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Wingham Court Care Home

Oaken Lane, Claygate, Esher, Surrey KT10 0RQ
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Good and clean environment. Lots of happy residents, including my sisterJamie H(Brother of Resident/Service User)
Wingham Court Care Home, Esher
Wingham Court Care Home, Esher
Wingham Court Care Home, Esher

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes.

Wingham Court features comfortable en-suite bedrooms and a number of lounges, where residents can relax and socialise. The home benefits from four acres of beautifully well-maintained gardens.

The therapy department has a fully equipped gym, providing slow...  

Care Provided by Wingham Court Care Home

Primary Care Categories

  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 73 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Wingham Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Hooper (General Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (73)
  • Single Rooms with ensuite Wet Room (73)

Visiting

  • The home is open to everyone. No need for your loved one to have Bupa health insurance.

Parking

  • The home has it's own onsite car park.

Wingham Court Care Home Reviews (186)

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9.8

Wingham Court Care Home has a Review Score of 9.8 (9.804) out of 10, based on 46 reviews in the last 2 years. Over all time Wingham Court Care Home has 186 reviews.

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Showing 186 reviews matching selected criteria
Review from Deborah P (Mother of Resident) published on 24 May 2018 Submitted via Postal Card
Overall Experience

My daughter is very happy at Wingham Court. The staff are very friendly and helpful, overall we are happy with the home.

Reply from Holly McGough, Customer Advisor at Wingham Court Care Home

Thank you for your review. We are pleased to hear about your daughter's positive experience at Wingham Court. We appreciate your comments and will share these with the home's manager. The Bupa Customer Care Team.

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Review from E C (Sister of Resident) published on 23 May 2018 Submitted via Postal Card
Overall Experience

The bedroom my brother is in does not have enough storage for his personal care items that he needs to have. His wardrobe is overtaken with them, it should be used for his clothes which are squeezed into a small space. There is room to put up shelves, with a blind to cover just outside the bathroom, these rooms need to be upgraded to cope with the needs of the resident.

Reply from Gabriella Mills, Customer Advisor at Wingham Court Care Home

Thank you for your review. Your comments are extremely important to us and our residents health and wellbeing are our absolute priority. We will discuss your feedback with the home's manager to help them continually improve their service. The Bupa Customer Care Team

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Review from Nihad K (Nephew of Resident) published on 9 May 2018 Submitted via Postal Card
Overall Experience

I feel that the care and support provided to my uncle to be very good, and most importantly he is happy there.

Reply from Natalie Krisman, Customer Service Adviser at Wingham Court Care Home

Thank you for your review and I'm pleased to hear that your uncle is happy at Wingham Court.

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Review from Christine B (Mother of Resident) published on 24 April 2018 Submitted via Postal Card
Overall Experience

All the staff are warm, friendly and very helpful. My son's room is large and well equipped and has a lovely view of the garden. Lots of activities, dogs are very welcome.

Reply from Stephen Rondel, Customer Adviser at Wingham Court Care Home

Thank you for your review. We are pleased to hear about your son's positive experience with us. We are always keen to incorporate activities that our residents can all get involved in, so we are glad to hear they are helping your son settle in well.

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Review from Marc H (Resident / Service User) published on 20 April 2018 Submitted via Postal Card
Overall Experience

I've moved into the home and have been to many places and the warmth and helpful staff here are the best I've (ever) had. I'm a nervous person and in pain, they have gone out of their way, again and again, I can't ask for more.

Reply from Jayne Duck, Customer Service Administrator at Wingham Court Care Home

Thank you for your review and kind words. I hope that you are settling well and making new friends not only with the other residents but with the staff also.

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Review from Richard B (Resident / Service User) published on 20 April 2018 Submitted via Postal Card
Overall Experience

I like the staff, they are very good. The food is nice. My room is good. It is a large room and has a lovely view to the gardens. There is a snooker table.

Reply from Jayne Duck, Customer Service Administrator at Wingham Court Care Home

Thank you for your review. I'm so pleased to hear that you are happy in our care and enjoying the snooker table.

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Review from Susan E (Mother of Resident) published on 18 April 2018 Submitted via Postal Card
Overall Experience

We are very happy with Wingham Court Care Home. The care our son receives is first class, the physio that is on offer, there is never a lack of things going on that he could participate in. The helpfulness and care provided by staff, the food is very good and the staff are always friendly and helpful.

Reply from Natalie Krisman, Customer Service Adviser at Wingham Court Care Home

I'm really pleased to hear that you and your son are happy with the home and that there's lots of activities for him to enjoy.

