Knowle Park

My wife was transferred directly from the hospital to Knowle Park in January 2023 because she was unable to stand or walk and had fairly advanced dementia. She therefore required nursing from the outset. The staff at Knowle Park were outstanding and their care and patience in looking after her. Whenever possible they would hoist her from bed into a wheelchair and then to the dining room, lounge or garden so she could interact with other residents, have meals and enjoy the entertainers. When it was her birthday they decorated her room with banners and balloons and helped us have a small party with family members in the conservatory. It was the last occasion she really laughed. In her last 5 weeks, taking the medication she required she was only semi-conscious most of the time but the care and attention did not falter. She died peacefully in December 2023. I will forever be grateful for all that Knowle Park did for her.

The staff at Knowle Park were nothing short of outstanding while my mother was a resident. They went out of their way to make a difficult situation manageable and we cannot thank them enough. Their care and compassion were remarkable and greatly appreciated by our family. I highly recommend the care home.

The staff and management at Knowle Park went above and beyond. Every visit was a pleasure and they were never put out by any request. Compassionate, caring and an incredible team as a whole. Compared to other care homes my mother-in-law was in previously, Knowle Park is leagues ahead. Five stars and many more.

When visiting the home all people were lovely and information was given, there was no rush and everybody relaxed and friendly. All the staff spoke to you, said hello and engaged in what was going on. Since then my Father arrived on end-of-life care, they looked after him excellently until he passed. I can't thank them enough for what they did for him and my Mum. They are all so friendly and helpful and have put my mind at rest that Mum is being well looked after and cared for.

I had an excellent time at Knowle Park and enjoyed my visit (for rest and recuperation). The staff, from nurses to cleaners were outstandingly efficient and kind. However, I did not realise the full benefit until I came home and realised how much better I felt. Thank you.

My friend is very lucky indeed to be there.

I visited Knowle Park to visit my grandmother, with my wife and 2-year-old son. We were really impressed with the building and grounds, and my grandmother clearly felt at home and comfortable there. A big part of that will be the care from the lovely staff, who were so helpful and friendly. We got a really nice vibe from the place - calming and quiet with good care for the residents.

As a regular visitor to Knowle Park, I am always warmly welcomed by all the staff. My friend there is always looked after by the excellent carers, nurses and management. His room is always very clean as are the communal areas. Thank must go to everyone for looking after him so well.

My mother not only left her home but moved countries last summer. She settled into Knowle Park quickly with the support of all the staff. The staff at Knowle Park are dedicated, caring and very supportive. They truly make my mum's life so much richer and it gives me the peace of mind knowing she is cared for and happy.

My sister is a resident of Knowle Park. She has a beautiful room overlooking the garden full of daffodils. It's spring! It was my sister's husband's birthday: he organised a family lunch at Knowle Park for all the family. The chef cooked us a delicious meal, finishing with a scrumptious chocolate birthday cake. The staff were marvellous, decorating the room with balloons, greetings, and a beautifully laid table. My sister looked beautiful thanks to the kindness and attention of the nurses, together with her new hairstyle courtesy of her daughter. Many thanks to Knowle for a very happy occasion.

Mum has been a resident for 15 months and she has received very good care. The food has generally been very good, with a range of choices to tempt most appetites. There are lots of interesting activities on the go throughout the week, and the recreation therapists work to find interesting activities, regular visitors that provide music, singing and art for example, and outings are once again picking up following the challenges of the Covid period. The buildings are light, airy and well maintained and the grounds are extensive and provide a lovely outlook and have lovely seating areas when the weather is warm enough to sit out. Families are kept up to date with the activities and encouraged to visit and take part in things that are happening on a daily basis and special events, eg Diamond Jubilee tea party which was great fun. The nursing team are very happy to discuss Mum's health and medical needs and has worked in partnership with the family. Very highly recommended.

Mum became a resident at Knowle Park in July 2022. She is settled, well cared for, warm and safe. The staff are all caring and we are kept informed of any issues. Did not want this situation for Mum but as it has happened we are happy that she is in the safe hands of Knowle Park.

Carers left foot rests up when reseating him, carers often look very rushed.

The person for whom I hold power of attorney has been in Knowle Park for 2 years. He is not an easy person to get on with and the staff have shown exemplary patience in dealing with him, They are kind and attentive and I am more than satisfied with the care he receives. There is a wide range of activities to suit every taste but there is no compulsion to attend I can recommend Knowle Park with confidence.

She is treated with dignity at all times. The home has a variety of activities and residents enjoy visits from local school children, musicians and even animals!

We would recommend the home to anybody trying to select a care home for their relatives.

My mum has been here for over a year. I live in the USA and it's hard to be so far but I feel completely at peace with my mum here at Knowle Park. The place is beautiful, the ground, rooms so clean and above all the staff are quite lovely. So caring and kind and I'm so grateful for that. I feel they totally care for the patients and have relationships with them. I have never seen this before. All so special I love the entertainment too. I appreciate Knowle Park. My mum is in good hands. Wonderful 100%.

The team at Knowle Park took fantastic care of my father during his final months, helping him (and us) face what was ahead in dignity and comfort. Their professionalism was only matched by their kindness and compassion. All the staff always took a personal interest in my father and the family and made us all feel like individuals, not just service users. They always went the extra mile and always took the time to speak to us about the care. We really could not have asked for more!

The care to the whole family has been fantastic. From the start, we have had certainty for my fathers care which we desperately needed. The provider has been highly responsive at all times. Care is resident led and dignity is key throughout. Safety of my dad is paramount and respecting all his wishes has been done. This is a palliative care resident who had deteriorated quickly and Knowle Park responded immediately.

Good - kind and caring. Very clean and pleasant environment. Welcoming to visitors and supportive to relatives.