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Sutton Lodge Care Home

87 Oatlands Drive, Weybridge, Surrey KT13 9LN
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Some of the carers couldn't do enough for us all and were born to careS N(Daughter of Resident/Service User)
Sutton Lodge Care Home, Weybridge
they make a fuss of him and make him feel comfortable and welcomeL L(Wife of Resident/Service User)
Sutton Lodge Care Home, Weybridge
I would have no hesitation in recommending this home to all.Sandra S(Daughter of Resident/Service User)
Sutton Lodge Care Home, Weybridge

Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs.

This converted grand private home retains much of its historic charm and cottage feel while being suited to modern care and a comfortable lifestyle. It has a large garden with a water feature, raised flower beds and a seating area for all to enjoy. Most of the bedrooms are ensuite.

Sutton Lodge is...  

Care Provided by Sutton Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 25 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,595
Nursing CareFrom £1,695From £1,865

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Sutton Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Andrea Morgan(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (6)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance.

Parking

  • On site parking available.

Sutton Lodge Care Home Reviews (100)

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9.7

Sutton Lodge Care Home has a Review Score of 9.7 (9.701) out of 10, based on 34 reviews in the last 2 years. Over all time Sutton Lodge Care Home has 100 reviews.

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Review from C W (Daughter of Resident) published on 1 November 2023 Submitted via Postal Card
Overall Experience

Mum moved here for respite care initially when she had chronic back pain. She was so well cared for and made an excellent recovery. At the end of the respite period she chose to stay. She is happily ensconced in the community of Sutton Lodge and enjoys an independent life but is fed, bathed and cared for with respect and care.

Reply from David Mclean, Customer Service Adviser at Sutton Lodge Care Home

Thank you for taking the time to leave your kind review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and hope she feels like part of our care home family. We hope to continue providing your Mum with the best possible care and please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review from U B (Daughter of Resident) published on 17 July 2023 Submitted via Website
Overall Experience
My father, at 102 years old, has been a resident at Sutton Lodge since September 2022. He was discharged from the hospital into their care with several ongoing medical problems, which continue to be addressed with improvement. The home is well-known to me by several previous residents. The staff, with their caring, encouraging and friendly attitude, have provided a safe environment for him. I would highly recommend this facility for those looking to place a loved one.

Thank you.

Reply from Fran Donno, Customer Service Adviser at Sutton Lodge Care Home

Thank you for your kind words. It is so lovely to hear words such as "Caring" and "Friendly" being used to describe the care that we provide, and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from N A (Nephew of Resident) published on 3 November 2022 Submitted via Postal Card
Overall Experience

All staff treat their client with dignity, compassion and a high level of care. Frequently, they go above and beyond. The meals are amazing. The staff make the care/home a home-from-home.

Reply from David Mclean, Customer Service Adviser at Sutton Lodge Care Home

Thank you for your lovely review. It is always nice to hear words like "dignity" and "compassion" being used to describe our care. Please let us know if there is anything we can do to make their stay as comfortable as possible.

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Review from C P (Husband of Resident) published on 4 October 2022 Submitted via Postal Card
Overall Experience

Excellent care, always clean and tidy. Staff friendly and helpful. Always in attendance and carry out all requests. Generally very happy with the care my wife is receiving, and she looks much happier too.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home

Thank you for your review. We are so glad to hear that you are happy with the care that your wife receives.

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Review from N G (Daughter of Resident) published on 18 August 2022 Submitted via Website
Overall Experience

Sutton Lodge nursing home has been a godsend. My dad has been here for the last couple of months. I love the staff and caregivers. They have been really taking good care of my father, who has Alzheimer's; he can't walk, and he can't talk. But the love of everyone has made him feel better. They have a beautiful garden, and I usually take my dad outside into their lovely garden for lunch. I come in twice a day, most days, and they have an open visit, which has made it so easy for me to visit my dad. The nurses are superb. I really think we have found a great place for my dad, and I'm grateful to them all.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home

Thank you for your lovely review. We are so happy to hear that you feel like a part of our Sutton Lodge family. Thank you for choosing us to care for your Dad.

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Review from Katy O (Daughter of Resident) published on 30 May 2022 Submitted via Website
Overall Experience

Mum was at Sutton Lodge from September 2021 to May 2022. We only moved her because her dementia meant she needed more specialist care, but the staff at Sutton Lodge were fantastic. I know there were times when she was difficult, but I also know that the staff did everything they could to calm and settle her. The regular photos on Facebook showed Mum clearly happy and joining in. The manager and her team really helped me navigate the system with social services, and nothing was too much trouble. They are experts at what they do.

