I am so pleased we found the perfect place for mum and her last few years are the best they can be.
Carole G (Daughter of Resident)
An absolutely wonderful care home. The staff are attentive, caring, professional and communicative.
Gary K (Son of Resident)
the team always involve him in activities, treating him with dignity, warmth and understanding
Jackie K (Daughter-in-law of Resident)
Please see our Key Facts document on our website for inclusions and exclusions
These prices are only a guideline, please contact Lauriston to find out the exact price for your requirements.
Contact Lauriston to confirm what exactly is included and get an estimate tailored to your care needs:
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Contact Lauriston to confirm what exactly is included and get an estimate tailored to your care needs:
On-site car parking for visitors and staff
Lauriston has a Review Score of 9.9 (9.918) out of 10, based on 39 reviews in the last 2 years.
Over all time Lauriston has 97 reviews.
4.0 out of 5
Because of the current situation, I cannot complete some of the following questions fairly as I can only comment on what my husband says and the overall impression I get from the staff I have met and spoken to!
Thank you for your kind and positive words; I am very happy to hear that staff keep you updated as well as receiving updated information about changes that have occurred over the time since your husband joined us and managing Covid. We endeavour to ensure that all families and residents are kept up to date with everything during these difficult times.
4.0 out of 5
Thank you for your kind words; I am so pleased that staff provided so much support for you all and most of all to ensure that your mother was comforted and supported throughout everything during those saddest moments.
5.0 out of 5
Thank you for your positive feedback for Lauriston. We are so very pleased that you are happy with the care we provide.
5.0 out of 5
Thank you for your kind words. We aim to ensure, not only your mother but all residents and families feel this way. Once again thank you so much.
4.0 out of 5
Thank you so much for your kind words, we try to ensure that residents remain happy and comforted within their home; striving for the upmost care. Once again thank you.
4.0 out of 5
Thank you for your kind positive feedback and entrusting your mother into our care. MHA, as an operator in a commercial sphere, has to operate as commercially as our competitors. The benefit of MHA being a Charity is that we invest any surplus back into expanding our charitable purpose rather than paying dividends to shareholders. Our care home fees are calculated on the cost of care in each location and, we believe, compare fairly with care home fees in the local area.
4.0 out of 5
Thank you for your positive feedback; staff at Lauriston work hard to ensure this continues.
4.0 out of 5
Thank you so much for your kind and positive words; I will ensure that staff receive this feedback. We ensure that Lauriston is home for all residents.
4.0 out of 5
Thank you so much for your positive comments and I am glad that your mother is happy at Lauriston.
4.0 out of 5
Thank you for your positive feedback. Lauriston is home to all residents who require care for all their needs. We support both local and private funded; we ensure that residents who are at Lauriston have a place they call home. Please do come and speak to me if you are concerned about finances or anything else.
4.0 out of 5
Thank you for your kind words and positive feedback. Lauriston is currently being refurbished; due to the dining room needing to be laminate to ensure infection control is maintained and areas are clean from potential spillages. We do ensure that residents have music on for background noise to reduce the noise within the dining area. We ensure that all linen is maintained, especially those of fragile garments. However, should the item need a high temperature wash this can cause items to shrink. We do try to ensure that all of our residents with special clothing are not automatically put through high temperature washes if they are not needed, Please do come and speak to me if you have any further concerns.
4.0 out of 5
Thank you for your feedback. Within the last month, we have reduced our agency staffing by 80%. When we need to book, we make sure that we book the same staff to ensure continuity for all residents. I am more than to happy to meet with you personally should you wish to discuss your father's care.
4.0 out of 5
Thank you so much for your positive feedback; we strive to ensure that all residents feel supported and happy within a friendly homely atmosphere.
4.0 out of 5
Thank you for your positive feedback. It is very exciting to read how approachable staff are and the warmth of home.
4.0 out of 5
Thank you for your positive feedback. I am happy to hear that the call bells are not heard ringing for long, unfortunately, they do have to be a certain level so that all staff can hear residents calling for assistance, ensuring that all their care needs are met.
4.0 out of 5
Thank you for your positive feedback; it is greatly appreciated.
5.0 out of 5
4.0 out of 5
Thank you for your positive feedback. I will ensure that the information will be passed back to the staff. We do follow falls protocol and ensure that residents are pain-free and will often ask residents if they experience any pain and provide pain relief with their consent.
4.0 out of 5
Thank you for your positive feedback; I will ensure that staff are aware.
4.0 out of 5
Thank you for your positive feedback and comments; I will ensure the staff are aware of these.
The Review Score of 9.9 (9.918) out of 10 for Lauriston is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Lauriston's dedicated team is led by Home Manager Dionne McEwan who brings over 35 years of health and care expertise, including nursing and midwifery, and holds a post graduate diploma in Dementia studies, IOSH Level 2 Managing Safely and NVQ Diploma Level 4 in Health and Social Care.
Dionne joined MHA in May 2019 and moved to Lauriston in 2022. Since becoming Home Manager, Lauriston has seen its carehome.co.uk review rating rise to 10/10 and it won the Top 20 Care Home in the South East Award in 2024.
Activities Co-ordinator Emma joined the Lauriston family in May 2019. She has over 10 years experience in care with a NVQ Diploma Level 2 in Health and Social Care. She loves engaging with residents, whether it's running quizzes or Love to Move seated gymnastics classes for people living with dementia, or taking them out on trips to Hastings Old Town or even London.
When not at Lauriston, Emma enjoys spending time with her family including her twin girls and Dottie the French bulldog.
Our Maintenance Worker and Gardener Steve joined Lauriston in December 2019 and is instrumental to the smooth running of our home. A former vessel planner, telecoms engineer and legal assistant, Steve clearly enjoys variety in his work and no two days at Lauriston are ever the same! His hobbies include fishing, upcycling and being with his family and three cats.
Karina, one of Lauriston's senior care assistants, has dedicated over 40 years to the care sector since leaving school. She holds a NVQ Level 3 Diploma in Health & Social Care and has been part of MHA since 2019, joining Lauriston in 2022. She especially enjoys taking residents on trips to the seaside and the theatre for pantomimes, creating cherished memories with them. Outside of work, Karina is an avid reader who loves spending time with her family including her granddaughter.
Nathan, a senior care assistant at Lauriston, has over 20 years of experience in the care sector, including a previous role as a home manager. He holds a NVQ Level 5 Diploma in Health & Social Care and is currently being sponsored by MHA to train as an Assistant Practitioner. Outside of work, Nathan enjoys travelling and is a huge pet lover. His busy and noisy household consists of three dogs, four cats and two rabbits!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lauriston to verify any information. View our terms and conditions. Lauriston has an Enhanced Service - more info.
