
Very much liked the food - in fact was excellent.J G(Respite Resident/Service User)

Always clean, bright and tidy environment with lots of activities.Caroline A(Daughter of Resident/Service User)

I couldn't wish for a better place for my lovely aunt to spend her remaining daysAnita R(Niece of Resident/Service User)

Very much liked the food - in fact was excellent.J G(Respite Resident/Service User)

Always clean, bright and tidy environment with lots of activities.Caroline A(Daughter of Resident/Service User)

I couldn't wish for a better place for my lovely aunt to spend her remaining daysAnita R(Niece of Resident/Service User)

Located in Epsom, Priory Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at this Surrey care home benefit from a range of high-quality amenities, including an on-site café, a private cinema, and a dedicated hair salon. Every bedroom is thoughtfully designed, complete with its own en-suite for added comfort and privacy. The home also...
Care Provided by Priory Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 89 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Priory Court for full pricing details and T&Cs.
Contact Priory Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Matthew Basham (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (89)
- Single Rooms with ensuite Wet Room (89)
Priory Court Reviews (175)
Priory Court has a Review Score of 9.8 (9.805) out of 10, based on 37 reviews in the last 2 years.
Over all time Priory Court has 175 reviews.
My mum has been at Priory Court for nearly 5 months. Her health had declined at the family home and my dad was struggling to cope. We moved her to the dementia wing at Priory Court. The management and staff and the support team are great. Priory Court "cares" and I would recommend the care home without hesitation. There is a nice calm feeling at the home and I feel so lucky we found Priory Court.
Thank you for taking the time to review Priory Court. We are pleased to hear you would recommend us and that you were impressed by our dedicated team and facilities.
A really pleasant stay for Mum and a worry-free break for me. Thoroughly recommended for staff, food and general environment.
Thank you for taking the time to review Priory Court. We are happy to hear that your Mother enjoyed her stay with us and we were able to provide respite for you.
The atmosphere of Priory Court is caring and welcoming.
A comment; the font used for staff names on the badges is too small to be read by those who use reading glasses.
The family have been very impressed with a particular Registered Nurse - she is very competent and caring.
I have not got to know the other RNs in the same way.
We appreciate you taking the time to review Priory Court. We are pleased to hear you find the staff friendly and helpful and that the atmosphere is caring and welcoming. We have considered your comment regarding the name badges and will endeavour to improve the font size on the next batch.
Our first impressions are of a very friendly and efficiently well run home, the staff are very understanding of our relative's needs, we are looking forward to a very positive stay in such a warm and friendly atmosphere.
My mother has been a resident at Priory Court for well over 4 years and I have been very happy with the care she has received. The staff are invariably loving and caring for her, even when she is being a little difficult to please (which occurs rarely)! My sister and I visit regularly and have always been impressed by the warm atmosphere of care and good humour. We have always been able to talk about our occasional mild concerns (our mother always likes to wear a scarf around her neck). This is relayed to the carers who particularly look after her. We have felt blessed about our choice of home.
Food was always presented well on the plate and looked and tasted well. Cleanliness and tidiness was sometimes lacking, however, this did not default from the good staff.
I went about a year ago with my husband and was pleased.
This time I took him out after 4 days.
I went in twice and found him in a very unhygienic state.
I had to go to his room and wash and change him.
The carers that I met were helpful and pleasant but too busy.
They were very short staffed. 2 carers in the dementia ward of 15!
Food was good but the activities were non-existent.
I only found one of the admin staff had an attitude problem.
I have tried hard to get back one pair of good quality trousers and have phoned every day.
In the end, I shall have to give up.
They have probably gone awol like the toothbrush which was still unused in the packet after 4 days.
When I pointed it out it was then used and lost.
I ended up wondering where is the value for money in this establishment?
On behalf of the Home, I would like to apologise if any distress was caused during your husband's stay at Priory Court.
Following our telephone conversation, I appreciate that you have brought your concerns to the manager's...
I was extremely pleased with every aspect of Priory Court. It was good to know my father was there for the final 3 weeks and 2 days of his life. I have recommended the home to several people already. A big thank you to everyone there.
If respite care were needed at another time I would be very happy for my mother to stay there again.
Very pleased with the home. Would definitely recommend to others.
Overall care is excellent. Mum is well looked after on the nursing dementia unit. She seems happy although dementia is "challenging". She gets the occasional trip out which is good, eats well and is always clean and presentable in matching clothes. Overall good job by all staff on the unit.
There is a lack of feedback about the general state of the resident and an ignorance on my part as to the people/staff I should be talking about the health of the resident.
The care assistants are all delightful and I am very comfortable with regards to her overall care and so pleased that I was able to get her into Priory Court.
We are continually impressed by the high level of care at Priory Court is where both my parents reside. Staff are always friendly and helpful and patients are treated with respect and kindness whenever we visit.
So happy that we found Priory court as we were really pleased with everything. Can't fault it.
Quite content with all the services provided.
The staff are very caring and helpful. The food is good and varied. The residents are kept busy with all the various activities morning and afternoon.
The cost is very high but at least I know my husband is cared for day and night. His room is always clean and tidy.
My mum has settled very well in Priory Court. The care she receives is excellent. The staff are friendly and treat her with dignity and respect. The nurses are always on hand to update on mums health and seem to quickly react to any health issues.
All the staff are caring and cheerful, nice people.
The home is clean and well-appointed. The food is good with a variety of choices. There is a wide variety of activities each day and my mother particularly enjoys the trips out on the minibus each week.
The staff are all very friendly and welcoming. Sometimes mum is left waiting a while before someone comes to see her after she buzzes. The food seems plentiful and varied.
Bed Vacancies
Please contact us for latest vacancies.
News (49) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Priory Court.
Meet the Team (1)

I lead my professional Care Team in delivering the highest level of care and support for our residents.
My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.
I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.
I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Court to verify any information. View our terms and conditions. Priory Court has an Enhanced Service -more info.