Lauriston

40 The Green, St Leonards-on-Sea TN38 0SY
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9.9 97 Reviews
  • Lauriston, St Leonards-on-Sea
Lauriston offers residential, nursing and dementia care for 60 residents. Every detail of the home is created to enhance the independence and dignity of residents and to foster a community of friendship.

The care home is a purpose-built home, with en suite bedrooms. Situated in Leonards on Sea, less than a mile from Hastings town centre and the coast, it has easy access to local amenities and shops.

Lauriston has plenty to celebrate after being named in the top 20 care homes in South East England for 2024. The home was part of the 20 homes in the region on the carehome.co.uk website who received the maximum rating score of 10.

What makes Lauriston special?

-        Dedicated, caring and professional staff
-        Specialist dementia care
-        A busy activities calendar with two great activity coordinators
-        Award-winning music therapy
-        Secure gardens – to simply enjoy, or to get hands-on maintaining. They also have indoor gardening
-        A beauty room offering hair and nail care
-        Support from a dedicated Chaplain

Lauriston is owned by MHA, an award-winning charity, helping to improve the lives of over 19,000 older people across Britain every day. As the only national care provider to offer connected care and support through specialist care homes, thriving retirement living and vibrant community groups, the organisation is a leading light in later life care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Permanent Care
  • Respite Care
  • Younger Adults

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1190 – £1449
  • Self-Funded Residential Dementia Care: £1336 – £1593
  • Self-Funded Nursing Care: £1729 – £1981

Please see our Key Facts document on our website for inclusions and exclusions

These prices are only a guideline, please contact Lauriston to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Dionne McEwan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • On-site car parking for visitors and staff

Lauriston Reviews (97)

Total of 97, showing 21-40
9.9

Lauriston has a Review Score of 9.9 (9.918) out of 10, based on 39 reviews in the last 2 years. Over all time Lauriston has 97 reviews.

Overall Experience

  • 69
  • 28
  • 0
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Date Published

97
5
30
39
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Review from Bev K (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad arrived in Lauriston in September 2024. From our initial visit, the home visit by Manager and Head Nurse to my dad's admission, I can only say they are outstanding on many levels. All staff are professional, kind, caring and very friendly. Nothing is too much trouble. When you walk in the atmosphere
is warm and friendly. They are great communicators and joined up, from one staff member as the first point of contact to everyone. They keep us informed of any change regarding my dad, whether it is tests, meds or an everyday occurrence. My dad is happier than we could ever imagine which makes the transition for my mum easy. My dad is in a lovely, safe, caring home and we are very grateful. My family has nothing but praise for the sheer effort they take with caring and engaging with my dad. The rooms are clean, light, practical for ease of use, yet very homely. Their entire ethos is one of humanity and care. He is treated with respect and dignity. Am so happy he is there.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you so much for your lovely words; it will mean so much to the staff. We as a team pride ourselves on making Lauriston warm, friendly, and homely, it means so much to know we are getting it right. We also are passionate about the care we deliver; it is a pleasure to take care of your dad. We are so happy that you are happy with the communication and that you feel we have created a safe environment, we really value respect and nurturing at Lauriston.

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Review from S H (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the fourth care home that we have used for Mum as her needs have changed and is by far the best. I finally feel like a daughter again and not a carer.
It feels like a proper family home, not an institution. The food is beautifully prepared and nourishing, and even though Mum's now has to be
blended to meet her needs, it is appetising and beautifully presented.
The staff are all lovely and treat Mum with utmost respect and kindness. Her care needs are all met without my having to chase for things to be done or do them myself.
The management are readily available and approachable and I feel listened to as my ideas for Mum's care are taken on board.
I actually feel like part of the team!

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you so much for your lovely words it will mean so much to the staff, we as a team pride ourselves on making Lauriston warm, friendly, and homely, it means so much to know we are getting it right. We also are passionate about the care we deliver; it is a pleasure to take care of your Mum.

