Bagshot Gardens Care Home - Avery Collection

14-16 London Road, Bagshot GU19 5HN
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9.9 99 Reviews
  • Bagshot Gardens Care Home - Avery Collection, Bagshot
Experience tranquillity and rejuvenation at Bagshot Gardens with their superior on-site facilities and comprehensive care services. Covering residential care, nursing care, dementia care, and welcoming respite care breaks, Bagshot Gardens Care Home also extends a warm welcome to couples or companions desiring to continue their care journey together.

Discover a variety of room types within Bagshot Gardens, each offering luxurious surroundings enhanced by residents' personal belongings. Choose from studio suites, 1-bed suites, 2-bed suites, large suites, and companion suites tailored to couples requiring care home support. Enjoy beautiful décor, en-suite bathrooms, kitchenettes, and built-in wardrobes.

Some large accommodations even feature spacious living and dining areas. Bagshot Gardens Care Home provides ample choices for your comfort, with many rooms offering balcony and patio access – a delight for sun enthusiasts and green-thumbed residents who bring the home to life with their plants. The home provides various amenities for its residents such as a cinema room, hair salon, café, library, and a minibus, among others.

At Bagshot Care Home, you'll encounter unparalleled companionship and an exceptionally high standard of care. If you're considering a Surrey-based care home and wish to sample life at the home, a respite care stay offers an excellent opportunity. Witness residents engaging in various activities in the social lounges, and savour dining standards that are second to none.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1900
  • Self-Funded Residential Dementia Care: £1500 – £1850
  • Self-Funded Nursing Care: £1500 – £2000
  • Self-Funded Nursing Dementia Care: £1600 – £1950
  • RESPITE Self-Funded Residential Care: £1500 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £2050
  • RESPITE Self-Funded Nursing Care: £1600 – £2100
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £2050

Assessment is required prior to admission

These prices are only a guideline, please contact Bagshot Gardens Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Samantha Bell (General Manager)

Local Authority / Social Services

Admission Criteria

  • Assessment required prior to admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Couples/Companion Rooms (15)
  • Single Rooms with Ensuite Wet Room (64)
  • Couples/Companion Rooms with Ensuite Wet Room (15)

Visiting

  • No restrictions

Parking

  • On site

Bagshot Gardens Care Home - Avery Collection Reviews (99)

Total of 99, showing 21-40
9.9

Bagshot Gardens Care Home - Avery Collection has a Review Score of 9.9 (9.912) out of 10, based on 25 reviews in the last 2 years. Over all time Bagshot Gardens Care Home - Avery Collection has 99 reviews.

Overall Experience

  • 82
  • 15
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Date Published

99
7
12
25
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Review from P M (Day Care) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was very pleased with the warm welcome when you get to the reception and how you will be assisted when you are inside, splendid. Good job guys, keep it up. l would refer those who are in need of their loved one's well-being.

Reply from Sue Ruff, Client Liaison Manager at Bagshot Gardens Care Home - Avery Collection

Thank you for taking the time to leave your review.
We are pleased to hear you experienced a warm welcome and enjoyed the time you spent here at Bagshot Gardens Care Home.
Our team are always happy to assist and will really appreciate your lovely feedback.

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Review from J O (Daughter of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you Bagshot Gardens Care Home for providing my mum a lovely care home. I know she is happy and content there.
She loves all the staff and residents there.
She likes the daily activities, meals, her walks in the courtyard garden and of course, the lovely carers.
Her room is beautiful and well-cleaned
and maintained.
There is a lovely, happy, relaxed and contented vibe about the place. Thank you Avery Healthcare.

Reply from Samantha Bell, Home Manager at Bagshot Gardens Care Home - Avery Collection

Thank you for taking the time to complete this review, your feedback is so important to us. The team at Bagshot will be so pleased to read this and receive this feedback. We feel so honoured to care for your loved one.

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Review from D H (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Bagshot Gardens. As soon as I discovered that we could have a care plan review, the staff made it happen within a couple of days. As a result, we’ve made some minor amends to the care my mother receives to make her even more comfortable than she already is. Nothing is ever
too much trouble for the team. Thank you.

Reply from Samantha Bell, Home Manager at Bagshot Gardens Care Home - Avery Collection

Thank you so much for the kind words and we really want to work alongside everyone to ensure we provide the best care. I will ensure that this lovely feedback is shared with everyone.

