Bagshot Gardens Care Home - Avery Collection

14-16 London Road, Bagshot GU19 5HN
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9.9 99 Reviews
  • Bagshot Gardens Care Home - Avery Collection, Bagshot
Experience tranquillity and rejuvenation at Bagshot Gardens with their superior on-site facilities and comprehensive care services. Covering residential care, nursing care, dementia care, and welcoming respite care breaks, Bagshot Gardens Care Home also extends a warm welcome to couples or companions desiring to continue their care journey together.

Discover a variety of room types within Bagshot Gardens, each offering luxurious surroundings enhanced by residents' personal belongings. Choose from studio suites, 1-bed suites, 2-bed suites, large suites, and companion suites tailored to couples requiring care home support. Enjoy beautiful décor, en-suite bathrooms, kitchenettes, and built-in wardrobes.

Some large accommodations even feature spacious living and dining areas. Bagshot Gardens Care Home provides ample choices for your comfort, with many rooms offering balcony and patio access – a delight for sun enthusiasts and green-thumbed residents who bring the home to life with their plants. The home provides various amenities for its residents such as a cinema room, hair salon, café, library, and a minibus, among others.

At Bagshot Care Home, you'll encounter unparalleled companionship and an exceptionally high standard of care. If you're considering a Surrey-based care home and wish to sample life at the home, a respite care stay offers an excellent opportunity. Witness residents engaging in various activities in the social lounges, and savour dining standards that are second to none.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1900
  • Self-Funded Residential Dementia Care: £1500 – £1850
  • Self-Funded Nursing Care: £1500 – £2000
  • Self-Funded Nursing Dementia Care: £1600 – £1950
  • RESPITE Self-Funded Residential Care: £1500 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £2050
  • RESPITE Self-Funded Nursing Care: £1600 – £2100
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £2050

Assessment is required prior to admission

These prices are only a guideline, please contact Bagshot Gardens Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Samantha Bell (General Manager)

Local Authority / Social Services

Admission Criteria

  • Assessment required prior to admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Couples/Companion Rooms (15)
  • Single Rooms with Ensuite Wet Room (64)
  • Couples/Companion Rooms with Ensuite Wet Room (15)

Visiting

  • No restrictions

Parking

  • On site

Bagshot Gardens Care Home - Avery Collection Reviews (99)

Total of 99, showing 41-60
9.9

Bagshot Gardens Care Home - Avery Collection has a Review Score of 9.9 (9.912) out of 10, based on 25 reviews in the last 2 years. Over all time Bagshot Gardens Care Home - Avery Collection has 99 reviews.

Overall Experience

  • 82
  • 15
  • 1
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Date Published

99
7
12
25
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Review from Pauline R (Daughter of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has lived at Signature of Bagshot for five years and is very settled and comfortable there. The staff do a terrific job caring and supporting him, allowing him to remain as independent as possible and also treating him with dignity. Management and staff respond quickly to any questions and take
great pride in all that they do. We are so pleased we chose Signature of Bagshot and would certainly recommend it.

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Review from Allison W (Daughter of Resident) published on 27 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff, carers, management and all other members of staff are always so helpful and caring. Excellent home with great facilities.

Reply from Anna Chioariu, General Manager at Bagshot Gardens Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bagshot, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from David E (Son-in-law of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has now been a resident at the Sunrise Care home in Bagshot, Surrey for the past 8 months; our best decision. Sadly, his life during this period has been tumultuous – firstly, his wife sadly passed away and secondly, his own health has deteriorated.


With his health deteriorating,

it is with a huge thanks to the entire team at Sunrise that he wishes to continue with life. My father-in-law suffers from deep depression and often wishes to be with his wife, but the nursing team understand his challenging behaviour and respond perfectly to his needs.

The management team are outstanding, particularly the general manager and deputy manager, both of whom I have regular contact and communication. I have always believed that excellent communication and prompt response is the key to success; something that I believe at which Sunrise management excels.


A huge thank you to the entire management and staff at Sunrise Bagshot; we would highly recommend them.

Reply from Anna Chioariu, General Manager at Bagshot Gardens Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bagshot, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from Karen T (Respite Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a stay in Sunrise recently for some respite care and want to say what a wonderful experience it was. Without exception, the staff were dedicated, friendly and extremely thoughtful and kind, in fact, nothing was too much trouble for them. At the end of my stay, I felt a hundred times better and
was able to return to my normal life. I would not hesitate to return for further respite care if my circumstances were to recur. Thank you, Sunrise.

Reply from Anna Chioariu, General Manager at Bagshot Gardens Care Home - Avery Collection

Thank you for taking the time to review Sunrise of Bagshot. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your requirements change.

