Lauriston

40 The Green, St Leonards-on-Sea TN38 0SY
Review Us
9.9 97 Reviews
  • Lauriston, St Leonards-on-Sea
Lauriston offers residential, nursing and dementia care for 60 residents. Every detail of the home is created to enhance the independence and dignity of residents and to foster a community of friendship.

The care home is a purpose-built home, with en suite bedrooms. Situated in Leonards on Sea, less than a mile from Hastings town centre and the coast, it has easy access to local amenities and shops.

Lauriston has plenty to celebrate after being named in the top 20 care homes in South East England for 2024. The home was part of the 20 homes in the region on the carehome.co.uk website who received the maximum rating score of 10.

What makes Lauriston special?

-        Dedicated, caring and professional staff
-        Specialist dementia care
-        A busy activities calendar with two great activity coordinators
-        Award-winning music therapy
-        Secure gardens – to simply enjoy, or to get hands-on maintaining. They also have indoor gardening
-        A beauty room offering hair and nail care
-        Support from a dedicated Chaplain

Lauriston is owned by MHA, an award-winning charity, helping to improve the lives of over 19,000 older people across Britain every day. As the only national care provider to offer connected care and support through specialist care homes, thriving retirement living and vibrant community groups, the organisation is a leading light in later life care.
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Care Provided by Lauriston

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1190 – £1449
  • Self-Funded Residential Dementia Care: £1336 – £1593
  • Self-Funded Nursing Care: £1729 – £1981

Please see our Key Facts document on our website for inclusions and exclusions

These prices are only a guideline, please contact Lauriston to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Dionne McEwan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • On-site car parking for visitors and staff

Lauriston Reviews (97)

9.9

Lauriston has a Review Score of 9.9 (9.916) out of 10, based on 38 reviews in the last 2 years.
Over all time Lauriston has 97 reviews.

