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Tadworth Grove Care Home

The Avenue, Tadworth, Surrey KT20 5AT
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a cheerful, caring home where every effort is made to make the residents comfortableA D(Wife of Resident/Service User)
Tadworth Grove Care Home, Tadworth
I really love this place, it's a very warm and friendly environmentJohn S(Grandson of Resident/Service User)
Tadworth Grove Care Home, Tadworth
it was extremely well run, staff excellent, hygienic and cleanliness was just perfectD F(Respite Resident/Service User)
Tadworth Grove Care Home, Tadworth

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour tailored care. Stays can be from as little as a week. It could be a week to experience living here, a month while recovering from an operation or a more long-term move. Advance bookings available.

Staff get to know each resident...  

Care Provided by Tadworth Grove Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,275From £1,405
Nursing CareFrom £1,525From £1,680

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Tadworth Grove Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Soonita Shaw(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (21)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. Epsom Downs Racecourse is a couple of miles away, and the home is very close to bus routes for Reigate, Sutton and Epsom.

Parking

  • Parking available onsite

Tadworth Grove Care Home Reviews (84)

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9.8

Tadworth Grove Care Home has a Review Score of 9.8 (9.817) out of 10, based on 16 reviews in the last 2 years. Over all time Tadworth Grove Care Home has 84 reviews.

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Review from David W (Son of Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience

Soonita and Angela lead the most wonderful team at Tadworth Grove. Everyone is caring, chatty and highly professional. I am delighted at the thoughtful and very personal way they care for my mother who thought the world of all of them. The rooms are light, clean and comfortable, the food is good. In short, I couldn't have wished for a better last home for my mother.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care Home

We are sorry for your loss, we really appreciate you taking the time to leave us your lovely review. Thank you for choosing Tadworth Grove to care for your Mother in her final days.

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Review from E P (Resident / Service User) published on 10 June 2026 Submitted via Postal Card
Overall Experience

Excellent service. Made good friends. Quite good. Staff very helpful.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Tadworth Grove Care Home

Thank you for your kind words. It's amazing to hear that you have made some good friends at our care home. We're looking forward to creating many more happy memories with you!

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Review from P R (Resident / Service User) published on 26 May 2026 Submitted via Postal Card
Overall Experience

Carers very good. Good to get laudry done. Food could be more to select sometimes not so nice.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Tadworth Grove Care Home

Thank you for your review. We are pleased to hear that you find the care and laundry services at Tadworth grove to be good. We will pass your feedback on to the home manager to help them continually improve their service.

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Review from Eileen T (Resident / Service User) published on 17 March 2026 Submitted via Postal Card
Overall Experience

The staff are fantastic very friendly everywhere I feel safe and people are so kind to everyone. Overall I am happy with food and the care we are shown. The cleaning and laundry exceptional.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care Home

Thank you for your feedback. It is always so nice to hear our staff described as kind and friendly. We are also very happy to hear you feel safe in our care. Thank you again for your lovely comments.

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Review from Nina B (Resident / Service User) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Lovely people when I arrived at the home. I love all the staff. Food is lovely. I feel comfortable & safe.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Tadworth Grove Care Home

Thank you for taking the time to leave this lovely review. We are so pleased to hear how comfortable and safe you feel at Tadworth Grove. We are looking forward to continuing to provide the best level of care.

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Review from J A (Resident / Service User) published on 12 January 2026 Submitted via Postal Card
Overall Experience

I have been here for 3+ years comfortable and well looked after. All staff friendly and helpful could not wish for more. I am 91!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care Home

Thank you for your lovely review. We are happy to hear you say you could not wish for more. We certainly hope to continue providing you with the best possible care.

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Review from E R (Resident / Service User) published on 12 January 2026 Submitted via Postal Card
Overall Experience
I was very well cared for in every way. The food was excellent and there was a good choice.

The nurses and organisers were very thoughtful. There were a variety of activities and we were encouraged to join in.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care Home

Thank you for your feedback. We are happy to hear that you feel very well cared for at Tadworth Grove and that you enjoy the food prepared by our chef. Thank you again for your review.

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Review from Maureen D (Resident / Service User) published on 6 January 2026 Submitted via Postal Card
Overall Experience

Tadworth Grove is all it should be for a care home, the nurses + carers do a fantastic job with care and understanding. The right place to be when health is failing. All staff are top grade. Well done to everyone.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Tadworth Grove Care Home

Thank you for taking the time to leave your review. Providing peace of mind is one of our top priorities, so your words mean a lot. Hearing that our care has made a difference is truly rewarding. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. Please don't hesitate to reach out if there's anything more we can do.

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Review from Cathrine K (Wife of Resident) published on 24 November 2025 Submitted via Postal Card
Overall Experience

There is always plenty going on at Tadworth Grove with well lead 'home activities' and visiting groups and theme days. All staff are friendly, approachable and welcoming. Nursing staff lead team of amicable carers in a professional manner. The food is of a high quality and served hot, I appreciate the opportunity to share meals on occasion with my husband, as does he.

