






Banbury Heights is a family-run nursing home that has been providing high-quality, person-centred care to the residents of Banbury since 2003.
At Banbury Heights, each resident has a tailored care plan developed by the nursing home’s team, together with the resident and their family.
Everybody’s needs are different so their care should be too – recognising this at all times is the key to their ethos of work at Banbury...
Care Provided by Banbury Heights Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please contact our dedicated team for an individualised price based on your care requirements
The price(s) shown are provided by the care home. Contact Banbury Heights Nursing Home for full pricing details and T&Cs.
Contact Banbury Heights Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Taylor & Taylor Ltd
- Private Owned
Person in charge
- Megan Holland (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2009
- Number of floors: 3
Room Information
- Single Rooms (47)
- Couples/Companion Rooms (6)
Visiting
- Family visits, Mon-Fri 9 am - 5 pm no appointments necessary so please stop by. For times please phone first so not left waiting too long.
Parking
- 2 small car parks on site
Banbury Heights Nursing Home Reviews (91)
Banbury Heights Nursing Home has a Review Score of 9.3 (9.323) out of 10, based on 19 reviews in the last 2 years.
Over all time Banbury Heights Nursing Home has 91 reviews.
Well looked after and treated well. Staff was great in providing his care.
M dad is 96 and the staff look after him like its their dad he has been here for two years and I can not fault the home.
All of the staff really seem to put authentic care into their work. The food is certainly to my mum's liking and the staff are finding their ways around her quirks and in doing so, making life easier for all involved.
Win, win, the place may not look the best, but I'd take the human aspect over fake florals any day.
Thanks to you all.
Myself and the team at Banbury Heights Nursing Home really appreciate your honest and generous review and we thank you so much. We are so very happy to hear how happy you are with everything at Banbury Heights and we strive to continue providing exceptional care. Making our residents feel welcome and at home is the heart of what we do and it is a privilege to be part of your Mums care.
Nice friendy staff, Mum seems settled and well looked after, food always looks very good and is varied, visitors always made to feel welcome. Keep up the good work.
If I was to end up in a nursing home for any reason I'd want to be sent here.
The food was excellent, over the last couple of weeks the family spent a lot of time with mum and were always offered meals.
I know a lot of people grumble about nursing home charges but for me the quality of care was above and beyond what was paid.
The manager and lead nurse deserve a special mention as do the two carers who worked Tuesday to Thursday nights who sat with me during the night and listened as I talked about mum. They were wonderful. All of the staff were great though and there were too many to give a special mention.
I want to add that the atmosphere both day and night was lovely. Although the day was somewhat noisy at times, at night it was peaceful and calm. The residents were treated with the same dignity and respect in the early hours. An especially big thank you to the night staff who looked after mum and I.
The staff and management at Banbury Heights are excellent, every one is caring and attentive to all the patients. The food is varied and nutritious and various drinks are available. The management are always helpful and caring. It's a very stressful time for me but I have the comfort of knowing that my wife is being well cared for and looked after. 10 out of 10 for everyone at this fine care home.
Well done and thank you to everyone there for making my mum's stay a pleasant and happy one.
From the first meeting with management in October 24, we knew that Mum would be well looked after at Banbury Heights. They were both natural, genuine ladies who put us at ease about putting mum in a care home. Since Mum has been there, we have noticed how happy she seems in her own world. She's well looked after and always clean & tidy. When she's been ill, she has received the best of care, both timely & efficiently.
I would not want her to be anywhere else.
The care team at Banbury Heights truly went above and beyond. They didn't just care for her-they cared about her.
One of the most touching things was how they helped her rediscover her love for fashion It may seem like a small thing, but for her, it was a big part of feeling like herself again.
Thanks to the unwavering support and love she received, we saw our mum come back to life. She laughed again, engaged with others, and regained her sense of self.
We will always be grateful to the team at Banbury Heights for helping her heal and
Thank you so much for your beautiful words. It means the world to our team to know that we've helped your mum feel like herself again.At Banbury Heights, we believe that true care goes beyond tasks-it's about seeing the whole person, honouring their identity, and helping them reconnect with what...
The staff at Banbury Heights Nursing Home have been amazing. They are so supportive to my brother and he has come on leaps and bounds since being in their care.
