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Priory Court

Old Schools Lane, Ewell Village, Epsom, Surrey KT17 1TJ
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Very much liked the food - in fact was excellent.J G(Respite Resident/Service User)
Priory Court, Epsom
Always clean, bright and tidy environment with lots of activities.Caroline A(Daughter of Resident/Service User)
Priory Court, Epsom
I couldn't wish for a better place for my lovely aunt to spend her remaining daysAnita R(Niece of Resident/Service User)
Priory Court, Epsom

Located in Epsom, Priory Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at this Surrey care home benefit from a range of high-quality amenities, including an on-site café, a private cinema, and a dedicated hair salon. Every bedroom is thoughtfully designed, complete with its own en-suite for added comfort and privacy. The home also...  

Care Provided by Priory Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,775From £1,996
Residential Dementia CareFrom £1,775From £1,996
Nursing CareFrom £2,025From £2,278
Nursing Dementia CareFrom £2,025From £2,278

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Priory Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Matthew Basham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (89)
  • Single Rooms with ensuite Wet Room (89)

Priory Court Reviews (175)

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9.8

Priory Court has a Review Score of 9.8 (9.805) out of 10, based on 37 reviews in the last 2 years. Over all time Priory Court has 175 reviews.

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Showing 175 reviews matching selected criteria
Review from Steven K (Son of Resident) published on 9 July 2019 Submitted via Postal Card
Overall Experience

My mum has been at Priory Court for nearly 5 months. Her health had declined at the family home and my dad was struggling to cope. We moved her to the dementia wing at Priory Court. The management and staff and the support team are great. Priory Court "cares" and I would recommend the care home without hesitation. There is a nice calm feeling at the home and I feel so lucky we found Priory Court.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear you would recommend us and that you were impressed by our dedicated team and facilities.

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Review from Angela A (Daughter of Resident) published on 8 July 2019 Submitted via Website
Overall Experience

A really pleasant stay for Mum and a worry-free break for me. Thoroughly recommended for staff, food and general environment.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are happy to hear that your Mother enjoyed her stay with us and we were able to provide respite for you.

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Review from H V (Daughter-in-law of Resident) published on 1 July 2019 Submitted via Postal Card
Overall Experience
Most of the staff are very friendly and helpful most of the time.
The atmosphere of Priory Court is caring and welcoming.
A comment; the font used for staff names on the badges is too small to be read by those who use reading glasses.
The family have been very impressed with a particular Registered Nurse - she is very competent and caring.

I have not got to know the other RNs in the same way.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

We appreciate you taking the time to review Priory Court. We are pleased to hear you find the staff friendly and helpful and that the atmosphere is caring and welcoming. We have considered your comment regarding the name badges and will endeavour to improve the font size on the next batch.

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Review from V M (Daughter of Resident) published on 17 May 2019 Submitted via Postal Card
Overall Experience

Our first impressions are of a very friendly and efficiently well run home, the staff are very understanding of our relative's needs, we are looking forward to a very positive stay in such a warm and friendly atmosphere.

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Review from Frances T (Daughter of Resident) published on 8 November 2018 Submitted via Postal Card
Overall Experience

My mother has been a resident at Priory Court for well over 4 years and I have been very happy with the care she has received. The staff are invariably loving and caring for her, even when she is being a little difficult to please (which occurs rarely)! My sister and I visit regularly and have always been impressed by the warm atmosphere of care and good humour. We have always been able to talk about our occasional mild concerns (our mother always likes to wear a scarf around her neck). This is relayed to the carers who particularly look after her. We have felt blessed about our choice of home.

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Review from David B (Nephew of Resident) published on 26 September 2018 Submitted via Postal Card
Overall Experience
I felt the most important points in care homes are the staff, in this care home the carers are excellent, not all, but the vast majority.

Food was always presented well on the plate and looked and tasted well. Cleanliness and tidiness was sometimes lacking, however, this did not default from the good staff.

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Review from Patricia P (Wife of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience
I was very disappointed with Priory Court Care Home.
I went about a year ago with my husband and was pleased.
This time I took him out after 4 days.
I went in twice and found him in a very unhygienic state.
I had to go to his room and wash and change him.
The carers that I met were helpful and pleasant but too busy.
They were very short staffed. 2 carers in the dementia ward of 15!
Food was good but the activities were non-existent.
I only found one of the admin staff had an attitude problem.
I have tried hard to get back one pair of good quality trousers and have phoned every day.
In the end, I shall have to give up.
They have probably gone awol like the toothbrush which was still unused in the packet after 4 days.
When I pointed it out it was then used and lost.