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Review from Heather H (Niece of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97yr old aunt was very reluctant to go into care but has settled into Lauriston extremely well and is very happy. The team were very willing for her room to be personalised with furniture, pictures and plants. She seems very well looked after and is enjoying the activities and the attention she is
getting.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for your lovely review, we try and ensure that residents' environments are as close to home as possible, so we are so happy that you have seen this. We love supporting your aunt and she is an integral part of the home and well-loved.

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Review from Patricia T (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, with excellent staff, nothing is too much trouble, can't fault them. Everywhere is clean and tidy and big efforts are made to celebrate occasions such as Christmas. There are some fantastic decorated trees in all areas and even a mini railway for the residents to watch circling one
of the trees.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for your lovely review; we are so glad you are happy with our care as it means the world to the staff. We are glad you have enjoyed the decorations and especially the train. We pride ourselves on supporting people well and we are happy this shows.

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Review from Jeremy S (Son of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great facilities and a real family-friendly atmosphere, the staff are excellent and the quality of care is superb. My father has now been here for over a year and we would totally recommend Lauriston to anyone!

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for your lovely review, we are so happy that you feel your father has settled well in Lauriston and we pride ourselves on delivering quality care and support so it is a pleasure to support your father.

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Review from D S (Daughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I can't thank all the staff for their amazing support and care in looking after my mum. Every member of staff went above and beyond in caring for my mum. The love, care and compassion they showed the whole family at the end of my mum's life was truly special.
There are not enough words
that truly express just how deeply grateful we all are.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for your very kind words, I will feed back to the staff team. It is so important to us that we also ensure that the family feel at home and cared for when they visit their loved one, and I am glad that you had this positive experience with your mum and will have this memory for life. Both your mum and dad were very special to us and we will miss you greatly.

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Review from Shirley M (Friend of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend for whom I help care came into respite for two weeks while I was away. At the time she was quite unwell and the staff were so patient in giving her time and helping her with anything she needed. After only a few days she was greatly better and wanted to stay. So much so that she is going into
permanent care soon, at Lauriston we hope they have room! The commitment of everyone involved which included assisted baths and tempting food helped my friend and we both cannot thank everyone enough for the time spent there. I just wish every home I have seen over a number of years for different people was as good as this one. Thank you.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you so much for the wonderful review. It means a lot to the staff team to hear that they are doing a wonderful job in supporting people. We strive to deliver quality, person-centred care, and supporting people to live later life well.

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Review from Donald K (Husband of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are caring and helpful and nothing is too much trouble. The home is clean and welcoming. There is always a good food selection and drinks are always available. My wife's room is very comfortable and she has things from home to help her feel more settled and at home. There are always things to
do and visiting guests to entertain the residents. My wife is always treated with care, compassion and dignity.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for your kind review. I will pass your lovely comments to the staff team, we really strive to deliver quality care and this means a lot to the team.

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Review from Dinah C (Daughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was not the easiest of people: she was confused, angry and terminally ill. Not every care home would have accepted her as a permanent resident, but Lauriston did. The staff were sensitive to her struggle to settle in, and did their best to make her as comfortable as possible. The care she
received was exemplary. Seeing her consistently clean, fed and hydrated was wonderful for us, and we could see the staff really cared about her. Just before her 100th birthday, her health plummeted, though she managed to stay with us long enough to enjoy the wonderful party the home laid on for her. I believe she was really happy that day. The end-of-life care my mother received was superb, and she died peacefully of her cancer four days after her birthday. Even then, the care continued: her clothes were all beautifully laundered ready for us to take home, which to me sums up Lauriston's high standards and attention to detail.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you so much for your beautiful, kind words; we are glad that we were able to bring Mum comfort to her in her final days with us. We work hard at Lauriston to support the resident and the family during this difficult sad time. We are so glad that you felt the care we gave Mum was of a high standard, the staff were so pleased we were able to celebrate her 100th birthday with you all and this was preserved in all our memories. We send all our love and best wishes to you as a family and thank you for choosing Lauriston to support your mother in her final days.