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Review from Bruce F (Son of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where to start?
My mum was in Sunrise for years. Initially, she was unlikely to live for more than a couple of months. Their care, attention, and love brought her around and made her life worthwhile.
The staff cared. It was obvious for all to see. It wasn't a job for them, more a vocation.
Special
praise for the ladies who managed to find the time to attend the funeral. However, I could name each and every one of the staff who helped care for my mum. I won't because I'd miss one out and regret it!
The home isn't inexpensive but does represent full value for money.

Reply from Anna Chioariu, General Manager at Bagshot Gardens Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Bagshot – particularly at such a difficult time. The team here are so grateful that your mum had such a positive experience of the home, and this extended to family members and friends.

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Review from Rebecca W (Daughter of Resident) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

We cannot recommend Sunrise. Our parents lived there for two and a half years. We had to employ an outside care agency as an additional expense to enable our Mum to remain active and when Sunrise insisted upon "one to one" care within the home on several occasions we were charged at an eye-watering
rate! We had many concerns over the care of both parents and had several meetings with the Management there and were not satisfied with the outcome. It is not appropriate to list all the issues we had, suffice to say that having moved our Mum to a new home, the difference in attitude and understanding there has been remarkable.

Reply from Anna Chioariu, General Manager at Bagshot Gardens Care Home - Avery Collection

Thank you for taking the time to talk to us about your experience at Sunrise of Bagshot. We are very sorry that you felt unsupported by the management during your parents’ stay here. As discussed, it is unfortunate that we couldn’t support your mother’s needs at Sunrise of Bagshot. In response to your review about poor care provided to your parents, management have considered your concerns and are proceeding to be extremely vigilant in the delivery of care our team provides.

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Review from Avril S (Power of Attorney of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The person whom I had Power Of Attorney for the funeral was today. One of the staff read the Eulogy on my behalf as I live in Spain and obviously could not attend. Throughout my friends stay at Sunrise, she was treated with the utmost respect, although unfortunately, sometimes a somewhat difficult resident
as she had Dementia. During this past year of lockdown, the staff have been consistently vigilant on keeping within the strict guidelines that have been imposed on them and managed to keep the residents extremely safe whilst still entertaining them as best they could. I would always get an email updating me of any event that I should know about with regards to her well-being.
All in all, I would have no hesitation in recommending Sunrise to anybody. The staff go well beyond their job description at all times.

Reply from Anna Chioariu, General Manager at Bagshot Gardens Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Bagshot – particularly at such a difficult time. The team here are so grateful that your friend had such a positive experience of the home, and this extended to family members and friends.

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Review from Amanda T (Daughter of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, who has Alzheimer’s, had to go to the hospital for surgery, we have been increasingly concerned about his deteriorating condition. Due to Covid, he hadn’t really been seen by any experts or assessors. The discharge team, thankfully, said he could not return home and were going to find him
a place “anywhere in the county” for up to 6-weeks so he could be assessed. He was so disoriented we didn’t want him to go somewhere and then be moved again. Luckily, my brother who lives near had looked at Sunrise prior to Covid, and we decided it made sense for Dad to go there. The staff at Sunrise could not have been more helpful. They have been professional yet friendly, informative, answered my many questions and reassured me as it’s been a sudden and very difficult thing to orchestrate, especially due to the current restrictions. Nothing has been too much trouble. It’s been tremendous to know he is safe and cared for properly. Thank you, Sunrise - first class

Reply from Anna Chioariu, General Manager at Bagshot Gardens Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bagshot, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from Geoff B (Husband of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is now in her 4th year in reminiscence at Sunrise Bagshot. The last 12-months have been particularly difficult for her as her Alzheimer's illness progresses. Covid restrictions have made life especially difficult for her. But the Sunrise team have risen to the challenge, and through hard work
and good management have remained ahead of the Covid curve. They communicate well and have worked really hard to allow safe visiting whenever possible. Despite all the sadness, it is immensely reassuring to know that my wife is in such good and caring hands. Thank you, to the manager and your Sunrise team.

Reply from Anna Chioariu, General Manager at Bagshot Gardens Care Home - Avery Collection

Here at Sunrise of Bagshot, we believe communication with family members and friends is very important. This enables us to provide understanding and confidence to relatives of our high-quality care whilst also giving us the opportunity to improve our service. Thank you for taking the time to share your kind words.

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Review from Irene R (Wife of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent 1 1/2 years in Sunrise but sadly passed away recently. Up to his last moment, he was given the most compassionate care. He was treated with great dignity, and the staff was always ready to share a joke and good conversation with him.
As a very frequent visitor, I found the carers
and management very polite and helpful. I have no hesitation to recommend Sunrise of Bagshot to everyone. There are a great family atmosphere and accommodation, food and activities are excellent.

Reply from Anna Chioariu, General Manager at Bagshot Gardens Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Bagshot – particularly at such a difficult time. The team here are so grateful that your husband had such a positive experience of the home, and this extended to family members and friends.

