Ferendune Court

Ash Close, Faringdon SN7 8ER
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9.7 79 Reviews
  • Ferendune Court, Faringdon
Anchor’s Ferendune Court, in Faringdon, is a purpose-built home supporting up to 48 older people to live a comfortable lifestyle, as well as specialising in dementia care.

Ferendune Court continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays, and long term care for those who require help with their care. Some rooms are larger and include a kitchenette and living space, in addition to en suite facilities.

The care team gets to know customers and works with them to organise stimulating activities according to their interests, both in the care home as well as in the local community.

Individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor is one of England’s largest providers of housing and care for those over 55 years of age and has more than 60 years’ experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers’ expectations.
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Care Provided by Ferendune Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1585
  • Self-Funded Residential Dementia Care: from £1585
  • RESPITE Self-Funded Residential Care: from £1585
  • RESPITE Self-Funded Residential Dementia Care: from £1585

Colleagues at Ferendune Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Ferendune Court to find out the exact price for your requirements.

Contact Ferendune Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ferendune Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Samantha Bell (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (36)

Visiting

  • Visitors are welcome at Ferendune Court.

Parking

  • Onsite parking is available, including disabled spaces.

Ferendune Court Reviews (79)

9.7

Ferendune Court has a Review Score of 9.7 (9.722) out of 10, based on 25 reviews in the last 2 years.
Over all time Ferendune Court has 79 reviews.

