Some of the carers couldn't do enough for us all and were born to careS N(Daughter of Resident/Service User)
they make a fuss of him and make him feel comfortable and welcomeL L(Wife of Resident/Service User)
I would have no hesitation in recommending this home to all.Sandra S(Daughter of Resident/Service User)
Some of the carers couldn't do enough for us all and were born to careS N(Daughter of Resident/Service User)
they make a fuss of him and make him feel comfortable and welcomeL L(Wife of Resident/Service User)
I would have no hesitation in recommending this home to all.Sandra S(Daughter of Resident/Service User)
Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs.
This converted grand private home retains much of its historic charm and cottage feel while being suited to modern care and a comfortable lifestyle. It has a large garden with a water feature, raised flower beds and a seating area for all to enjoy. Most of the bedrooms are ensuite.
Sutton Lodge is...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Sutton Lodge Care Home for full pricing details and T&Cs.
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Sutton Lodge Care Home has a Review Score of 9.7 (9.701) out of 10, based on 34 reviews in the last 2 years.
Over all time Sutton Lodge Care Home has 100 reviews.
So pleased to see how well looked after and happy all the residents are and how nicely they are treated by all the staff. Even us visitors are treated like family and I have loved coming here to visit a very good friend.
Thank you for your kind words. We are very happy to hear you can feel at ease with your Friend in our care. We hope to continue providing your Friend with the best possible care.
I cannot praise Sutton Lodge highly enough. At such a difficult time they ensured my husband settled in and received the very best care until his death. When I visited the home I knew that it was the right place to entrust my husbands care to. He settled in immediately and due to their professionalism he was happy from day one. Every member of staff ensures Sutton Lodge becomes an extended family to it's residents. I shall be forever grateful to them for their care and friendship.
Thank you for your kind words. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. We are happy to hear you felt like a part of our Sutton Lodge family during these times and that you felt at ease with your Husband in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
I am a retired RGN, and have been volunteering weekly for the past 2 1/2 years, Sutton Lodge is a happy and homely place. Very welcoming and pleasant all residents are treated as members of a "big family". The care is superb with all treated with dignity and respect. Visitors are always welcomed and enjoy the many activities that take place daily.
Thank you for your kind review. We are so pleased to hear that you are impressed the high standards of care provided, the homely environment and the variety of activities provided at Sutton Lodge Care Home. We are looking forward to see you again.
Everyone is nice and friednly and look after you very well.
Thank you for your kind words. We are pleased to hear that you are being looked after well and it is always wonderful to hear words like "Nice" and "Friendly" being used to describe our staff. Hopefully you will go away from this feeling like you received the best possible care.
The staff are very friendly and always willing to help. The room are nice with an ensuite toilet. They seem to really care about the residents which is really nice.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything else we can do to make your loved one's stay as comfortable as possible.
A nice friendly place.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you find Sutton Lodge Care Home a nice friendly place. We hope to continue providing your loved one with the best possible care.
Whenever I visit my sister I always get a good morning and have a little chat with the receptionist. The carers always have a chat if they have time and the housekeepers are nice too and the security staff.
Thank you for your lovely review. We are so pleased to hear that you feel welcomed whilst visiting Sutton Lodge Care Home. We are very happy to hear you can feel at ease with your Sister in our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
My mum was in hospital for 6 weeks and then to Sutton Lodge Care Home. Although I didn't want this to happen, I now know it was best for mum. Sutton Lodge is absolutely wonderful, the staff are amazing with mum, as with everyone else and have a lot of time for her. Mum is very happy here and we, as a family can visit whenever we want. Mum was on her own a lot at home, as we were all at work, but there every evening, now she has 24 hour care and is so much happier.
Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is lovely to hear Mum is very happy with us and now is receiving the 24-hour care she needs. We hope to continue providing your loved one with the best possible care.
My Father-in-Law came to Sutton Lodge Care Home after a two month hospital stay. The caring staff were amazing and soon he was up and about enjoying the activities and home cooked food. He even went on a Christmas shopping trip with some other residents. This wonderful place turned his life around.
