Barchester Southerndown Care Home

Worcester Road, Chipping Norton OX7 5YF
Review Us
9.8 138 Reviews
  • Barchester Southerndown Care Home, Chipping Norton
On the outskirts of the market town of Chipping Norton, Barchester Southerndown Care Home enjoys panoramic views across an unspoilt valley and the Cotswolds. The grounds of Southerndown have been developed to provide purpose-built accommodation, offering first-class 24-hour nursing and residential care alongside expert care for people with dementia in the Memory Lane Community.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And dedication can be seen across the board - in cooking, hospitality and organising activities for residents.

Why not arrange a visit and see for yourself!

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1356

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Southerndown Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shilpa Nair (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (82)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • Visitors welcome at anytime with no booking required

Parking

  • The home have plenty of parking available in the car park

Barchester Southerndown Care Home Reviews (138)

Total of 138, showing 61-80
9.8

Barchester Southerndown Care Home has a Review Score of 9.8 (9.768) out of 10, based on 52 reviews in the last 2 years. Over all time Barchester Southerndown Care Home has 138 reviews.

Overall Experience

  • 109
  • 27
  • 1
  • 1
  • 0

Date Published

138
18
27
52
86
Overall Experience  Overall Experience 4.0 out of 5

Generally very positive. My father is treated with kindness and respect. He is unable to ask for things or mistakenly believes he cannot have them, so constant offering of drinks and snacks would be welcome. The room is not smart but is adequate.

Reply from Rosalynn Forson, General Manager at Barchester Southerndown Care Home

Thank you for sharing your experience with us. We take every feedback very seriously and we will work to give Dad a very good experience in Southerndown.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

No complaints at all.

Reply from Rosalynn Forson, General Manager at Barchester Southerndown Care Home

Thank you for sharing your experience with us. This means a lot to the team at Southerndown.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home for 3 months. She told me this week that it is a wonderful place and that they are all very caring. Praise indeed.

Reply from Rosalynn Forson, General Manager at Barchester Southerndown Care Home

Thank you so much for sharing Mum's experience in Southerndown with us. We are truly grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My 90-year-old mum recently spent a few days at Southerndown Care home in order to be able to attend her granddaughter's wedding. She was a little nervous about coming but was soon put at ease by the caring and compassionate staff, who did everything to make sure that the stay went smoothly. Her medication
was handled extremely efficiently and we were also impressed by the quality of the food. The whole stay went very smoothly and as well as attending the wedding, mum felt that she had had a little holiday. Thank you to the fantastic team at Southerndown for making this possible.

Reply from Rosalynn Forson, General Manager at Barchester Southerndown Care Home

Thank you for sharing Mum's experience with us.
We are delighted to know that Mum enjoyed her stay in Southerndown.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Sadly Mum died on August 1st 2022, but before and during her death, the Southerndown family were truly amazing. They always had time and care for Mum with dignity, love and affection. Nothing was too much trouble. My brothers and myself will always be so grateful. Thank you.

Reply from Rosalynn Forson, General Manager at Barchester Southerndown Care Home

The team at Southerndown truly value your feedback.
Thank you for sharing them with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Pleased overall with our first experience of respite care for my father. Very friendly staff. Management very professional and happy to listen to our apprehensions re leaving our father in other care for the first time. They listened to our suggestions to enhance our father's care experience for future
respite care.

Reply from Rosalynn Forson, General Manager at Barchester Southerndown Care Home

Thank you so much for sharing your experience with us.
Glad to know that Dad had a good respite experience.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed here as her dementia deteriorated very quickly after my brother's death and she could no longer be cared for by my father who was 90.
I didn't know a lot about dementia before this point, as my mum was only diagnosed a few months before she moved here. However, the team and manager
were so helpful, answering all of my questions and helping my mum settle in.
I truly admire the staff and the job they do at Southerndown. They are always patient, happy, and engaging with people in their care. My mum seemed to know everyone in Memory Lane very quickly, and when I came to visit, they were always happy to chat, and I could just tell my mum was happy in what could have been a very stressful time (sadly, my dad passed away while she was here).
The facilities are of high standard and Mum always speaks very positively about the food (especially the cake!).
Huge thank you to everyone at Southerdown for supporting me and Mum during her stay.

