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Priory Court

Old Schools Lane, Ewell Village, Epsom, Surrey KT17 1TJ
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Very much liked the food - in fact was excellent.J G(Respite Resident/Service User)
Priory Court, Epsom
Always clean, bright and tidy environment with lots of activities.Caroline A(Daughter of Resident/Service User)
Priory Court, Epsom
I couldn't wish for a better place for my lovely aunt to spend her remaining daysAnita R(Niece of Resident/Service User)
Priory Court, Epsom

Located in Epsom, Priory Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at this Surrey care home benefit from a range of high-quality amenities, including an on-site café, a private cinema, and a dedicated hair salon. Every bedroom is thoughtfully designed, complete with its own en-suite for added comfort and privacy. The home also...  

Care Provided by Priory Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,775From £1,996
Residential Dementia CareFrom £1,775From £1,996
Nursing CareFrom £2,025From £2,278
Nursing Dementia CareFrom £2,025From £2,278

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Priory Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Matthew Basham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (89)
  • Single Rooms with ensuite Wet Room (89)

Priory Court Reviews (175)

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9.8

Priory Court has a Review Score of 9.8 (9.805) out of 10, based on 37 reviews in the last 2 years. Over all time Priory Court has 175 reviews.

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Showing 175 reviews matching selected criteria
Review from Steve W (Son of Resident) published on 21 October 2020 Submitted via Website
Overall Experience

Fantastic care home. High quality care provided with modern clean facilities throughout. The staff are always friendly and welcoming with excellent knowledge. Would highly recommend to all friends and family.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

We really value your feedback and are delighted to read you hold the staff in high regard. We will share your review with them and thank you for saying you would recommend Priory Court as an excellent home for your family and friends.

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Review from Zoe H (Niece of Resident) published on 28 September 2020 Submitted via Postal Card
Overall Experience

My Aunt moved to Priory Court from a local care home as her needs had increased to nursing care. She had dementia. We cannot thank Priory Court enough for the amazing care she received in the last three weeks of her life. It has been hard not being able to visit my Aunt in the last few months (COVID), but to know she was treated with respect and dignity in her last few weeks is a comfort.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

We are sorry for your loss but thank you for the kind words. We will share them with the team who are doing an amazing job, especially during these unprecedented times.

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Review from G J (Son of Resident) published on 28 September 2020 Submitted via Postal Card
Overall Experience

Peaceful place with staff very attentive and helpful.

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Review from Lesley G (Daughter of Resident) published on 26 September 2020 Submitted via Postal Card
Overall Experience

Very happy with the care and consideration my mother receives. The staff are excellent. Very friendly and communicate well. Mother is very happy here. Sadly the virus has made things very difficult at present and my only complaint is that the change in visiting rules was not explained properly when they were changed. Other than that, have no complaints.

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Review from S H (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience

The care and support staff are excellent - friendly and caring. However, there should be more contact with managers and other staff (kitchen). My mother is perfectly capable of giving an opinion and should be given the opportunity to do so. Liaising with managers and kitchen staff should be encouraged. My mother has said that the food is poor, virtually no fresh fruit or vegetables. The boiler has broken down many times, depriving the residents of hot water - a basic requirement.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

Thank you for taking the time to review Priory Court. We are delighted to read you are happy with the care and support. All comments made will be shared with the team to ensure your Mother feels her opinion is listened too. All our homes receive fresh fruit and vegetables to ensure our residents...  

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Review from Jill C (Sister of Resident) published on 19 August 2020 Submitted via Postal Card
Overall Experience

We are so grateful to Priory Court for allowing my sister to move into their nursing care unit. Sadly, she passed away after a few weeks but was given loving care as well as nursing care and dignity in her last days, which was so important. I would have no hesitation in recommending this home to anyone searching for a lovely home for their loved ones. Thank you so much Priory Court.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

Our thoughts are with you and we thank you for taking the time to share these kind words which we will share with the Priory Court team.

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Review from Ken H (Husband of Resident) published on 19 August 2020 Submitted via Postal Card
Overall Experience

A good care home with some great carers and good food.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

We will share the kind feedback with the team who make it happen. Thank you.

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Review from Gill H (Daughter of Resident) published on 19 August 2020 Submitted via Postal Card
Overall Experience

Everything was good until lockdown. Now it is very strange and it is worrying about what will happen in the winter.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

We recognise that many families are concerned about their loved ones during these unprecedented times and would like to reassure you that we are following all the guidelines, in our effort to keep our residents and staff safe.

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Review from Lorraine L (Daughter of Resident) published on 13 August 2020 Submitted via Postal Card
Overall Experience

I went to visit my mother during the COVID 19 lockdown in the garden of the care home, the staff were very careful with Mum making sure she was happy to go into the garden to meet with me, she looked very well and happy and was also very talkative which was a wonderful surprise. I have kept in touch with home during the lockdown who in turn have been very informative and reassuring.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

We are delighted to see you were able to make a garden visit and your Mother looked well, was happy and talkative.