Reply from Fran Donno, Customer Service Adviser at Tadworth Grove Care Home

Knowing that you feel reassured about your loved one's care is the best feedback we can receive. It is always wonderful to hear words like "Friendly" and "Welcoming" being used to describe our staff and we are pleased to hear that you are impressed with the high standards of care provided. We hope to continue providing your loved one with the best possible care.

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Review from M C (Resident / Service User) published on 24 November 2025 Submitted via Postal Card
Overall Experience

I am well looked after. Staff are nice and kind. We do a lot in here, and even get to go out. I love living here. The food is excellent.

Reply from Fran Donno, Customer Service Adviser at Tadworth Grove Care Home

We're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you are well looked after and that you are enjoying your stay. Please don't hesitate to reach out if there's anything more we can do.

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Review from Margaret T (Friend of Resident) published on 21 May 2025 Submitted via Postal Card
Overall Experience

Such a happy caring care home. All staff always very helpful and eager to help, whatever the request or problem. Having just spent an afternoon here at your VE Day celebrations, it just confirmed to me that this care home is the best!! Maybe I will put my name down when I need looking after! PS just so know you I have had 2 friends who have been taken care of in here!

Reply from Lisa Henderson, Customer Care Advisor at Tadworth Grove Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Happy" and "Caring" being used to describe our care home. We are very happy to hear you can feel at ease with your Friends in our care. It is great to hear you enjoyed the VE Day celebrations.

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Review from Edna R (Resident / Service User) published on 21 May 2025 Submitted via Postal Card
Overall Experience

Since arriving here I have made many friends and am very happy. If I need anything I have only to ask and it is supplied. The staff seem to know when you want something and where it is. I always enjoy the parties and all celebrations that we have.

Reply from Lisa Henderson, Customer Care Advisor at Tadworth Grove Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease in our care. It is lovely to hear you have made friends and are very happy. We hope to continue providing you with the best possible care.

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Review from M S (Son of Resident) published on 7 April 2025 Submitted via Postal Card
Overall Experience

My father has been brilliantly cared for in every sense for 2 years. His family could not have chosen a better care home. All staff have been very helpful- especially administration staff, in particular always being there to help the family understand various things over the years. Tadworth Grove Care Home is the very best. Thank you.

Reply from Maria Ricketts, Customer Care Adviser at Tadworth Grove Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Anne H (Resident / Service User) published on 22 October 2024 Submitted via Postal Card
Overall Experience

I like being in the home and the food. The staff are very nice and I feel safe.

Reply from Maria Ricketts, Customer Care Adviser at Tadworth Grove Care Home

Thank you for your kind words. It is always nice to hear from our residents enjoying their stay with us. Thank you for choosing Tadworth Grove for your stay.

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Review from A S (Resident / Service User) published on 27 September 2024 Submitted via Postal Card
Overall Experience
I have been made extremely welcome here by all the staff and managers.
I am personally impressed by the accommodation and facilities offered here. Also, the care and help offered.

The activities are very varied and well thought out. A very friendly and caring staff. All in all an extremely pleasant and well-run care home. Which I strongly recommend.

Reply from Fran Donno, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your lovely review. We are pleased to hear that you feel like part of our Tadworth Grove family and we are glad to hear that you are impressed with the accommodation, activities, and facilities at Tadworth Grove Care Home. It is always wonderful to hear words like "Friendly" and...  

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Review from Renate L (Resident / Service User) published on 5 August 2024 Submitted via Postal Card
Overall Experience

All the staff are very helpful and friendly. One suggestion: It would be nice to have a small shop/desk available to purchase things like a bar of chocolate, biscuits, bottle of water.

Reply from David Mclean, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your kind words. It is always nice to hear words like "very helpful and friendly" being used to describe our care. We will certainly pass your comments on to the manager. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from Martin P (Respite Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

I have had a two-week respite after a hip replacement, I have been well looked after, the staff and management are excellent.

Reply from David Mclean, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your kind words. It is always nice to hear from former residents feeling like they were cared for and looked after. Hopefully you will go away from this feeling like you received the best possible care.

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Review from M H (Resident / Service User) published on 21 June 2024 Submitted via Postal Card
Overall Experience

I like living here at Tadworth Grove. I like my own bedroom very much, very much. I live safely and I am very comfortable. I feel I am cared for and happy with the friends I have made.

Reply from David Mclean, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease in our care and feel like you are cared for and looked after. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from M H (Daughter of Resident) published on 13 May 2024 Submitted via Website
Overall Experience

My mum became a resident of Tadworth Grove in January 2024 after a series of falls and Alzheimer's meant she could no longer live alone at home. The change in her, both physically and mentally, since she became a resident has been outstanding to watch. She has gone from spending all day in bed and hardly eating or drinking, to participating in multiple activities every day and eating more than I've ever seen her eat before. She is thriving at Tadworth Grove, which seems a strange thing to say... but the staff and company of other residents has been the absolute best thing for my mum. She always seems happy - the staff are so caring, respectful and make a real effort to engage with her. As a family, we are so relieved that our mum is well looked after, safe and cared for. We have absolutely no regrets about our mum's move and would highly recommend Tadworth Grove to others.