Overall Experience
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Date Published
  • 97
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  • 38
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Reviewer Connection to Lauriston
  • 48
  • 20
  • 5
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  • 3
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Total of 97, showing 1-20
Review from Liz M (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother died in April 2025 having been looked after for 3 years Lauriston MHA Care Home and before that at Richmond MHA Care home, which was also run by the manager.
The care she received from care workers, auxiliary staff and cleaners was exemplary. She was cared for with love, dignity and respect.
My brother, sister and I are all so grateful for the effort made by all staff to ensure Mum's comfort and dignity right to the end of her days.
The effort with Christmas lunches, music therapy, hair and nail salons, not to mention the spiritual care from the chaplain and pastoral visitors was impressive and so reassuring. It was always a happy, joyful place to visit in spite of the very difficult circumstances of finding ourselves unable to care for a dearly loved Mother.
The manager is an inspiration, full of ideas which she gets on and implements. Nothing but praise for the Home!
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for the lovely review. It is so touching to read your beautiful comments, and the staff and management thank you for these kind words. It was a privilege to care for your mother in two…read more
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Review from Lucy T (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into the Lauristons after her hospital discharge in April 2025. I looked at numerous homes for my mum and was horrified at most, until I found the Lauristons! The deputy manager spoke with me on the phone and showed me around. I knew from the phonecall it was going to be the place my mum
would live.
Ever since my mum moved in, myself and other family members have felt more than welcome. All the staff, whether it's admin, management, cleaning, nurses or hca' have always been so friendly and polite. They all treat my mum with dignity, empathy and with the highest standard of care.
The home always smells and looks clean.
My mum always looks very well looked after and content.
I'm so greatful to of found the Lauristons and am truely greatful to them. I work in care myself and can say how great they do as a home, as a group and individually.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for the lovely review. I have passed on your comments to the team. We work hard at Lauriston to make everyone feel welcome and part of our family and I am so pleased you have experienced…read more
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Review from Christine D (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Lauriston in 2022, having previously been a resident somewhere else. The move was managed seamlessly and and it quickly became clear that the standards of care were just as high, and Mum was not aware of any change at all.
This is an exceptional care home, where the staff form
really strong personal relationships with residents, and you can relax knowing that your relatives are in safe, consistent, caring hands. You are made very welcome; staff are polite, helpful & smiley.
The environment is light, bright and modern, and full use is made of the lovely garden spaces when the weather allows. The management and staff have gone to great lengths to provide the best quality of life for residents. Highlights have included Garden parties, musical entertainers, a music therapist, the Namaste multi-sensory room, church services on site, ducks & pets, facilitating really special birthday celebrations & family events and the Magazine.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for your kind words, it was our goal to ensure that your mum moved from the other MHA home with as little disturbance to her life as possible. We ensured the room was set the same and that…read more
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Review from Julie S (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a recent unexpected hospital admission my dad was suddenly in a position whereby he needed urgent respite care. The Lauriston was recommended to me by a family member and I immediately contacted the manager who arranged a home visit to see dad with her senior nurse. Dad was very quickly assessed
and moved in that day. It soon became apparent that dad needed full time care and we decided the Lauriston was the only place we wanted him to stay in. Dad has very complex needs and every single member of staff are amazing with him. They make him laugh and smile and I can honestly say I've never seen him eat so much ! It's like living in a posh hotel, with daily entertainment with lots to do, the gardens are lovely and the interaction the staff have with all the residents is just lovely to see. Dad wouldn't normally be one to mix with others, however he is thriving and even though he had a few teething problems, he is doing really well and this is only down to all the staff
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for the lovely review and your kind words, it means so much to the staff that their hard work is recognised. We are so glad that dad has settled at Lauriston, and we are pleased you have…read more
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Review from J W (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent quality of care
Lovely caring support provided
Staff friendly and highly responsive
Management helpful
Activities well planned and held frequently
Menu highly nutritious and good choices provided
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for this kind review, we are so pleased you find the staff loving and caring and that they are very responsive. It was a pleasure to support your loved one and we are pleased you were happy…read more
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Review from G B (Nephew of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was 107 years old of lately very frail and confined to her bedroom (as she then preferred).
Her care was loving from the staff assigned and they were extremely welcoming to me. I can't say my aunt was entirely happy because she always longed to be able to be free and self-reliant in her old
age.
Her final care was gentle and professionally thorough. Always clean.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for your kind words, it was a pleasure supporting your aunt. We can remember her 106th birthday and how special we made it by a vintage car ride with all her favourite people around her. We…read more
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Review from Carole G (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home manager and all the team at Lauriston are simply the best. The care and support they offer is excellent. They have been on the dementia journey with my mum and I for the last three years. It hasn't always been easy, but I, and my family, are so very grateful for all their care and understanding.
All the staff are friendly and welcoming.
The little things mean a lot, from the attention to detail with meals and afternoon treats, the birthday cakes/celebrations for everyone to the namaste sessions and entertainment and they also recognise and accommodate when people need some quiet time. The managers are always happy to listen, take on board and respond to any comments or suggestions. Placing your mum into the care of others is a very difficult thing to so, I am so pleased we found the perfect place for mum and her last few years are the best they can be.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for your kind review, we are so happy that you feel we offer excellent care and support. It is a pleasure to have supported your mum for a number of years, and your review was very moving.…read more
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Review from Jackie K (Daughter-in-law of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been at Lauriston for about 10 months- he has extremely poor memory and has always had quite a strong personality. He has no insight into his condition and doesn't remember very much about his days, but the team always involve him in activities, treating him with dignity, warmth
and understanding, even when he can be quite challenging. We are welcomed when we visit, communication with the team is very easy and they are knowledgeable: a very different experience from the previous location in which he was living.
The environment is extremely clean and well maintained, with attention to detail and the food is always fresh and well presented.
I would wholeheartedly recommend Lauriston to anyone who is looking for a quality place for their family member.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for this wonderful review, we are so happy that you have experienced such good care. We are very passionate about ensuring that we engage with all residents and encourage participation in…read more
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Review from Polly G (Daughter of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into The Lauriston in December 2024 and is very happy with the care and support he is getting. The staff are great and have made him feel very welcome. The management team have been super supportive and helped make the whole move stress free. I would highly recommend.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you so much for such a lovely review, we are pleased you feel you and your father have been supported to make this difficult transition, and that you are very happy with the care and support…read more
