Barchester Southerndown Care Home

Worcester Road, Chipping Norton OX7 5YF
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9.8 138 Reviews
  • Barchester Southerndown Care Home, Chipping Norton
On the outskirts of the market town of Chipping Norton, Barchester Southerndown Care Home enjoys panoramic views across an unspoilt valley and the Cotswolds. The grounds of Southerndown have been developed to provide purpose-built accommodation, offering first-class 24-hour nursing and residential care alongside expert care for people with dementia in the Memory Lane Community.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And dedication can be seen across the board - in cooking, hospitality and organising activities for residents.

Why not arrange a visit and see for yourself!

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1356

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Southerndown Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shilpa Nair (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (82)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Visitors welcome at anytime with no booking required

Parking

  • The home have plenty of parking available in the car park

Barchester Southerndown Care Home Reviews (138)

9.8

Barchester Southerndown Care Home has a Review Score of 9.8 (9.819) out of 10, based on 47 reviews in the last 2 years.
Over all time Barchester Southerndown Care Home has 138 reviews.

Overall Experience
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Date Published
  • 138
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Reviewer Connection to Barchester Southerndown Care Home
  • 52
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Total of 138, showing 21-40
Review from Richard O (Relative of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We called to visit my wife's cousin, the general standard was very high indeed with exemplary attention but not over-attention from the half a dozen staff with whom we came into contact.
Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your feedback. Kindest regards,

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Review from J R (Son of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in Barchester Southerndown Care Home for almost two years, before passing in December. We've been really happy with how she has been looked after. Full-time, caring, understanding, loving staff. Facilities have been refreshed to a very high standard in Mum's time. During her last few days, the
care was outstanding. She was looked after so well and treated with such sensitivity and dignity. I couldn't recommend this home more highly. First-class people.
Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you for your response. Kindest regards, Shilpa.

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Review from Robert T (Son of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, we visited mother and was offered dinner whilst we stayed which was very nice. Five stars! All the staff are wonderful.
Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for taking the time to write a review about our home, it means the world to us. I am pleased you enjoyed your dining experience at Southerndown, we have an amazing hospitality who love to showcase their talents. I will pass on your positive comments to our team. See you again soon.

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Review from A F (Friend of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dear friend has been at Barchester Southerndown Care Home for two months. He has settled in well, mainly due to the amazing staff who combine professional care with warmth, empathy and laughter.
Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Good morning. Thank you so much for your kind words and feedback. We really appreciate you taking the time to provide support in feedback for the team. Kindest regards, Shilpa.

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Review from Jaymie-Leigh G (Great-granddaughter of Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit my great-nan today and on arriving, I was greeted by a lovely carer who was very polite and accommodating. The home has been beautifully refurbished to a high standard and feels like home. My great-nan said she is very happy and loves the food, especially fish and chips on Friday. I
can see my great-nan is well looked after and content and the home is spotlessly clean.
Overall, we are very happy with all aspects of my great-nan's care and living.
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Review from C B (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much. I'm so grateful.
Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your feedback. Kindest regards, Shilpa.

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Review from L R (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Southerndown is a lovely home-from-home caring environment for our mother. There are plenty of activities offered to keep residents busy. The standard of care is very good, as is the food. Would not hesitate in recommending.
Reply from Steve Ward, Southerndown Team at Barchester Southerndown Care Home

Thank you so much for your kind words and feedback. We really appreciate you taking the time to provide support in feedback for the team.

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Review from Lucy H (Friend of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased with the care our friend has received at Barchester Southerndown Care Home. She loves the friends she has made here.
The staff are warm, caring and engage with the residents whilst supporting the friends and relatives.
Reply from Steve Ward, Southerndown Team at Barchester Southerndown Care Home

Thank you so much for your kind words, Lucy. We are so pleased to hear that we offer a warm and friendly environment.

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Review from Denise G (Friend of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful setting, friendly and caring staff. Very clean. I know my friend is very happy and well looked after, also safe.
Lots for her to do here. She has a smile all the time so I know she loves it here.
Reply from Steve Ward, Customer Relationship Manager at Barchester Southerndown Care Home

Thank you so much for your kind words. We are glad that she has settled so well into life here at Southerndown.