Reply from Amanda Barnes, Customer Service Adviser at Sutton Lodge Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you were happy with the care your Mum received in our care home and that you enjoyed seeing the photos on Facebook. Thank you for letting us care for your Mum.

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Review from Jane S (Relative of Resident) published on 19 April 2022 Submitted via Website
Overall Experience

I have to give 10 out of 10 for the care my relative receives. The staff are considerate, helpful and friendly. The rooms are clean, and I'm always happy to see my relative well dressed and clean. Fabulous cook, and all like homemade. Thank you all.

Reply from Amanda Barnes, Customer Service Adviser at Sutton Lodge Care Home

We appreciate you taking the time to leave us your comments. It is nice to hear you are happy with the care your relative receives in our care and that you find our staff considerate and helpful. Please let us know if there is anything we can do to make your relatives stay as comfortable as possible.

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Review from Michelle J (Granddaughter of Resident) published on 17 February 2022 Submitted via Postal Card
Overall Experience

The care my nan received in her time at Sutton Lodge was thoughtful, caring and always with her needs being a top priority and mindful. The support staff showed myself and my mum was also appreciated. In difficult times, nothing was too much; staff were busy but never too busy to talk to Nan. I am so grateful her final days were in such a lovely environment. Thank you.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home

Thank you for taking the time to leave your review. We are so sorry for your loss but hope you can go away from this comforted knowing your Nan was well cared for at Sutton Lodge.

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Review from Sue P (Daughter of Resident) published on 18 November 2021 Submitted via Website
Overall Experience

I enjoy my visits to Sutton Lodge to visit my Mum. I am always greeted politely, but like I am family too, and often have a chat about Mum, and if I have any concerns, they are more than helpful. I was worried that Mum wouldn’t like the food as she was a good cook herself, but I know she eats well, and if she doesn’t remember, then her carers will let me know she had a lovely lunch or dinner. There is a lovely calmness there, and Mum’s room is very clean, nicely decorated, and she always looks comfortable despite her aches and pains with plenty of pillows, cushions and blankets to keep her warm. I think the best thing though about Sutton Lodge is that all of the staff have got to know my mum with her funny ways and they know what she likes and doesn’t like and they love her too – and that is priceless!

Reply from Amanda Barnes, Customer Service Adviser at Sutton Lodge Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel mum is well looked after, happy and comfortable. Please let us know if there is anything we can do to make your Mums stay as comfortable as possible.

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Review from J P (Resident / Service User) published on 16 September 2021 Submitted via Postal Card
Overall Experience

I cannot thank the staff at Sutton Lodge highly enough. I stayed for a week of recuperation from an ankle operation; I was essentially immobile. The staff were at all times caring, considerate and attentive; nothing was too much trouble for them. Plus, the food (all home cooked) was simply amazing. Thank you, everyone, at Sutton Lodge. You are a credit to your profession.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home

Thank you for your lovely review. We are glad that we were able to help in your time of need. Thank you again for your kind words; I will pass your comments on to the whole team.

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Review from Jean P (Resident / Service User) published on 15 September 2021 Submitted via Postal Card
Overall Experience

Although in the care home for a fairly short stay of eleven days while the family was away, I was treated with respect by everyone, without exception, and would certainly repeat the experience if it was necessary.

Reply from Amanda Barnes, Customer Service Adviser at Sutton Lodge Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you enjoyed your stay. Thank you for choosing us for your stay.

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Review from Mary C (Resident / Service User) published on 9 September 2021 Submitted via Postal Card
Overall Experience

I was here as a resident for two weeks following thoracic surgery. This gave me time to heal and regain my strength. Worked perfectly.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home

We appreciate you taking the time to leave us your review. Thank you for choosing us for your convalescence, and please let us know if we can help again in future.

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Review from Muriel W (Resident / Service User) published on 6 July 2021 Submitted via Postal Card
Overall Experience

I have received excellent care whilst staying here after a hip replacement operation. All the staff have been very caring, helpful, cheerful and above all, encouraging. The standard of food has been very good and always available - even during the night. Nothing has been too much trouble. I chose not to take part in activities. I marvel at the patience of the staff.

Reply from Amanda Barnes, Customer Service Adviser at Sutton Lodge Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel so well care for, We are always happy to hear that the staff have been so cheerful and encouraging. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from June M (Daughter of Resident) published on 4 June 2021 Submitted via Website
Overall Experience

My father is currently in Sutton Lodge. The staff are wonderful and can’t do enough for him. He said the food is lovely, and they do lots of activities. I would not hesitate in recommending this nursing home.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home

Thank you for taking the time to leave your review. We are glad to hear that your Father is happy with the food and activities provided. Thank you for your recommendation.

