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Sovereign Lodge Care Centre

2 Carew Road, Eastbourne, East Sussex BN21 2DW
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Sovereign Lodge Care Centre, Eastbourne
Sovereign Lodge Care Centre, Eastbourne
Sovereign Lodge Care Centre, Eastbourne

Sovereign Lodge Care Centre, in Eastbourne, carries out skilled nursing and residential care within an environment that is ideal for older people and also the practice of dementia care.

A modern and spacious interior includes numerous homely comforts, the option to personalised bedrooms, a multi-sensory snoezelen room and an activity room, while outside is a secure garden.

Specialist beds, hoists and baths help those with mobility issues and all staff have ongoing training to keep standards high. Different backgrounds are respected and regular assessments are made.

Care Provided by Sovereign Lodge Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,800
Residential Dementia CareFrom £1,750From £1,800
Nursing CareFrom £1,750From £1,800
Nursing Dementia CareFrom £1,750From £1,800

Contact Sovereign Lodge Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Margaret Coscolluela(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (39)

Sovereign Lodge Care Centre Reviews (245)

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9.8

Sovereign Lodge Care Centre has a Review Score of 9.8 (9.754) out of 10, based on 38 reviews in the last 2 years. Over all time Sovereign Lodge Care Centre has 245 reviews.

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Showing 245 reviews matching selected criteria
Review from Simon T (Son of Resident) published on 6 November 2023 Submitted via Website
Overall Experience

My Mum was a resident at Sovereign Lodge care home for 9 months until she very sadly passed away. The care my Mother received during this time was first class and all the staff were very friendly but professional when they needed to be. If you are looking for a care/nursing home in Eastbourne I can assure you that your loved ones will receive excellent care from highly skilled and competent staff at all levels of the business.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for your kind words. Your positive comments are really appreciated and mean a lot to the dedicated team at Sovereign Lodge. It has been a pleasure getting to know your Mum and the rest of the family.

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Review from Sally G (Wife of Resident) published on 19 October 2023 Submitted via Postal Card
Overall Experience
My husband was admitted a month ago. All the staff have been very kind and attentive, Nurses very patient, which can’t be easy when you have a good number of residents. Entertainment is great, the activities girls are full of energy , fun, and helpfulness to all residents. There is plenty to stimulate residents if they wish to participate.
. Food is very good , no one would go hungry , and interestingly, my husband who can be choosy about what he will eat, is thoroughly enjoying his meals and eating things he wouldn’t normally go for at home !

Thoroughly recommend Sovereign Lodge as a well run , caring Home .

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your very kind words. We are all here to make a difference and ensure we offer the best possible care to our residents. I will pass on your kind words to the team.

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Review from Ian P (Husband of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

My wife has been in Sovereign Lodge for just over six weeks having settled in well from day one. What I thought would be a traumatic time for both of us proved to be much easier due to the devotion of the staff and the caring environment they provide. She often expresses how happy she is and how much she enjoys being there. I am continually amazed at the dedication of the staff and the loving and caring attitude they have towards the residents and although it is a very relaxed environment at Sovereign Lodge, this is not at the expense of the efficiency and effectiveness. Overall, there is really nothing not to like. The food is good, the place is kept spotless and above all the staff are fantastic in providing a safe, loving and very often fun environment for the residents to live in. We both feel so lucky that Sovereign Lodge was suggested to us. It has been a good choice and would strongly recommend it to anyone seeking care for a loved one in this area.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your generous words. We are so pleased to hear our staff are so dedicated, loving and have a caring attitude towards your wife and other residents. The staff always go above and beyond and make sure the best care possible is being provided. Please do let us know if there are still areas that we need to improve to make your wife's stay as comfortable as possible.

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Review from Patricia C (Wife of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

I have found Sovereign Lodge to be a very friendly place, always a lovely welcome when I visit my husband (which is most days), nothing is too much trouble for the care workers. Also the food is very good, choice-wise as well. I have nothing but the highest praise for Sovereign Lodge. I have also recommended to a friend.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for taking the time to leave us a review. We are happy to hear that you found our staff to be friendly and helpful. Thank you again for taking part in the big events in the home.

