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Priory Court

Old Schools Lane, Ewell Village, Epsom, Surrey KT17 1TJ
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Very much liked the food - in fact was excellent.J G(Respite Resident/Service User)
Priory Court, Epsom
Always clean, bright and tidy environment with lots of activities.Caroline A(Daughter of Resident/Service User)
Priory Court, Epsom
I couldn't wish for a better place for my lovely aunt to spend her remaining daysAnita R(Niece of Resident/Service User)
Priory Court, Epsom

Located in Epsom, Priory Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at this Surrey care home benefit from a range of high-quality amenities, including an on-site café, a private cinema, and a dedicated hair salon. Every bedroom is thoughtfully designed, complete with its own en-suite for added comfort and privacy. The home also...  

Care Provided by Priory Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,775From £1,996
Residential Dementia CareFrom £1,775From £1,996
Nursing CareFrom £2,025From £2,278
Nursing Dementia CareFrom £2,025From £2,278

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Priory Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Matthew Basham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (89)
  • Single Rooms with ensuite Wet Room (89)

Priory Court Reviews (175)

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9.8

Priory Court has a Review Score of 9.8 (9.805) out of 10, based on 37 reviews in the last 2 years. Over all time Priory Court has 175 reviews.

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Showing 175 reviews matching selected criteria
Review from Sue D (Daughter of Resident) published on 24 April 2020 Submitted via Website
Overall Experience

My dad has been a resident since October 2019, and I have found his care from the home - excellent. Everybody is very friendly and smiley to residents and visitors. I think that it is nice that special celebrations such as Christmas and Pancake Day have special events arranged. Also, I have found that the staff have been very good at assessing when my dad is unwell and needs medical attention. Good to know that he is being taken care of around the clock.

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Review from Bryan A (Son of Resident) published on 9 April 2020 Submitted via Website
Overall Experience
Resident welcomed from outset. An issue resolved kindly and effectively, in contrast to another local facility which allowed matters to deteriorate without proper care.

Staff, environment and dignity all top class.

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

Thank you for taking the time to share your review of Priory Court. It helps us and other prospective families searching for a care home.

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Review from Liz P (Relative of Resident) published on 2 April 2020 Submitted via Postal Card
Overall Experience
My relative was agitated, aggressive and rude when she came to Priory Court. She was frightened, lonely and probably needed better medication.

Priory Court have provided stability, the right medication, and friendship. My relative is now calm, accepting and even friendly. She smiles now! I've known her 20 years and have never known her as calm as this, thank you!

Reply from Aileen Nimmo, Sales & Marketing at Priory Court

We are pleased to know your relative has settled so well and thank you for taking the time to share your thoughts. We will ensure the team hear the feedback. Thank you.

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Review from J C (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card
Overall Experience

I have been very happy with the kindness and care that my mum has received. Mum enjoys the quiet times as well as the activities. It gives me peace of mind that she is looked after so well as she means so much to me.

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Review from P R (Son of Resident) published on 16 December 2019 Submitted via Postal Card
Overall Experience

My mother was very violent and abusive to staff and relatives alike. The staff were very supportive and put up with so much from her. She even trashed her room, broke furniture, wrote on walls and many other things. The staff got the mental health team involved and now she is on the correct medication, she has calmed down and is now happy to be at Priory Court. She also has a nurse companion with her all day which she really enjoys. So thank you so much to the manager and all the other staff for persevering with her and managing her at a time when we were at our wit's end, not knowing what was going to happen.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear that you found our staff supportive and helpful to you and your Mother and that she is happy in our home. Thank you for your kind feedback.

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Review from K W (Resident / Service User) published on 28 October 2019 Submitted via Postal Card
Overall Experience

We are very happy with the care provided and friendliness of all staff.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear you find our staff friendly and that you're happy with the level of care provided.

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Review from A R (Daughter-in-law of Resident) published on 23 October 2019 Submitted via Postal Card
Overall Experience

Right from the start when we viewed the home, the staff have been excellent. Answering all our questions and concerns, never rushing or saying they are too busy. The home itself is beautiful, rooms, dining areas, cinema, outside space - they can't do enough for us and are very supportive.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are glad to hear you find all our home's features beautiful- we take great pride in them. We are pleased to hear that you find our staff excellent and supportive.