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Review from Gary K (Son of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An absolutely wonderful care home. The staff are attentive, caring, professional and communicative. Nothing seems to be too much trouble. The home itself is clean and fresh, well decorated and maintained to the highest standard. My brother and I are completely satisfied that we have helped Dad choose
the best home locally. Quality in every respect.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you so much for such a wonderful review, we are glad that you feel you have chosen the best home for Dad. We work hard to ensure that we keep the environment fresh and homely, and I am glad you…read more
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Review from Julia S (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every single member of staff at Lauriston have been amazing! My parents moved to Lauriston a couple of weeks before Christmas and everyone has been so welcoming and utterly engaged with facilitating all that has to be done for a smooth and positive outcome from admin and housekeeping, nursing and medical
to activity engagement. My parents have been encouraged to meet other residents and join activities that go on throughout the week and have even been taken on an outing to the pantomime. My parents are very happy and have settled well into their new home, thank you, team! Lauriston is a welcoming home; clean and tidy, carpeted and well-decorated with comfy chairs and a homely feel. Different lounges and spaces are available to go and find your preferred place to spend time or join an activity. I can't praise the set-up and staff enough.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you so much for your wonderful review, it is so kind of you to notice the pride the staff take in their roles. It has been a delight to support your parents and we like to engage residents in…read more
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Review from S H (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so impressed with the care my mother receives at this care home. The staff are always so kind and patient with the residents. They always have time to listen to any concerns we have. There are always activities going on, appropriate to the level of participation the residents can manage.
The place is always clean and smells nice.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for your kind comments and I am glad you see so many activities going on and that the home is clean and fresh, we pride ourselves on making the environment nice and comfortable for all.
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Review from Richard A (Son of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
By far the nicest care home that we visited before deciding on a place for my mum. The home is bright, clean and has energy that was missing elsewhere. My mother is very well looked after and has developed nice relationships with the staff. All requests have been promptly addressed by the managers.
In the coming hear, I would like her to become more social with other residents and hope that the staff can encourage this. My only slight concern is that requested specific needs for my mum are not always followed.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for your kind words and we are glad that you found the home the best you see when looking for a place suitable for mum. I am sorry to hear that you feel specific needs are not met. Thank you…read more
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Review from B A (Nephew of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has only been at Lauriston for 6 months but has settled extremely well, mainly due to the care and consideration shown by the staff. Added to the excellent communication from the management team I am confident this choice was the right one for me aunt.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for your kind words and we are happy you feel you have made the right choice for your aunt. Thank you for confirming you have had good communication. We strive to do our best at Lauriston.…read more
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Review from J S (Son of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so fortunate to have a place for Mum at Lauriston. The staff are absolutely wonderful, kind, caring, compassionate and respectful of her, and have remained so despite Mum's behaviour having become gradually more challenging.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you so much for your kind review. We are so pleased that you were happy with the care that we delivered at Lauriston. It has been an absolute pleasure to support your Mum throughout her care…read more
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Review from Richard S (Son of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Lauriston for nearly a year, and I am constantly impressed by the quality of care which she receives from the care home staff. They are kind, respectful, sensitive and gentle as well as being competent and efficient. Staff often spot opportunities for being helpful, and
take them. I was especially moved to hear one staff member singing gently to my mother as he helped her in the bathroom. These are wonderful, highly skilled, highly motivated workers.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for your kind review, we are so pleased you are impressed with the care we deliver at Lauriston and to hear that you have witnessed such lovely interactions from the staff, during the time…read more
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Review from Kay M (Daughter of Resident) published on 31 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Lauriston since September 2024. The care has been amazing and in the past few weeks, he has deteriorated severely. The care, support and advice we have received has been of the highest standard and made this difficult time much more bearable than it might have been. I feel so lucky
to have Dad living in this home now. The home has such a friendly atmosphere and the welcome we get each time we visit is lovely. Thank you all at Lauriston.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for your wonderful review. We are so glad you are happy with the care and support and that you feel the home and the atmosphere is friendly. Your dad is a pleasure to care for.
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Review from N T (Daughter of Resident) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Lauriston Care Home since August 2024. I am very happy with the care he has received there. The staff are very friendly and kind and nothing is too much trouble. Office staff, management and laundry staff very helpful. Plus the team of nurses are very vigilant noting any issues and informing
the family of any concerns.
The food is excellent with lots of choices.
There are various activities to join in with should you choose, such as painting or singing, quizzes and seasonal subjects like Remembrance Sunday are marked.
There's a nice big garden as well and Dad enjoyed sitting outside with his visitors. Often tea and cake were served as well which was a lovely touch.
I'm always pleased with the home when I visit, and I come away with a good warm feeling as I leave knowing my dad is being well cared for.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for your lovely review, the staff and management work hard to ensure that we deliver quality care and create a harmonious environment, so it is so nice to hear that you have experienced…read more
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Review from J R (Daughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Lauriston for over a year now and I am delighted with the care and attention she receives. She has dementia but is always treated with dignity and compassion. The staff are amazing and know her so well. They work hard to provide lots of activities and understand the individual
needs of each resident. At the same time, I feel well-supported in this journey. No question is too small and queries have been dealt with promptly and efficiently. I feel very lucky to have such a wonderful place for my mother to live. Many thanks to you all.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you so much for your kind review; we pride ourselves on supporting people to live later life well and it is lovely to see that the staff are achieving this. We are so pleased that you feel…read more
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Review from Paul R (Brother of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a dementia resident at Lauriston since 2017. She is well looked after by staff who are thoughtful and caring. She enjoys activities like music therapy and occasional short walks with staff.
Reply from Dionne McEwan, Home Manager at Lauriston
Thank you for your wonderful review, it means a lot to all the staff team to know we are doing well. It is lovely to hear that the staff are thoughtful and caring and that you feel your sister is well…read more
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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Lauriston is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for Lauriston is calculated as follows: ( (415 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 450 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lauriston is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (5)