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Review from H B (Wife of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
I moved my husband from this home after 4 weeks as I was unhappy with his care. He was in Memory Lane as he had Alzheimer's. It stank so much it made me gag. I was paying big money for his care but he was left in bed all day. Once when I went at 1130 he hadn't been washed dressed or shaved as was still
wet. The furniture was broken from day one, bathroom floor was dangerously wet. The bed brake wasn't on, drinks were always out of reach and you could never find any staff. He lost 5 kilos in weight in the first 3 weeks. Staff had a hospital letter and 2 reminders he had to go to the hospital for an x-ray but he was undressed in bed when he was being collected. His care was very poor and I felt he was neglected. Since being moved they had seen a great improvement in his health.
Reply from Feedback Team, The Feedback Team at Barchester Southerndown Care Home

Thanks for taking the time to leave us a review. We're sorry to learn that your experience with our home has left you disappointed. We've spoken with the home and understand you met with the management team the day after you left your review. We trust your concerns have been addressed and you're happy with the outcome of the conversation, but If you feel there is more we can help with, please reach out to us at feedback@barchester.com to see how we can support you. Best wishes Barchester's Customer Feedback Team

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Review from C C (Friend of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend came to Barchester Southerndown Care Home in May 2024. He was well cared for, loved the food and said the staff were lovely and kind.
When we were looking for the best home, we decided upon Barchester offering all that was needed. The regional support manager and all the staff are dedicated
and hardworking and treat all with dignity, care and respect, from the very friendly receptionist to all the staff.
Reply from Steve Ward, Southerndown Team at Barchester Southerndown Care Home

Thank you so much for your kind feedback. It means such a lot for our team and staff to hear this feedback and we are so glad to hear of your positive experiences.

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Review from A S (Daughter of Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has enjoyed her stay and I can't praise everyone enough. The care is amazing it has a homely feel. I would recommend this home to anyone, thank you all so much.
Reply from Steve Ward, Southerndown Team at Barchester Southerndown Care Home

Thank you so much for your lovely feedback. We are so pleased to hear that Mum settled well into life at Southerndown.

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Review from D K (Son of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and look after my mum with dignity.
Carers were always helpful and look after Mum so well, I can't thank them enough.
Reply from Steve Ward, Southerndown Team at Barchester Southerndown Care Home

Thank you so much for your kind words and feedback. It means so much to the team to hear such positive comments.

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Review from Una T (Friend of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the beginning and the first phone call, the care and empathy from all the staff has been exemplary and couldn't have asked for a kinder, more welcoming environment for our loved one.
Reply from Steve Ward, Southerndown Team at Barchester Southerndown Care Home

Thank you so much for your kind words, Una, it means so much to us and the team that you have been welcomed so well into our home.

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Review from Patricia H (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I only have praise and my thanks for the loving care my mother received during her years at Barchester Southerndown Care Home, especially towards the end of her life at 103.
The efficiency and love the nurses and carers showed her were amazing.
A big thank you and gratitude from her family.
Reply from Steve Ward, Southerndown Team at Barchester Southerndown Care Home

Thank you so much for your feedback, Patricia, it means a lot to us, as a team, here at Southerndown and you are welcome to come by and see us anytime.

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Review from M E (Wife of Resident) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel it is a very comforting place, where everyone is extremely kind to make my husband so welcome. The amount of care and attention given to my husband has given me peace of mind with the decision I had to make.
Reply from Steve Ward, Southerndown Team at Barchester Southerndown Care Home

Thank you so much for your kind words and feedback. We take great pride in ensuring our residents and families feel at ease and that we can give you peace of mind that he is receiving the right support from us.

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Review from S P (Daughter of Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff were very attentive as I visited looking after both myself as a visitor and my dad as a resident. They were very professional and friendly. My dad is being well looked after and treated as an individual with all his needs met.
Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your response. Your feedback really matters.

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Review from Ruth C (Daughter of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager of Barchester Southerndown Care Home goes above and beyond in her role. She shows such empathy to all the residents and the families. She has an amazing team and they are so kind and caring. They always have time for every resident there. Every member of staff there is a credit.
My father
had end-of-life care at the home, after being a resident there for a month last year. They handled his end-of-life care with such care and compassion, I am so very grateful that he did not have to spend his last week at a hospital. Thank you all.
Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much, Ruth.
Your feedback really matters.
Kindest regards,
Shilpa.

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Review from R R (Daughter of Resident) published on 21 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family are delighted with the care you provide for our mother!
Plus two members of staff in particular have been so helpful with our admin. We are very grateful.
Plus just had a walk around the building and was impressed with the recent gardening. The path was all clear and easy to walk around.
Enjoyed the beautiful spring flowers!
They are wonderful.
Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you for the lovely feedback.
Much appreciated!
Kindest regards.

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Review from S C (Wife of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband came in for respite for two nights.
He was very happy here.
He said the food was very nice.
Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you for your feedback. Your feedback really matters.
Kindest regards.

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Barchester Southerndown Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.819 for Barchester Southerndown Care Home is calculated as follows: ( (466 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 541 Ratings = 4.819
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Southerndown Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jul 2019

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (17)

Eva

Eva Recio Dominguez

Job Title: Operations Manager Joined: 2025

Hello, my name is Eva, and I am the Operations Manager here at Southerndown Care Home. Welcome to our website!


