Mill House Nursing Home

30/32 Bridge Street, Witney OX28 1HY
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9.9 97 Reviews
  • Mill House Nursing Home, Witney
Mill House is a Witney care and nursing accommodation set up in a renovated period home, where residents enjoy a modern care service with their own care packages and activities programme. The home provides residential and nursing care.

Together with attractive gardens and a conservatory, Mill House has its own library, offering residents a wide range of personal choice in terms of how they spend their days.

An activities coordinator plans a busy schedule, though participation remains optional, allowing residents to take part in daily events in the home as well as frequent excursions beyond it.

The dietary and cultural needs of service users are well-respected, with refreshments available throughout the day and night and carers making regular checks on residents' needs. Meals are prepared onsite by trained chefs who provide a varied daily menu. Special diets can be catered for.
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Care Provided by Mill House Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 34 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Nursing Care: £1400 – £1400
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1600 – £1600

Fees are subject to assessment of individual needs and dependencies.

These prices are only a guideline, please contact Mill House Nursing Home to find out the exact price for your requirements.

Contact Mill House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Mill House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicki Bramble (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)

Mill House Nursing Home Reviews (97)

9.9

Mill House Nursing Home has a Review Score of 9.9 (9.909) out of 10, based on 20 reviews in the last 2 years.
Over all time Mill House Nursing Home has 97 reviews.