Thank you for your kind review. It is wonderful to hear that your Father-In-Law had such a brilliant experience during his stay with us at Sutton Lodge Care Home. It is always lovely to hear words like "Caring" and "Amazing" being used to describe our staff and we hope Sutton Lodge care home did...
She has praised the attitude and behaviour of the team here. The staff are caring and patient and treat my Mother with respect and dignity. The facility is well-maintained and well-led.
Thank you for your kind words. It is always nice to hear words like "Caring" and "Patient" being used to describe our care. We hope to continue providing your loved one with the best possible care.
Sutton Lodge is an excellent care home with exceptional staff in every department. My Mother became a resident during the last few weeks of her life, suffering from a terminal illness. The staff were very caring and compassionate to both my Mother and our family. Highly recommend.
Thank you for your kind words. We are glad to help you and your family through such a difficult time. We are saddened to hear about your loss. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Great care home with great staff.
Thank you for your feedback. We hope to continue providing your loved one with the best possible care.
I'd like to thank all the staff at Sutton Lodge for the care that was given to my brother during the last few weeks before his passing. He was treated with dignity and respect by everyone he came into contact with whilst there, everyone couldn't do enough for him and due to his circumstances was happy and content to be in their care. When we visited Sutton Lodge we found the staff friendly and helpful towards each of us and very supportive of us at this difficult time.
Thank you for taking the time to leave your kind review. We are sorry for your loss. We are glad to help you and your family through such a difficult time and we are very happy to hear you can felt at ease with your brother in our care. Hopefully, you will go away from this feeling like he received the best possible care.
We have no hesitation in recommending and my wife will be returning.
We appreciate you taking the time to leave us your comments. We are pleased to hear the staff at Sutton Lodge care home did everything to make the transition as easy as possible for both yourself and your Wife. It's nice to hear you could feel at ease knowing she was receiving the best care and we will certainly pass your comments on to the manager.
My mother spent the last 14 months of her life at Sutton Lodge and she could not have had a better last year. I cannot praise enough the staff and the emotional and medical support provided. She went in for end-of-life care and had no interest in life but with gentle encouragement from the staff she gradually began to participate in activities. This enhanced her quality of life until a few weeks before her death. Her care was exemplary. The staff kind and thoughtful. Relatives also receive support, emotionally and with participation in relative meetings.
Thank you for taking the time to leave your review. We are sorry for your loss. We are glad to help you and your family through such a difficult time and we hope Sutton Lodge Care Home did everything possible to make the transition as easy as possible. It is always nice to hear words like "cannot...
mainly to supper. Minor points sometimes overlooked like cleaning his electric tooth brush or razor. Bad posture in his wheelchair needs correcting as tends to slip forward and become very uncomfortable. More opportunities for conversation would help his mind stay active and advert boredom and depression.
The amazing staff looked after my grandfather. The care and attention he received was top tier and they went above and beyond. He enjoyed all the activities during his time at Sutton Lodge and always had a big smile on his face. Thank you so much to the whole team!
Thank you for your lovely review. We hope Sutton Lodge Care Home did everything possible to make the transition as easy as possible, and it is always nice to hear words like amazing and attention being used to describe our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Good management team.
We appreciate you taking the time to leave us your comments. We are happy to hear you feel like a part of our Sutton Lodge family. Please let us know if there is anything else we can do to make your mother's stay as comfortable as possible.
The home is run to a high standard with excellent care.
Thank you for taking the time to leave your review. We are pleased to hear you have such high praise for the standard of care within our home. Please let us know if there is anything we can do to make Sutton Lodge as comfortable as possible.
I find the care home staff very supportive of my mother and also myself. Nothing seems to be too much for them. They constantly monitor my mother's health and are very quick to pick up any signs of illness. Overall my experience with the care home has always been extremely positive.
Thank you for the review. It is always nice to hear from family members who feel like their loved one is cared for and looked after so well in the home. Thank you for choosing Sutton Lodge for your Mother's stay.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
A Weybridge based care home is calling on the wider community to help knit a record number of premature baby bonding squares for hospitals across the UK. As 2025 marks...
There are no upcoming events for Sutton Lodge Care Home.
There are no accreditations posted yet for Sutton Lodge Care Home.
