Barchester Southerndown Care Home

Worcester Road, Chipping Norton OX7 5YF
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9.8 138 Reviews
  • Barchester Southerndown Care Home, Chipping Norton
On the outskirts of the market town of Chipping Norton, Barchester Southerndown Care Home enjoys panoramic views across an unspoilt valley and the Cotswolds. The grounds of Southerndown have been developed to provide purpose-built accommodation, offering first-class 24-hour nursing and residential care alongside expert care for people with dementia in the Memory Lane Community.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And dedication can be seen across the board - in cooking, hospitality and organising activities for residents.

Why not arrange a visit and see for yourself!

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1356

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Southerndown Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shilpa Nair (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (82)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • Visitors welcome at anytime with no booking required

Parking

  • The home have plenty of parking available in the car park

Barchester Southerndown Care Home Reviews (138)

Total of 138, showing 41-60
9.8

Barchester Southerndown Care Home has a Review Score of 9.8 (9.768) out of 10, based on 52 reviews in the last 2 years. Over all time Barchester Southerndown Care Home has 138 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff - very caring and friendly. Always feel Mum is well looked after. Thank you.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your response. Your feedback really matters.
Kindest regards.

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Overall Experience  Overall Experience 5.0 out of 5

Dad received excellent care at Barchester Southerndown. The patience and kindness he was shown were exemplary. He was happy and relaxed and we always felt he was in good hands. At the end of his life, he was treated with respect and dignity. As a family, we also felt very welcome and supported. The
staff at Southerndown are an amazing team.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your response. Your feedback really matters.
Kindest regards.
General Manager

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Overall Experience  Overall Experience 5.0 out of 5

Have visited a friend here at Southerndown and have been very impressed - wonderful staff!

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank You so much for your response. Your feedback really matters.
Kindest regards.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for nearly three years. He has advanced Parkinson's. I have always been really impressed with the care he receives and the kindness and consideration of the staff. I'm very impressed with all the activities that are organised for the residents, even though he is rarely
well enough to participate. I have recommended the home to five families.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your response. Your feedback really matters.
Kindest regards.

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Overall Experience  Overall Experience 5.0 out of 5

Southerndown care home is a beautiful home for the elderly. Very calm and quiet place. The facilities within the home are brilliant. The staff are absolutely friendly and lovely; their administration is truly committed to making every resident's stay a comfortable experience. I highly recommend this
care home if you are looking for a beautiful, safe and comfortable care home for your loved ones.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your feedback.
Kindest regards.

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Overall Experience  Overall Experience 4.0 out of 5

My friend has been in Southerndown for just over a year, and I have visited her pretty well every week (except when away). I consider her well looked after and believe she is contented.
I haven't really seen any activities, and I am not paying the fees, so have left "activities and value for money"
blank.
Otherwise, I give everything good - staff excellent.
Thank you for caring for my dear friend.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you for your feedback.
Kindly refer to our Facebook page to find the activities in the home as we try to upload as many activities and pictures as possible. Your feedback matters as it gives us an understanding and keeps the team motivated.
Kindest regards.

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Overall Experience  Overall Experience 5.0 out of 5

Barchester Southerndown Care Home provided incredible, kind, selfless care to my mother throughout her time in the home, from November 2022 until October 2023. We, as a family, have nothing but praise for the staff there who kept Mum smiling and laughing despite everything her dementia was doing to
her. We would not have had Mum anywhere else. Thank you from all of us and from the bottom of our hearts.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your feedback. They are of great value to us.
Kindest regards, Shilpa.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you for sports day, lots of fun had by all. Really nice to see other families and children taking part.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank yu so much for your lovely feedback. We really appreciate your feedback and glad to hear that you had a good time with us here at Southerndown Care Home


Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

So far, I feel the home is providing excellent care. The staff are pleasant and considerate and treat the residents with sympathy and consideration. I know a number of people familiar with the care home sector who think this is the best they have encountered.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your lovely feedback. We really appreciate your feedback.
Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

My experience is great! Everyone has been very helpful and patient with me. Explanation of procedures very clear. My husband has relaxed after his journey and is sleeping peacefully.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much Diana for your lovely feedback. We really appreciate your feedback and this keeps us motivated.
Many thanks,
Shilpa

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Overall Experience  Overall Experience 4.0 out of 5

I found my husband well dressed and having had his lunch, but still had room for a cake brought to him.
He couldn't remember the house we lived in together, despite my showing photos of it - so sad.
I tried to speak to a nurse who I had great difficulty understanding and was none the wiser about
my husband's condition.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your feedback. All the concerns raised are actioned and followed up.
Your feedback is really important as it gives room for improvement.
Kindest regards.

