Adelaide House Care Home

36 Hersham Road, Walton-on-Thames KT12 1JJ
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9.8 108 Reviews
  • Adelaide House Care Home, Walton-on-Thames
Nestled within the quiet surroundings of Walton-on-Thames, Adelaide House care home offers personalised residential and nursing care to older people.

With sitting rooms and space for residents to pursue their hobbies and interests, Adelaide House has a host of places in which to relax, dine, exercise, socialise and be creative. Community is an integral part of life at Adelaide House, both inside and outside of the home. As well as encouraging socialisation between residents, the team also support relationships with the Walton-on-Thames neighbourhood, organising events with local schools, charities and businesses in the area.

The pretty landscaped gardens, patio and conservatory are perfect spots to spend time with friends and family. There are a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the popular dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.

By getting to know each individual resident at Adelaide House, colleagues take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or embracing the quieter times, there is something to keep every resident engaged and enjoying life.
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Care Provided by Adelaide House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1596
  • Self-Funded Nursing Care: from £1894
  • RESPITE Self-Funded Residential Care: from £1703
  • RESPITE Self-Funded Nursing Care: from £1894

These prices are only a guideline, please contact Adelaide House Care Home to find out the exact price for your requirements.

Contact Adelaide House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Adelaide House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Slawomir Janik (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (5)

Adelaide House Care Home Reviews (108)

9.8

Adelaide House Care Home has a Review Score of 9.8 (9.816) out of 10, based on 47 reviews in the last 2 years.
Over all time Adelaide House Care Home has 108 reviews.

Overall Experience
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Date Published
  • 108
  • 15
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  • 47
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Reviewer Connection to Adelaide House Care Home
  • 33
  • 25
  • 11
  • 5
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  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 108, showing 1-20
Review from Geoff B (Nephew of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was a resident for 3 years, in that time she was really well cared for by excellent staff. I think she was very fortunate to be placed in Adelaide House when she became incapable of looked after herself.
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Review from Mark C (Son of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We would like to thank all the staff for making our dad feel amazing whilst here. The activities and family days are always well organised and entertaining for everyone. There is always a space for me and my family to visit when we come. We are always offered teas and coffees. Amazing atmosphere for
Dad to be living in! Thank you!
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Review from Jo C (Daughter-in-law of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not be happier with Adelaide House for our family members. My father-in-law is really happy here. He came here in bad health from another care home, and he has been making great progress whilst here. He is stronger and happier than he has been in years. The food is always great quality, and
the family feel that the home is lovely. We wouldn't want him anywhere else! Thank you.
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Review from Sally J (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Adelade House for 16 months now and is so happy. Everything is excellent and this is an exceptional care home.
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Review from Jayne T (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has been a resident just over a year and myself and my sister have noticed a big change in both her physical and mental health.
This is due to the wonderful team looking after her, and we are so grateful to have found this home for her.
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Review from Sean H (Son of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been at the home for 3 years and he has always had exceptional care and support from the staff. He has been treated with care and compassion, and with respect. For my dad's birthday, the staff went above and beyond and made it an extra special day. I am always well informed and updated about
what is going on and the staff communicate well. The Christmas party was great and well catered. Overall, I would say the home is excellent.
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Review from Tina C (Wife of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are absolutely amazing, caring, and welcoming to all their patients, families and friends. If I have to go into a care home, this would be my first choice. I can not fault any of the staff, they would all get a 5 star rating from me.
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Review from J D (Sister of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has settled in quite well. He loves talking with staff and visitors. The staff are very friendly and welcoming to us. We are very happy with his care. A big thank you to everyone involved in looking after Brian.
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Review from Kim T (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care for my mum who has severe dementia. Staff are superb and look after Mum so well, cannot fault in any way.
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Review from E B (Sister of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every visit to Adelaide House confirms the high standards of care, cleanliness and compassion for residents, which remain constant. Attention to every resident appears paramount which, coupled with the professionalism of all levels of staff, is reassuring.
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Review from Paul W (Son of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is so happy in the home, the staff are very kind. Mum loves the food and we are always welcomed as guests.
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Review from Jeanette J (Daughter of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father, who was admitted in June, spent his final days at Adelaide House. He was compassionately cared for by all the staff. The family wish to pay special gratitude to Archie, who kept us informed and gave us a sense of safety and support, especially in Dad's final days. We will always be grateful.
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Review from L G (Granddaughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Adelaide House has been a wonderful place for my nan to live. They make us all feel welcome and the care and support they give is excellent. The staff are all smiley and there are always fun activities to do.
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Review from Ruth W (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has only been here for a few weeks, but already seems at home. The staff are lovely, friendly and helpful and are open to any suggestions we may have. The home is clean and the food is fresh and tasty.
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Review from Paula P (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff is kind, caring and thoughtful. Feel that my dad is receiving the best care.
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Review from N G (Son-in-law of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my grandfather-in-law has received in the last 6 months has been of the most compassionate that I have witnessed. Even during some challenging moments, I have felt full support from the care staff, as has my GF in law. Nothing has been too much to ask and any requests have been acknowledged
and arranged where possible. Thank you.
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Review from L H (Daughter of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean warm and friendly.
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Review from George D (Son of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff. Always very attentive to all the residents. Can visit anytime, staff & welcome always consistently good. Well maintained.
Overall, absolutely delighted!!
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Review from Tracey G (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's life has improved significantly since she's moved to Adelaide House. She is stimulated, has a sense of purpose and energy for life again. The staff team are incredible and I can't than them enough for the work they do. Their care & attention is exemplary. Thank you for everything you've done.
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Review from Carla C (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Dad moved in, I have found all staff friendly and caring. Nurses are knowledgeable and easy to approach with concerns. They provide great activities and listens to residents suggestions. Home is clean and maintained. Food is of a good quality even though my dad is fussy.
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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Adelaide House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.816 for Adelaide House Care Home is calculated as follows: ( (468 Excellents x 5) + (81 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 559 Ratings = 4.816
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Adelaide House Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

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Slawomir Janik

Job Title: Home Manager

What does ‘kindness’ mean to you?


“Treating others the way I would like to be treated. We all have history to share, experiences which make us the way we are. Kindness has many forms, and we always should strive to be kind one to another.”


During his career in the health and care sector, Slawomir has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.


Talking about how he began his career, Slawomir says:


“I was originally supposed to be a banker in my home country of Poland but didn’t love finance and decided to try something different. I started as a carer in 2005, fell in love with the profession and have never looked back.”


Having now worked in the care sector for many years, Slawomir closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Slawomir remarked:


“I love my work, I describe it as my calling, and could not imagine my life any other way. Every day is different and small things lead to huge differences in the lives of my residents.”


Outside of work, Slawomir enjoys a range of hobbies, spending time with his family, travelling and living life to the fullest.

Frequently Asked Questions about Adelaide House Care Home

What types of Care is Adelaide House Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Adelaide House Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Adelaide House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Adelaide House Care Home to the centre of Walton-on-Thames?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Adelaide House Care Home to verify any information. View our terms and conditions. Adelaide House Care Home has an Enhanced Service - more info.