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Sovereign Lodge Care Centre

2 Carew Road, Eastbourne, East Sussex BN21 2DW
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Sovereign Lodge Care Centre, Eastbourne
Sovereign Lodge Care Centre, Eastbourne
Sovereign Lodge Care Centre, Eastbourne

Sovereign Lodge Care Centre, in Eastbourne, carries out skilled nursing and residential care within an environment that is ideal for older people and also the practice of dementia care.

A modern and spacious interior includes numerous homely comforts, the option to personalised bedrooms, a multi-sensory snoezelen room and an activity room, while outside is a secure garden.

Specialist beds, hoists and baths help those with mobility issues and all staff have ongoing training to keep standards high. Different backgrounds are respected and regular assessments are made.

Care Provided by Sovereign Lodge Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,800
Residential Dementia CareFrom £1,750From £1,800
Nursing CareFrom £1,750From £1,800
Nursing Dementia CareFrom £1,750From £1,800

Contact Sovereign Lodge Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Margaret Coscolluela(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (39)

Sovereign Lodge Care Centre Reviews (245)

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9.8

Sovereign Lodge Care Centre has a Review Score of 9.8 (9.754) out of 10, based on 38 reviews in the last 2 years. Over all time Sovereign Lodge Care Centre has 245 reviews.

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Showing 245 reviews matching selected criteria
Review from S L (Son of Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

Lovely place, so much fun, nice and clean, excellent staff.

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Review from J L (Mother of Resident) published on 9 May 2025 Submitted via Postal Card
Overall Experience

Lovely, friendly, caring place! Everything is thought of. Kind and caring staff.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your very kind words about your experience, and I will share your thoughts with the team.

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Review from M M (Daughter of Resident) published on 1 May 2025 Submitted via Website
Overall Experience

My experience of Sovereign Lodge is that it is a very caring, warm and friendly place. All the staff are amazing and really look after the residents well. Everyone is treated with kindness and dignity. It is a bright, cheerful environment and the numerous activities bring fun and laughter to all. Everyone makes the effort to get to know the residents and their families and we are always greeted with a smile and warm welcome. All in all, if your loved one has to go into residential care, Sovereign Lodge is an excellent place to be.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

We truly appreciate your feedback, thank you. I will share this with the team.

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Review from N G (Sister-in-law of Resident) published on 21 April 2025 Submitted via Postal Card
Overall Experience

Staff were excellent, very caring and helpful. Excellent management team. Visiting made easy, very pleasant atmosphere in the care home.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your time in giving us feedback. I will share this with the rest of the team. Thank you for the 5 stars, we will continue to go above and beyond for our residents.

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Review from Rachelle W (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card
Overall Experience

It is a difficult decision to make when you need to put a loved one in a nursing home. You want to know you have chosen well. I was really pleased with Sovereign Lodge and I certainly had made the best decision for Mum. The staff are incredibly caring and kind. They always treated Mum with dignity. The activity coordinators have so much energy and enthusiasm and ensured all residents are involved if that is what they want. There was a lot of variety of things for Mum to do. Mum was stimulated and that is what meant the most to me. I also wanted Mum to retain as much independence as possible and this was something the staff knew and supported Mum with. The management and team were caring and considerate, they were always willing to listen and accommodate my requests. As soon as you walk in the staff have a smile and greet you. I was always kept informed. I feel so lucky I found Sovereign for Mum, they provided her high quality care.

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Review from K B (Daughter of Resident) published on 24 March 2025 Submitted via Postal Card
Overall Experience
My mother has been a resident since September 2022 I have never had any issues regarding her care. Everybody at the home fare pleasant, friendly, engaging towards myself and my mother.

The offer plenty of activities to all who take part. Room chats each day for those who cannot participate no one is left out. All staff are fantastic, food is hot and varied and presented well and plenty of it. The most important thing for me is my mother's care which it is outstanding.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you very much for taking the time to write such a wonderful review. I will be sure to share your kind words with the Team, who will be delighted with the lovely feedback.

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Review from G H (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card
Overall Experience

Mum has been at Sovereign Lodge since July 2024, her recovery from a 2nd serious stroke has been amazing due to the care and attention from all the staff. From the beginning I have felt Mum has been well attended and safe which is a weight off my mind and as a result Mum is eating, drinking and able, with help to now be a part of the activities in the lounge, being able to join Mum for lunch and help her eat has been good as she is more willing to enjoy her food. Overall Mum being at Sovereign Lodge has given Mum and me the hope of the best care for what is ahead.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for taking the time to review. Your feedback is invaluable to us, such positive words are a real boost to our team's morale. We are delighted at how well your Mum has settled. We will surely share your lovely words with the rest of the team.

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Review from Michele B (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card
Overall Experience
Sovereign Lodge has a warm and caring environment. Staff are kind and considerate with my mum in particular and everyone generally. I cannot praise them enough. They provide the best care under sometimes, tricky circumstances.