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Overall Experience  Overall Experience 5.0 out of 5

More planned activity, make sure residents know day, date and where, movement of body and arms where possible lessening down doing nothing. Movement and activity.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you for your feedback. We really appreciate your feedback as it gives us more room for improvement. We are working on our activities and trying to involve more and more residents to keep them active and engaged.
We always plan three activities in a day but, most of the time, afternoon participation is not really great as residents get tired after their meals and prefer to have a relaxing afternoon where we try some hand massage and music therapy.
There is a day calendar and clocks in different units around the care home to keep residents up to date with the day, date and time and also staff communicate these to the residents as well.
Apologies if you think this is not happening in the home but feel assured that we are doing our best to provide the best quality care to our residents.
Many thanks.
Shilpa.

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Overall Experience  Overall Experience 5.0 out of 5

My husband with Frontotemporal dementia stayed for 1 week for respite care so I could have a break. He told me he liked it very much, staff are excellent and food lovely. He is trying to lose weight and the chef prepared him lovely light meals. He did some baking and Book Club and made some friends.
He has said he would like to return in the future as he felt at home. The care team are so good and he felt cared for throughout his stay.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for your lovely feedback. We really appreciate your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

All the care Dad has received since arriving at Southerndown Care Home has been excellent. All the staff are helpful and friendly. We cannot fault the care they provide.

Reply from Rosalynn Forson, General Manager at Barchester Southerndown Care Home

Thank you so much Glynis for sharing Dad's experience with us. We appreciate your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

My grandmother was a resident at Southerndown Care Home from September 2022 - May 2023, when she passed away aged 100.
The care provided was fantastic. The care home was a pleasant place to visit and residents always appeared content.
They provided the family with a lovely home when we could no longer
cope with my grandmother at home. We would recommend Southerndown without reservation.

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Overall Experience  Overall Experience 5.0 out of 5

My late father and my 94-year-old mother have received excellent care from nurses, carers, cleaners and the manager. They have cooperated with my sister and me when we have raised issues. My only negative is that the lift hasn't been for approximately 2 months which has added to my mother's mental confusion.
The best thing would be to buy a new one.

Reply from Rosalynn Forson, Acting General Manager at Barchester Southerndown Care Home

Thank you so much for sharing your experience with us. Your feedback help and shape our service which we value so much. It is my pleasure to share that engineers have received the ordered part and have started work on the lift repair and your advice is taken on board as well. Thank you

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Overall Experience  Overall Experience 3.0 out of 5

Some staff are not good on night duty! Lift out of action (2-3 weeks working) in one year! Help to make sure clothes are returned properly. Help when finished on the toilet/or dressing and undressing and making sure that clothing is down and comfortably tucked in! Curtains hanging off rails for 1 year
in two places on landings! Why can the owner be in a nontaxable country and not worry?

Reply from Feedback Team, The Feedback Team at Barchester Southerndown Care Home

Thank you for taking the time to add a review, I value all feedback and comments made to us so we can continuously improve our service. I’m sorry that these issues weren’t raised here with me whilst you were visiting the home, as I would have acted upon them urgently. I can look into these matters now and am available to discuss these if you wish. In regards to the lift, I’m really sorry this impacted you during your loved ones' stay. Unfortunately, this takes some time as some elements need to be sourced from across Europe which I appreciate is really frustrating. If I can offer any further support to you and your family, please contact our team at southerndown@barchester.com Kind Regards, General Manager - Southerndown Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been here now for 5 months and is as settled as can be. Southerndown is a warm and caring environment and I am much reassured by the thoughtfulness and friendliness of the staff towards my mum, they seem to be doing the very best they can to care for her. When I asked Mum how she'd describe
this home, she responded 'friendly'.

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Overall Experience  Overall Experience 4.0 out of 5

The level of care and compassion shown towards my mother at the home during her difficult last few months made me realise we had done the right thing. After a brief settling in period, it was obvious to the whole family that she was happier and more settled than she had been before. We were very grateful
to the whole team for the care and support they gave

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Overall Experience  Overall Experience 5.0 out of 5

Although my sister was only a resident at Southerndown for a few months, she could not have found a better home. For the first time in 2-3 years after the initial week or two, I have not found her so contented. The staff are kind and caring and there is generally a lovely atmosphere in the home.