Overall Experience
  • 58
  • 19
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Date Published
  • 79
  • 9
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  • 25
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Reviewer Connection to Ferendune Court
  • 35
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Total of 79, showing 21-40
Review from C C (Daughter of Resident) published on 3 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
As a family, we are pleased that mum is now in a safe environment and all her care needs are catered for. The staff are always friendly and very professional.
Mum is the happiest we have seen her for many years since moving into the Care Home.
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Review from Heather W (Daughter of Resident) published on 3 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at Ferendune Court for a couple of years now. She is very happy there and is looked after very well. The home is very clean, tidy and welcoming, I am also informed of any health concerns immediately by the caring and friendly staff there, my mum enjoys all the activities and outings
that are arranged by the home, and the food there is of good quality and she can choose which she prefers to eat they have sample plates from which the residents can see which meal they would like, this is a brilliant idea as it gives everyone a choice of food because they can see what they are eating! My mum has settled into care very well and because she is in an area she knows makes it even better. It is very reassuring to know that my mum is looked after and cared for so well, and would not hesitate to recommend Ferendune Court.
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Review from Judith C (Daughter of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous, kind, professional, and thoughtful care. Mum was at Ferendune Court for about 15 months, and her care was exemplary from the minute she arrived there right up to the moment of her death at the end of February. I couldn’t have wished for more.
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Review from Jane W (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has enjoyed her stay. Everybody ie; staff, have been so lovely.
Thank you so much, hope to see you again soon.
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Review from C N (Son of Resident) published on 12 February 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum was only at Ferendune Court for 3 weeks before she died. What would have helped the family was:
1. Being provided with clear written details of what was provided by the care home and what needs to be provided by the family such as teatowels, blanket sheets and incontinence pads. Most information
was given verbally and you can't always remember it when organising a person into a care home.
2. Daily call from the care home each day for the first week or so to say how she is settling in! It was always the family calling the care home!
Reply from Samantha Bell, Manager at Ferendune CourtThank you for taking the time to complete a carehome.co.uk review for Ferendune Court, where your feedback is very important to us. We aim to complete a comprehensive pre-admission discussion, where we outline all aspects of our admission process and discuss what to bring in to support your loved one. We apologise if you felt that you needed more clarity after our discussions. From now on we will document at the time of assessment what is said to family/residents about suggested personal items to help you move in. We are happy to make daily calls to our resident’s loved ones if requested. We have an open-door policy and welcome the opportunity to discuss all aspects of our care at a mutually convenient time.
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Review from Alex B (Daughter of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our mum here from another care home and the difference is unbelievable. Every member of staff we come across is not only lovely but so helpful to us and mum. The senior staff are so informative and know every aspect of mum's care without having to check! Mum has dementia so for us as a family
it’s been hell, Ferendune has changed all that and we’ve gone back to being her children and not her carers. All the feelings that go with having a family member with Dementia guilt, worry, upset I could go on have been taken away by the amazing staff that care for mum and also extend that to us!
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Review from Shirley R (Wife of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nursing homes were very new to us. We have been welcomed by all the staff and helped through this very difficult time.
I love the honesty when we have approached staff and management alike. It is a benefit to me that I live locally and can visit my husband any time of day. Thank you Ferendune.
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Review from John N (Friend of Resident) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a friend who has been in Ferendune Court for a considerable time and she has received nothing but the best care at all times. I always find the staff friendly, helpful and always willing to help. I have nothing but full respect for all of them.
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Review from B S (Son-in-law of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As far as I am aware, my mother-in-law is being well looked after at Ferendune Court. Her daughter has informed me that her care is excellent. There is not much more I am able to add as I have only been to the home on two occasions.
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Review from Jennifer W (Daughter of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ferendune is the most wonderful care home I have ever visited. It is happy. The staff genuinely care about the residents. They are kind and patient and full of smiles. It was wonderfully reassuring to see how they care for my mum. The food is of good quality and the staff are thoughtful in how they
present it. Because some residents have memory difficulties, the staff put a sample of each of the menu items on a plate and when they ask residents what they would like to eat, they show them the example items on the plate so they can easily select their choice (rather than relying on their memory to guide their decision-making). Everything at Ferendune is thoughtfully done, many wonderful activities for residents to join in and it is located in a beautiful part of England. Thank you, Ferendune, with my whole heart. It is devastating when loved ones cognitively decline and knowing that they are being respectfully and kindly looked after is a gift during such a tender time.
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Review from Sally T (Wife of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been a resident in Ferendune Court for the last six months, during this time every effort has been made to help him settle in. I have found all members of staff to be kind and patient, often in challenging circumstances. They have always answered any of my queries or questions about my
husband's care and made sure I am aware of any problems. Every effort is made to have weekly activities for all residents, as well as outings. Visitors are welcome at any time, which makes it easier for people to visit. On my personal experience I would recommend Ferendune Court to anyone.
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Review from Margaret R (Daughter of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ferundune continues to surpass the expectations of care that they give to my father. He’s never been more healthy, happy and content.
Ferundune is his home and he doesn’t want to be anywhere else. This is an extremely happy home for all of its residents.
The staff are all so efficient, friendly and
caring and nothing is too much trouble for them. Ferundune is 100% perfect from our perspective.
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Review from Cerie P (Daughter of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently moved to Ferendune from a private care home that was on the face of it better rated. However, looks can be deceiving! The standard of care offered is far superior. The staff are responsive and attentive, supporting us with any concerns we have with compassion and kindness.
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Review from Sophie M (Daughter of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother recently used Ferendune Court for a brief 10 night Respite Stay. Having this being my Mothers first respite placement, we were both nervous and unsure as to what to expect, however we needn't have worried as from arranging an informal visit prior right until discharge, everything was handled
with professionalism, compassion and efficiency. The staff were so lovely, always welcoming and approachable.
Mum settled in with ease and enjoyed spending time with all service users, not just those who have a residency on the top "open" floor.
The activities were varied and she really benefitted from being kept busy! She would gladly come back again. We will certainly be booking another respite stay again in the near future.
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Review from R W (Son-in-law of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As with most people, I guess we were nervous about using a care home as we had never done, so although the experience over the last two years at Ferundune Court has been nothing but positive. This is despite a substantial period affected by Covid restrictions. Always welcoming, and we felt our relative
was being well cared for at all times. Plus, the weekly newsletter was welcome to get an insight into the many, many activities arranged by the staff for the residents. Recommended.
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Review from Elizabeth B (Daughter-in-law of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with how my mother has settled in and joined in with activities, enjoy seeing the pictures of all residents joining in. The staff and facilities are excellent.
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Review from M P (Daughter of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are helpful and friendly and Lovely and warm all the time. Mum looked after and very clean, mum is happy. Her washing is done and back quickly. the family are happy mum is happy.
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Review from D S (Son of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressed with the standard of care and the facilities available. Lots of activities to keep the residents stimulated. Staff are very attentive and 'go the extra mile' to be helpful and supportive. Food is of good quality and there is a choice available to suit all tastes. The management is constantly
seeking improvement opportunities and welcomes feedback.
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Review from Simon P (Son of Resident) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so delighted to see how well our loved one has settled into life at Ferendune Court. From their first day back in August until now we have seen their health, mind and physical fitness improve. This is all down to the staff and the care they have provided. Nothing has been too much for the staff
and they have gone well beyond our expectations. We were able to decorate the room so that it felt like home and the communal areas are always clean and tidy. A massive thank you to all those involved in making this such a smooth transition.
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Review from Caroline C (Daughter of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has just returned to Ferendune Court following a hip operation and all the staff were so warm and welcoming to dad on his return. The day he arrived was his birthday and they had even baked him a lovely cake. When leaving dad after a visit I always feel happy and completely at ease that he is being
looked after and treated with dignity by all the staff.
Reply from Alana Hayden, Deputy Manager at Ferendune CourtThank you for taking the time to review Ferendune Court and we are pleased you rate our care/support as excellent. Thank you for your kind feedback regarding our care, which I will make sure everyone is aware of. We enjoy celebrating special occasions with our residents and their loved ones and we are here to provide support and answer any questions regarding our care.
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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Ferendune Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.722 for Ferendune Court is calculated as follows: ( (228 Excellents x 5) + (53 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 295 Ratings = 4.722
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ferendune Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Oct 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (0)

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