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Review from D W (Daughter of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has had a 2 weeks respite stay while I had a break. Although she was adamant that she did not want to go, she settled in quickly. From the first meeting and tour of the home, the staff have been nothing but helpful and friendly, I knew straight away that my mum would be taken care of with kindness
and respect. All of the staff greeted us by name on her first day which I thought was a good sign of great management! They made her feel very welcome, their kindness and patience put her at ease. She has been very well cared for, nothing is too much trouble, the food is great and mum has been allowed to do her favourite pastime - Puzzles! She has Parkinson's and dementia so mobility and memory can be an issue with her, but all that has been taken into account to make her stay as comfortable as possible. I would not hesitate in considering full time care for her which will be in the very near future. The whole team are amazing which is due to excellent management.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you so much for the kind words, it means so much to me and the staff team. Mum was a pleasure to support and we ensure that we always cater to an individual's needs, so when we knew Mum loves puzzles and that this is important to her we made this a priority for her room. Mum really did enjoy all the range of meaningful engagements at Lauriston, and we are glad that you have us in mind if you need full-time care for Mum. We are here when you need us and we can support Mum and you as a family.

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Review from K W (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Lauriston for nearly three months now following a lengthy stay in hospital. Mum has dementia needs and despite taking a while to settle in, she now considers Lauriston her home. This is largely due to the fantastic staff who work here and take care of her. She is treated
with kindness, dignity and respect and nothing is too much trouble for the staff. She is well looked after and it is such a relief to know Mum is safe. Her medical needs are dealt with swiftly and the staff keep me informed. The home is spotlessly clean and comfortable. The atmosphere here is warm and cheerful and everyone from the management team and carers to all the behind-the-scenes staff couldn't be more welcoming and friendly. Mum enjoys the regular music therapy sessions and having her hair done. I would highly recommend.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for your wonderful feedback, I will pass this on to the staff and our music therapist. We take pride at Lauriston to ensure we make people feel safe and that this feels like home. I will feedback on your comments to the domestic team who work hard to ensure the environment is clean. We hope Mum continues to feel welcomed and cared for at Lauriston.

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Review from E C (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After two and a half weeks in hospital, my mother spent 4 weeks respite care at Lauriston. My experience of visiting Mum at Lauriston was extremely positive, the atmosphere is lovely and, friendly and you immediately feel like part of a family. The staff are both professional and personable. The variety
of activities are great and a big bonus for Mum with an onsite Chapel with weekly services and a lovely Chaplain for her spiritual well-being. The staff are so attentive and kind. I was very welcome to join Mum for meals and tea and cake in the lovely garden! Most importantly Mum received outstanding care which has massively contributed to her recovery, enabling her to return home. I can't thank you all enough!

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you so much for your kind words, we pride ourselves on helping people become as independent as possible. To be a part of Mum's journey to a full recovery has been our pleasure. We are glad our on-site chapel and our chaplain was an important part of Mum's holistic recovery; it is a special service that MHA provide for all their homes and we are glad that Mum got the benefit of this. We work hard to promote a family atmosphere and to incorporate the family in the recovery of the individual, and to provide a variety of activities that are meaningful to the person we are supporting. We hope to welcome Mum back if she needs support in the future.

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Review from Helen D (Daughter of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Lauriston for 18 months, she is now 90 and we still feel we made the right choice for her health, safety, well-being and happiness. She has both some physical and memory problems. She is treated with great kindness, gentleness and respect. Her individual needs are catered for not only
with the practical, physical and memory side of things but also with music (which she loves) and Faith programs and services which have always been a part of her life. All the staff work as a team showing a real caring ethos at the Home. It shows as well because there is very little turn round of staff.
She is always saying how lovely it is to be there and also how lovely everyone is to her.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for this wonderful review, we are so pleased that you are happy with the holistic care that we provide at Lauriston. It is also good that Mum enjoys the faith programme we have here at Lauriston. It is important that we nurture all the needs of the residents who live here. The staff work hard to ensure that they are kind and gentle to all residents I will feed back your wonderful comments to the staff.

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Review from Susanne t (Friend of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend on a few occasions and was lucky to attend a care home open day at the home, the staff are amazing. They make everyone feel as though they are one big family. I am 76 and if I needed a home there is no doubt I would pick Lauriston. My friend had dementia and the staff were so understanding
and caring. The staff made me feel so welcome. I wanted to do this review a while ago but I sadly lost my husband recently. Thank you to Lauriston for all their care, you are amazing.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for your kind comments. We take pride in welcoming people at Lauriston and their visitors and family. We are so pleased you enjoyed the care home open day, and are glad you would choose us if you needed a care home. I will pass your lovely comments on to the staff team.