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Review from Mina B (Daughter of Resident) published on 19 May 2021 Submitted via Website
Overall Experience

My dad received outstanding care at Sutton Lodge Nursing Home, which was quick to adapt to ever-changing Covid restrictions and allowed outdoor visits when that was possible. All the staff I spoke to or met were very kind and compassionate, both to residents and relatives. The home itself is a lovely environment with a garden and so many activities to keep residents entertained. I was particularly impressed by the singer who had such a lovely voice! Photos on Facebook and FaceTime calls meant we felt included even when visiting was not allowed. The rooms are very homely and felt like a home from home. GP visits and even hairdressing was arranged at the home. I have no hesitation in recommending Sutton Lodge Nursing Home, we felt very lucky that our dad was able to stay here.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home

Thank you for your lovely review. It is always so nice to hear words like kind and compassionate used to describe our staff. Hopefully, you can go away from this feeling like your Dad received the best possible care in Sutton Lodge. Thank you again for your recommendation.

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Review from Jacqueline A (Daughter of Resident) published on 5 May 2021 Submitted via Website
Overall Experience

My dad only moved into the home just over a week ago but has settled very well. The home seems to be very friendly, clean, comfortable, and nothing seems to be too much for any of the staff. He is enjoying the food, which he describes as excellent and plenty of. The home appears to be well run and has lots of interesting events planned on a weekly basis. I have the peace of mind that Dad is safe and being well cared for.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home

Thank you for taking the time to leave a review. We are so glad to hear you feel at ease knowing your Dad is well looked after and that he has settled so quickly! Thank you again.

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Review from Kirsti T (Friend of Resident) published on 18 February 2021 Submitted via Website
Overall Experience
Heartbroken that I was denied access to my dying ex-husband back in August.
No compassion.
After visiting for four years when I could due to living in another county, I had never even met this manager as I visited at weekends. But was denied saying goodbye when my ex-husband died after knowing and loving him for 30 years.

Sorry but it is still very raw and my heart is broken.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Sutton Lodge Care Home

We are so sorry for your loss. Please accept our condolences, and our thoughts are with you during this incredibly tough time. If you wish to escalate this further, please contact our feedback team on 0113 360 4806, or you can email them at feedback@bupa.com with the details of your feedback.

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Review from Valerie L (Sister of Resident) published on 10 November 2020 Submitted via Website
Overall Experience

My brother has been at Sutton Lodge since February 2020, I feel he is safe there and well looked after by the staff. I feel relieved that he has been there during the Covid 19 pandemic and lockdown. He wouldn't have coped at home alone. His medical needs are well met and he very much enjoys the social aspect. He enjoys the food, regular nutrition has improved his overall wellbeing.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Sutton Lodge Care Home

Thank you for trusting us with your brothers care. We really appreciate you taking the time to leave us such lovely comments.

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Review from Jill B (Niece of Resident) published on 10 November 2020 Submitted via Website
Overall Experience

My aunt has always stressed that if her health declined she wanted to remain in her own home with carers. However, due to poor health earlier this year, it was agreed between us that a nursing home would be a better option, where she would feel safe and secure. Sutton Lodge offers exactly this. Sutton Lodge ticks all the boxes, the staff are caring, friendly and respectful to my elderly aunt. My aunt tells me how easy it is for her to make friends, this is so reassuring to know she is happy where she is living. My aunt enjoys the entertainment, she often talks about how excellent the food is and how comfortable her room is. My aunt now has some purpose to her days and looks forward to spending time in the lounge with her newly made friends, and lovely members of staff.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Sutton Lodge Care Home

We really appreciate you taking the time to leave us such lovely comments.

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Review from Simon P (Son of Resident) published on 14 September 2020 Submitted via Website
Overall Experience

My father arrived at Sutton Lodge earlier this year, after 4 years of independent living as a widower. As a family we are delighted that he feels happy and secure, has excellent care from all staff, enjoys the activities and he has great praise for the food and drink. He greatly enjoys the company and the pleasant feel of Sutton Lodge. It's a great relief for family to know that he is contentedly settled in a home that is evidently very well run.

Reply from Stephen Rondel, Customer Adviser on behalf of the team at Sutton Lodge Care Home

We really appreciate you taking the time to leave us such lovely comments. We are very happy to hear you can feel at ease with your dad in our care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 06 July 2026

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (1) & Events (0)

News
  • 08 Jul 2025

    A Weybridge based care home is calling on the wider community to help knit a record number of premature baby bonding squares for hospitals across the UK. As 2025 marks...

Upcoming Events

There are no upcoming events for Sutton Lodge Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Sutton Lodge Care Home.

