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Knowle Park

Knowle Lane, Cranleigh, Surrey GU6 8JL
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Their care and compassion were remarkable and greatly appreciated by our family.Ashleigh L(Daughter of Resident/Service User)
Knowle Park, Cranleigh
The facilities are wonderful with superb views and lots of bright areas to sit and chat.P E(Daughter of Resident/Service User)
Knowle Park, Cranleigh
Every visit was a pleasure and they were never put out by any request.M L(Son-in-law of Resident/Service User)
Knowle Park, Cranleigh

Located in a quiet residential area of Cranleigh, Knowle Park provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Surrey care home can enjoy quality, recently refurbished facilities including beautifully designed communal areas, a café and a hair salon. Each bedroom is tastefully decorated, and the stunning gardens look out at the Surrey Hills.

Knowle...  

Care Provided by Knowle Park

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,000From £2,250
Residential Dementia CareFrom £2,000From £2,250
Nursing CareFrom £2,250From £2,531
Nursing Dementia CareFrom £2,250From £2,531

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Knowle Park to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Caroline Sears (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (41)

Knowle Park Reviews (86)

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9.7

Knowle Park has a Review Score of 9.7 (9.692) out of 10, based on 18 reviews in the last 2 years. Over all time Knowle Park has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from John B (Husband of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience

My wife was transferred directly from the hospital to Knowle Park in January 2023 because she was unable to stand or walk and had fairly advanced dementia. She therefore required nursing from the outset. The staff at Knowle Park were outstanding and their care and patience in looking after her. Whenever possible they would hoist her from bed into a wheelchair and then to the dining room, lounge or garden so she could interact with other residents, have meals and enjoy the entertainers. When it was her birthday they decorated her room with banners and balloons and helped us have a small party with family members in the conservatory. It was the last occasion she really laughed. In her last 5 weeks, taking the medication she required she was only semi-conscious most of the time but the care and attention did not falter. She died peacefully in December 2023. I will forever be grateful for all that Knowle Park did for her.

Reply from Home Manager, Home Manager at Knowle Park

Thank you John for taking the time to leave us a review and for your kind words about our home and team at Knowle Park. We are really sorry to you and your family for your loss, the care, services and support we deliver to the whole family are extremely important to us. Your comments will be passed on to the team.

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Review from Ashleigh L (Daughter of Resident) published on 19 December 2023 Submitted via Postal Card
Overall Experience

The staff at Knowle Park were nothing short of outstanding while my mother was a resident. They went out of their way to make a difficult situation manageable and we cannot thank them enough. Their care and compassion were remarkable and greatly appreciated by our family. I highly recommend the care home.

Reply from Home Manager, Home Manager at Knowle Park

Thank you Ashleigh for taking the time to leave us a review and for your lovely comments about the care your mother received and about our team at Knowle Park. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from M L (Son-in-law of Resident) published on 19 December 2023 Submitted via Postal Card
Overall Experience

The staff and management at Knowle Park went above and beyond. Every visit was a pleasure and they were never put out by any request. Compassionate, caring and an incredible team as a whole. Compared to other care homes my mother-in-law was in previously, Knowle Park is leagues ahead. Five stars and many more.

Reply from Home Manager, Home Manager at Knowle Park

Thank you for taking the time to leave us a review and for your kind words about our home and recognition of the team at Knowle Park. Your feedback has been shared with the team.

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Review from G R (Daughter of Resident) published on 21 August 2023 Submitted via Postal Card
Overall Experience

When visiting the home all people were lovely and information was given, there was no rush and everybody relaxed and friendly. All the staff spoke to you, said hello and engaged in what was going on. Since then my Father arrived on end-of-life care, they looked after him excellently until he passed. I can't thank them enough for what they did for him and my Mum. They are all so friendly and helpful and have put my mind at rest that Mum is being well looked after and cared for.

Reply from Home Manager, Home Manager at Knowle Park

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Knowle Park. We are really sorry for your loss, the care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

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Review from J B (Respite Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

I had an excellent time at Knowle Park and enjoyed my visit (for rest and recuperation). The staff, from nurses to cleaners were outstandingly efficient and kind. However, I did not realise the full benefit until I came home and realised how much better I felt. Thank you.

Reply from Home Manager, at Knowle Park

Thank you for taking the time to submit a review, it is lovely to read your comments and we are pleased to hear that you feel rested following your stay with us. Your feedback has been shared with the team.

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Review from Charles C (Friend of Resident) published on 7 July 2023 Submitted via Postal Card
Overall Experience
I have been visiting a good friend and ex-neighbour most weeks since she was lucky enough to get a place at Knowle Park at the beginning of this year. My experience of the staff has been consistently outstanding - upbeat, helpful, attentive and caring - from every staff member, without exception.
The home has a lovely atmosphere and the team clearly enjoy working together and are dedicated to their residents.

My friend is very lucky indeed to be there.

