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Sovereign Lodge Care Centre

2 Carew Road, Eastbourne, East Sussex BN21 2DW
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Sovereign Lodge Care Centre, Eastbourne
Sovereign Lodge Care Centre, Eastbourne
Sovereign Lodge Care Centre, Eastbourne

Sovereign Lodge Care Centre, in Eastbourne, carries out skilled nursing and residential care within an environment that is ideal for older people and also the practice of dementia care.

A modern and spacious interior includes numerous homely comforts, the option to personalised bedrooms, a multi-sensory snoezelen room and an activity room, while outside is a secure garden.

Specialist beds, hoists and baths help those with mobility issues and all staff have ongoing training to keep standards high. Different backgrounds are respected and regular assessments are made.

Care Provided by Sovereign Lodge Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,800
Residential Dementia CareFrom £1,750From £1,800
Nursing CareFrom £1,750From £1,800
Nursing Dementia CareFrom £1,750From £1,800

Contact Sovereign Lodge Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Margaret Coscolluela(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (39)

Sovereign Lodge Care Centre Reviews (245)

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9.8

Sovereign Lodge Care Centre has a Review Score of 9.8 (9.754) out of 10, based on 38 reviews in the last 2 years. Over all time Sovereign Lodge Care Centre has 245 reviews.

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Showing 245 reviews matching selected criteria
Review from G F (Daughter of Resident) published on 8 July 2024 Submitted via Postal Card
Overall Experience

Sovereign Lodge has proved to be 'Simply the best' in caring for my mum. All areas are clean and bright with warm colour schemes. The staff are cheerful and helpful. I always feel listened to and any concerns are discussed and acted upon. The chef is wonderful and the food is lovely, having had lunch with Mum a number of times. Activities are varied to keep the residents fit, healthy and motivated both physically and mentally when able. Trips into the garden for fresh air are key and this is organised as frequently as possible. Different musician's visits are excellent and a sing along always popular. I appreciate the staff knowing who my mum is and calling her by name and having a chat, it makes residents feel loved and cared for as though they are part of a family that makes Sovereign Lodge the special place that it is.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your lovely review and comments about the home. We are pleased that you and your mum are delighted with the services here at Sovereign Lodge.

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Review from Julie S (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card
Overall Experience

Sovereign Lodge is a wonderful care home with approachable and caring staff who care for my dad's overall needs not just physical ones. When my dad entered the home he was very unsure and confused but the wonderful caring staff and overall facilities have enabled him to settle and feel safe and secure in his surroundings. I would and have recommended others to this very caring care home.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for taking the time to review our home and giving us 5 stars. Your kind words will be shared with our team. Thank you for allowing us this time to get to know your dad and you all as a family. Very much appreciated by us all at Sovereign Lodge.

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Review from Margaret P (Wife of Resident) published on 21 June 2024 Submitted via Postal Card
Overall Experience

Generally satisfied with the care provided. Overall staff at Sovereign Lodge are excellent.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for taking the time to leave us feedback. The team is striving hard to ensure that we provide the best experience for our residents and their families. Feedback is really important to us and these will be shared with the team.

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Review from Elaine G (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card
Overall Experience

Mum has a lovely room and says the nursing staff and carers are very kind and treat her with respect. She loves the activity coordinators who are so enthusiastic and have engaged her in exercise classes, music and face painting! Amongst many other things. She has been at the care home since March and seems a lot happier. Family are always made very welcome too.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for finding the time to write this review. Your feedback is appreciated and means a lot to the dedicated team.

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Review from C S (Friend of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience

My friend has been looked after well with a mixture of allowing her to do her own thing and encouragement to do things that would be for her benefit such as having a shower when she needs it but isn't keen to cooperate. My friend is treated with care and respect and when it was her birthday the staff had put up balloons and banners and there was a cake with a candle that a few of us shared with her and she enjoyed.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for taking the time to give us a review. The team is doing their very best for our residents.

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Review from J L (Daughter of Resident) published on 18 April 2024 Submitted via Website
Overall Experience
My father was a resident for three weeks having been in hospital for eight weeks. During this time, he was very well cared for, and the nurses were happy to discuss any concerns I had relating to his health.
The home is extremely welcoming and well-managed.

Thank you to all who looked after Dad, and the support given to myself.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for the time to give us a review. I appreciate your feedback and will make sure to share it with the team. It was a pleasure to care for your dad.

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Review from B M (Son of Resident) published on 18 April 2024 Submitted via Postal Card
Overall Experience

The staff at Sovereign Lodge were great, creating a friendly, caring and professional environment. Mum was always treated with dignity and respect. We as a family appreciated all the care and kindness given to Mum and we were always made to feel welcome when visiting. We do not have a bad word to say about Sovereign Lodge and would recommend it to anyone.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your very kind words about the team here at Sovereign Lodge and your experience with us. It was a pleasure to look after your Mum.

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Review from K W (Daughter of Resident) published on 19 March 2024 Submitted via Postal Card
Overall Experience
Very caring environment. Fantastic staff!