Reply from Rosalynn Forson, General Manager at Barchester Southerndown Care Home

Thank you for sharing Mum's pleasant experience at Southerndown.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Southerndown for the last year of her life. I could not be more pleased with the service they provided. Her stay was well managed, with attentive, efficient and friendly staff. The nurses always kept the family well informed of her progress, but above all, throughout her stay my
mother was happy, content and very comfortable, which was reassuring for our family.
Thank you to the Southerndown team for all your care and support.

Reply from Rosalynn Forson, General Manager at Barchester Southerndown Care Home

It is pleasing to the team that Mum was happy in her later life.
Thank you for sharing this with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum was very much cared for at Southerndown. Everybody showed so much kindness and mum felt safe and happy, also the whole family were made very welcome any time of the day we visited.

Reply from Rosalynn Forson, Acting General Manager at Barchester Southerndown Care Home

Thank you so much for sharing your experience with us.
The team at Southerndown value your feedback.
We are very grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother was taken into Southerndown as a 96-year-old palliative care patient. She was not eating and barely taking fluids. My mother was put in a pleasant room with a proper hospital (adjustable) bed.
The staff were extremely kind and attentive during her short say and always thoughtful to the needs
of the family.
My mother passed away peacefully on the 21st of March 2022.

Reply from Rosalynn Forson, General Manager at Barchester Southerndown Care Home

We are delighted to hear such amazing feedback.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

When we found the urgent need to place our mother in a care home, I was pleased when I contacted Southerndown to be able to discuss everything with the manager, who was very informative, understanding and helpful. She was able to offer Mum a place a few days later. The nurses and carers on Memory Lane
have been wonderfully caring and supportive, enabling Mum to settle in a short time. She is definitely having more of a social life and stimulation than when she was living in her own home with a live-in carer. We are satisfied that she is receiving the best possible care in her circumstances.

Reply from Rosalynn Forson, Acting General Manager at Barchester Southerndown Care Home

Thank you so much for sharing your experience with us. We truly value this feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I came to Southerndown for two weeks to be looked after following my hip operations at the hospital. I have been very well looked after; the food has been excellent, also the nursing care. The tablets I need have always been brought to me at the correct time. Should I require help in the future, I would
not hesitate to return.

Reply from Rosalynn Forson, Acting General Manager at Barchester Southerndown Care Home

Thank you very much for sharing your experience with us. It is much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Southerndown staff cared for my mother from January 2019 until her death from old age in October 2021. She received care, kindness, compassion, superb medical care, company and respect. The staff are wonderful and have been brilliant over these difficult years. I would recommend Southerdown unreservedly.

Reply from Rosalynn Forson, Acting General Manager at Barchester Southerndown Care Home

Thank you for sharing your experience with us.
We value your feedback

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The home is taking excellent care of my dad. They are always really informative and helpful especially one member of staff in particular. He has been great. Although my dad doesn’t recognise us, he seems content. Visits can be difficult but the staff always ensure that he spends time with us and they
always give up their time to talk to us.

Reply from Lorraine Ball, General Manager at Barchester Southerndown Care Home

Thank you for the lovely comments. I will share these with the team who take great delight in what they do. We are grateful to have the opportunity to give care and support that enhances people's lives. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The family thanks the staff for their professionalism and kindness in patient management. We were grateful for the way in which staff worked with NHS professionals to provide palliative care for the patient. The end of the patient's life was treated with the medical arrangements appropriate to the patient's
condition, delivered with great kindness.