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Review from Yvonne J (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience

My mother has been with Sovereign Lodge since January 2022 and you have made her so happy with all the entertainment you have and parties. All the staff are so kind, caring and helpful which is reassuring. My mother and father celebrated last September their 70th wedding anniversary at Sovereign Lodge with a party for family and special friends and it was lovely. Your staff made it all worthwhile for us. Many thanks for keeping Mum safe, much appreciated.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make your mother stay as comfortable as possible. It has been our pleasure that we managed to take part in your parent's wedding anniversary.

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Review from Bryony T (Niece of Resident) published on 7 September 2023 Submitted via Website
Overall Experience

My aunt was placed here in an assessment bed from hospital. Every single member of the team that we encountered were all so helpful, caring and professional. I wouldn't hesitate to recommend Sovereign Lodge, I just wish it was nearer to us so that my aunt could have stayed longer.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for finding the time to write this review. Your positive comments are really appreciated and mean a lot to our dedicated team. Kindly send our regards to your aunt, it has been a pleasure to know her.

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Review from Clive B (Husband of Resident) published on 5 September 2023 Submitted via Postal Card
Overall Experience

My wife arrived at Sovereign Lodge a week ago today. Previously she has been at a hospital for six weeks after having a partial hip replacement. She has mild dementia and walking problems but has settled in to her new environment very well. I am quite relieved at the care she has received. The staff and health care assistants are all wonderful - totally dedicated to their work.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for your kind comments, I will pass on to the team.

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Review from K D (Son of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience
Absolutely wonderful level of care.
I can't fault it.

Five stars.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

It was our pleasure to support you and your Dad in Sovereign Lodge. We are pleased to have made a difference and thank you for your very kind words, which will be passed on to the team.

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Review from Matt J (Son of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience
Mum was placed here in an assessment bed, as I was no longer able to give Mum the care she needed (palliative) after being in the hospital for two months.

Sovereign Lodge provided excellent care for Mum's one-month stay, which really took the pressure off me. All the staff were professional, caring, polite and extremely respectful. The fact that visiting Mum was unrestricted, all hours, night and day, meant that visitors could decide their own times. Thank you so much for being able to care for Mum during her final weeks.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for finding the time to complete a review. Your kind words are truly appreciated. From all at Sovereign Lodge, our thoughts remain with you and the rest of the family.

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Review from David B (Nephew of Resident) published on 18 July 2023 Submitted via Website
Overall Experience

We visited several care homes before finding one that we thought would suit our uncle. A lovely care home. He was looked after and cared for very well. All the staff, including management, reception were excellent, friendly, welcoming, and helpful. Very thankful for the end-of-life care that he was given. If I have to go to a care home, I'd be very happy to go here.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for sharing your experience. We are so pleased that your family is happy. We are proud of our lovely home and how hard our team works to provide the best care.

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Review from Carolyn F (Daughter of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

From my first enquiry and initial visit, I have been extremely impressed by everything and everybody at Sovereign Lodge. When my mother moved in, she was treated with such a warm welcome, and she settled in very well from day one. It feels as though everyone is working together to make a very happy home. The management team, nursing team, care staff, activity organisers, office and reception team, catering staff, cleaners and maintenance staff are all extremely kind and caring. They are very knowledgeable and considerate of the resident's needs. The nursing care is exceptional, and I feel that all staff have an excellent understanding of the elderly and od dementia. There are numerous activities every day, all very good. The food looks delicious and birthdays are always celebrated with cake! All in all, Sovereign Lodge is a really well-run, caring home. Thank you, everyone.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for your kind comments and for the thoughtful review. It means such a lot to our care team, and we greatly appreciate this.

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Review from Juliet K (Niece of Resident) published on 3 July 2023 Submitted via Website
Overall Experience

My aunt was very well looked after. I was kept informed and warmly welcomed. I am grateful for all that the staff did to help us as a family during this challenging time after her fall, breaking her hip, and after her stroke. The activities coordinators were brilliant. The staff took time with her and seemed to genuinely care.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for taking the time to review us; it is always rewarding to hear about your personal experience, and it means a lot to our staff.