Overall Experience
  • 73
  • 24
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Date Published
  • 97
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Reviewer Connection to Mill House Nursing Home
  • 34
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  • 5
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  • 2
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Total of 97, showing 21-40
Review from Hilary W (Son of Resident) published on 14 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In a very difficult time for my family, my mother was looked after very well by the nurses and management, in particular, the first sad days.
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Review from Jan P (Friend of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A dear family friend was admitted to Mill House Nursing Home for palliative care. We were very impressed by the exceptional care that he received during his final months, kind, caring, respectful and professional. Also for the compassion and way his friends were treated after our friend had passed away,
by all of the team at Mill House. Thank you.
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Review from Karen W (Granddaughter of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The loving care, kindness and concern shown to my Grampy and the whole family was amazing. I know it was very difficult caring for my Grampy because of his needs but the team at Mill House Nursing Home always made every effort to make him comfortable.
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Review from B S (Resident) assisted by family/friend published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was welcomed with kindness and understanding. During my week stay, I was looked after well and all my needs were met. This was despite the fact that the staff were incredibly overworked.
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Review from J F (Partner of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed when first entering the building as it looks rundown from the front.
Staff are very friendly and caring.
Felt my partner was very well cared for.
Didn't worry about leaving him in their care.
Reply from Harriet Sharland, Marketing Assistant at Mill House Nursing HomeYour review brightened our day! It's wonderful to hear that your partner is having a positive experience at Mill House Care Home in our care. Thank you again.
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Review from R M (Daughter of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been here since March, so far the care has been very good, the majority of the staff are wonderful. The activities coordinators have made me very welcome to attend some of the parties they've put on and they work very hard for the residents, even though most seem like they're not interested
they carry on and encourage everyone to join in.
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Review from Chris S (Mother of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care at all times, wonderful entertainment every day. Mother does more now than when she was at home. Staff always happy and smiley, always happy to help. Mother still goes to the garden centre, lovely hairdressers. Great to see Mum's hair looking nice. Thank you all.
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Review from C C (Wife of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with the care my husband has received at Mill House. The staff are very welcoming and go out of their way to help. They are very good at sorting out any problems as soon as possible. They always have a smile on their faces. They do an excellent job of trying to interest people
in arts and crafts. They bring special occasions to life by decorating and entertaining.
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Review from Sheila O (Wife of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Second to none.
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Review from Ann F (Daughter-in-law of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the staff extremely caring and very friendly and supportive, not just for the resident but family also. Always looked forward to going to visit as was always made welcome. Had no complaints, my mother-in-law was well looked after at all times before she sadly passed away.
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Review from Michael F (Son of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in your care home for six months and was treated with love and care and we were very pleased with the end of life care she was given, thank you.
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Review from Elaine S (Daughter of Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff looked after my mum very well, they are very friendly and make visitors welcome. We still pop in to see everyone on coffee mornings.
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Review from L B (Daughter of Resident) published on 27 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff that we met were very friendly and helpful. Mum seemed more settled than in her previous residential care home. The older building means that rooms were not over spacious but everything was there that was needed.
Reply from Hannah Burke, Marketing Executive at Mill House Nursing HomeThank you, for your comments about your recent experience at Mill House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were pleased with the quality of our care.
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Review from Sarah T (Daughter of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father only had days to live, the staff were truly amazing, kind, heartwarming and made his last days as comfortable as they could. They were also kind to us in our hours of need. I would recommend this nursing home 100%.
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Review from M B (Grandson of Resident) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother always felt at home in Mill House. The staff consistently treated her with warmth and respect and always kept her comfortable.
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Review from G O (Son of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Mill House Nursing Home for ten years and in all that time was treated with dignity, patience and kindness. She was always well fed, kept clean and warm. The staff were always friendly, kind and helpful to me and very considerate of my mother's beliefs. In her early days
at the home, at times, she could be sharp but the staff always handled these occasions with kindness. I thank them for the kindness and care given over the very long time that she was with them.
Reply from Katie Barnett, Marketing Executive at Mill House Nursing HomeThank you for your comments about your recent experience at Mill House Care Home. Our resident's well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. It is very rewarding to have their efforts recognised. It is nice to hear that their time at Mill House did see some friendships flourish with both the Care team and residents. If there is anything more we can do, please do not hesitate to get in touch.
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Review from N S (Son of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father received was excellent. All the staff were very, very kind and professional. This made a sad time more bearable.
Reply from Katie Barnett, Marketing Executive at Mill House Nursing HomeThank you for your kind comments about our Care team. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectations and treated your father with the kindness they deserved during their time at our home. Thank you again, if there is anything more we can do please do not hesitate to reach out.
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Review from Joanne R (Daughter of Resident) published on 5 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was only at Mill House for a few weeks, however as a family we were very happy with the care that Mum received. The staff are very hard working and do everything they can to provide high quality care. The staff treated Mum with dignity and respect during her final weeks. All of the staff from front
of house, admin, kitchen, cleaners, maintenance, care assistants and nurses are very professional, hard working and caring. I would not hesitate to recommend Mill House to someone who needed a nursing home. Thank you for all the hard work.
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Review from Kate B (Daughter of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother was in Mill House for just under 2 years and in that time the whole family was made to feel as though it was her home. The staff were always welcoming to us and caring and compassionate to Mum, right to the end of her life. The activities on offer always looked as though they were fun and
we regret that Mum wasn't well enough to participate in these.
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Review from B S (Nephew of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On our first visit when we were looking for a home for my aunt, we immediately found the staff very happy, welcoming and friendly and it was extremely clean and tidy.
Once my aunt was admitted, her care was excellent. The staff looked after her very well and always kept us well informed. With the food
also being of a very high standard. They also encouraged her to join in with the activities where possible. We would highly recommend the home to anyone. The staff, from top to bottom, were excellent and could not be faulted.
Reply from Katie Barnett, Marketing Administrator at Mill House Nursing HomeThank you for your wonderful feedback about Mill House Care Home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. If there is anything more we can do for you please do not hesitate to reach out.
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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Mill House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Mill House Nursing Home is calculated as follows: ( (212 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 232 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mill House Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Nicki

Nicki Bramble

Job Title: Home Manager

Nicki started working in Health and Social Care as a qualified Nurse in 1986. She worked on the Ophthalmology ward, ENT and ran outpatient clinics at St Georges Hospital in London. When Nicki moved to Oxfordshire, she worked as an agency nurse and discovered how much she enjoyed working in Nursing Homes. When she isn’t working, Nicki enjoys long country walks with her dogs, competitive cycling and climbing mountains such as Snowdon!


Words of encouragement from Nicki for someone looking for the right home would be: “It’s not the place, it’s the people that make a home. It has to feel warm, welcoming and comfortable.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mill House Nursing Home to verify any information. View our terms and conditions. Mill House Nursing Home has an Enhanced Service - more info.