Reply from Lorraine Ball, General Manager at Barchester Southerndown Care Home

The team at Southerndown would like to thank you for your comments. We take great pride in what we do and never take for granted the privilege and trust we have been gifted to support and look after people in our care. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care in this home is exceptional. I am always kept up to date with any changes. The wishes of the resident are heard and the family. I have always found the staff to be kind, friendly and create a family atmosphere which reassures the family. Thank you.

Reply from Lorraine Ball, General Manager at Barchester Southerndown Care Home

What a lovely review. Thank you for the wonderful comments, your sentiments will be shared with the team. It is an honour to have the privilege to look after and support all those who have made Southerndown their home. We strive to always give the very best. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I couldn't ask for a better care home for my father, the staff are amazing and go above and beyond. I can't thank them enough for all their hard work because if it wasn't for them I don't think my father would of made it this far. Thank you so much xxx

Reply from Lorraine Ball, Senior General Manager at Barchester Southerndown Care Home

What a wonderful review to read, many thanks for your comments Kelly. Our team take pride in always giving the best care possible and I will share your comments with them. We cannot express our gratitude enough for having the opportunity to care for your father, and the others we support at Southerndown. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I was worried about choosing a nursing home for my mother as it is a huge responsibility and obviously I wanted to find one where I thought she would get well looked after, feel safe and be happy to accept as her home. Her medical needs had become so advanced that she needed to be somewhere that they
could look after her well and that they would know her needs. The general manager and all the staff were so kind and helpful when I was trying to make the decision and I am so pleased she is there as she seems content and happy that this is her new home. I can see how much the staff care and look after her. I cannot thank the general manager and the staff enough as they have been brilliant and are always very welcoming and helpful.

Reply from Ela Solomon, General Manager at Barchester Southerndown Care Home

Thank you very much for your kind review. I'm glad your mum settle well in Southerndown. I will share your review with my team. Thank you very much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum always looks well and looked after and cared for, she always seems happy. The home always looks lovely and clean and tidy. The staff are excellent, we can always call up and speak on the phone to enquire about mum, which is reassuring in the lockdown times when we can't visit mum. Mum's carer
always has a lovely relationship with mum and is always very supportive of us which gives us peace of mind. Thank you so so much.

Reply from Ela Solomon, General Manager at Barchester Southerndown Care Home

Thank you for your kind words. It is a pleasure to look after your mum and I will share your review with my team. Thank you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Uncle was admitted on 21st December. After being isolated for 10 days he was able to mix with other residents. When we were allowed to visit, he told all of the family that he was very happy there and that all the staff were lovely. He looks the best he has for a long time and enjoys the company
and the activities. Looking forward to when the home can be fully open again.

Reply from Ela Solomon, General Manager at Barchester Southerndown Care Home

Thank you so much for this wonderful feedback, Pat, truly heartfelt. We are incredibly lucky to have your uncle in our home, and caring for him is an honour. The team will be very touched by these comments, and they are very much appreciated. Take care

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Barchester Southerndown Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Barchester Southerndown Care Home is calculated as follows: ( (492 Excellents x 5) + (85 Goods x 4) + (14 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 599 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Southerndown Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jul 2019

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (11)

Loading...

Meet the Team (16)

Shilpa

Shilpa Nair

Job Title: General Manager

Joined: 2020

Hi, I'm Shilpa, and I am the General Manager here at Southerndown Care Home. Welcome to our website.


I have been a registered nurse since 2012, and elder care is my passion. Before working at Southerndown, I was the Deputy Manager at one of our sister homes.


I love working for Barchester and leading the team in the care and support of residents to provide a quality service that meets their individual needs. We have a truly lovely home and a fantastic team.


At Southerndown, we are creating a community that is as homely, happy and active as possible. Striving to make sure the residents are leading interesting, fulfilled lives is at the centre of our aims here. We treat every resident with the care that we would want shown to our own family.


Please feel free to drop in for a chat and to learn more about life at our home.

Subra

Subra Krishnan

Job Title: Deputy Manager

Joined: 2021

Hi, I am Subra, I am the Deputy General Manager here at Southerndown Care Home.