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Review from C B (Respite Resident) assisted by family/friend published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were very helpful and very nice to residents.

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Review from E B (Respite Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very kind and helpful to the residents, we only stayed for 8 weeks but everyone was kind and looked after us well.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for your kind words. We are happy you enjoyed your respite stay and found your experience of Lauriston positive. The staff will love to hear that you felt they were kind and looked after you well. We hope to see you again.

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Review from Penny S (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful for the care that was shown to both my mother and myself during the last months of her life. I had found it necessary to move my elderly and frail Mother to Lauriston from another nursing home and from the moment she arrived her care was exemplary. Mum could be very demanding of staff
time and her needs were quite difficult to understand but the staff always did give her that time. All of them were there when she needed reassurance or company or even when she didn't know what it was she needed. She was looked after so well and everything that could be done to make her comfortable was done with respect and dignity. I felt that her needs were truly important to the staff and there was always a sense of looking forward. It is hard to express how much it all meant to me but thank you to everyone working at Lauriston.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for your heartfelt comments; we are so pleased we were able to give your mother and yourself a positive and meaningful experience. Here at Lauriston, the staff really do go above and beyond, and it is so comforting to hear we are getting it right. It was a pleasure to care for mum till she sadly passed away and to offer you the support you needed is so comforting to myself, as the manager, and my team. It is paramount to the team to support residents to maintain their dignity and respect. We send all our thoughts and love to you as a family at this difficult time.

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Review from Elaine K (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a period of respite care, my mother is now a permanent resident at Lauriston. The care she is receiving is excellent, her room is clean, and she tells me that the meals are very good with a good choice. Snacks are also available between main meals.
Before Christmas, my mother had a medical
episode which required an ambulance crew to attend. The staff were very quick to contact me and inform me of what was happening. They then arranged a medication review by the doctor. The doctor changed her meds, and this seems to have resolved these episodes.
Activities are available for residents who wish to take part in - quizzes, games, sing-a-longs, etc.
I would thoroughly recommend Lauriston; it has a warm homely feel with excellent caring staff. The management team are excellent and happy to discuss any aspects of Mum's care.
As a family, we know Mum is safe and well cared for in Lauriston, and as her daughter, this gives me immense peace of mind.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you so much for your wonderful review; it is a pleasure to support and care for your mum. We are so happy that she is now staying with us permanently. The staff are so happy to receive your kind feedback; it means the world to us all to know we get it right and support the families as much as the residents we are caring for. We try hard to give a homely atmosphere where everyone can feel like it is a safe and loving place.

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Review from Shirley R (Daughter-in-law of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how lovely and friendly, just like home Lauriston is for Mother-in-Law. I visited and found her to be very comfortable, dressed beautifully, with hair recently washed, and enjoying the sunshine in the lounge with other residents. The staff were present but not intrusive until Mother-in-law
couldn't hear me, then the staff member fetched her hearing aids and expertly put them in. Tea was offered to me as well as Mother, and when I spoke about lunch it was explained to me that they had tried very hard to get her to eat, Mother said it was lovely and she had eaten it, but staff told me she doesn't always eat everything but they encourage her at every meal. I enjoy the service of worship when I go in on the occasional Sunday and feel it's just as much for me as it is for my mother-in-law. This is very important to me as I need support in this journey along with the rest of the family. Thank you to the manager, senior staff and all the lovely carers Thank You.

Reply from Dionne McEwan, Home Manager at Lauriston

Thank you for your wonderful review; it is so lovely to hear that the staff are including the family as well as your mum. We love to hear that we are on the right track when we support people in our care. It's important that we make you feel welcome when you visit as you are an important part of your mother’s life. It is a pleasure to support your mother.