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Review from Nicola P (Daughter of Resident) published on 18 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

100% satisfaction with all the carers who are friendly and helpful. The nurse is fantastic. The director of community relations is fabulous - she is a great asset to Sunrise.
The deputy manager is both fantastic and fabulous! Another great asset to Sunrise.

Reply from Anna Chioaru, General Manager at Bagshot Gardens Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bagshot and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from Margaret (Friend of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been helped to settle in with brilliant help from all the staff and she is now very happy with life in Sunrise. It has brought her back to the person she used to be. She was unsure when she went in whether she would stay, but soon changed her mind and now considers it to be her home.

Reply from Anna Chioaru, General Manager at Bagshot Gardens Care Home - Avery Collection

Sunrise of Bagshot appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your friend has settled in well.

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Review from Michael H (Nephew of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise has been an absolute Godsend for my Aunt. I am her PoA and was watching her sink into a deep depression when living in her own bungalow, with family not close enough to give her the attention she needed. Having known Sunrise from someone we know having been a resident on the dementia floor,
we knew it was what she should be spending her small fortune on. She was reluctant at first but after meeting 2 of your staff she went in for the two-week respite. Once in, she began to climb out of this deep depression faster than anyone could imagine possible. Within the week she wanted to stay and now she has her own furniture and valuables with her she is a new woman! We commend Sunrise for anyone who can afford it. She is joining in activities, getting to know everyone and loves the staff. Sadly we will not be able to afford it but otherwise, I would definitely look for my wife and I to join. Our thanks for making our lives so much easier and for giving her the will to live.

Reply from Anna Chioaru, General Manager at Bagshot Gardens Care Home - Avery Collection

Sunrise of Bagshot appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your aunt has settled in well.

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Review from Carol B (Daughter-in-law of Resident) published on 24 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been staying at Sunrise since February 2020 and I have nothing but praise for the work the team do here. Their management of the pandemic has been professional and well communicated. I can’t fault them at all.

Reply from Anna Chioaru, General Manager at Bagshot Gardens Care Home - Avery Collection

Here at Sunrise of Bagshot we have worked hard to ensure all of our residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.

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Review from Tracy M (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Sunrise for four years, initially in assisted living then for the last two years in reminiscence. She has always been happy at Sunrise. Now she has dementia it is more important than ever that I can be confident that she is well looked after as she can no longer tell me. I am grateful
to the staff who are caring and patient and never give me cause to worry about the care she receives.

Reply from Raina Jordan, General Manager at Bagshot Gardens Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bagshot and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from Fiona (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very comfortable at Sunrise Bagshot, she is very well cared for, has a lovely room and is in beautiful surroundings. She visited a few times before she became part of the community with a friend and they were both very impressed. Before lockdown she really enjoyed the minibus outings, visits
from entertainers and pet therapy. She enjoyed singing along and doing a bit of gardening. The carers in Reminiscence and some of the other staff that visit to talk to residents are exceptional: calm, patient and very kind. The lockdown, although residents kept very safe, has certainly taken its toll, and I'm sure they will really appreciate the return of visits, entertainment and activities. As a minor niggle, I would appreciate more information about how my mum is doing (especially when you aren't able to visit). Although whenever I have emailed, I get a very quick response. We did appreciate the general weekly newsletters during this time though.

Reply from Raina Jordan, General Manager at Bagshot Gardens Care Home - Avery Collection

Our activities team here at Sunrise of Bagshot have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.

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Review from J C (Granddaughter of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Granddad has been in Bagshot for almost a year and it's been hard not to be able to see him as often as I used to.
The staff have been amazing at keeping in contact. I've managed to speak on him on the tablet, we get weekly newsletters which let us know all of the up to date information and what
has been happening within the home and we tried to give him a mobile but it was easier to talk on the phone and the tablet. It's great to see they are still doing activities even if we can't go in and share it with him.
I can't wait to take my children in again soon to see him. Thank you for keeping my Granddad safe.

Reply from Anna Chioaru, General Manager at Bagshot Gardens Care Home - Avery Collection

Our activities team here at Sunrise of Bagshot have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.

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Review from Milica G (Daughter of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise of Bagshot are doing a tremendous job - both before COVID, and now during these especially difficult times. They know and care for their residents on a 1-2-1 basis, and by using only Sunrise team members, residents get continuity of care and familiarity with those around them. The staff are
always friendly and welcoming to visitors and residents alike, and I have full confidence in the safety and well being of my Mum. Thank you to all the team there, we really appreciate what you are doing.

Reply from Anna Chioaru, General Manager at Bagshot Gardens Care Home - Avery Collection

The team here at Sunrise of Bagshot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

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Review from Catherine D (Daughter of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has taken a while to get accustomed to living in Sunrise, but we have found that all the staff, in particular the care management team, have taken the trouble to get to know my mother and to find out to what she is likely to make a positive response. She has had a spell of not good health
and every care has been taken to make her comfortable and to keep the family up to date. The home is well run, kept very clean and tidy, and it is so nice to be welcomed on each visit.