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Review from Tony G (Resident / Service User) published on 20 February 2018 Submitted via Website
Overall Experience
I’m pleased with the care I have received so far. The management has improved the living quality of the refurbishment of rooms, corridors etc...wihich gives us a fresh breathing space.
We have a very efficient physio team and great nurses.
My careers are proactive and hardworking. Lovely to work with.
The activities team is very creative which keep the residents busy and happy.
The food quality is first class and I'm also impressed with the cleanliness of the corridors and my room. Thank you to the cleaners.
The greenery outside the building gives us a beautiful view.
I have been enjoying a wonderful friendship with everyone helped me a lot on my recovery.

I didn’t think there’s a better care home than Bupa in Washington Court.

Reply from Jayne Duck, Customer Services Administrator at Wingham Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.

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Review from Amanda C (Resident / Service User) published on 14 February 2018 Submitted via Postal Card
Overall Experience

The staff are generally very caring and do their best for me. I feel comfortable and safe.

Reply from Jayne Duck, Customer services administrator at Wingham Court Care Home

Thank you for your review and kind words. I'm so pleased to hear that you feel safe and comfortable in our care.

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Review from John G (Nephew of Resident) published on 13 February 2018 Submitted via Postal Card
Overall Experience

Very caring home, clean and the food always smells lovely. The staff are always there to help and assist with any needs.

Reply from Jayne Duck, Customer services administrator at Wingham Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.

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Review from Jaydey G (Cousin of Resident) published on 13 February 2018 Submitted via Postal Card
Overall Experience

All the staff at Wingham Court have made not only my cousin completely welcome but also taken care of his every need and also been very delightful to talk to. They also explain everything properly in regards to treatment or medication needs so my cousin can have the best results. I am incredibly happy with their service. I would definitely recommend their service.

Reply from Jayne Duck, Customer services administrator at Wingham Court Care Home

Thank you for your review. I hope that you have peace of mind knowing that your cousin is well cared for and safe in our home. Knowing that you can speak to our staff at any time about any queries must help.

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Review from Wendy T (Friend of Resident) published on 7 February 2018 Submitted via Website
Overall Experience

Excellent care home. Clean, tidy and friendly residential home. The staff are cheerful and helpful, extremely approachable and say hello to all! Physio is first class. The home also has a range of activities and themed entertainment of all sorts.

Reply from Jayne Duck, Customer services administrator at Wingham Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.

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Review from Louise F (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

I am extremely pleased with my mothers care, when I assist to feed her the meals look so nice and smell great. She is always clean and presentable, I see the care staff tend to her needs, if she is ratty they may turn off the tv so she can calm down, put movies on that she likes to watch, brush her hair away from her face. When I'm at home it puts my mind at rest that my mum is well taken care off. Thank you all.

Reply from Jayne Duck, Customer services administrator at Wingham Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

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Review from Shaun S (Resident / Service User) published on 25 January 2018 Submitted via Postal Card
Overall Experience

I like being here most of the time. I enjoy organising the things for the residents and I like being on the residents coming and get on well with the staff most of the time.

Reply from Jayne Duck, Customer services administrator at Wingham Court Care Home

Thank you for your review. I'm so happy that you enjoy helping to organise things for the other residents and that you are happy in our care.

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Review from Michael B (Husband of Resident) published on 9 January 2018 Submitted via Postal Card
Overall Experience

Overall satisfaction.

Reply from Jayne Duck, Customer services administrator at Wingham Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from T R (Resident / Service User) published on 5 January 2018 Submitted via Postal Card
Overall Experience
I like the fishing trips and the pub and football.

It's a nice place.

Reply from Jayne Duck, Customer Services Administrator at Wingham Court Care Home

Thank you for your review. I'm so pleased that you are enjoying the trips and activities.

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Review from A P (Resident / Service User) published on 2 January 2018 Submitted via Postal Card
Overall Experience

It's a great feeling to be looked after in such a wonderful and lovely way. There is scope for anything you wish. There is lots of help and love for the residents. The people are wonderful.

Reply from Jayne Duck, Customer Services Administrator at Wingham Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Jane Ann B (Resident / Service User) published on 2 November 2017 Submitted via Postal Card
Overall Experience

Very caring and friendly staff. Homely atmosphere. I am very happy here.

Reply from Jayne Duck, Customer services administrator at Wingham Court Care Home

Thank you for your review. It is lovely to hear that you are very happy in our care and your kind words about our staff.

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Review from B R (Regular Volunteer) published on 31 August 2017 Submitted via Postal Card
Overall Experience

Having started helping with the fishing activity in 2010, I have been actively involved ever since. I have been impressed with the running of events and the increased frequency with more residents taking part every year.

Thanks to the involvement of Godalming Angling Society with their purpose built lake with facilities, the events are very popular with the home's residents.

Reply from Jayne Duck, Customer Services Administrator at Wingham Court Care Home

Thank you for your review. So glad to hear that the residents are enjoying the fishing and that more are taking part. I'm sure that this is something that they really enjoy and takes them back to when they went fishing with their parents.