I can go away knowing my mum is safe and well looked after.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your lovely review. We appreciate your feedback, and I will share this with the rest of the team.

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Review from Jason L (Son of Resident) published on 30 January 2025 Submitted via Website
Overall Experience
Due to my mum's Dementia, she could no longer live in her own home so after much searching, we chose Sovereign Lodge Care Centre for my mum. I feel that this has certainly been the right choice and the right place for her. The staff are kind and caring and always attentive. My mum has settled in now and has a lovely spacious room. The staff are so friendly and always at hand for any advice or questions.
There are always plenty of staff on duty and a nurse on duty 24 hours a day. There are activities each day and a lovely summer house in the garden if family want to come in and have private time. Communication is very good and the home works with you to make sure your needs are met.

Most importantly thank you to all the staff for being so caring.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for taking the time to give us positive reviews. I have shared this with the team and we will continue to do our best for our dear residents.

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Review from Chrissie B (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

My father was very well cared for during the few months he was at Sovereign Lodge Care Centre. The staff were always very, very helpful and friendly. I found the whole team to be very organised and up to date with everything relating to the care of my father and worked with efficiency keeping me up to date with everything aspect of his care. I would like to thank everyone who cared for my father and appreciate everything that was done to make the end of his life as comfortable as possible .

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your feedback. I hope all is well with you. I will pass on your comments to the team, and I am pleased that you had a positive experience in our lovely home.

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Review from T W (Daughter of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

On each visit to see my dad I am always struck by the warmth shown by each and every staff member and their care which is exemplary. Every person is so kind and I am always put at ease. The lovely receptionist is so welcoming and always takes time to ask how I am. I feel so grateful and lucky that my dad is in such wonderful hands. Thank you.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your lovely words and your time for giving us feedback. I will surely pass this on to the rest of the team.

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Review from Shelia B (Sister of Resident) published on 11 December 2024 Submitted via Postal Card
Overall Experience

I have visited my Brother every week for the last few weeks, I have always been met by friendly staff. His room is spotlessly clean and comfortable. It really is a home-from-home. My Brother tells me the food is very good and although he cannot do all the activities he likes to watch. I cannot fault this place at all.

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Review from P K (Wife of Resident) published on 9 December 2024 Submitted via Postal Card
Overall Experience

The feeling when you enter Sovereign Lodge is very welcoming, the staff are very caring and gentle with the residents also as a visitor I am welcomed by all I meet. When I am unable to visit my husband I know he is being well looked after, so I have no worries, Thanks to the manageress and team and to all at Sovereign Lodge.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for your valuable feedback. We are delighted with how satisfied you are with our home and the exceptional care provided by our dedicated staff team. The team here at Sovereign Lodge are part of one family and supports our residents and relatives every step of the way.

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Review from G D (Son of Resident) published on 29 November 2024 Submitted via Postal Card
Overall Experience

It's been all very good service, we have been impressed by the staff in particular.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for leaving us a review; I will pass this on to the team. We love having you come to visit us.

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Review from Elizabeth W (Resident / Service User) published on 15 October 2024 Submitted via Postal Card
Overall Experience

I love Sovereign Lodge. I have been here for 9 years. I love Sovereign Lodge, it's the best care home I have been to in comparison to other care homes. I love the activities. The other residents are very kind. I like the food and the two activities staff are very kind. In fact, it's the best care home in the area.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your lovely words about your experience at Sovereign Lodge. I will share your review with the rest of the team, which will be appreciated. Thank you for choosing Sovereign to be your home for the past nine years, and we are pleased that you are loving your stay with us.

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Review from C T (Relative of Resident) published on 10 October 2024 Submitted via Postal Card
Overall Experience

All staff from the management, reception, nurses, carers, cleaners and activities coordinators are very welcoming and helpful. My relatives room is spacious, clean and homely. The garden pod is a useful meeting place that allows 'time out'. I would recommend this home.

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Review from S M (Daughter of Resident) published on 26 September 2024 Submitted via Postal Card
Overall Experience

Dad was admitted to Sovereign Lodge for end-of-life care, consequently, he was unable to use the facilities, access activities, or select food choices. He seemed to be treated with dignity whenever we visited. Dad stayed for approx. 4 weeks. Most of the final 2 weeks he was sleeping.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for your kind words and your feedback is so important to us. We do appreciate taking the time to give us feedback which I will be sure to share with the team.

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Review from Ian D (Son of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience

The home is excellent and first-class all around. You must be pleased with all your staff, second to none. You can't fault any thing. Well done.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for taking the time to review the home and for your feedback. I will share this with the rest of the team and I appreciate your support.