I joined Barchester in June 2025 but bring over 20 years of experience working in the healthcare sector. I started my career as a Registered General Nurse in 2000, when I moved to England from my home country of Spain, and have run many homes as a Registered General Manager, leading successful teams and creating thriving communities for residents, staff, families and the wider public.


I believe that outstanding care starts with amazing people, and I am passionate about creating a supportive and vibrant community where both staff and residents feel safe, valued and can flourish. I am also an advocate for mental health awareness, wellbeing and encouraging positive psychology. I want our residents to feel that life just begins when they join our care home, where we offer quality care, nutritious food, and enriching activities in beautiful, homely environments.


Outside of work, I focus on staying active, whether this be walking, hiking, dancing or going to the gym. I am a fan of good food, and I am very lucky that my Husband is an amazing cook, so I look forward to coming home to his delicious homemade cuisine.

Subra

Subra Krishnan

Job Title: Deputy Manager Joined: 2021

Hi, I am Subra, I am the Deputy General Manager here at Southerndown Care Home.


I have been working at Southerndown Care Home since July 2021. I have completed a B.Sc. Nursing and gained very good knowledge from my time in a Surgical Intensive Care Unit in India.


I am passionate about my job and I love caring for the elderly. I started my journey in Southerndown as a Pre-registered Nurse before I became a Registered General Nurse. I have been promoted to Deputy General Manager since March 2023. I am happy to take on the new role and support our General Manager in creating an outstanding care home environment.


Currently, I am doing my NVQ-5 (Diploma in Leadership and Management) to further develop my leadership skills.

Letty

Letty Marton

Job Title: Head of unit Joined: 2011

Hi, I am Letty and I am one of the Heads of the Unit here at Southerndown.


As the Head of the Unit, I am responsible for making sure that our residents receive wonderful first-class care and are also involved in all the decision-making surrounding their care. Our residents deserve to be treated with respect and compassion due to our own elderly relatives.


I love my job and I am always doing my best to ensure every day is a happy day, and that the staff are always smiling, singing and most of all caring!

Shridhar

Shridhar Natesan

Job Title: Registered General Nurse Joined: 2021

Hi, I'm Sridhar and I am proud to be a nurse at Southerndown.


My team and I are dedicated to providing the absolute best nursing care possible to each and every resident. Whether a resident needs full nursing care or simply a bit of extra support, all of us are on hand to ensure that everyone who lives here can continue to enjoy life.

Lovella

Lovella Vasquez

Job Title: Senior Nurse Joined: 2019

I have worked at Southerndown Barchester since 2019.


As a Senior Nurse my role is to ensure clinical support within the home for our residents, but ensuring I can come to work and put smiles on the resident's faces and make a difference to their lives is the most rewarding part of what we do.


In my spare time, I like to learn new languages as I believe it fosters personal growth whilst understanding more cultures and opens doors for me to travel and embark on visiting different parts of the world

Mangesh

Mangesh Salunke

Job Title: Head Chef Joined: 2024

Hello there, my name is Mangesh and I am the Head Chef at Southerndown.


I am passionate about cooking and I love my role here at Southerndown. I joined the team in 2024 and one of the best parts of my job is meeting our Residents and finding out what their likes and dislikes are - I truly enjoy preparing home-cooked favourites and it's very rewarding to see everyone enjoy chatting over a delicious meal and a glass of wine.


I love to work with the nursing and care teams to ensure that the food is not only tasty but also nutritious.

Stacey

Stacey Davies

Job Title: Activities coordinator Joined: 2013

Hi, I am Stacey, I have worked at Southerndown since 2013.


I enjoy providing various activities for our residents, such as gardening groups, trips out in the minibus, quiz days and art therapy, among the many things we enjoy doing.


I also hold a monthly Memory café, which all family and friends are welcome to attend.


I look forward to meeting you all.

Bridget

Bridget Lane

Job Title: Administrator Joined: 2016

Hello, I'm Bridget, I am the Home Administrator here at Southerndown. I am responsible for all administration within the home, for residents, staff and families.


Relatives often pop in to see me and I enjoy listening to them, learning more about the residents which helps me develop a more special understanding of them personally.


It's never quiet here and there is always something happening and joining in with the fun is key to making the day go well for everyone.

Cathy

Cathy Wheeler

Job Title: Activity Co-Ordinator Joined: 2023

I have been with the team at Southerndown since 2023


People ask me what I enjoy about my job and the answer is easy... 'the people'. It's the small things that make the difference every day, seeing people smile and seeing someone respond positively to interaction. We offer a great life enrichment programme at Southerndown and every day is different but enjoyable.


In my spare time, I like to spend time in the garden, I enjoy sewing but mostly love spending time with my grandchildren

Andrei

Andrei Mereu

Job Title: Second Chef Joined: 2018

Hello there, I'm Andrei and I am the Second Chef and part of the hospitality team at Southerndown Care Home.