I have been working at Southerndown Care Home since July 2021. I have completed a B.Sc. Nursing and gained very good knowledge from my time in a Surgical Intensive Care Unit in India.


I am passionate about my job and I love caring for the elderly. I started my journey in Southerndown as a Pre-registered Nurse before I became a Registered General Nurse. I have been promoted to Deputy General Manager since March 2023. I am happy to take on the new role and support our General Manager in creating an outstanding care home environment.


Currently, I am doing my NVQ-5 (Diploma in Leadership and Management) to further develop my leadership skills.

Letty

Letty Marton

Job Title: Head of unit

Joined: 2011

Hi, I am Letty and I am one of the Heads of the Unit here at Southerndown.


As the Head of the Unit, I am responsible for making sure that our residents receive wonderful first-class care and are also involved in all the decision-making surrounding their care. Our residents deserve to be treated with respect and compassion due to our own elderly relatives.


I love my job and I am always doing my best to ensure every day is a happy day, and that the staff are always smiling, singing and most of all caring!

Shridhar

Shridhar Natesan

Job Title: Registered General Nurse

Joined: 2021

Hi, I'm Sridhar and I am proud to be a nurse at Southerndown.


My team and I are dedicated to providing the absolute best nursing care possible to each and every resident. Whether a resident needs full nursing care or simply a bit of extra support, all of us are on hand to ensure that everyone who lives here can continue to enjoy life.

Lovella

Lovella Vasquez

Job Title: Senior Nurse

Joined: 2019

I have worked at Southerndown Barchester since 2019.


As a Senior Nurse my role is to ensure clinical support within the home for our residents, but ensuring I can come to work and put smiles on the resident's faces and make a difference to their lives is the most rewarding part of what we do.


In my spare time, I like to learn new languages as I believe it fosters personal growth whilst understanding more cultures and opens doors for me to travel and embark on visiting different parts of the world

Mangesh

Mangesh Salunke

Job Title: Head Chef

Joined: 2024

Hello there, my name is Mangesh and I am the Head Chef at Southerndown.


I am passionate about cooking and I love my role here at Southerndown. I joined the team in 2024 and one of the best parts of my job is meeting our Residents and finding out what their likes and dislikes are - I truly enjoy preparing home-cooked favourites and it's very rewarding to see everyone enjoy chatting over a delicious meal and a glass of wine.


I love to work with the nursing and care teams to ensure that the food is not only tasty but also nutritious.

Stacey

Stacey Davies

Job Title: Activities coordinator

Joined: 2013

Hi, I am Stacey, I have worked at Southerndown since 2013.


I enjoy providing various activities for our residents, such as gardening groups, trips out in the minibus, quiz days and art therapy, among the many things we enjoy doing.


I also hold a monthly Memory café, which all family and friends are welcome to attend.


I look forward to meeting you all.

Bridget

Bridget Lane

Job Title: Administrator

Joined: 2016

Here at Southerndown, I am responsible for all of the administration within the home, both for the residents and the staff.


Relatives often pop in to see me, I enjoy listening to them and learning about their relatives, as it helps me to develop an understanding of the residents more personally.

Cathy

Cathy Wheeler

Job Title: Activity Co-Ordinator

Joined: 2023

I have been with the team at Southerndown since 2023


People ask me what I enjoy about my job and the answer is easy... 'the people'. It's the small things that make the difference every day, seeing people smile and seeing someone respond positively to interaction. We offer a great life enrichment programme at Southerndown and every day is different but enjoyable.


In my spare time, I like to spend time in the garden, I enjoy sewing but mostly love spending time with my grandchildren

Andrei

Andrei Mereu

Job Title: Second Chef

Joined: 2018

Hello there, I'm Andrei and I am the Second Chef and part of the hospitality team at Southerndown Care Home.


