential Dementia Care: from £1895
  • Self-Funded Nursing Care: from £2145
  • Self-Funded Nursing Dementia Care: from £2145
  • RESPITE Self-Funded Residential Care: from £2045
  • RESPITE Self-Funded Residential Dementia Care: from £2045
  • RESPITE Self-Funded Nursing Care: from £2145
  • RESPITE Self-Funded Nursing Dementia Care: from £2145

These prices are only a guideline, please contact Abbeycrest Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sue Smart (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Abbeycrest operate an open door policy. Friends and family able to visit loved ones at any time they choose. Offering 100% visiting time flexibility.

Abbeycrest Nursing Home Reviews (148)

9.8

Abbeycrest Nursing Home has a Review Score of 9.8 (9.815) out of 10, based on 51 reviews in the last 2 years.
Over all time Abbeycrest Nursing Home has 148 reviews.

Overall Experience
  • 127
  • 17
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Date Published
  • 148
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  • 51
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Reviewer Connection to Abbeycrest Nursing Home
  • 60
  • 33
  • 12
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  • 7
  • 7
  • 3
  • 2
  • 2
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  • 1
  • 1
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Total of 148, showing 21-40
Review from Simon J (Son of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having made the decision to move my mother into a care home, I was forensic in my research as to the home that would best suit her needs in terms of nursing care and day-to-day interaction and stimulation.
I requested an initial respite stay for Mum in order for both she and Abbeycrest to assess mutual
suitability. I am pleased to say that Mum is now settled at Abbeycrest on a permanent basis and the team there have been incredibly flexible in order to accommodate Mum's and my wishes. We have been able to move in a number of Mum's favourite items from home which have been an absolute game changer in terms of helping her feel at home. The nursing and administrative care is second to none.
There is a warm and upbeat atmosphere at the home and they have found an excellent balance between allowing residents to retain their independence, their self-respect and privacy whilst ensuring that they are well cared for.
We are grateful for all that has been done for my mother.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your wonderful review. We're so happy that you and Mum have found the care that's suitable for her and that we're able to offer her what she needs. Our team take great pride in our ability to provide the best quality care for residents while also retaining their independence, privacy and dignity so we greatly appreciate your feedback!

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Review from Pippa S (Niece of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had such a wonderful experience with this home. Immediately on viewing the home was made to feel supported and welcomed at this very difficult time - the staff are very professional and caring and nothing is too much trouble for the residents and the families- would highly recommend.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us at Abbeycrest. Your feedback will be shared with the team.

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Review from Mark H (Son of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great experience all round with great communication and a feeling of continuous care and a safe place for Mum in her hour of need.
Reply from Sue Smart, Home Manager at Abbeycrest Nursing Home

Thank you for your kind words and recognition of the team at Abbeycrest. All comments will be passed on to the team and thank you again for the review.

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Review from S L (Daughter of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has lived at Abbeycrest for over 3 years and took time to settle. She is completely settled and very happy. The love and care from the kind and beautiful staff have made her relaxed. Which makes me happy knowing this. Thank you all for everything you do. You're all truly amazing.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you so much for your kind words about our team, it means so much to us! We're so happy that Mum is settled in and enjoying her home at Abbeycrest!

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Review from A W (Resident) assisted by family/friend published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy to be living at Abbeycrest. The care and kindness of the staff is making my life easy. Which makes my daughter's life stress free. Knowing that I am being so well looked after. Would highly recommend Abbeycrest Care Home.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to give us such lovely feedback, we're delighted that you're happy living at Abbeycrest and that your daughter's life is more stress-free now!

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Review from Jayne S (Daughter of Resident) published on 7 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are amazing at Abbeycrest and try to take the time to ensure the residents are well cared for and enable them to take part in activities and events, The food festival and dog show are a fantastic idea, integrating the home with the local residents.
Reply from Sue Smart, Home Manager at Abbeycrest Nursing Home

Thank you for your review, our team really appreciate the recognition of their dedication and we're glad you enjoyed the food festival and dog show!

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Review from Linda T (Wife of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are absolutely wonderful. I couldn't have chosen anywhere better for my husband, we are extremely happy that he is residing at Abbeycrest Nursing Home, it is a wonderful place. The daily activities keep his mind active. The food is absolutely delicious. The rooms are extremely comfortable.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

We really appreciate your wonderful feedback, thank you! It's lovely to hear that your husband is comfortable and keeping active and that you're both so happy with his home at Abbeycrest, it means so much to our team!