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Review from S W (Son of Resident) published on 12 August 2020 Submitted via Postal Card
Overall Experience

Everything seems very good, staff care, in particular, it appears first-rate and mum as far as we can tell given her condition seems happy. She certainly is clearly fond of her carers. Due to access restrictions cannot comment on several of the below boxes.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

Thank you for taking the time to share a review, we hope visiting restrictions will soon be lifted but for now, garden visits by appointment are available.

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Review from R C (Son of Resident) published on 11 August 2020 Submitted via Postal Card
Overall Experience

On this visit, we were made very welcome. It was Mum's birthday; we were brought coffee to have with a birthday cake we had brought with us. We were made very comfortable in the garden.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

We are delighted to read you were able to share your mother's birthday celebration and the staff helped to make you comfortable.

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Review from S O (Daughter of Resident) published on 6 August 2020 Submitted via Postal Card
Overall Experience

The staff are very caring, responding to our concerns quickly.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

Thank you for the acknowledgement of our caring staff, it will be shared with the team.

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Review from Susan S (Daughter of Resident) published on 5 August 2020 Submitted via Website
Overall Experience

My 95-year-old mother was unfortunately termed as 'end of life' after spending 2 weeks at the hospital. She was in a great deal of pain so was fitted with a syringe driver for her pain relief. The hospital could do no more for her, they transferred her to Priory Court to take over her care. After a few days, I was able to visit. I was able to be with my mum during her last days. The atmosphere at Priory Court was so relaxing and very calm, my mum looked really comfortable and peaceful, she had a lovely room, I was allowed to stay as long as I wanted, I was able to hold her hand and talk to her, even though I don't know if she knew I was there. She was there for exactly 1 week before she passed, on my birthday. I had only left her side half an hour before I received the call to say she had died. We went back to see her, staff had brushed her hair, and made her look comfortable, although it was a hard time, I am glad she spent her last hours in such a lovely place.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

Please accept our condolences. We recognise the importance of caring for both your Mother and her family, especially during her last days. As difficult a time as this was, we thank you for acknowledging the staff's dedication in providing a calm, caring, atmosphere, whereas a family, you were able to spend such an important time together. Thank you.

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Review from E P (Sister of Resident) published on 5 August 2020 Submitted via Postal Card
Overall Experience

The best thing about this care home is the continuity of staff and their dedication.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

Thank you for taking the time to provide feedback on Priory Court, we will share your review with our dedicated team.

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Review from D R (Daughter of Resident) published on 5 August 2020 Submitted via Postal Card
Overall Experience

All correct precautions have been taken under covid19 for all residents, staff and visitors. Residents looked after superbly well, and entertainment laid on is very appropriate. Staff are all lovely and ensure that my mother is comfortable. Thank you so much.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

Thank you for the review, it has been a challenging time during the last few months, but our team are committed to ensuring our residents are reassured, cared for and enabled to live a full life as much as possible. So thank you for sharing, they are doing superbly well. We will share this feedback with the team.

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Review from S K (Daughter-in-law of Resident) published on 5 August 2020 Submitted via Postal Card
Overall Experience

Staff always make us feel very welcome with a smile on their faces. Nothing is too much trouble when asked for something. They respect the residents and treat them with dignity. The environment is bright and clean. Staff keep me up to date with any changes to Dad's care.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

It is wonderful to read that you always feel welcome at Priory Court, and our staff always have a smile on their faces. We are proud of our team, and your review shows their commitment makes a difference.

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Review from A S (Daughter of Resident) published on 5 August 2020 Submitted via Postal Card
Overall Experience

My mum is very well looked after at Priory Court. She feels safe here and actually wants to rush back here if we are out sometimes. The communication is good, and I have a good relationship with the staff here.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

It is always a pleasure to read that our residents feel safe and want to rush back home. We couldn't ask for more. Thank you for the review, we will share this with the team at Priory Court.

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Review from K E (Son of Resident) published on 5 August 2020 Submitted via Postal Card
Overall Experience

Thank you so much for looking after Mum. Really happy with everything you do. Very grateful for everything you have done during the lockdown.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

We are pleased to read you are really happy with everything the staff do to care for your Mum, especially during the lockdown. We will share your feedback with the team.

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Review from F B (Friend of Resident) published on 5 August 2020 Submitted via Postal Card
Overall Experience
Always receive a warm welcome when I visit.

The staff are always friendly and helpful.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

Thank you for taking the time to provide a review on Priory Court. We will share this with the team and let them know their warm welcome makes a difference.

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Review from A C (Stepson of Resident) published on 11 June 2020 Submitted via Postal Card
Overall Experience

I found the staff very friendly, smiley and helpful. The home was clean, and the clients seemed very contended. The staff would always talk to you if you wanted to know anything; it was never too much trouble.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (49) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Priory Court.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

Meet the Team (1)

Matthew Bashan
Matthew BashanJob Title:Home ManagerJoined: 2026

I lead my professional Care Team in delivering the highest level of care and support for our residents.

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.

I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

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