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Review from Keith C (Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having progressive multiple sclerosis, I have been in residential nursing care since 2018, in various homes in various locations. Bagshot Gardens is by far the best home that I have ever been in. As always, staff are key and the staff here are enthusiastic, keen to help and very proficient. It is the
first home I have been in where the staff have been provided with proper, modern manual handling equipment, or at least the first where they have been trained to use it properly, instead of putting themselves at risk. My room and the home in general are beautifully presented and equipped. The food is excellent, with proper vegetarian alternatives when required. I can't imagine a better nursing home than this one and I am so happy to be here.

Reply from Samantha Bell, Home Manager at Bagshot Gardens Care Home - Avery Collection

Thank you so much for the kind words and I will ensure that all the team receive this lovely feedback. We are so fortunate to have you join the Bagshot family.

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Review from E W (Daughter of Resident) published on 25 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are delighted with the care from Avery Healthcare. All the staff are super friendly. My mother is very happy here. There isn’t such a thing as the perfect care home but we are very pleased with this one and are very grateful to the staff who work very hard looking after the residents, treating them
with utmost dignity.

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Review from Debbie D (Daughter of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at many care homes for my mother we settled on Bagshot Gardens Care Home and we are so glad we did.
The staff are excellent and most helpful as well as polite and professional. The building and the grounds are well looked after with beautiful accessible gardens.
Lots of organised entertainment
including day trips or half-day trips in the home's minibus.
I would certainly recommend the home if asked.

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Review from Miriam M (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a fall, our mother took the difficult decision that she could no longer live independently in her own home at 90 years of age. We (my sister and I) investigated a number of local residential homes, and Signature at Bagshot was notably different from the start, and our mother moved into her beautiful
room in mid-July. From the beginning, the Signature staff were like an extended family from the handyman, the concierge, the care staff, the nursing team etc - all were warm and welcoming and clearly passionate about ensuring all resident's needs were catered for. Our mother was a great talker, and all the Signature team took time to chat with her and listen to her reminisce. Her health deteriorated further in December, and we were impressed with how her care continued to be managed and the support extended to us, especially when she sadly passed away just before Christmas. We were so grateful that for the last few months of her life, she was in such a wonderful environment.

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Review from Lyn T (Sister-in-law of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable environment - warm, welcoming, efficient and modern. Facilities are excellent. Nursing care and ancillary service are first-class. Always something going on as well. Visitors are made very welcome - staff are excellent and always very approachable - keep us well informed by phone and
email.

Reply from Dean Trodd, Reviews Team at Bagshot Gardens Care Home - Avery Collection

Here at Signature at Bagshot, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.

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Review from Michael T (Brother of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are weekly visitors, and all at the home offer consistent hospitality of a high degree. A lovely welcome. The level of medical care is, likewise, consistently good over the wide range of needs. Residents' encouragement to take part in events to the level they wish to partake. A good home.

Reply from Dean Trodd, Reviews Team at Bagshot Gardens Care Home - Avery Collection

Here at Signature at Bagshot, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.

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Review from Michael S (Husband of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit to Signature at Bagshot Care Home, I felt confident that my wife, who suffers from dementia, would be safe and well looked after. She has now been there a year and after taking a little while to settle in, is happy, relaxed and safe. All the staff are very professional and nothing
is too much trouble. The food is excellent and there are always plenty of activities taking place with my wife particularly enjoying the bus trips. I would certainly recommend Signature for your loved ones.

Reply from Dean Trodd, Reviews Team at Bagshot Gardens Care Home - Avery Collection

The team here at Signature at Bagshot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

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Review from Anna R (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Signature at Bagshot Care Home since December 2021 and she has intense nursing needs.
The staff and managers are all attentive and caring towards my mother and are always willing to listen to any issues or concerns that arise and deal with them swiftly and as best
they can. My mother was in two care homes prior to this one and I am definitely happiest with her being here.
I have the most contact with the nurses and carers who are always willing to talk with me about any concerns I have and support my mother with anything she requires, also I have regular contact with the general manager who makes herself readily available and is very caring and efficient.
It is very hard to have a parent in a care home but I feel that my mother is supported well here at Signature.
Bruno the care home cat is a wonderful addition who spreads his love everywhere.

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Review from Michael C (Husband of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent establishment. The quality of personal care and medical care goes well beyond what might reasonably be expected. From day-to-day carers to senior management the stand-out features are compassion, an unwavering commitment to help and accessibility at all times for relatives and friends.
For fourteen months they cared for my wife through a very difficult illness. I am resolved that, should the need arise I too will be cared for by Signature Bagshot Care Home.