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Review from Gillian T (Friend of Resident) published on 14 October 2019 Submitted via Postal Card
Overall Experience

I have been to visit two friends at Priory Court and found it to be a very happy place to be and very helpful staff.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are glad to hear you find our home a happy place and that our staff were helpful.

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Review from M D (Son of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience

The team at Priory Court do a fantastic job. Mum is being very well looked after and the care workers and nurses do their best under difficult circumstances. Looking after the elderly is not easy. I appreciate all the hard work the team do for mum in making her as comfortable as possible. The team are a credit to the home " well done".

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear that you feel our staff are doing a great job in providing care for your Mum and that she is well looked after.

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Review from M D (Son of Resident) published on 9 October 2019 Submitted via Postal Card
Overall Experience

When a parent is admitted to a nursing care home, it is a difficult time for all. My experience at Priory Court is nothing short of complete satisfaction in the level of care provided. The staff do an amazing job, and we couldn't be happier knowing that our mother is receiving the best possible care.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are very pleased to hear that you find our team are providing the best care to your mother and that you are happy with the standards of care provided.

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Review from A H (Daughter of Resident) published on 26 September 2019 Submitted via Postal Card
Overall Experience

My father was admitted to nursing dementia following a heart attack in May 2019. The staff have been professional and kind, always smiling and welcoming. My father died after a sudden decline. His body was lovingly laid out and it was obvious that the staff act with genuine respect. They have supported me at all stages. It has been a pleasure to have observed a great home in operation.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear that you find our team helpful and that you were supported during this difficult time.

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Review from Christine M (Daughter-in-law of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience
Very pleasant and relaxing. The residents seemed to have a lovely time, as did I.

The food was very nice and the entertainment was fun.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear you find the food and entertainment enriching.

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Review from R F (Granddaughter of Resident) published on 23 September 2019 Submitted via Postal Card
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Very nice and friendly staff. Residents seem to be enjoying themselves.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear you find our staff nice and friendly.

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Review from D F (Son of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience

Very nice place and happy for Mum to be here.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear that you are happy that your Mum is here.

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Review from D F (Daughter of Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience

My mum has settled in Priory Court very well. The nursing staff are fantastic and taking very good care of her. I am very comforted by the thought of her being in a secure and caring environment.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear that you find the environment secure and caring, and that you are happy with the dedicated team and care provided.

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Review from A M (Friend of Resident) published on 16 August 2019 Submitted via Postal Card
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I have been associated for half a century with nursing homes and I consider Priory Court to be one of the very best I have encountered, for both care and cleanliness. The staff are lovely and think the world of their residents, so very well done to you all.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear that you are happy with the care provided and our dedicated team.

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Review from Linda W (Niece of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience
My Aunt moved into Priory Court 2 weeks ago after spending 7 weeks in hospital.
She has settled in well and we are happy with her care.
Long may it continue.
The manager, a very charming man, is very informative and enthusiastic re the residents and the home.
The staff also seem friendly and helpful.

My Aunt is enjoying all the attention and feels secure.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear you find our team friendly and helpful and that you are happy with the care provided to your Aunt.

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Review from Grainne L (Daughter-in-law of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience

My father-in-law has been in Priory Court for 20 months and the staff and care home have been very good.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased to hear that you are happy with our team and services provided to your father-in-law.

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Review from Garry L (Son of Resident) published on 30 July 2019 Submitted via Postal Card
Overall Experience

My dad has been in Priory Court since December 2017 and we have been extremely pleased with the care and attention provided.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are happy to hear you are pleased with the care we deliver.

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Review from David J (Son of Resident) published on 10 July 2019 Submitted via Website
Overall Experience

A quality level of care for my mother that exceeds my expectations. An initial introductory meeting convinced me that Priory Court was the right choice. Every member of staff demonstrates appropriate values. Well done team! A purpose-built building, light and airy in design, situated in decent grounds close to public transport.

Reply from Tori Blackadder, Marketing Assistant at Priory Court

Thank you for taking the time to review Priory Court. We are pleased that you are happy with our dedicated team and that you were impressed by our facility.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (49) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Priory Court.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

Meet the Team (1)

Matthew Bashan
Matthew BashanJob Title:Home ManagerJoined: 2026

I lead my professional Care Team in delivering the highest level of care and support for our residents.

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.

I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

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