Nothing was too much trouble. Treated the residents with respect and dignity.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your very kind words about the team here at Sovereign Lodge and your experience with us. I will share this with the team.

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Review from Andy H (Brother of Resident) published on 11 March 2024 Submitted via Website
Overall Experience
The improvement in my brother's condition since arriving is remarkable. He is in much better spirits, eating and drinking, which is important since he is bed-bound, and now watches the TV, uses a streaming service on his phone and has a much better quality of life than when in the hospital.
All of the staff have been very friendly, helpful and caring, and the food is good, encouraging him to eat.

I hope the switch to digital records will allow relatives to see how he is doing.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

The team at Sovereign Lodge is most appreciative of your kind words. We will continue to encourage your brother to attend group activities. We thank you for taking the time to review our home. Knowing we make a difference in our residents' day is so important.

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Review from J J (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card
Overall Experience

The staff have been amazing with my mum. After two hospital stays they have got her back to a good level. Staff are so attentive and 'on the ball' with all Mum's needs. I now know she is safe and very well looked after. I finally have peace of mind.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for taking the time to write a review for us. Your kind words will be shared with our team. We will continue to improve our services to provide the best experience for our residents and their families. Very much appreciated by us all.

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Review from N I (Daughter of Resident) published on 7 February 2024 Submitted via Postal Card
Overall Experience

Dad was as happy as he could be anywhere. Most of the staff were excellent, treating Daf with dignity, and they really cared about him, so we were very satisfied. Office staff were lovely too. Dad could be very difficult at times, which made it difficult for staff to help him on occasions; he wouldn't be helped or let them in his room, which is why some scores are good rather than excellent. I feel that having a chart in residents' rooms to note their likes, foodwise, and interests would help the staff familiarise themselves with particular needs to offer the best experience.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

We are so glad to hear about your positive experience and thankful for your kind comments. As a team, we are striving together to provide the best experiences for both our residents and family members. Thank you for taking the time to share your experience. We have a copy of "the Care Passport" in the resident's room that is accessible to the staff.

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Review from A C (Resident / Service User) published on 29 January 2024 Submitted via Postal Card
Overall Experience

Very happy.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your feedback. We are pleased that you are happy in our care, and I will cascade this with the team.

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Review from J M (Daughter of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience

My father was only in Sovereign Lodge for a week until his passing, having been discharged to their care following a short critical illness stay in hospital. We cannot emphasise the care and kindness that everyone at Sovereign Lodge extended to both my dad and to us, his family.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for taking the time to write a review for us. I will be sure to let the team know your positive words. It's been a pleasure to have known your family.

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Review from Christopher H (Son of Resident) published on 15 January 2024 Submitted via Postal Card
Overall Experience
Although my mother was only a resident for six days, she was treated well and cared for. We were always welcomed by all staff and offered refreshments.

We thank all the lovely staff for everything they did to make Mum's final days peaceful and calm, particularly the two staff who were so gentle and thorough with their care on the night she became ill.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your lovely words about the team at Sovereign Lodge. It was a pleasure to know your family.

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Review from Lesley G (Wife of Resident) published on 15 January 2024 Submitted via Website
Overall Experience

Sovereign Lodge has been magnificent in their care of my husband up to the point when he died in November. All the staff were wonderful, but my personal praise goes to the Nurse. She made certain that all family members were aware of what was happening, speaking to each of them to ensure that they all knew the situation as his condition deteriorated and to ensure that everyone was on the same page throughout. Her warmth and care helped me to get through a difficult time, and she oversaw his final days. I shall always be eternally grateful to her and all the staff for their support during this very stressful time.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your very kind words about the team here at Sovereign Lodge and your experience with us. It was a pleasure to look after your husband whilst he was with us. I will be sure to pass them on to the team.

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Review from Graham B (Friend of Resident) published on 9 January 2024 Submitted via Website
Overall Experience

The staff are very caring both to residents and visitors, when our friend was reaching end of life they kept us informed and made her as comfortable as possible. I can recommend Sovereign Lodge to anyone looking for a care home.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you very much for your kind words. I will be sure to pass this review on to the whole team. It's been a pleasure to care for your friend and to know you.

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Review from Harold K (Husband of Resident) published on 9 January 2024 Submitted via Website
Overall Experience
My wife was transferred to Sovereign Lodge at the beginning of September 2023. Unfortunately, my wife was bed-bound but from the moment she arrived, she was cared for with compassion and dignity. My wife was always kept clean and tidy. Nothing was too much trouble for the staff, everything ran very smoothly. I used to go in twice a day to help feed her as she was unable to do anything for herself, and the staff were always available to advise and help if needed.
My wife was in Sovereign Lodge for almost 4 months and the treatment she received was second to none. I would have no hesitation in recommending the home.

The room was a little tired and perhaps some decorating was needed, but I guess with a continual throughput of residents it is difficult to find time to decorate.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your lovely words, it was a pleasure to know your family. I will make sure to pass this on to the team. The redecorating of the rooms is a work in progress.