Reply from Anna Chioaru, General Manager at Bagshot Gardens Care Home - Avery Collection

Sunrise of Bagshot appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased to hear your mother has settled in well.

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Review from Geoff B (Husband of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with Alzheimer’s In 2009 and we selected Sunrise of Bagshot for her ongoing care in December 2017. It has been a good decision and her care since that date has been exceptional. More recently Sunrise’s management of COVID-19, at both local and national level, has been exemplary.
In stark contrast to what we have heard on the news every day about the crisis in care homes, Sunrise through good management and forward planning has always been in control. I understand for instance that they have had no PPE issues. But they have also had to work hard to achieve this success and I am sure there have been many challenging moments. My family and I are forever grateful. Thank you Sunrise.

Reply from Anna Chioaru, General Manager at Bagshot Gardens Care Home - Avery Collection

Here at Sunrise of Bagshot, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.

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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Bagshot Gardens Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for Bagshot Gardens Care Home - Avery Collection is calculated as follows: ( (272 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 296 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bagshot Gardens Care Home - Avery Collection is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (6)

Tiina

Tiina Tastula

Job Title: Dining Services Co-ordinator

Joined: 2011

My name is Tiina. Yes, spelt with two I's, I am Finnish. I moved to England in May 2002 to continue my management placement in catering. I loved it so much I decided to stay. I joined in 2011, the same as Tracey, since the day it opened. I look after all resident's dietary needs, their nutrition their hydration, their intolerances, their allergies, and most importantly their likes and dislikes. Not everyone is a fan of everything and it's important to me that everyone gets something they like. I especially enjoy making special cakes for birthdays and anniversaries. Did you know I have made over 10 100th birthday cakes! Food is such an important part of good living and I am so passionate about making sure the residents enjoy their meals. Feel free to ask me anything when you visit. I am always happy to help.

Tracey

Tracey Kirkland

Job Title: Head of Housekeeping

Joined: 2011

I am the head of housekeeping and have worked here since the day it opened back in 2011. Me and my team make sure your laundry is named, washed, ironed and returned to you without anything going missing. I have a pretty good track record here! We keep the community sparking clean and take a lot of pride in our work. The residents enjoy seeing us each day when we pop into their rooms to make sure everything is as it should be. It's an absolute pleasure to work here.

Alvin

Alvin Suker

Job Title: Maintenance Operative

Joined: 2011

I started in Care over 13 years ago coming from a finance background, so it was quite different, but something I felt I’d like to do after helping care for family. I started as a Carer on Reminiscence which I really enjoyed and later went on to driving their minibus and taking them out on little adventures. Last year, after driving for many years and in different communities, I decided to settle down and just stay at Bagshot, helping with Maintenance a couple of days a week. In November I handed over the reins as Minibus Driver to my colleague, Cherrie, (I knew the residents would be in safe hands) and became a full-time Maintenance Operative. You will now find me walking down the corridors with paint on my shoes and sawdust on my trousers. I enjoy my new role very much, ensuring the residents’ have nice rooms to live in and everything is working as it should be. I’m very much looking forward to the Summer where hopefully we can get the residents involved in some DIY, if they want to of course.


Outside of work, I love walking driving, and exploring new places.

Api

Api Ahilan

Job Title: Business Office Co-ordinator

Joined: 2020

I was delighted to join at the beginning of March 2020 as Business Office Coordinator for Payroll, HR administration, Recruitment, Accounts receivable and payable, residents invoices control, information monitoring and systems etc. I have completed my postgraduate Diploma in CIM and have been working in the healthcare sector for nearly six years now. I am passionate about caring for people and what we do to improve people's lives. I'm so excited to be part of this family and looking forward to working closely with my colleagues and residents.

Jay Jay

Jay Jay Chavez

Job Title: Dementia Care Manager

Joined: 2021

It is such a great honour to be working at Bagshot Gardens.


Having joined the team in 2021, I must say it has been one of the best decisions! My career in care started as a care assistant, then worked my way through to become a deputy manager in one of the residential homes in Hampshire before joining. I like to believe that my commitment and passion for delivering quality care to the residents is one of the many highlights here at Bagshot.

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Sue Ruff

Job Title: Client Liaison Manager

Joined: 2019

I have worked for Avery for the past 6 years.
My role as the Client Liaison Manager at Bagshot Gardens is the most fulfilling and rewarding position I have held.


I mostly enjoy the wide variety of people that I meet, the support I can offer and the relationships that I build with them.


Bagshot Gardens is a beautiful purpose-built home with a welcoming atmosphere, a caring team and superb facilities. I look forward to welcoming you very soon.

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