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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Barchester Southerndown Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Barchester Southerndown Care Home is calculated as follows: ( (492 Excellents x 5) + (85 Goods x 4) + (14 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 599 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Southerndown Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jul 2019

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

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Meet the Team (16)

Shilpa

Shilpa Nair

Job Title: General Manager

Joined: 2020

Hi, I'm Shilpa, and I am the General Manager here at Southerndown Care Home. Welcome to our website.


I have been a registered nurse since 2012, and elder care is my passion. Before working at Southerndown, I was the Deputy Manager at one of our sister homes.


I love working for Barchester and leading the team in the care and support of residents to provide a quality service that meets their individual needs. We have a truly lovely home and a fantastic team.


At Southerndown, we are creating a community that is as homely, happy and active as possible. Striving to make sure the residents are leading interesting, fulfilled lives is at the centre of our aims here. We treat every resident with the care that we would want shown to our own family.


Please feel free to drop in for a chat and to learn more about life at our home.

Subra

Subra Krishnan

Job Title: Deputy Manager

Joined: 2021

Hi, I am Subra, I am the Deputy General Manager here at Southerndown Care Home.


I have been working at Southerndown Care Home since July 2021. I have completed a B.Sc. Nursing and gained very good knowledge from my time in a Surgical Intensive Care Unit in India.


I am passionate about my job and I love caring for the elderly. I started my journey in Southerndown as a Pre-registered Nurse before I became a Registered General Nurse. I have been promoted to Deputy General Manager since March 2023. I am happy to take on the new role and support our General Manager in creating an outstanding care home environment.


Currently, I am doing my NVQ-5 (Diploma in Leadership and Management) to further develop my leadership skills.

Letty

Letty Marton

Job Title: Head of unit

Joined: 2011

Hi, I am Letty and I am one of the Heads of the Unit here at Southerndown.


As the Head of the Unit, I am responsible for making sure that our residents receive wonderful first-class care and are also involved in all the decision-making surrounding their care. Our residents deserve to be treated with respect and compassion due to our own elderly relatives.


I love my job and I am always doing my best to ensure every day is a happy day, and that the staff are always smiling, singing and most of all caring!

Shridhar

Shridhar Natesan

Job Title: Registered General Nurse

Joined: 2021

Hi, I'm Sridhar and I am proud to be a nurse at Southerndown.


My team and I are dedicated to providing the absolute best nursing care possible to each and every resident. Whether a resident needs full nursing care or simply a bit of extra support, all of us are on hand to ensure that everyone who lives here can continue to enjoy life.

Lovella

Lovella Vasquez

Job Title: Senior Nurse

Joined: 2019

I have worked at Southerndown Barchester since 2019.


As a Senior Nurse my role is to ensure clinical support within the home for our residents, but ensuring I can come to work and put smiles on the resident's faces and make a difference to their lives is the most rewarding part of what we do.


In my spare time, I like to learn new languages as I believe it fosters personal growth whilst understanding more cultures and opens doors for me to travel and embark on visiting different parts of the world

Mangesh

Mangesh Salunke

Job Title: Head Chef

Joined: 2024

Hello there, my name is Mangesh and I am the Head Chef at Southerndown.


I am passionate about cooking and I love my role here at Southerndown. I joined the team in 2024 and one of the best parts of my job is meeting our Residents and finding out what their likes and dislikes are - I truly enjoy preparing home-cooked favourites and it's very rewarding to see everyone enjoy chatting over a delicious meal and a glass of wine.


I love to work with the nursing and care teams to ensure that the food is not only tasty but also nutritious.

Stacey

Stacey Davies

Job Title: Activities coordinator

Joined: 2013

Hi, I am Stacey, I have worked at Southerndown since 2013.


I enjoy providing various activities for our residents, such as gardening groups, trips out in the minibus, quiz days and art therapy, among the many things we enjoy doing.


I also hold a monthly Memory café, which all family and friends are welcome to attend.


I look forward to meeting you all.

Bridget

Bridget Lane

Job Title: Administrator

Joined: 2016

Here at Southerndown, I am responsible for all of the administration within the home, both for the residents and the staff.


Relatives often pop in to see me, I enjoy listening to them and learning about their relatives, as it helps me to develop an understanding of the residents more personally.