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Review from V R (Regular Volunteer) published on 29 August 2017 Submitted via Postal Card
Overall Experience

I have been involved with Wingham Courts fishing day since 2010. This activity has gone from strength to strength and is currently held four times a year at Godalming Angling Associations Marsh Farm complex, complete with a purpose built lake for disabled anglers, plus disabled toilets. I have remained very impressed with the commitment, care and attention given to each resident by staff to make the experience such an enjoyable one.

Reply from Jayne Duck, Customer Services Administrator at Wingham Court Care Home

Thank you for your review. It is lovely to know that the residents are enjoying such an experience, and great to know that they are care for with such care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 August 2026

Spacious rooms available for nursing and residential care – long and short stay care available for adults over 18 years. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (2) & Events (0)

News
  • 08 Oct 2025

    Wingham Court Bupa Care Home in Claygate has organised a busy summer of activities for residents to make the most of the sunshine. The Activities Team led by senior activity...

  • 14 Jul 2025

    Residents at Wingham Court Bupa Care Home have created a remarkable collaborative interpretation of Klimt’s ‘Woman in Gold’ portrait. Thirty residents produced forty-eight unique canvases, incorporating Art Nouveau elements, using...

Upcoming Events

There are no upcoming events for Wingham Court Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Wingham Court Care Home.

Meet the Team (4)

Claire Hooper
Claire HooperJob Title:Home Manager

The team at Wingham Court Care Home work incredibly hard to make the residents feel safe and cared for. The staff take pride in the work they do and care very much for all our residents. We are like a big family here!

Shalimar Tan
Shalimar TanJob Title:Unit ManagerJoined: 2016

I have been Unit Manager at Wingham Court since 2018, and I joined Bupa in 2016. I began my career as a pre-registered nurse until I got my NMC PIN in February 2017.

Then, I became a registered nurse/staff nurse from 2017 to 2018, until I became a Unit Manager.

I am an overseas nurse, recruited and sponsored by Bupa from the Philippines. I have experience in Adult/Critical Care Nursing in the Philippines, which helped me pursue a career in the care home sector in the UK.

Being able to make a difference in someone's life and to be part of their journey encourages me to continue my career in Care Services. I enjoy seeing the positive impact of the care we deliver in Wingham Court, to both our residents and their families.

I have been living in the UK since 2016. My family is back home in the Philippines and my husband just recently joined me in the UK last year. I live local to Wingham Court.

If I'm not working, I enjoy going out for walks or going to places around the UK with my friends. I like to try new adventures on my travels. I am a coffee lover and I enjoy trying different cuisines.

Emerie Burns
Emerie BurnsJob Title:Senior Activity Co-ordinatorJoined: 2017

My career at Wingham Court began in 2017, I took a short break in service but returned to work in 2023. I have been in my role as Senior Activity Co-ordinator since the beginning of 2024.

I initially joined Wingham Court as a Care Assistant. I have completed several courses over the years to progress my knowledge and skills to support my development. One role that I experienced was Mental Well-Being Co-ordinator, working closely with residents who live with Dementia.

I moved to the UK from the Philippines, and back home I was working with the Squadron Director of the Philippine Coast Guard Auxiliary, assisting and promoting the safety of life and property at sea - to help protect the marine environment. We also supported community events and search rescue operations. It is in my nature to care for people, and it was my job to take good care of civilians for their safety and I was there to support them in whatever they needed.

I also studied Care back home, I completed my training in hospitals. I took good care of both my Grandparents and my Dad. Caring is my passion and I love making a positive difference in people's lives.

I enjoy working alongside my Care Services team very much. I go home feeling proud each day that I have made our residents smile and led fun activities for everyone to join. Making a difference is my inspiration.

I was born in the Philippines, in a place known for its clean and clear water, with numerous wonderful waterfalls - called Libacao Aklan. I am one of six children. My late dad was the former Chief of Police in my hometown while my mom had a little trading business.

I love fashion, and I used to participate in beauty pageants. I also love singing, in fact, I was a vocalist in a band and performed in front of a big crowd back home. Some of my hobbies are DIY, reading books, Zumba (I am a licenced instructor) inspiring others and promoting physical, social and mental wellbeing. Lastly, I am a rising digital creator on the Metaverse social media platform.

Vlada Pascenko
Vlada PascenkoJob Title:Registered NurseJoined: 2021

I began my career with Bupa in 2021, beginning as a Bank Nurse at Wingham Court and working up to becoming a full-time Registered Nurse.

While I was completing my degree in Nursing, I carried out two placements at Wingham Court as part of my course. Once I had finished my studies, I worked in a Neuro Hospital to gain more experience, but I always knew I wanted to come back to work at Wingham Court.

I enjoy working alongside my Care Services team very much. Every day at work is different and I love making a difference in people's lives.

My hobby is tennis, both playing and watching. I like travelling, and working at Wingham Court allows me flexibility in my working hours to ensure I have a good work/home life balance. I am married and have a little boy, Raphael, who is almost 21 months.

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