Reply from Home Manager, at Knowle Park

Thanks for taking the time to leave us a review and for your lovely comments about our home and the team. Your feedback has been shared with the team.

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Review from Christopher T (Grandson of Resident) published on 19 June 2023 Submitted via Website
Overall Experience

I visited Knowle Park to visit my grandmother, with my wife and 2-year-old son. We were really impressed with the building and grounds, and my grandmother clearly felt at home and comfortable there. A big part of that will be the care from the lovely staff, who were so helpful and friendly. We got a really nice vibe from the place - calming and quiet with good care for the residents.

Reply from Home Manager, at Knowle Park

Thank you for your kind words and recognition of the team at Knowle Park. Your grandmother is a joy to care for and we are so pleased you feel the spirit of our home when you visit. Your comments will be passed on to the team.

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Review from Kevin B (Friend of Resident) published on 9 June 2023 Submitted via Postal Card
Overall Experience

As a regular visitor to Knowle Park, I am always warmly welcomed by all the staff. My friend there is always looked after by the excellent carers, nurses and management. His room is always very clean as are the communal areas. Thank must go to everyone for looking after him so well.

Reply from Home Manager, at Knowle Park

Thank you for taking the time to leave us a review and for your lovely comments about our home, team and care that your friend is receiving at Knowle Park. Your feedback has been shared with the team.

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Review from D B (Daughter of Resident) published on 25 May 2023 Submitted via Website
Overall Experience

My mother not only left her home but moved countries last summer. She settled into Knowle Park quickly with the support of all the staff. The staff at Knowle Park are dedicated, caring and very supportive. They truly make my mum's life so much richer and it gives me the peace of mind knowing she is cared for and happy.

Reply from Home Manager, at Knowle Park

Thank you for your kind words and recognition of the team at Knowle Park. We are pleased to hear that your mother has settled in and that you have peace of mind. Your feedback will be shared with the team.

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Review from Carol J (Sister of Resident) published on 11 May 2023 Submitted via Postal Card
Overall Experience

My sister is a resident of Knowle Park. She has a beautiful room overlooking the garden full of daffodils. It's spring! It was my sister's husband's birthday: he organised a family lunch at Knowle Park for all the family. The chef cooked us a delicious meal, finishing with a scrumptious chocolate birthday cake. The staff were marvellous, decorating the room with balloons, greetings, and a beautifully laid table. My sister looked beautiful thanks to the kindness and attention of the nurses, together with her new hairstyle courtesy of her daughter. Many thanks to Knowle for a very happy occasion.

Reply from Home Manager, at Knowle Park

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your sister is receiving such great care at Knowle Park and we made her birthday as special as possible for her and her family. The care and services we deliver as a team to our residents and families is extremely important to us. I will pass on your kind comments to the whole team.

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Review from Deanne D (Daughter of Resident) published on 24 February 2023 Submitted via Website
Overall Experience

Mum has been a resident for 15 months and she has received very good care. The food has generally been very good, with a range of choices to tempt most appetites. There are lots of interesting activities on the go throughout the week, and the recreation therapists work to find interesting activities, regular visitors that provide music, singing and art for example, and outings are once again picking up following the challenges of the Covid period. The buildings are light, airy and well maintained and the grounds are extensive and provide a lovely outlook and have lovely seating areas when the weather is warm enough to sit out. Families are kept up to date with the activities and encouraged to visit and take part in things that are happening on a daily basis and special events, eg Diamond Jubilee tea party which was great fun. The nursing team are very happy to discuss Mum's health and medical needs and has worked in partnership with the family. Very highly recommended.

Reply from Home Manager, Home Manager at Knowle Park

Deanne, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Knowle Park and that she and your family have been able to enjoy the variety of activities and events we have held. I will pass on your kind comments to the whole team.

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Review from S C (Daughter of Resident) published on 15 February 2023 Submitted via Website
Overall Experience

Mum became a resident at Knowle Park in July 2022. She is settled, well cared for, warm and safe. The staff are all caring and we are kept informed of any issues. Did not want this situation for Mum but as it has happened we are happy that she is in the safe hands of Knowle Park.

Reply from Home Manager, at Knowle Park

Thank you for your kind words and recognition of the team at Knowle Park. Your mum is a joy to care for. Your comments will be passed on to the team.

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Review from D W (Friend of Resident) published on 31 January 2023 Submitted via Postal Card
Overall Experience
The friend I visited said that the nurses and carers are, for the most part, pleasant, but rush him in the morning and are harsh on his arm when standing him up. He also said they were considerably more careful with getting him up when I was present than when he was on his own.
Food is, for the most, part good though he has mentioned the veg is often undercooked.
Enjoys events and would like more trips down to the town to eat.

Carers left foot rests up when reseating him, carers often look very rushed.

Reply from Home Manager, at Knowle Park

Nothing is more important to us than providing the highest quality care to our residents and we always want to learn from the experiences of the people in our care as well as their loved ones. We have passed on your feedback to the team, and they will use your feedback to continue to improve the services we provide.