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Review from Alice C (Daughter of Resident) published on 31 July 2024 Submitted via Website
Overall Experience
I cannot thank Sovereign Lodge enough for the amazing care they provided my dad. They were always so thoughtful, constantly thinking of his needs and making changes to improve his care and to keep the best quality of life possible. They treated him with so much respect and dignity, taking the time to get to know him and his personality (in particular his sense of humour) in order to tailor the care to his particular needs. They offered help with making the room more homely by hanging pictures and rearranging the furniture and putting on events for families to be part of - we will always have a fond memory of the Easter Egg hunt they put on for the children visiting at Easter. The staff were always cheerful and made me and my family feel welcome and cared for, offering so much support to us as we dealt with the difficult changes.

I would highly recommend this care home to others.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for taking the time to leave such a wonderful review, your feedback is so important to us. We endeavour to provide the best experience for our residents and their families. Thank you for sharing your kind words with us; these will be shared with the team.

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Review from H H (Wife of Resident) published on 15 July 2024 Submitted via Website
Overall Experience

I don't have enough words to thank everyone at Sovereign Lodge. All the staff showed my husband great kindness and respect without fail, regardless of which department they worked in. Both management and nursing care were excellent. They always made me and my family very welcome, were very supportive and kept us well informed. They clearly understand the enormity of having to move a loved one into care and the importance of doing everything in their power to make their time there the best possible. Thank you!

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your lovely review. We absolutely loved having your dad stay with us. It was a pleasure to know your family. I will be sure to pass your feedback on to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Sovereign Lodge Care Centre.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Sovereign Lodge Care Centre.

Meet the Team (5)

Margaret Coscolluela
Margaret CoscolluelaJob Title:Home Manager

Our day-to-day can be challenging, but it requires commitment, motivation, and skills to make a vision into reality. I am passionate about delivering person-centred care to our residents and maintaining their independence as much as possible. It is a big adjustment for a resident to leave their own house and be in a nursing home, thus, we as a team help them feel welcomed and ensure a homely environment.

The best part of my working day is knowing that I have made a difference in someone's life and have helped them through a difficult situation. Knowing that a resident is satisfied with the care we provide is the greatest achievement for me at the end of the day."

Kathleen Rose
Kathleen RoseJob Title:Administrator

I wished to be part of this growing company and be able to contribute my knowledge and skills, at the same time learning and growing with the company.

Before I came to Healthcare Homes I was an
administrator/receptionist for a different provider.

I think a person needs to be knowledgeable or must be willing to learn. You must be people orientated, know how to deal with different kinds of people in a friendly but professional manner. Must be well organised and know how to manage time. Stay calm.

The favourite part of my working day is being able to help out with the team. Completing tasks and being ready to accept more. Meeting new people.

The biggest professional challenge in my current role was moving from a corporate company where I had been for 5 years to a smaller but growing company. Luckily enough, after a few weeks of intensive training, I was able to adapt and settle quickly into my new home. Thanks to the most friendly and accommodating staff/residents and relatives of Sovereign Lodge and those at our operations office Apex.

My biggest career highlight to date? I am quite happy to see the progression of my career over the span of six years.

Qualities that make me stand out are;

A good home manager must have good leadership and at the same time be caring and have a passionate heart. Time management is also very important.

My interests outside of work are spending time with my little boy, playing in the sand or swimming together. I also like watching movies and shopping.

I look forward to working with my colleagues who are a bunch of happy and energetic people. Meeting and greeting residents and relatives. Being productive at work – being able to accomplish all tasks given

Tracy Wehham
Tracy WehhamJob Title:Activities co-ordinator
Sovereign Lodge has a very good name in the local community and I wished to have a more fulfilling job role
Before joining Healthcare Homes I was a landlady at a local public house. I had always worked in the service industry.
To be good in my role I need to be bubbly, outgoing, motivated and confident. Being able to work as part of a team or take a lead role if necessary. Energetic, enthusiastic and loving the job of making people happy.
The favourite part of my working day is putting a smile on people’s faces and making a difference. Giving residents something to look forward to.
My biggest professional challenge in my current role is being diverse in the role and giving a wide variety in the activity schedule; keeping it fresh and exciting. I am undertaking a Health Care Practitioner trainee role which I am very excited about and looking forward to the outcome.
Although there have been many highlights during my time here, none more important than walking in to the lounge areas and seeing smiling, happy residents
The qualities I have to make me stand out are good leadership qualities, being able to communicate freely with staff. Good problem solving skills

Outside of work I like spending time with my family, dining out, walking and enjoying the fresh air with loved ones, watching movies and shopping

The relationships I have formed with my colleagues and residents; it’s not just a job to me. I can honestly say in my time working here, this is my family as well as my friends

Frank Joseph S. Sorilla
Frank Joseph S. SorillaJob Title:Maintenance ManagerJoined: 2025

I enjoy working with the staff and being part of a supportive team. I take pride in meeting residents’ expectations and resolving any problems quickly to keep the home running smoothly. I hold a degree in Carpentry and Joinery from Sussex Downs College, which helps me maintain a safe and comfortable environment for everyone.

Jose Rodrigues
Jose RodriguesJob Title:Head Chef

We have a great team here, and I’m passionate about providing good food for our residents.

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