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Adelaide House Care Home

36 Hersham Road, Walton-on-Thames, Surrey KT12 1JJ
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Adelaide House Care Home, Walton-on-Thames
Adelaide House Care Home, Walton-on-Thames
Adelaide House Care Home, Walton-on-Thames

Nestled within the quiet surroundings of Walton-on-Thames, Adelaide House care home offers personalised residential and nursing care to older people.

With sitting rooms and space for residents to pursue their hobbies and interests, Adelaide House has a host of places in which to relax, dine, exercise, socialise and be creative. Community is an integral part of life at Adelaide House, both inside and outside of the home. As well as...  

Care Provided by Adelaide House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,596N/A
Nursing CareFrom £1,792From £1,449

Contact Adelaide House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Lola Olanrewanju(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (30)
  • Single Rooms with ensuite Wet Room (5)

Adelaide House Care Home Reviews (110)

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9.8

Adelaide House Care Home has a Review Score of 9.8 (9.823) out of 10, based on 37 reviews in the last 2 years. Over all time Adelaide House Care Home has 110 reviews.

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Showing 110 reviews matching selected criteria
Review from Karen H (Friend of Resident) published on 24 May 2024 Submitted via Website
Overall Experience

My friend had been looked after very well during her last stage in life. Adelaide House care team is an expert in terms of end-of-life pathway. She was comfortable until her last breath. Adelaide House communicates very well with family. Very approachable people and welcoming. This place is highly recommended.

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Review from N B (Daughter of Resident) published on 24 May 2024 Submitted via Website
Overall Experience

My dad was transferred to this care home from hospital. The service he received was excellent and they couldn't have done more. The staff were very attentive to my dad and made his stay very comfortable and like being at home. Would highly recommend this care home. One member of staff in particular was excellent. Thank you for everything.

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Review from Thomas F (Son of Resident) published on 30 April 2024 Submitted via Website
Overall Experience
Very pleased with the kind support and care given, thank you to all involved in my father's care.
A good, kind and effective team make the residents very comfortable for those in need.

A friendly place to visit.

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Review from Robert P (Nephew of Resident) published on 18 April 2024 Submitted via Postal Card
Overall Experience

The home and staff have been excellent and also been very caring to not just the residents but also the relatives. I would highly recommend this home.

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Review from Max M (Son of Resident) published on 18 April 2024 Submitted via Website
Overall Experience

We are incredibly grateful for the service and dedication to the care of my mother over the last few months. Her happiness and wellbeing were nurtured and entertained. Thank you very much to the staff at Adelaide care home.

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Review from Joanne J (Daughter-in-law of Resident) published on 15 April 2024 Submitted via Website
Overall Experience
From the first time my mother-in-law came to Adelaide she felt at home. The staff have been amazing. They supported my mother-in-law through some really tough times and thankfully my mother-in-law is now much better and ready to go home again.
The staff have given her time and made her feel safe and cared for and for us as a family, the communication has been excellent.

All in all, we have found Adelaide a warm and caring home.

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Review from Paul J (Son of Resident) published on 11 April 2024 Submitted via Website
Overall Experience
All staff have been outstanding, would highly recommend.
The home is spotless and very welcoming to a very high standard.

Rooms have lots of space and have all the things you would need, very helpful staff.

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Review from Mark J (Son of Resident) published on 4 April 2024 Submitted via Website
Overall Experience

All good nice staff and friendly. They helped my mum very well when she stayed at Adelaide House. Mum was taken care of really well at Adelaide House. I could not say anything but a very big thank you to Adelaide House team. You are doing an amazing job. My mum said that she did not feel that she was alone, people always make time and say 'hi, how are you?'. Adelaide House is a very happy home and an excellent care home.

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Review from Martin H (Son of Resident) published on 4 April 2024 Submitted via Website
Overall Experience
The staff have been excellent caring for my mother.
They are always helpful and polite, and happy.
My mum isn't always the easiest of people to care for, but the staff are super patient.

The facilities are really good, and engage with the residents in many activities.