Thank you so much for your kind words.It truly means a lot to the whole team at Banbury Heights to hear that your brother is doing so well and that you've felt supported along the way. We're proud to be part of his journey and it's wonderful to see the progress he's made-it's why we do what we...
Our dad was placed in emergency care at Banbury Heights Nursing Home. He settled in quickly enjoying the kindness of the staff, the activity sessions & visits from nursery & animal unit. We were impressed with the care & kindness shown to him. He was always in clean clothes, shaved & had a haircut whilst resident which meant a lot to us his family. Sadly he has since passed but we would definately recommend Banbury Heights Nursing Home.
Thank you so much for your kind and thoughtful words. We're truly sorry for your loss and send our heartfelt condolences to you and your family.It means a great deal to us to know that your dad felt settled and cared for during his time at Banbury Heights. We're so pleased that he was able to enjoy...
Banbury Heights have gone above and beyond the need to look after my mum, she has been treated with respect, dignity and care. All staff are amazing going beyond their line of duty, and are golden! I cannot express my appreciation enough. I think this Care Home is outstanding. My mum is looked after, fed, warm and comfortable in her last days of life, which are few. This home deserves credit.
Do not send family members here. Worst care home ever. Stole money from my grandmother had to get the police involved. When we confronted the staff they served notice for my gran to leave (best thing to happen as the place is so bad). The managers are awful and constantly lie. Worst thing I did was send my family here. Should have believed the reviews I read. Levels of neglect is unreal. I visited plenty of times and its so poor. Dirty beds and rooms, unresponsive staff, latest was toilets being out of order for 4 days, took videos off this. We constantly took pictures as was so bad, had to be reported. Would not have give this place a single star if this this site would allow it, this place needs to be shut down!
Throughout my husband's six-week stay, he was treated with kindness, respect and dignity. All staff are professional, cheerful and helpful. It has been a pleasure to visit him here.
Thank you so much for your kind words. We're truly grateful to hear that your husband was treated with kindness and dignity during his stay. It means a lot to us that you found the staff professional and welcoming.
As the Roman Catholic Chaplain I have been visiting Roman Catholic residents for the past 20 years and have always been well received. The staff have always been helpful and I enjoy visiting many of the residents.
I have to live the rest of my life knowing that I sent my mum here for the last 6 weeks of her life. The staff spoke their own language quite a bit and didn't seem to interact with my mum or other residents while I was there. Hot/warm water was given to Mum to rinse her mouth out after brushing her teeth (when she was given her toothbrush). The food didn't look or taste nice. Should have phoned me in the morning of the 7th of August when Mum said she felt unwell and had stomach pains.
I am writing to say what a joy and pleasure it is for me to visit a friend in Banbury Heights Nursing Home. I am always warmly welcomed by all staff - management. With fifteen years of visiting, I find it a sheer joy and always look forward to going twice every week. And why is this? Simply because of all the love and care given to the residents, especially my friend and she always says how much she likes living there and I can say, without a shadow of a doubt, I am more than impressed with what I see every time I visit.
Thank you so much for your heartwarming review. We are truly touched by your kind words and the fact that you have been visiting Banbury Heights Nursing Home for over fifteen years. It means the world to us that your experience has been consistently positive and we are delighted that you feel such...
My husband was in the care home for really 13 months and was looked after very well by all the staff. Everyone seems very cheerful and very hardworking and dedicated to what they do. Thank you so much for looking after my husband so well.
Thank you for your review. At Banbury Heights, the team works hard to continue supporting the service users to make their stay as enjoyable and comfortable as they can. The team are very passionate about providing this.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 December 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Banbury Heights Nursing Home.
There are no upcoming events for Banbury Heights Nursing Home.
Awards / Recognitions (1)
- 07 Nov 2025Recipient: Taylor & Taylor Ltd
Accreditations
There are no accreditations posted yet for Banbury Heights Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Banbury Heights Nursing Home
What types of Care is Banbury Heights Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Banbury Heights Nursing Home have?
There are 47 Single Rooms and 6 Couples/Companion Rooms.
What are the Facilities & Services at Banbury Heights Nursing Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Banbury Heights Nursing Home to the centre of Banbury?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Banbury Heights Nursing Home to verify any information. View our terms and conditions. Banbury Heights Nursing Home has an Enhanced Service -more info.