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Review from Claire D (Daughter of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all of the staff at Lauriston Care Home for providing a lovely and caring environment for my mother during her final months. We initially chose Lauriston through a recommendation, and from the outset, I was so impressed with the Home. The accommodation is modern and light, airy
and open. Mummy required nursing care from the outset and the nursing, all HCA staff were simply outstanding in providing her care. The staff were always available on the end of the phone to reassure me and answered my never-ending questions - thank you. HCA staff were amazing, especially for the support and sustenance when required. I would particularly like to thank the one carer who was on duty the night my mother died. He was totally professional, and kind and accommodated us visiting in the middle of the night. I know that mummy had a quiet and peaceful passing in a sensitively arranged room - thank you. I heartily recommend Lauriston Care Home.

Reply from Dionne McEwan, Home Manager at Lauriston

We are so pleased that we were able to meet your expectations and most importantly, support your mother till she sadly passed away. We are passionate about supporting residents with end-of-life care and we are so glad that you had a peaceful and positive experience. It was a pleasure to take care of your mother and the entire family during this sad time.

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Current Review Score: 9.9 (9.918)

Overview of Review Score

The Review Score of 9.9 (9.918) out of 10 for Lauriston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.918 for Lauriston is calculated as follows: ( (427 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 462 Ratings = 4.918

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lauriston is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (9)

Meet the Team (6)

Dionne

Dionne McEwan

Job Title: Home Manager

Joined: 2022

Lauriston's dedicated team is led by Home Manager Dionne McEwan who brings over 35 years of health and care expertise, including nursing and midwifery, and holds a post graduate diploma in Dementia studies, IOSH Level 2 Managing Safely and NVQ Diploma Level 4 in Health and Social Care.


Dionne joined MHA in May 2019 and moved to Lauriston in 2022. Since becoming Home Manager, Lauriston has seen its carehome.co.uk review rating rise to 10/10 and it won the Top 20 Care Home in the South East Award in 2024.

Emma

Emma Lawlor

Job Title: Activities Co-ordinator

Joined: 2019

Activities Co-ordinator Emma joined the Lauriston family in May 2019. She has over 10 years experience in care with a NVQ Diploma Level 2 in Health and Social Care. She loves engaging with residents, whether it's running quizzes or Love to Move seated gymnastics classes for people living with dementia, or taking them out on trips to Hastings Old Town or even London.


When not at Lauriston, Emma enjoys spending time with her family including her twin girls and Dottie the French bulldog.

Steve

Steve Brayne

Job Title: Maintenance Worker and Gardener

Joined: 2019

Our Maintenance Worker and Gardener Steve joined Lauriston in December 2019 and is instrumental to the smooth running of our home. A former vessel planner, telecoms engineer and legal assistant, Steve clearly enjoys variety in his work and no two days at Lauriston are ever the same! His hobbies include fishing, upcycling and being with his family and three cats.

Karina

Karina Porter

Job Title: Senior Care Assistant

Joined: 2022

Karina, one of Lauriston's senior care assistants, has dedicated over 40 years to the care sector since leaving school. She holds a NVQ Level 3 Diploma in Health & Social Care and has been part of MHA since 2019, joining Lauriston in 2022. She especially enjoys taking residents on trips to the seaside and the theatre for pantomimes, creating cherished memories with them. Outside of work, Karina is an avid reader who loves spending time with her family including her granddaughter.

Nathan

Nathan Matthews

Job Title: Senior Care Assistant

Joined: 2023

Nathan, a senior care assistant at Lauriston, has over 20 years of experience in the care sector, including a previous role as a home manager. He holds a NVQ Level 5 Diploma in Health & Social Care and is currently being sponsored by MHA to train as an Assistant Practitioner. Outside of work, Nathan enjoys travelling and is a huge pet lover. His busy and noisy household consists of three dogs, four cats and two rabbits!

Caroline

Caroline Wells

Job Title: Admin Manager

Joined: 2024

Caroline joined MHA in September 2024, bringing a wealth of experience in healthcare operations, training, and compliance. Previously, she was Business and Operations Manager at Kent and Medway Integrated Care Board and Office Manager for care home in Kent. With over 12 years of expertise in training and compliance, she is now furthering her knowledge by pursuing a MSc in Health and Care Business Management/Administration. Outside of work, Caroline enjoys spending time with family and friends and listening to music.

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