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Review from William C (Husband of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant care service, staff happy and there to help.
Lovely and clean, entertainment twice a day.
Transportation is available.
Outside area/garden safe and relaxing rooms always spotless, easy visiting parking.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your positive review, we work hard to deliver a high quality of care at Abbeycrest and the feedback of our residents' relatives is extremely important to us.

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Review from C S (Cousin of Resident) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin moved into Abbeycrest from his own bungalow across the road. Having lived alone all his life and being of a very independent nature, this was a huge lifestyle change for him. I am extremely grateful to the staff for helping him adjust to this change. They offered person-centred care, enabling
him to return to the bungalow in the afternoon to meet a friend for as long as he was able. When his health deteriorated they were kind and compassionate and together with nurses from a particular charity they managed his care well. As I didn't live near they also made sure I was aware of what was happening, and were welcoming when we visited. Thank you Abbeycrest.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you so much for your lovely comments, and for recognising our team and the high quality of care they provide. We're so glad that your cousin has settled in at Abbeycrest! We know how challenging an adjustment it can be for many residents and we hope we've made the transition as easy as possible for him.

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Review from Catherine C (Daughter of Resident) published on 23 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff, especially the carers, look after the residents very well. Medical care is good and if the residents need a service such as an optician or chiropodist it is provided. Residents are cared for very well.
Reply from Home manager, Home manager at Abbeycrest Nursing Home

Thank you for your review, our team works very hard and really appreciates the recognition and feedback from our residents' relatives!

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Review from Jason B (Husband of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my wife's admission to the nursing home in April 2024, all along the staff have provided excellent care for her. Unfortunately she has a terminal condition and in the period where she did improve she was fully supported by the staff in getting out of bed and eating by herself. Unfortunately all
of this progress has been reversed over the last month due to the progress of the tumour she has. Staff know me on a first-name basis and provide updates on my wife's condition when I request it.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you so much for your feedback, we're so sorry to hear of your loss. All of our team at Abbeycrest are thinking of you. We really appreciate your lovely feedback, everyone will be touched to hear your comments.

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Review from M W (Daughter of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
This was the third Care Home my 95-year-old mother had 'tried' for respite care when her usual carer was on holiday and all the family agreed it was the best. Everyone was friendly and helpful, activities plentiful and are good. Her room had a small outside area and she was able to watch some wild birds
which is something she enjoys at home. Although she is not ready to accept that she cannot manage on her own she concedes that she could go there again - I think she will!
However, Aria Care must be the only place where a week is not 7 days and 7 nights and the family was shocked to find that she had to pay considerably more than the original invoice stated if she actually wanted to stay for a week and not 6 nights.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your feedback, which we have passed on to the home. We are always looking to learn and improve from any feedback we receive. If you would like to discuss this matter in further detail, please contact wecare@ariacare.co.uk.

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Review from P D (Husband of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before choosing Abbey Crest in January 2024, I spent several weeks researching all nearby homes and I am very pleased with my choice. It is well-appointed, welcoming and well-serviced. Its most striking characteristic is the smiling, friendly and attentive staff who really care for the residents. I
would certainly recommend it.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.

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Review from Nick M (Son of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed with the quality of care Dad has received since his admission to Abbeycrest in April. The staff are patient, attentive and professional, always on hand to ensure the safety and well-being of the residents. His room, and the common areas, are clean and tidy, and the food - Dad enjoys
his food - is good. I would happily recommend Abbeycrest to anyone seeking dementia care for a loved one.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review from Jenny P (Daughter of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent 2 weeks at Abbeycrest in May 2024. During that time she received excellent care and really enjoyed the activities, food and surroundings. The staff went above and beyond to ensure that Mum was well looked after. She left Abbeycrest a different woman and certainly got her "mojo" back
whilst there. She was very against going into care (having been a district nurse) but this stay has absolutely convinced her that she would like to return if she was in need of 24-hour care in the future and we, her family, would be confident at the level of care provided.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

We are so pleased to read your wonderful comments about your mum's recent stay at Abbeycrest. The care, and services we deliver as a team to our residents and families is extremely important to us and so it's wonderful to hear of the positive outcomes this brings, we really do care from the heart and will pass your feedback onto the team, who will look forward to seeing you again, thank you.