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Review from R P (Son of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident at Signature Bagshot in November 2022 after a spell in hospital resulted in her requiring 24/7 nursing care. One visit was sufficient for me to realise that I had found the right place for her progressing needs. Nothing was too difficult for the team. They answered all my questions
before residency, and they continue to do so, with confidence gleaned from years of collective experience. Mum has settled in and made new friends and enjoys the many activities on offer. The nursing team have been so attentive to Mum's medical needs, and similarly, the care assistants appear to treat Mum as if she is the only resident there! All the staff, from management to maintenance, are well-drilled in putting the residents and their 'demanding' families first. I find myself with more quality time to spend with Mum as I am not worrying about prescriptions and GP appointments and whether she is having enough to eat and drink. Signature is definitely the right place for Mum.

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Review from Sarah W (Daughter of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I walked in the door of Signature at Bagshot, I felt welcomed and confident that this was a safe, happy, caring and well-run home. My mum has been looked after to the highest standards, having been discharged from the hospital into palliative 24/7 care. Everyone who I have met, who works
there, has been professional and treated all residents with dignity, patience and care. Mum's needs have been continually assessed and catered for to ensure she is comfortable and happy. Everyone knew Mum by name almost immediately. I would not hesitate to recommend this home and thank them for their continued support.

Reply from Signature at Bagshot, Customer Team at Bagshot Gardens Care Home - Avery Collection

Thank you for taking the time to share your mum's experience at Bagshot. Our care teams are central to everything we do in our home, and your recognition of their passionate and skilled work is fantastic to hear. Thank you for your kind words; these will be shared with the rest of the team.

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Review from Lynn W (Daughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Signature Bagshot for just over two years, and the care and love he got from every member of staff was amazing. Also, the support I got from everyone during the time of his death was incredible.
I literally cannot express the enormity of the love the staff have for all the residents;
it's not a job to these people, it's their extended family. They make the place feel like a huge hug from the moment you and your loved one join their community.

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Review from Nigel F (Son of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived over six years in this home and after a couple of years of adaptability/acceptance, came to realise it was the best place for her to be. The home is modern and purpose-built and staffed with caring people, some of whom had been there longer than my mother. She enjoyed the food and the
flexibility of choice in the menu and in location. The management was helpful and competent in overcoming what must continue to be big staffing pressure post-Covid, which was handled with great skill. I can fully recommend Signature at Bagshot, despite it being relatively expensive.

Reply from Signature at Bagshot, Customer Team at Bagshot Gardens Care Home - Avery Collection

The team here at Signature at Bagshot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.
We are so glad to hear about your positive experience, and we're glad to hear your mother is happy too.

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Review from P G (Niece of Resident) published on 14 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 84-year-old aunt came to live with us almost 3-years ago now and has stayed at Signature Bagshot many times for respite care. She has never stayed in care before, and so this is something we were both apprehensive of, not knowing how she would adapt and cope. But the surroundings are beautiful, and
the staff are lovely and attentive. They really made her feel welcome. The home itself is very comfortable and homely, and my aunt has befriended many of the residents who live there. She now looks forward to regular respite care, which allows us both a break and time to relax. They have so many activities each day that it really gives her something to look forward to. I never have to worry when she attends, as I know she's well looked after and enjoying the food and company of the residents her age. I would definitely recommend Signature to anyone looking for care for an elderly relative.

Reply from Signature at Bagshot, Customer Team at Bagshot Gardens Care Home - Avery Collection

We are so glad to hear about your Mums positive experience of Bagshot and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

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Review from Lesley S (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum came to stay for respite after my dad sadly passed in April. She has dementia so couldn't live on her own, but I felt so guilty for putting her in 'care', so I agreed to a month or two of respite to see how she did. Honestly, everyone at Signature at Bagshot has been amazing. I can't name
everyone, but every single person has been brilliant. My mum looks ten years younger, which isn't bad as she's 96! She gets involved in things and has settled in really well (she still says she's going 'home' but then says she'd be happy staying, so I tell her she can, and she's delighted!). She has now moved to a permanent resident in 'reminiscence', and I love seeing her pop up on the Facebook pages playing bingo, gardening, singing and all sorts. As you can imagine, it's not cheap, but it is so worth it. I'm looking forward to the Jubilee Garden Party on the 1st of June!

Reply from Signature at Bagshot, Customer Team at Bagshot Gardens Care Home - Avery Collection

Thank you for taking the time to review Signature at Bagshot. Your feedback is important to us, as is the care and well-being of all of our residents. We are delighted to have your mother stay with us and to know that she's enjoying herself.

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Review from K W (Daughter of Resident) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was Mum's first experience of respite care since moving in to live with me and my family, so obviously, I was a little nervous, however, what a fabulous experience she had.
All staff were friendly and extremely pleasant. I knew I had made the right choice after my initial visit. Two members of
staff were warm and welcoming, along with the reception staff and carers.
I was kept informed about Mum's stay via email, which was extremely helpful.
They are a great team and encouraged Mum to go on outings and enjoy the many activities that they offer.
Such a beautiful environment on offer on all floors of the accommodation within the community.
Cannot thank everybody enough and would definitely recommend it to anyone thinking about respite care for their loved one.