Dionne

Dionne McEwan

Job Title: Home Manager Joined: 2022

Lauriston's dedicated team is led by Home Manager Dionne McEwan who brings over 35 years of health and care expertise, including nursing and midwifery, and holds a post graduate diploma in Dementia studies, IOSH Level 2 Managing Safely and NVQ Diploma Level 4 in Health and Social Care.


Dionne joined MHA in May 2019 and moved to Lauriston in 2022. Since becoming Home Manager, Lauriston has seen its carehome.co.uk review rating rise to 10/10 and it won the Top 20 Care Home in the South East Award in 2024.

Emma

Emma Lawlor

Job Title: Activities Co-ordinator Joined: 2019

Activities Co-ordinator Emma joined the Lauriston family in May 2019. She has over 10 years experience in care with a NVQ Diploma Level 2 in Health and Social Care. She loves engaging with residents, whether it's running quizzes or Love to Move seated gymnastics classes for people living with dementia, or taking them out on trips to Hastings Old Town or even London.


When not at Lauriston, Emma enjoys spending time with her family including her twin girls and Dottie the French bulldog.

Steve

Steve Brayne

Job Title: Maintenance Worker and Gardener Joined: 2019

Our Maintenance Worker and Gardener Steve joined Lauriston in December 2019 and is instrumental to the smooth running of our home. A former vessel planner, telecoms engineer and legal assistant, Steve clearly enjoys variety in his work and no two days at Lauriston are ever the same! His hobbies include fishing, upcycling and being with his family and three cats.

Karina

Karina Porter

Job Title: Senior Care Assistant Joined: 2022

Karina, one of Lauriston's senior care assistants, has dedicated over 40 years to the care sector since leaving school. She holds a NVQ Level 3 Diploma in Health & Social Care and has been part of MHA since 2019, joining Lauriston in 2022. She especially enjoys taking residents on trips to the seaside and the theatre for pantomimes, creating cherished memories with them. Outside of work, Karina is an avid reader who loves spending time with her family including her granddaughter.

Nathan

Nathan Matthews

Job Title: Senior Care Assistant Joined: 2023

Nathan, a senior care assistant at Lauriston, has over 20 years of experience in the care sector, including a previous role as a home manager. He holds a NVQ Level 5 Diploma in Health & Social Care and is currently being sponsored by MHA to train as an Assistant Practitioner. Outside of work, Nathan enjoys travelling and is a huge pet lover. His busy and noisy household consists of three dogs, four cats and two rabbits!

Frequently Asked Questions about Lauriston

What types of Care is Lauriston registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lauriston have?

There are 60 Single Rooms.

What are the Facilities & Services at Lauriston?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lauriston to the centre of St Leonards-on-Sea?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

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