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Review from A H (Power of Attorney of Resident) published on 20 December 2022 Submitted via Website
Overall Experience

The person for whom I hold power of attorney has been in Knowle Park for 2 years. He is not an easy person to get on with and the staff have shown exemplary patience in dealing with him, They are kind and attentive and I am more than satisfied with the care he receives. There is a wide range of activities to suit every taste but there is no compulsion to attend I can recommend Knowle Park with confidence.

Reply from Home Manager, at Knowle Park

Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review from Alison S (Daughter of Resident) published on 20 December 2022 Submitted via Website
Overall Experience
A wonderful caring home. Mum has been looked after brilliantly and we couldn't be happier with the care she receives.

She is treated with dignity at all times. The home has a variety of activities and residents enjoy visits from local school children, musicians and even animals!

Reply from Home Manager, Home Manager at Knowle Park

Alison, we are so pleased to read your wonderful comments about the care your mum receives at Knowle Park. We look to offer a variety of activities that our residents can enjoy and participate in. Your lovely comments will be passed on to the whole team.

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Review from J R (Daughter of Resident) published on 14 September 2022 Submitted via Website
Overall Experience
Our parents moved to Knowle Park about eight years ago when Dad became too ill to look after Mum himself. Dad had cancer and Mum had dementia. They had a lovely double room and for the last 7 months of his life, Dad concentrated on getting Mum settled without the continual worry and effort of running a home, the cooking, cleaning and daily organisation that involved. Mum settled quickly and Dad received tender loving care until his death in 2015.
Gradually over the years, Mum became more and more frail, her health and memory slowly deteriorating. The staff at Knowle Park were always kind, considerate, and supportive, encouraging her to do what she could when she could.
We cannot thank everyone at Knowle Park enough for looking after our parents so very well, and the care and compassion shown to us in their last days.

We would recommend the home to anybody trying to select a care home for their relatives.

Reply from Home Manager, Home Manager at Knowle Park

Thank you for your kind words and recognition of the team at Knowle Park. We are really sorry for your loss and we hope we made your parent's time here as pleasant as possible. It was a privilege to have them as part of our family. Your comments will be passed on to the team.

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Review from Amanda N (Daughter of Resident) published on 31 May 2022 Submitted via Postal Card
Overall Experience

My mum has been here for over a year. I live in the USA and it's hard to be so far but I feel completely at peace with my mum here at Knowle Park. The place is beautiful, the ground, rooms so clean and above all the staff are quite lovely. So caring and kind and I'm so grateful for that. I feel they totally care for the patients and have relationships with them. I have never seen this before. All so special I love the entertainment too. I appreciate Knowle Park. My mum is in good hands. Wonderful 100%.

Reply from Home Manager, at Knowle Park

Thank you for leaving us such a fantastic review Amanda! We're happy to hear that your mum is receiving such great care at Knowle Park and is enjoying the entertainment and surroundings. I will pass on your kind comments to the whole team.

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Review from Dan S (Son of Resident) published on 27 April 2022 Submitted via Website
Overall Experience

The team at Knowle Park took fantastic care of my father during his final months, helping him (and us) face what was ahead in dignity and comfort. Their professionalism was only matched by their kindness and compassion. All the staff always took a personal interest in my father and the family and made us all feel like individuals, not just service users. They always went the extra mile and always took the time to speak to us about the care. We really could not have asked for more!

Reply from Home Manager, at Knowle Park

We are so pleased to read your wonderful comments about the care your father received; the team were thrilled with your feedback.

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Review from James P (Son of Resident) published on 6 August 2021 Submitted via Postal Card
Overall Experience

The care to the whole family has been fantastic. From the start, we have had certainty for my fathers care which we desperately needed. The provider has been highly responsive at all times. Care is resident led and dignity is key throughout. Safety of my dad is paramount and respecting all his wishes has been done. This is a palliative care resident who had deteriorated quickly and Knowle Park responded immediately.

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Review from Dianne M (Wife of Resident) published on 11 June 2021 Submitted via Postal Card
Overall Experience

Good - kind and caring. Very clean and pleasant environment. Welcoming to visitors and supportive to relatives.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (52) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Knowle Park.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Knowle Park.

Meet the Team (1)

Caroline Sears
Caroline SearsJob Title:Home Manager

I originally trained as a nurse, before moving into management within care homes 20 years ago.

I maintain my clinical knowledge by working with the clinical team and attending relevant training. I also have a master’s degree in human management.

I have the responsibility of overseeing and supporting the team to ensure the home runs in the best way possible to achieve outstanding customer service and quality of care. My role as Home Manager also involves supporting our residents and their relatives, which is one of the main reasons I love my work.

My biggest achievement was being a finalist for ‘Manager of the Year’ in the Surrey Care Association Awards.

At Knowle Park, care from the heart means our team working together to achieve excellence with kindness, respect and empathy.

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