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Review from Robin J (Husband of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself, other family members and friends have all been impressed by the quality of care and nursing support given to my wife at Abbeycrest. All the staff are very attentive and seek to create a positive and happy environment for the residents. The physical space is very pleasant and well-maintained
with garden areas where residents can enjoy fresh air and sunshine. The food is always good with plenty of variation in the menus. I will happily recommend Abbeycrest to anyone seeking respite or residential care.
Reply from Jerry Abeya, Home manager at Abbeycrest Nursing Home

Many thanks for taking the time to leave us a review and for your lovely comments about our home, variety of food and support from the team at Abbeycrest. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

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Review from Jayne C (Daughter of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Abbeycrest has been so friendly and helpful with my father. Having looked at several homes prior to making the decision for him to go here I have absolutely no doubt he is in the right place and being well looked after.
Thank you to all of the hard-working team.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your kind words about the team at Abbeycrest. Your comments will be shared with the team.

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Review from Chris D (Son of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start of the process in finding the right care for my mother, Abbey Crest has been helpful and supportive. They explained all the options and helped guide the right type of support that was needed.
They were fantastic on arrival and throughout the first weeks of the change, providing updates
and clarifications where needed.
They have been supportive and proactive in their help and care. I would not hesitate to recommend them.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Many thanks for your review and we are pleased yourself and your mother have felt supported through the process of finding the right care. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

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Review from Nigel M (Son of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is well cared for. The home has a high quality of care and looks out for all his needs. The staff are polite and helpful at all times. The home is well-tended, clean and well-maintained. Although expensive I don't think it is more expensive than similar homes around the area and I wouldn't hesitate
to recommend Abbeycrest.
Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your kind words about our home, team and the care your dad is receiving at Abbeycrest. Your feedback has been shared with the team.

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Review from Sally F (Friend of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been living at Abbeycrest for over a year now and is very happy, we have no worries at all, her care is so good, she is always clean and dressed nicely, the food is good, she was 102 years old yesterday, so I think that speaks volumes for how well she is looked after, I always recommend
Abbeycrest to anyone looking for respite or longer care.
Reply from Home Manager, Home Manger at Abbeycrest Nursing Home

Many thanks for your review and it is wonderful to hear your friend is happy at Abbeycrest and many happy returns for her recent birthday. Your feedback has been shared with the team.

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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Abbeycrest Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Abbeycrest Nursing Home is calculated as follows: ( (486 Excellents x 5) + (86 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 583 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbeycrest Nursing Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Sue

Sue Smart

Job Title: Home Manager

“As Home Manager I believe that our residents should receive the very best bespoke care and support they require to meet their needs, whilst making each day memorable.


I have been blessed to have a very successful career working in the health and social care sector with over 30 years of experience. I trained as a nurse in Hertfordshire and have maintained my registration with the Nursing and Midwifery Council, after qualifying I worked in A&E before stepping into the community in 2003 where I managed domiciliary care including complex care as clinical lead and then into a care home management.


It is important to me that my team feel valued and supported in their roles, as well as having the opportunity to develop so that our home can thrive and be a happy and beautiful home for everyone.


At Abbeycrest, we are one big family and everything we do is from the heart, treating the people living in our community as individuals understanding their choices, wishes and dreams for no other reason than to make a difference every day.”


I grew up locally and even went to school up the road, I moved away to undertake my nurse training and am pleased to be back in the local area. It is important to me and the team that Abbeycrest is part of the Sonning Common community. I enjoy spending time with my family and friends, I love to travel and have been fortunate to visit many countries around the world.”

Jerry

Jerry Abeya

Job Title: Deputy Manager

With over 10 years of nursing experience, it is great to work with such a friendly team to deliver the highest standards of care for all our residents.

Tamena

Tamena Seymour

Job Title: Community Relations Manager

As a CRM at Abbeycrest, I’m passionate about creating a welcoming environment where residents and their families feel supported and valued. With empathy at the heart of my role, I focus on building strong connections within the community while helping Abbeycrest grow in ways that truly benefit the people we care for.

Michael

Michael Kenny

Job Title: Senior Regional Sales Support Manager

I’m committed to providing support and guidance to those looking for care for a loved one, helping them to understand their options, guiding them on how to fund the costs and helping them to make sense of the whole process.

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