Reply from Reputation Team at Bagshot Gardens Care Home - Avery Collection

Here at Signature at Bagshot, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.

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Review from Gerry N (Nephew of Resident) published on 8 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into Signature at Bagshot when managing by herself at home became difficult. The staff are all very professional and friendly. They made every effort to welcome my aunt into the community and made her stay very comfortable. Eventually, my aunt required nursing care and again the staff
were very attentive and also kept us informed of her progress. The facilities at Bagshot are excellent, as are the organised activities.

Reply from Reputation Team, Reputation Team at Bagshot Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Signature at Bagshot. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference in our residents' and their families lives.

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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Bagshot Gardens Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for Bagshot Gardens Care Home - Avery Collection is calculated as follows: ( (272 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 296 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bagshot Gardens Care Home - Avery Collection is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (6)

Tiina

Tiina Tastula

Job Title: Dining Services Co-ordinator

Joined: 2011

My name is Tiina. Yes, spelt with two I's, I am Finnish. I moved to England in May 2002 to continue my management placement in catering. I loved it so much I decided to stay. I joined in 2011, the same as Tracey, since the day it opened. I look after all resident's dietary needs, their nutrition their hydration, their intolerances, their allergies, and most importantly their likes and dislikes. Not everyone is a fan of everything and it's important to me that everyone gets something they like. I especially enjoy making special cakes for birthdays and anniversaries. Did you know I have made over 10 100th birthday cakes! Food is such an important part of good living and I am so passionate about making sure the residents enjoy their meals. Feel free to ask me anything when you visit. I am always happy to help.

Tracey

Tracey Kirkland

Job Title: Head of Housekeeping

Joined: 2011

I am the head of housekeeping and have worked here since the day it opened back in 2011. Me and my team make sure your laundry is named, washed, ironed and returned to you without anything going missing. I have a pretty good track record here! We keep the community sparking clean and take a lot of pride in our work. The residents enjoy seeing us each day when we pop into their rooms to make sure everything is as it should be. It's an absolute pleasure to work here.

Alvin

Alvin Suker

Job Title: Maintenance Operative

Joined: 2011

I started in Care over 13 years ago coming from a finance background, so it was quite different, but something I felt I’d like to do after helping care for family. I started as a Carer on Reminiscence which I really enjoyed and later went on to driving their minibus and taking them out on little adventures. Last year, after driving for many years and in different communities, I decided to settle down and just stay at Bagshot, helping with Maintenance a couple of days a week. In November I handed over the reins as Minibus Driver to my colleague, Cherrie, (I knew the residents would be in safe hands) and became a full-time Maintenance Operative. You will now find me walking down the corridors with paint on my shoes and sawdust on my trousers. I enjoy my new role very much, ensuring the residents’ have nice rooms to live in and everything is working as it should be. I’m very much looking forward to the Summer where hopefully we can get the residents involved in some DIY, if they want to of course.


Outside of work, I love walking driving, and exploring new places.

Api

Api Ahilan

Job Title: Business Office Co-ordinator

Joined: 2020

I was delighted to join at the beginning of March 2020 as Business Office Coordinator for Payroll, HR administration, Recruitment, Accounts receivable and payable, residents invoices control, information monitoring and systems etc. I have completed my postgraduate Diploma in CIM and have been working in the healthcare sector for nearly six years now. I am passionate about caring for people and what we do to improve people's lives. I'm so excited to be part of this family and looking forward to working closely with my colleagues and residents.

Jay Jay

Jay Jay Chavez

Job Title: Dementia Care Manager

Joined: 2021

It is such a great honour to be working at Bagshot Gardens.


Having joined the team in 2021, I must say it has been one of the best decisions! My career in care started as a care assistant, then worked my way through to become a deputy manager in one of the residential homes in Hampshire before joining. I like to believe that my commitment and passion for delivering quality care to the residents is one of the many highlights here at Bagshot.

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Sue Ruff

Job Title: Client Liaison Manager

Joined: 2019

I have worked for Avery for the past 6 years.
My role as the Client Liaison Manager at Bagshot Gardens is the most fulfilling and rewarding position I have held.


I mostly enjoy the wide variety of people that I meet, the support I can offer and the relationships that I build with them.


Bagshot Gardens is a beautiful purpose-built home with a welcoming atmosphere, a caring team and superb facilities. I look forward to welcoming you very soon.

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