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Review from Denise B (Niece of Resident) published on 3 July 2023 Submitted via Website
Overall Experience
After searching for a care home for our uncle in Eastbourne (as living in London) - we were delighted that he was accepted and welcomed to Sovereign Lodge - and felt immense relief that he was being cared for after being in hospital for eight weeks suffering from dementia and unable to look after himself after suffering a fall with a replacement hip. From the moment I walked in to view, it was so welcoming, light and bright with a spacious outdoor garden area, friendly staff and a lovely dining area.
All the carers, nurses, activity managers and admin staff are wonderful. They always kept us updated on our uncle's situation as living so far away - which helped tremendously and so welcoming to us when visiting, including invitations to the activities and family events to participate in.

Sovereign Lodge cared for my uncle with great kindness looking after all his needs; he always looked smart and well-groomed, and very grateful to Sovereign Lodge that his end-of-life care needs treated with the utmost dignity.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for taking the time to share your experiences and for your heartfelt comments. It means a great deal to our team and really helps other friends and families. I have passed your positive feedback to the team and they were so pleased. All the best from all the staff from Sovereign Lodge.

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Review from Tara M (Granddaughter of Resident) published on 28 June 2023 Submitted via Website
Overall Experience

Absolutely wonderful staff, so caring and gave my nan the end-of-life care that she truly deserved. In particular, two members of staff were so wonderful. I can not thank them and all the staff enough for taking care of my nan.

Reply from Margaret, Home Manager at Sovereign Lodge Care Centre

Thank you so much for your positive comments, and I will share this with everyone at Sovereign. It means such a great deal to all of our staff to have such wonderful feedback. Sending our regards to your family.

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Review from Angela L (Daughter of Resident) published on 16 June 2023 Submitted via Postal Card
Overall Experience

Since Mum has been here, the care she has had has been outstanding. I am always told if anything is wrong, and I know with the care she is given, I never have to worry as I know she is safe and well looked after. Mum's room is always clean and tidy, and the staff are so lovely and welcoming.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your kind review. I will share this with the team.

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Review from Tim M (Son of Resident) published on 11 June 2023 Submitted via Website
Overall Experience
The care, thoughtfulness, friendliness and dedication of all the staff at Sovereign Lodge were simply outstanding. I couldn't have wished for anything more for Mum or me as a regular visitor, especially in her final days. Nothing was too much trouble.

The whole team should be very proud of what they do and the caring, friendly, welcoming and supportive culture that they have created. Simply first class and something that you can not put a price on.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for taking the time to review our home. Knowing we make a difference in our resident's and relatives' day is so important. I will share this with the rest of the team. Your kind words are truly appreciated.

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Review from D M (Granddaughter of Resident) published on 25 May 2023 Submitted via Postal Card
Overall Experience

Sovereign Lodge is a lovely home with friendly, caring and dedicated staff. To date, we cannot fault the care given.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for your time and for your kind and honest words. We are proud of our home, and we all give a little extra in our day to ensure our residents, families, and friends feel that Sovereign Lodge is a home away from home.

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Review from Tracy A (Daughter of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

We are so grateful to every one of the staff members. We thought this would be a very difficult transition for my dad, but the staff have made it very easy for him. He is settled in so well and happy - calls Sovereign Lodge "home".

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you for your very kind words. It is an absolute pleasure from all of the team to support your Dad, and we are pleased that your Dad is settling well in Sovereign Lodge and calls it "home."

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Review from Ann G (Wife of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

Very caring staff, especially during end-of-life care, when facilities were provided for myself and my daughter to stay with my husband for 24 hours a day. Good activities are provided for the more able residents, and some stimulus is provided for the bed bound. Generally, a welcoming, caring staff group, working within a clean and outward-looking environment.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

Thank you so much for finding the time to complete a review. Your kind words are truly appreciated. From all of us here in Sovereign Lodge, our thoughts remain with you and the rest of the family.

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Review from Zoe M (Daughter of Resident) published on 9 May 2023 Submitted via Postal Card
Overall Experience

From our first visit to Sovereign Lodge, we were very impressed. We were reassured from the very start. Our dad was accepted quickly and moved in without any problems. Staff have been exceptional, consistent, kind and beyond attentive to him and us as we all transition in what is a very daunting, worrying and emotional time. It's now one week, and we have no concerns whatsoever. It's actually the best move we have made for my dad.

Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care Centre

We are pleased to hear that you and your dad are happy with the care. Your dad is settling well in Sovereign Lodge. Thank you for the nice feedback, and I will certainly pass this on to the whole team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

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Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Sovereign Lodge Care Centre.

Meet the Team (5)

Margaret Coscolluela
Margaret CoscolluelaJob Title:Home Manager

Our day-to-day can be challenging, but it requires commitment, motivation, and skills to make a vision into reality. I am passionate about delivering person-centred care to our residents and maintaining their independence as much as possible. It is a big adjustment for a resident to leave their own house and be in a nursing home, thus, we as a team help them feel welcomed and ensure a homely environment.

The best part of my working day is knowing that I have made a difference in someone's life and have helped them through a difficult situation. Knowing that a resident is satisfied with the care we provide is the greatest achievement for me at the end of the day."

Kathleen Rose
Kathleen RoseJob Title:Administrator

I wished to be part of this growing company and be able to contribute my knowledge and skills, at the same time learning and growing with the company.

Before I came to Healthcare Homes I was an
administrator/receptionist for a different provider.

I think a person needs to be knowledgeable or must be willing to learn. You must be people orientated, know how to deal with different kinds of people in a friendly but professional manner. Must be well organised and know how to manage time. Stay calm.

The favourite part of my working day is being able to help out with the team. Completing tasks and being ready to accept more. Meeting new people.

The biggest professional challenge in my current role was moving from a corporate company where I had been for 5 years to a smaller but growing company. Luckily enough, after a few weeks of intensive training, I was able to adapt and settle quickly into my new home. Thanks to the most friendly and accommodating staff/residents and relatives of Sovereign Lodge and those at our operations office Apex.

My biggest career highlight to date? I am quite happy to see the progression of my career over the span of six years.

Qualities that make me stand out are;

A good home manager must have good leadership and at the same time be caring and have a passionate heart. Time management is also very important.

My interests outside of work are spending time with my little boy, playing in the sand or swimming together. I also like watching movies and shopping.

I look forward to working with my colleagues who are a bunch of happy and energetic people. Meeting and greeting residents and relatives. Being productive at work – being able to accomplish all tasks given

Tracy Wehham
Tracy WehhamJob Title:Activities co-ordinator
Sovereign Lodge has a very good name in the local community and I wished to have a more fulfilling job role
Before joining Healthcare Homes I was a landlady at a local public house. I had always worked in the service industry.
To be good in my role I need to be bubbly, outgoing, motivated and confident. Being able to work as part of a team or take a lead role if necessary. Energetic, enthusiastic and loving the job of making people happy.
The favourite part of my working day is putting a smile on people’s faces and making a difference. Giving residents something to look forward to.
My biggest professional challenge in my current role is being diverse in the role and giving a wide variety in the activity schedule; keeping it fresh and exciting. I am undertaking a Health Care Practitioner trainee role which I am very excited about and looking forward to the outcome.
Although there have been many highlights during my time here, none more important than walking in to the lounge areas and seeing smiling, happy residents
The qualities I have to make me stand out are good leadership qualities, being able to communicate freely with staff. Good problem solving skills

Outside of work I like spending time with my family, dining out, walking and enjoying the fresh air with loved ones, watching movies and shopping

The relationships I have formed with my colleagues and residents; it’s not just a job to me. I can honestly say in my time working here, this is my family as well as my friends

Frank Joseph S. Sorilla
Frank Joseph S. SorillaJob Title:Maintenance ManagerJoined: 2025

I enjoy working with the staff and being part of a supportive team. I take pride in meeting residents’ expectations and resolving any problems quickly to keep the home running smoothly. I hold a degree in Carpentry and Joinery from Sussex Downs College, which helps me maintain a safe and comfortable environment for everyone.

Jose Rodrigues
Jose RodriguesJob Title:Head Chef

We have a great team here, and I’m passionate about providing good food for our residents.

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