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Review from Mark H (Son of Resident) published on 27 February 2024 Submitted via Website
Overall Experience
My mum was in Adelaide House for 6 months until her passing. When she was in there she was treated well and the book held in her room for each aspect of her care was excellent and far better than other homes, detailing each time she was attended to throughout the day/night with observations and comments to state was carried out.
Mum was moved from a ground floor garden view room during her stay to a room on the top floor which is meant to be the most expensive room, it is fine if someone is able to move around but as my mum was bedbound the room isn't that great as the windows are not visible from the bed height and the bed is positioned against a wall.
The staff member at the reception is an excellent point of contact (friendly and informative) and other members of staff were polite and called me by name.
Negatives:
1) Weekend access: Could family be given a monthly access code?

2) Being asked for a review on a tablet within hours of my mum's passing and her belongings in a bin bag!

Reply from Clare Sheehan, Careline Advisor at Adelaide House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are deeply sorry you were asked to complete a survey so soon, and that your Mother's belongings were not treated with consideration. Regrettably, for security reasons, we are unable to share...  

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Review from Jane E (Daughter of Resident) published on 16 January 2024 Submitted via Website
Overall Experience

My mother now feels comfortable in Adelaide House and sees it as her home. She finds the staff very friendly and caring. The room is always kept clean and her needs are seen to promptly. As her daughter, I always find the staff very approachable. She finds the food quite pleasant. Any problems and maintenance issues have been dealt with promptly.

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Review from Maxine V (Daughter of Resident) published on 28 December 2023 Submitted via Website
Overall Experience

Came for Xmas dinner with Mum. We had a lovely meal - we always find all the staff very friendly, patient and kind to Mum. Happy with her room and happy with the care given to Mum. We feel Mum is in a safe, caring environment.

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Review from S B (Son of Resident) published on 28 December 2023 Submitted via Website
Overall Experience
Very good service. Mum always seems happy and always looked after. She always have her dinner. Staff always helpful and polite. Room always clean and tidy.

Staff always ready to help when I take mum to walk when weather is better.

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Review from G F (Relative of Resident) published on 20 December 2023 Submitted via Website
Overall Experience

Lovely staff and great care for my aunt, would recommend this home. Very clean with nice food and could always speak to staff on the phone about my aunt. The home has a cosy feel and the staff are very kind.

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Review from Pat K (Friend of Resident) published on 8 December 2023 Submitted via Website
Overall Experience

We were thrilled to be able to meet with our dear friend as a group of friends as we did before she came here. It was fantastic to be together and the staff have been awesome, friendly and accommodating. Make you feel very welcome.

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Review from N B (Friend of Resident) published on 11 October 2023 Submitted via Postal Card
Overall Experience

Visit my friend once a week. Generally find her well looked after, and not complaining about too much. Think the home is well-run, and very friendly, helpful staff are always available.

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Review from P S (Brother of Resident) published on 6 September 2023 Submitted via Postal Card
Overall Experience

Staff great.

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Review from J B (Son of Resident) published on 29 June 2023 Submitted via Postal Card
Overall Experience

In the short period my father was here, he was treated very well, with dignity and respect. Many thanks.

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Review from M B (Son of Resident) published on 23 June 2023 Submitted via Postal Card
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Friendly.

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Review from M B (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience

I found the care, the staff and the atmosphere at the home wonderful. My mum was very happy there and I would definitely be using them again for respite care. Nothing was too much trouble and the staff are happy and kind.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (36) & Events (0)

News
  • 30 Mar 2026

    Residents at Walton-on-Thames care home put their thinking caps on for fun Dingbats challenge Residents and staff at Adelaide House care home in Walton-on-Thames recently came together for an afternoon...

  • 17 Mar 2026

    Residents at Adelaide House Care Home in Walton-on-Thames, Surrey, have expressed their heartfelt thanks to pupils and staff from Ashley Park School for their ongoing visits, which continue to brighten...

  • 17 Mar 2026

    Residents and staff at Adelaide House Care Home in Walton-on-Thames, Surrey, got into the spirit of Mother’s Day with a heartwarming afternoon of creativity and celebration. The home recently hosted...

Upcoming Events

There are no upcoming events for Adelaide House Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Adelaide House Care Home.

Meet the Team (0)

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