I ended up wondering where is the value for money in this establishment?

Reply from Aileen Nimmo, Sales & Marketing at Priory Court
In response to the review submitted on 21 August 2018 from a Postal Card.
On behalf of the Home, I would like to apologise if any distress was caused during your husband's stay at Priory Court.

Following our telephone conversation, I appreciate that you have brought your concerns to the manager's...  

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Review from Christopher B (Son of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience

I was extremely pleased with every aspect of Priory Court. It was good to know my father was there for the final 3 weeks and 2 days of his life. I have recommended the home to several people already. A big thank you to everyone there.

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Review from Isobel F (Daughter of Resident) published on 7 August 2018 Submitted via Website
Overall Experience
Priory Court has a warm, welcoming atmosphere. All the various staff including management, nursing/care, physio, reception, activities, cleaning, catering and maintenance, are cheerful and friendly. My mother was looked after with care and kindness during her 12 week respite stay. The managers were always approachable and helpful both before and during her stay.

If respite care were needed at another time I would be very happy for my mother to stay there again.

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Review from Karen W (Daughter of Resident) published on 7 August 2018 Submitted via Postal Card
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Very pleased with the home. Would definitely recommend to others.

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Review from Andrew A (Son of Resident) published on 25 July 2018 Submitted via Postal Card
Overall Experience

Overall care is excellent. Mum is well looked after on the nursing dementia unit. She seems happy although dementia is "challenging". She gets the occasional trip out which is good, eats well and is always clean and presentable in matching clothes. Overall good job by all staff on the unit.

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Review from Geoffrey F (Friend of Resident) published on 13 July 2018 Submitted via Postal Card
Overall Experience

There is a lack of feedback about the general state of the resident and an ignorance on my part as to the people/staff I should be talking about the health of the resident.

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Review from P T (Niece of Resident) published on 10 July 2018 Submitted via Postal Card
Overall Experience
My aunt is treated with great respect (at times she can be somewhat difficult). She is always clean (clothes changed if she spills some food). She is always encouraged to take a drink. We are made very welcome when we visit and kept informed of any medication suggested by doctor/staff nurse.

The care assistants are all delightful and I am very comfortable with regards to her overall care and so pleased that I was able to get her into Priory Court.

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Review from G S (Son of Resident) published on 10 July 2018 Submitted via Postal Card
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We are continually impressed by the high level of care at Priory Court is where both my parents reside. Staff are always friendly and helpful and patients are treated with respect and kindness whenever we visit.

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Review from Howard J (Stepson of Resident) published on 29 June 2018 Submitted via Postal Card
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So happy that we found Priory court as we were really pleased with everything. Can't fault it.

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Review from J K (Son of Resident) published on 29 June 2018 Submitted via Postal Card
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Quite content with all the services provided.

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Review from A M Y (Wife of Resident) published on 17 April 2018 Submitted via Postal Card
Overall Experience

The staff are very caring and helpful. The food is good and varied. The residents are kept busy with all the various activities morning and afternoon.

The cost is very high but at least I know my husband is cared for day and night. His room is always clean and tidy.

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Review from D B (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card
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My mum has settled very well in Priory Court. The care she receives is excellent. The staff are friendly and treat her with dignity and respect. The nurses are always on hand to update on mums health and seem to quickly react to any health issues.

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Review from Geraldine H (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

All the staff are caring and cheerful, nice people.

The home is clean and well-appointed. The food is good with a variety of choices. There is a wide variety of activities each day and my mother particularly enjoys the trips out on the minibus each week.

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Review from G S (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

The staff are all very friendly and welcoming. Sometimes mum is left waiting a while before someone comes to see her after she buzzes. The food seems plentiful and varied.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (49) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Priory Court.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

Meet the Team (1)

Matthew Bashan
Matthew BashanJob Title:Home ManagerJoined: 2026

I lead my professional Care Team in delivering the highest level of care and support for our residents.

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.

I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

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