7 Woodmansterne Lane, Banstead SM7 3EX
Eastcroft Nursing Home is privately owned with room for 20 residents, providing care for dementia, physical disability, sensory impairment and alzheimer’s. There are 19 single rooms and 15 rooms are en-suite.
Owner: Mr & Mrs I Andreou
Person in charge: Ioannis Andreou (Matron)
Local Authority / Social Services: Surrey County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 21 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Parkinson's Disease
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Greek, Modern, French, Tagalog
Single Rooms: 21
Rooms with ensuite WC: 15
Facilities & Services: Day Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Eastcroft Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Eastcroft Nursing Home has a Review Score of 8 (7.988)
The Review Score of 8 (maximum of 10) for Eastcroft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Eastcroft Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Eastcroft Nursing Home is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.238 Points relating to the number of positive Reviews for Eastcroft Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.2 Target = 0.238
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Debbie A (Daughter of Resident) on Tuesday 6 June 2017. Relates to June 2017.
I am so pleased with the care and attention that my father is receiving at Eastcroft he is truly being looked after by the wonderful staff. I always feel welcomed when I arrive and that can be any time of the day. It is a family run home and it has a lovely family feel when you go there. My father has dementia which is very difficult for me and my family to accept, the staff try very hard by talking to dad and supporting us when we visit.
How likely would you be to recommend Eastcroft Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Eastcroft Nursing Home
There are currently no Care Home Idol entrants who have performed at Eastcroft Nursing Home