I joined the team as a General Assistant in 2017 before transferring to the care team as a Care Assistant for 3 years, following which I supported the home with maintenance for a short period before joining the kitchen team, where I believe I've found my place. The home and management here have been super supportive and we all work together to ensure the home runs smoothly, it's so important.


My favourite thing about my job is seeing the residents enjoy our food, and the meals we prepare. Seeing empty plates is a reward for me and the kitchen team.


In my spare time, I enjoy spending time with my lovely wife, walking my dog and visiting the theatre and cinema and a spot of cycling when time allows.

Charity

Charity Limolel

Job Title: Care Assistant Joined: 2022

Hello, my name is Charity and I am one of the Care Assistants here at Southerndown Care Home.


I joined the home in 2022 and I absolutely adore my job, caring for our Residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do. I like to help people and when I see them happy it brings me joy.


Outside of work, I have four children who keep me very busy, but an important part of my life is my church community, where I volunteer at food banks, soup kitchens and coffee mornings. I like to cook African cuisine, but I do love a good roast potato too!

Huda

Huda Pappu

Job Title: Maintenance Assistant Joined: 2024

Hello, my name is Huda and I am a Maintenance Assistant here at Southerndown.


I take great pride in my work, keeping the home safe for our residents. The best part about the job is getting to know Residents well, having great chats with them and hearing all about their life history.


I’m always happy to help.

Tracey

Tracey Jewitt

Job Title: Housekeeper Joined: 2022

Hi my name is Tracey and I've been part of the housekeeping team here at Southerndown since 2022. 


I enjoy working as part of a team to make sure the home is kept fresh, clean and tidy and I support Residents to remain as independent as possible.


By far the best part of my job is the Residents, they all bring their own individual stories and experiences and they are always keen to share these with me when I am cleaning their room.

Sasha

Sasha Mereu

Job Title: Head Housekeeper Joined: 2017

Hi, my name is Sasha and I am the Head Housekeeper at Southerndown Care Home.


I started my journey at Southerndown as a Senior Carer, which I thoroughly enjoyed and was the foundation for me here. Over the years though I have supported different roles across all departments including, activities and hospitality. I love the Whole Home Approach here at Southerndown - everyone chips in.


I joined our wonderful Housekeeping Team in 2024 and I take immense pride in maintaining the home that exudes warmth, comfort and cleanliness. I approach every task with dedication and care and I enjoy transforming a room into a serene sanctuary for our wonderful Residents.


Housekeeping is not just a job for me, but a fulfilling passion that brings both satisfaction and a sense of accomplishment.


In my spare time, I love spending time with my family and grandchildren and travelling the world with my husband.

Adrian

Adrian Henika

Job Title: Care Assistant Joined: 2017

Hello, I'm Adrian and I am a Care Assistant here at Southerndown Care Home.


I joined the team in 2017 as a Night Care Assistant and I feel completely fulfilled by my job every day. I enjoy caring for our Residents and making sure they are settled and rested at night time. I remember my parents and grandparents and I only wish they would have had the same care, attention and support our Residents receive at Southerndown. I am very proud of my work, the home and my colleagues.


I am originally from Romania, where in my younger years I played 1st league football, however those days are sadly behind me, but I am now a keen football follower and support Liverpool football club.

Emma

Emma Hughes

Job Title: Administration Assistant Joined: 2025

Hi, I'm Emma, and I am the Administration Assistant here at Southerndown Care Home.


I joined the team in April 2025, and I am one of the first people you will see when you walk into the home – you will always receive a warm and friendly welcome!


I support the front of house team in everyday admin tasks, reception duties, meeting and greeting family members, visitors, and professionals as they enter the building.


Outside of work, I enjoy socialising with my friends, taking part in pub quizzes, and I am a keen gardener.


I enjoy being part of the wonderful staff team at Southerndown and look forward to meeting you all when you visit.

Kanij

Kanij Fatama

Job Title: Administration Assistant Joined: 2025

Hi, I'm Kanij and I am an Admin Assistant here at Southerndown Care Home and I joined the team in April 2025. I enjoy working here as we all work as a team, everyone is always ready to help each other, its a homely and cheery place to work.


Professionally, I have completed my MSc in Finance & Accounting from Brunel University London in 2024, following which I completed a placement as a Financial Accounts Assistant. However, I started working part-time as a Care Assistant and I found my love for the care industry.


Apart from my work, I love travelling; I have visited some parts of India, UAE & Europe. I have one daughter who is in secondary school and my lovely Husband is also part of the Southerndown team, having worked here as a Maintenance Assistant since 2023.


Please come and visit us, we are a lovely home, full of fabulous Residents and Staff. You will always receive a warm welcome

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