I joined the team as a General Assistant in 2017 before transferring to the care team as a Care Assistant for 3 years, following which I supported the home with maintenance for a short period before joining the kitchen team, where I believe I've found my place. The home and management here have been super supportive and we all work together to ensure the home runs smoothly, it's so important.


My favourite thing about my job is seeing the residents enjoy our food, and the meals we prepare. Seeing empty plates is a reward for me and the kitchen team.


In my spare time, I enjoy spending time with my lovely wife, walking my dog and visiting the theatre and cinema and a spot of cycling when time allows.

Charity

Charity Limolel

Job Title: Care Assistant

Joined: 2022

Hello, my name is Charity and I am one of the Care Assistants here at Southerndown Care Home.


I joined the home in 2022 and I absolutely adore my job, caring for our Residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do. I like to help people and when I see them happy it brings me joy.


Outside of work, I have four children who keep me very busy, but an important part of my life is my church community, where I volunteer at food banks, soup kitchens and coffee mornings. I like to cook African cuisine, but I do love a good roast potato too!

Huda

Huda Pappu

Job Title: Maintenance Assistant

Joined: 2024

Hello, my name is Huda and I am a Maintenance Assistant here at Southerndown.


I take great pride in my work, keeping the home safe for our residents. The best part about the job is getting to know Residents well, having great chats with them and hearing all about their life history.


I’m always happy to help.

Tracey

Tracey Jewitt

Job Title: Housekeeper

Joined: 2022

Hi my name is Tracey and I've been part of the housekeeping team here at Southerndown since 2022. 


I enjoy working as part of a team to make sure the home is kept fresh, clean and tidy and I support Residents to remain as independent as possible.


By far the best part of my job is the Residents, they all bring their own individual stories and experiences and they are always keen to share these with me when I am cleaning their room.

Sasha

Sasha Mereu

Job Title: Head Housekeeper

Joined: 2017

Hi, my name is Sasha and I am the Head Housekeeper at Southerndown Care Home.


I started my journey at Southerndown as a Senior Carer, which I thoroughly enjoyed and was the foundation for me here. Over the years though I have supported different roles across all departments including, activities and hospitality. I love the Whole Home Approach here at Southerndown - everyone chips in.


I joined our wonderful Housekeeping Team in 2024 and I take immense pride in maintaining the home that exudes warmth, comfort and cleanliness. I approach every task with dedication and care and I enjoy transforming a room into a serene sanctuary for our wonderful Residents.


Housekeeping is not just a job for me, but a fulfilling passion that brings both satisfaction and a sense of accomplishment.


In my spare time, I love spending time with my family and grandchildren and travelling the world with my husband.

Adrian

Adrian Henika

Job Title: Care Assistant

Joined: 2017

Hello, I'm Adrian and I am a Care Assistant here at Southerndown Care Home.


I joined the team in 2017 as a Night Care Assistant and I feel completely fulfilled by my job every day. I enjoy caring for our Residents and making sure they are settled and rested at night time. I remember my parents and grandparents and I only wish they would have had the same care, attention and support our Residents receive at Southerndown. I am very proud of my work, the home and my colleagues.


I am originally from Romania, where in my younger years I played 1st league football, however those days are sadly behind me, but I am now a keen football follower and support Liverpool football club.

Emma

Emma Hughes

Job Title: Administration Assistant

Joined: 2025

Hi, I'm Emma, and I am the Administration Assistant here at Southerndown Care Home.


I joined the team in April 2025, and I am one of the first people you will see when you walk into the home – you will always receive a warm and friendly welcome!


I support the front of house team in everyday admin tasks, reception duties, meeting and greeting family members, visitors, and professionals as they enter the building.


Outside of work, I enjoy socialising with my friends, taking part in pub quizzes, and I am a keen gardener.


I enjoy being part of the wonderful staff team at Southerndown and look forward to meeting you all when you visit.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Southerndown Care Home to verify any information. View our terms and conditions. Barchester Southerndown Care Home has an Enhanced Service - more info.