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Review from Don B (Power of Attorney of Resident) published on 18 December 2023 Submitted via Website
Overall Experience
My stepfather-in-law was admitted to the Home in August 2023, having previously spent two years in a care home. He suffered from severe dementia and was not expected to live for long.

I am very impressed with the care he received throughout the remaining five months of his life, and would strongly commend the staff for their dedication to residents.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for finding the time to write this review. Your positive comments are really appreciated and mean a lot to the dedicated team here at Sovereign Lodge.

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Review from S T (Daughter of Resident) published on 1 December 2023 Submitted via Postal Card
Overall Experience

Sovereign Lodge cared for Mum while we found a placement nearer home. During her stay, Mum received excellent care. She perked up so much and enjoyed her stay. All the staff are so caring and helpful.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

We thank you for taking the time to review our home. Knowing we make a difference in our residents' day is so important. Thank you for taking the time to share your experience.

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Review from Stephen R (Friend of Resident) published on 6 November 2023 Submitted via Postal Card
Overall Experience

There is always a welcome when you arrive. The nurses are always ready to answer any questions and give a review of the patient. The person I see is happy there and content with everything. I leave feeling happy knowing that the person I visit is content with her life.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for taking the time to share your kind words with us; these will be shared with the team. We work together to provide the best experiences for both our residents and family members.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Sovereign Lodge Care Centre.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Sovereign Lodge Care Centre.

Meet the Team (5)

Margaret Coscolluela
Margaret CoscolluelaJob Title:Home Manager

Our day-to-day can be challenging, but it requires commitment, motivation, and skills to make a vision into reality. I am passionate about delivering person-centred care to our residents and maintaining their independence as much as possible. It is a big adjustment for a resident to leave their own house and be in a nursing home, thus, we as a team help them feel welcomed and ensure a homely environment.

The best part of my working day is knowing that I have made a difference in someone's life and have helped them through a difficult situation. Knowing that a resident is satisfied with the care we provide is the greatest achievement for me at the end of the day."

Kathleen Rose
Kathleen RoseJob Title:Administrator

I wished to be part of this growing company and be able to contribute my knowledge and skills, at the same time learning and growing with the company.

Before I came to Healthcare Homes I was an
administrator/receptionist for a different provider.

I think a person needs to be knowledgeable or must be willing to learn. You must be people orientated, know how to deal with different kinds of people in a friendly but professional manner. Must be well organised and know how to manage time. Stay calm.

The favourite part of my working day is being able to help out with the team. Completing tasks and being ready to accept more. Meeting new people.

The biggest professional challenge in my current role was moving from a corporate company where I had been for 5 years to a smaller but growing company. Luckily enough, after a few weeks of intensive training, I was able to adapt and settle quickly into my new home. Thanks to the most friendly and accommodating staff/residents and relatives of Sovereign Lodge and those at our operations office Apex.

My biggest career highlight to date? I am quite happy to see the progression of my career over the span of six years.

Qualities that make me stand out are;

A good home manager must have good leadership and at the same time be caring and have a passionate heart. Time management is also very important.

My interests outside of work are spending time with my little boy, playing in the sand or swimming together. I also like watching movies and shopping.

I look forward to working with my colleagues who are a bunch of happy and energetic people. Meeting and greeting residents and relatives. Being productive at work – being able to accomplish all tasks given

Tracy Wehham
Tracy WehhamJob Title:Activities co-ordinator
Sovereign Lodge has a very good name in the local community and I wished to have a more fulfilling job role
Before joining Healthcare Homes I was a landlady at a local public house. I had always worked in the service industry.
To be good in my role I need to be bubbly, outgoing, motivated and confident. Being able to work as part of a team or take a lead role if necessary. Energetic, enthusiastic and loving the job of making people happy.
The favourite part of my working day is putting a smile on people’s faces and making a difference. Giving residents something to look forward to.
My biggest professional challenge in my current role is being diverse in the role and giving a wide variety in the activity schedule; keeping it fresh and exciting. I am undertaking a Health Care Practitioner trainee role which I am very excited about and looking forward to the outcome.
Although there have been many highlights during my time here, none more important than walking in to the lounge areas and seeing smiling, happy residents
The qualities I have to make me stand out are good leadership qualities, being able to communicate freely with staff. Good problem solving skills

Outside of work I like spending time with my family, dining out, walking and enjoying the fresh air with loved ones, watching movies and shopping

The relationships I have formed with my colleagues and residents; it’s not just a job to me. I can honestly say in my time working here, this is my family as well as my friends

Frank Joseph S. Sorilla
Frank Joseph S. SorillaJob Title:Maintenance ManagerJoined: 2025

I enjoy working with the staff and being part of a supportive team. I take pride in meeting residents’ expectations and resolving any problems quickly to keep the home running smoothly. I hold a degree in Carpentry and Joinery from Sussex Downs College, which helps me maintain a safe and comfortable environment for everyone.

Jose Rodrigues
Jose RodriguesJob Title:Head Chef

We have a great team here, and I’m passionate about providing good food for our residents.

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