Reply from Grace Langfield, Customer Service Adviser at Tadworth Grove Care Home

Thank you for such a lovely review. We are so pleased to hear you can feel at ease knowing your mum is receiving the best possible care at our home, and it's great to hear how much she has improved with the nurturing our staff have given her. We will certainly pass your comments onto the home's manager.

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Review from D K (Resident / Service User) published on 25 April 2024 Submitted via Postal Card
Overall Experience

I have found the home to be warm and welcoming. The staff are cheerful and always willing to help. I wish them well and good health. Staff at the front desk stand out for being kind and helpful, I hope they stay.

Reply from Grace Langfield, Customer Service Adviser at Tadworth Grove Care Home

Thank you for your kind words. It is always nice to hear words like warm and welcoming being used to describe our care. Thank you for choosing Tadworth Grove for your stay.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 06 July 2026

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (0) & Events (0)

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Upcoming Events

There are no upcoming events for Tadworth Grove Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Meet the Team (6)

Soonita Shaw
Soonita ShawJob Title:Home ManagerJoined: 2018

Soonita Shaw is responsible for the day to day running of Tadworth Grove care home. She brings more than 25 years of experience in the health and social care industry to her role.

Soonita holds a Registered Managers Award and a Diploma in Health and Social Services Management and has a successful track record in care home management in three other large corporate companies. Soonita has a wealth of knowledge on what good care looks like.

Soonita joined Bupa in March 2018. Her main focus is to support residents to have a good quality of life, maintain their independence and ensure they live in a lovely environment.

Angela Fechita
Angela FechitaJob Title:Deputy Clinical ManagerJoined: 2016

As a Deputy Manager and Registered nurse, I lead a professional team in providing the highest standards of care for up to 45 residents with varying needs.

I’m at my best when I’m caring for other people and I believe relationships are incredibly important, so I am personally involved in all of our residents’ everyday lives.

One of the most rewarding aspects of my role is improving lives by supporting residents and their families. Every resident we care for has a history and a story to tell and learning about their lives is a wonderful privilege.

Supporting and developing the team around me is also very important to me, as this enhances our residents’ lives and drives outstanding care.

Outside of work, I lead an active lifestyle as a keen cyclist (mountain biking), hiking and running for charity events 5 and 10 k’s.

Pauline Pottle
Pauline PottleJob Title:AdministratorJoined: 2008

I joined Tadworth Grove as the home's receptionist in January 2008. I decided to move into the administrator position when it became vacant, and this has been my role for the last two years.

Before joining Bupa, I worked as a clinic receptionist and a primary school teaching assistant.

Tadworth Grove is a lovely home with a great team and it’s lovely to see our residents happy and settled.

Outside of work, I enjoy spending time with my family. I have two grandchildren and with a third on the way, so spare time will become a distant memory!

Gary Thompson
Gary ThompsonJob Title:ChefJoined: 2005

I have worked in the catering industry since 1981 after gaining a Diploma in Professional Cookery at Westminster College, London.

I have held many chef roles including Executive Chef and Regional Development Chef for a large contract catering company specialising in gaining new contracts and opening new multi-sites such as Glaxo Pharmaceuticals, Ministry of Defence sites, Cisco System, N.E.C. and IBM to name but a few.

I joined Bupa in 2005. In 2013 I was the Bupa Judge Chef for a National Bupa Bake-off competition. I prefer baking cakes and have made numerous themed, party and show stopper cakes for clients, staff and residents families.

I am a proud father of five children and recently became a grandfather for the 3rd time.

Sandy Mills
Sandy MillsJob Title:Senior HousekeeperJoined: 2010

I came to Bupa in 2010 as a carer and have personal experience of dementia care having looked after my mother.

I was promoted to Senior Housekeeper 3 years ago and now not only help out with the care of our residents but I keep the home clean too.

I spend my time listening and chatting to residents which is a very rewarding part of my role and I get a great buzz knowing that I can make a difference to their lives.

I worked for Tesco in the security department for 24 years and then as a carer for Better@Homes for approximately 6 years.

Smudge
Smudge Job Title:Loving PetJoined: 2018

Smudge, the cat was named by one of our residents and he joined Tadworth Grove on 19th June 2018 aged 10 weeks.

Smudge is the youngest resident. He is looking forward to completing his course of immunisation so he can have free run of the home and gardens and make lots of new friends.

Smudge is well loved by all our residents and relatives.

Frequently Asked Questions about Tadworth Grove Care Home

What types of Care is Tadworth Grove Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Tadworth Grove Care Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Tadworth Grove Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Tadworth Grove Care Home to the centre of Tadworth?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tadworth Grove Care Home to verify any information. View our terms and conditions. Tadworth Grove Care Home has an Enhanced Service -more info.