Cathy

Cathy Wheeler

Job Title: Activity Co-Ordinator

Joined: 2023

I have been with the team at Southerndown since 2023


People ask me what I enjoy about my job and the answer is easy... 'the people'. It's the small things that make the difference every day, seeing people smile and seeing someone respond positively to interaction. We offer a great life enrichment programme at Southerndown and every day is different but enjoyable.


In my spare time, I like to spend time in the garden, I enjoy sewing but mostly love spending time with my grandchildren

Andrei

Andrei Mereu

Job Title: Second Chef

Joined: 2018

Hello there, I'm Andrei and I am the Second Chef and part of the hospitality team at Southerndown Care Home.


I joined the team as a General Assistant in 2017 before transferring to the care team as a Care Assistant for 3 years, following which I supported the home with maintenance for a short period before joining the kitchen team, where I believe I've found my place. The home and management here have been super supportive and we all work together to ensure the home runs smoothly, it's so important.


My favourite thing about my job is seeing the residents enjoy our food, and the meals we prepare. Seeing empty plates is a reward for me and the kitchen team.


In my spare time, I enjoy spending time with my lovely wife, walking my dog and visiting the theatre and cinema and a spot of cycling when time allows.

Charity

Charity Limolel

Job Title: Care Assistant

Joined: 2022

Hello, my name is Charity and I am one of the Care Assistants here at Southerndown Care Home.


I joined the home in 2022 and I absolutely adore my job, caring for our Residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do. I like to help people and when I see them happy it brings me joy.


Outside of work, I have four children who keep me very busy, but an important part of my life is my church community, where I volunteer at food banks, soup kitchens and coffee mornings. I like to cook African cuisine, but I do love a good roast potato too!

Huda

Huda Pappu

Job Title: Maintenance Assistant

Joined: 2024

Hello, my name is Huda and I am a Maintenance Assistant here at Southerndown.


I take great pride in my work, keeping the home safe for our residents. The best part about the job is getting to know Residents well, having great chats with them and hearing all about their life history.


I’m always happy to help.

Tracey

Tracey Jewitt

Job Title: Housekeeper

Joined: 2022

Hi my name is Tracey and I've been part of the housekeeping team here at Southerndown since 2022. 


I enjoy working as part of a team to make sure the home is kept fresh, clean and tidy and I support Residents to remain as independent as possible.


By far the best part of my job is the Residents, they all bring their own individual stories and experiences and they are always keen to share these with me when I am cleaning their room.

Sasha

Sasha Mereu

Job Title: Head Housekeeper

Joined: 2017

Hi, my name is Sasha and I am the Head Housekeeper at Southerndown Care Home.


I started my journey at Southerndown as a Senior Carer, which I thoroughly enjoyed and was the foundation for me here. Over the years though I have supported different roles across all departments including, activities and hospitality. I love the Whole Home Approach here at Southerndown - everyone chips in.


I joined our wonderful Housekeeping Team in 2024 and I take immense pride in maintaining the home that exudes warmth, comfort and cleanliness. I approach every task with dedication and care and I enjoy transforming a room into a serene sanctuary for our wonderful Residents.


Housekeeping is not just a job for me, but a fulfilling passion that brings both satisfaction and a sense of accomplishment.


In my spare time, I love spending time with my family and grandchildren and travelling the world with my husband.

Adrian

Adrian Henika

Job Title: Care Assistant

Joined: 2017

Hello, I'm Adrian and I am a Care Assistant here at Southerndown Care Home.


I joined the team in 2017 as a Night Care Assistant and I feel completely fulfilled by my job every day. I enjoy caring for our Residents and making sure they are settled and rested at night time. I remember my parents and grandparents and I only wish they would have had the same care, attention and support our Residents receive at Southerndown. I am very proud of my work, the home and my colleagues.


I am originally from Romania, where in my younger years I played 1st league football, however those days are sadly behind me, but I am now a keen football follower and support Liverpool football club.

Emma

Emma Hughes

Job Title: Administration Assistant

Joined: 2025

Hi, I'm Emma, and I am the Administration Assistant here at Southerndown Care Home.


I joined the team in April 2025, and I am one of the first people you will see when you walk into the home – you will always receive a warm and friendly welcome!


I support the front of house team in everyday admin tasks, reception duties, meeting and greeting family members, visitors, and professionals as they enter the building.


Outside of work, I enjoy socialising with my friends, taking part in pub quizzes, and I am a keen gardener.


I enjoy being part of the wonderful staff team at Southerndown and look forward to meeting you all when you visit.

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