Knowle Park

Knowle Lane, Cranleigh GU6 8JL
Review Us
9.8 85 Reviews
  • Knowle Park, Cranleigh
Located in a quiet residential area of Cranleigh, Knowle Park provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Surrey care home can enjoy quality, recently refurbished facilities including beautifully designed communal areas, a café and a hair salon. Each bedroom is tastefully decorated, and the stunning gardens look out at the Surrey Hills.

Knowle Park is within easy reach of both Guildford and Horsham. Thanks to the dedicated lifestyle team, there is always something to look forward to with a schedule of regular activities and outings in the home’s own minibus.

Care Provided by Knowle Park

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2000
  • Self-Funded Residential Dementia Care: from £2000
  • Self-Funded Nursing Care: from £2250
  • Self-Funded Nursing Dementia Care: from £2250
  • RESPITE Self-Funded Residential Care: from £2150
  • RESPITE Self-Funded Residential Dementia Care: from £2150
  • RESPITE Self-Funded Nursing Care: from £2250
  • RESPITE Self-Funded Nursing Dementia Care: from £2250

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Knowle Park for full pricing details and T&Cs.

Contact Knowle Park to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Knowle Park to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Caroline Sears (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)
9.8

Knowle Park has a Review Score of 9.8 (9.773) out of 10, based on 17 reviews in the last 2 years.
Over all time Knowle Park has 85 reviews.

Overall Experience
  • 75
  • 9
  • 1
  • 0
  • 0
Date Published
  • 85
  • 3
  • 8
  • 17
  • 68
Reviewer Connection to Knowle Park
  • 35
  • 14
  • 6
  • 6
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 85, showing 81-85
Review from Kevin T (Son of Resident) published on 15 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father passed away my mother has been well cared for by very friendly staff. The care home is clean and tidy and always at a comfortable temperature. She is very happy with her meals and her rooms is nice and cosy. All in all, she seems to be very happy there.
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Review from Olive I (Wife of Resident) published on 4 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the staff in every section of the home, friendly, caring and they worked extremely hard in what they did.
I will definitely book a room, for my husband and I for the future.
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Review from Ted B (Husband of Resident) published on 11 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is bed ridden and receiving very good care from the friendly staff. Nothing seems too much trouble and they attend to all her needs. It is good that, I , family and friends can visit at any time and we all get on well with the staff.
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Review from Alison M (Daughter of Resident) published on 25 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was cared for at Knowle Park for his final 2 1/2 years. The care he received was exemplary- thoroughly professional yet personal. He was valued as an individual and given appropriate, increasing levels of personal and nursing care. I and his other relatives were also cared for.
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Review from Gill (Daughter of Resident) published on 30 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am really delighted with the care provided at Knowle Park both my parents were in the home and were always made to feel welcome and well cared for. Sadly we lost my mother recently but the staff at KP made her as comfortable as possible and I'm very grateful for all their help and support. The activities
are provided and organised to a high standard and the environment is lovely with stunning views.
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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Knowle Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.848 for Knowle Park is calculated as follows: ( (172 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 198 Ratings = 4.848
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Knowle Park is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (114)

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Meet the Team (1)

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Caroline Sears

Job Title: Home Manager

I originally trained as a nurse, before moving into management within care homes 20 years ago.


I maintain my clinical knowledge by working with the clinical team and attending relevant training. I also have a master’s degree in human management.


I have the responsibility of overseeing and supporting the team to ensure the home runs in the best way possible to achieve outstanding customer service and quality of care. My role as Home Manager also involves supporting our residents and their relatives, which is one of the main reasons I love my work.


My biggest achievement was being a finalist for ‘Manager of the Year’ in the Surrey Care Association Awards.
At Knowle Park, care from the heart means our team working together to achieve excellence with kindness, respect and empathy.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knowle Park to verify any information. View our terms and conditions. Knowle Park has an Enhanced Service - more info.