My name is Andrea, and I’m the home manager here at Sutton Lodge. My journey in care began back in 1997, when I started working as a carer in a nursing home that supported both younger adults with complex needs and older residents. From my very first shift, I knew this was where I was meant to be — caring for people, making a difference, and helping others live with dignity and joy.
That passion led me to train as a nurse, and in 2008 I qualified as a registered nurse. I spent several years working across surgical wards and other hospital departments, gaining valuable experience that I’ve carried with me throughout my career.
In 2010 I got married, and I’m now a proud mum to twin daughters and a son — they keep me grounded and remind me every day why care and kindness matter so much. Over the years, I’ve worked in a variety of care homes, supporting residents, families, and staff with dedication and compassion.
I first joined Sutton Lodge as deputy manager and spent three and a half years here before moving on to other management roles within care homes. Four years later, I was delighted to return — this time as home manager. It truly feels like coming home.
Sutton Lodge is such a special place — a small home with a big heart. The warmth, laughter, and sense of family here are what make it so unique. I’m incredibly proud to lead a team that shares my values of compassion, respect, and dedication, and to be part of a home where residents are not just cared for, but truly cherished.
I started my career with Bupa 10 years ago as a Care Assistant, progressing to Senior Carer, Registered Nurse and now Clinical Deputy Manager for the last 2.5 years.
In late 2014 I was studying for a Psychology Degree when I swapped my weekend job at Specsavers for a part-time Care Assistant job at Queensmount Bupa in Bournemouth.
I loved my care job and worked with some amazing people who made me consider an even bigger career change. When I came back home to Surrey after university I transferred to Sutton Lodge and then began a Master’s Degree in Adult Nursing before taking on a Nursing position here. Sutton Lodge feels like my home from home, and I am so proud of my job and the relationships we build with the residents we care for.
I love my role as Deputy Manager and helping the team to feel empowered and grow. The staff here are so kind and caring, and we support each other through the good times as well as the hard times. My favourite days are still my nursing days when I get to spend quality time with our wonderful residents.
I have a lovely rescue dog who is a huge part of my life and we love spending days walking down the Wey Navigation and spending time with my friend's horses. I also recently got married (which was the gossip of Sutton Lodge for many months!)
I am Georgina and I have been working at Sutton Lodge for three and a half years. I started off as a care assistant, before getting promoted to senior care assistant.
For many years, I worked as a private nanny for children. Following that, I worked for M&S.
I finally got a job in a care home and that’s where I found my passion for caring for the elderly.
Sutton lodge is a small home, I love working here. It feels like a small family.
Outside of work, I have a large family, and in my spare time, I spend all my time with them.
My name is Jenny and I am a senior care assistant. I have worked at Sutton Lodge for almost 13 years. I love the family feeling we have with residents, relatives and co-workers alike. I feel we make a real difference to the lives of our residents.
I started my career at Sutton lodge in June 2018 as a care assistant. In November 2021, I changed roles and became an activities co-ordinator.
Over the course of that time, I completed many training courses, including Level 2 in adult care work, Level 2 in English, Level 1 in maths and Level 3 in first aid.
Two years ago, I stepped up and become a senior activities co-ordinator.
I am proud of my work and everything I bring to our home, staff and residents. I am extremely passionate and try my best to plan activities and events around all individuals' needs so everyone can feel involved.
My role has significantly boosted my self-confidence, but more importantly, it has strengthened my skills and abilities in care—especially in leading activities, which are central to my position. I genuinely love my job, and any feedback I receive motivates me to improve and make meaningful changes. I believe there’s always room to learn, grow, and achieve more, especially with the variety of goals, qualifications, and training opportunities available through Bupa and Sutton Lodge.
My name is Teresa - I have worked in care for 5 years and joined the Sutton Lodge team as a carer 3 years ago. For the last 2 years I have been working on reception, where I get to show our lovely home to future residents and their families.
I love working here, we have a fantastic team and are one big happy family.
I have a very naughty basset hound at home who I love taking on walks to various places (his favourite is Esher Woods). I have lived in Walton all my life but hope one day to retire to Devon.
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