Meet the Team (6)

Andrea Morgan
Andrea MorganJob Title:Home ManagerJoined: 2025

My name is Andrea, and I’m the home manager here at Sutton Lodge. My journey in care began back in 1997, when I started working as a carer in a nursing home that supported both younger adults with complex needs and older residents. From my very first shift, I knew this was where I was meant to be — caring for people, making a difference, and helping others live with dignity and joy.

That passion led me to train as a nurse, and in 2008 I qualified as a registered nurse. I spent several years working across surgical wards and other hospital departments, gaining valuable experience that I’ve carried with me throughout my career.

In 2010 I got married, and I’m now a proud mum to twin daughters and a son — they keep me grounded and remind me every day why care and kindness matter so much. Over the years, I’ve worked in a variety of care homes, supporting residents, families, and staff with dedication and compassion.

I first joined Sutton Lodge as deputy manager and spent three and a half years here before moving on to other management roles within care homes. Four years later, I was delighted to return — this time as home manager. It truly feels like coming home.

Sutton Lodge is such a special place — a small home with a big heart. The warmth, laughter, and sense of family here are what make it so unique. I’m incredibly proud to lead a team that shares my values of compassion, respect, and dedication, and to be part of a home where residents are not just cared for, but truly cherished.

Beth Marr
Beth MarrJob Title:Clinical Deputy ManagerJoined: 2014

I started my career with Bupa 10 years ago as a Care Assistant, progressing to Senior Carer, Registered Nurse and now Clinical Deputy Manager for the last 2.5 years.

In late 2014 I was studying for a Psychology Degree when I swapped my weekend job at Specsavers for a part-time Care Assistant job at Queensmount Bupa in Bournemouth.

I loved my care job and worked with some amazing people who made me consider an even bigger career change. When I came back home to Surrey after university I transferred to Sutton Lodge and then began a Master’s Degree in Adult Nursing before taking on a Nursing position here. Sutton Lodge feels like my home from home, and I am so proud of my job and the relationships we build with the residents we care for.

I love my role as Deputy Manager and helping the team to feel empowered and grow. The staff here are so kind and caring, and we support each other through the good times as well as the hard times. My favourite days are still my nursing days when I get to spend quality time with our wonderful residents.

I have a lovely rescue dog who is a huge part of my life and we love spending days walking down the Wey Navigation and spending time with my friend's horses. I also recently got married (which was the gossip of Sutton Lodge for many months!)

Georgina Connor
Georgina ConnorJob Title:Senior Care AssistantJoined: 2022

I am Georgina and I have been working at Sutton Lodge for three and a half years. I started off as a care assistant, before getting promoted to senior care assistant.

For many years, I worked as a private nanny for children. Following that, I worked for M&S.

I finally got a job in a care home and that’s where I found my passion for caring for the elderly.

Sutton lodge is a small home, I love working here. It feels like a small family.

Outside of work, I have a large family, and in my spare time, I spend all my time with them.

Jenny Draper
Jenny DraperJob Title:Senior Care AssistantJoined: 2013

My name is Jenny and I am a senior care assistant. I have worked at Sutton Lodge for almost 13 years. I love the family feeling we have with residents, relatives and co-workers alike. I feel we make a real difference to the lives of our residents.

Rochelle Bartlett
Rochelle BartlettJob Title:Senior Activities Co-ordinatorJoined: 2018

I started my career at Sutton lodge in June 2018 as a care assistant. In November 2021, I changed roles and became an activities co-ordinator.

Over the course of that time, I completed many training courses, including Level 2 in adult care work, Level 2 in English, Level 1 in maths and Level 3 in first aid.

Two years ago, I stepped up and become a senior activities co-ordinator.

I am proud of my work and everything I bring to our home, staff and residents. I am extremely passionate and try my best to plan activities and events around all individuals' needs so everyone can feel involved.

My role has significantly boosted my self-confidence, but more importantly, it has strengthened my skills and abilities in care—especially in leading activities, which are central to my position. I genuinely love my job, and any feedback I receive motivates me to improve and make meaningful changes. I believe there’s always room to learn, grow, and achieve more, especially with the variety of goals, qualifications, and training opportunities available through Bupa and Sutton Lodge.

Teresa Jewett
Teresa JewettJob Title:ReceptionistJoined: 2022

My name is Teresa - I have worked in care for 5 years and joined the Sutton Lodge team as a carer 3 years ago. For the last 2 years I have been working on reception, where I get to show our lovely home to future residents and their families.

I love working here, we have a fantastic team and are one big happy family.

I have a very naughty basset hound at home who I love taking on walks to various places (his favourite is Esher Woods). I have lived in Walton all my life but hope one day to retire to Devon.

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