Lindridge, Hove, East Sussex
Lindridge, Hove, East Sussex
Lindridge, Hove, East Sussex

Lindridge in Hove, offers a wide range of elderly care expertise, including for people with Parkinson's or in need of cancer or stroke care.

The service aspires to ensure that both residents and their families can feel confident in the ability of carers, while enjoying a friendly attitude and homely surroundings.

Looking to keep up-to-date with incoming care developments, staff work closely with owners Sussex Partnership NHS Foundation Trust as well as with regulator the Care Quality Commission.

Owner: Care Home Plus (Sussex Partnership NHS Foundation Trust)

Person in charge: Anne Morris (Registered Manager/Business Manager)

Local Authority / Social Services: Brighton & Hove City Council (click for contact details)

Type of Service: Care Home with nursing – NHS Owned , Registered for a maximum of 75 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 75

Rooms with ensuite WC: 75

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Parking:

Available for Relatives and visiting GPs, Specialist Teams

Latest Care Quality Commission* Report on Lindridge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Lindridge has a Review Score of 9.5 (9.502)

The Review Score of 9.5 (maximum of 10) for Lindridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Lindridge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.835 for Lindridge is calculated as follows: ( (269 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 316 Ratings = 4.835

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.667 Points relating to the number of positive Reviews for Lindridge is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 10 Reviews ÷ 15 Target = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    26
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lindridge?

  • Extremely LIKELY
    26
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lindridge

  • Resident / Service User
    9
  • Son of Resident/Service User
    6
  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    1
  • more

Great care and compassion towards Dad and ourselves. All our wishes are followed and taken into account. Excellent handling of day to day and nursing care. Swift response to any unpredictable changes and good planning for expected situations/deteriorations. Caring, friendly, kind and professional at all times.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have lived at Lindridge for over five years now. Without the care I receive here I would fear for my mental health. My life would become unbearable and I could no longer exist. Don't let anything change, please.

How likely would you be to recommend Lindridge? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Friendly staff, supportive, caring and very clean. The patients and visitors are well looked after and always offering tea/coffee. In general very good. Thank you.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Beautiful, attentive service for my friend. A very lovely 99.8-year-old woman who would be minimal fuss.

An Indian? lady on staff - very very lovely manner.

A lady calling out repeatedly opposite my friend and struggling to get help. We tried a couple of times.

Sounds like permanent staff better than agency?

How likely would you be to recommend Lindridge? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Rooms: Excellent

My first visit and very impressed, no smells of cabbage etc. Kindly and welcoming staff. My friend was happy and well cared for, seemed very content. Looked a lot better than when she lived on her own. If I have to go to a home in the future (heaven forbid) I would consider this one.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Good

Staff: Excellent

Activities: Good

Safety / Security: Good

Rooms: Excellent

I am so glad my brother and I chose Lindridge as our uncles care home. The staff were fantastic and really formed a lovely bond with my uncle. Living at a distance trust was very important for us and I had absolutely no reservations that he would not get first class care.
He enjoyed the banter with the staff, nurses, carers and cleaners and they made his last few weeks very comfortable. I want to thank the wonderful staff there for all your support. You do an amazing job.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

All staff are very caring to all residents. Thank you for taking great care of my Grandmother. Sadly she passed away, but the care she was given by one special nurse and by the carers, was just overwhelming, you all know who I mean.
Many thanks indeed.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Love staying here and all of the staff support me at the end of my life. The food is really good. I feel safe. The staff support my family.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent home, friendly, very homely.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I cannot fault the home.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum moved into Lindridge just over a year ago. We could no longer provide the level of personal care she needed and her physical health was failing. I didn’t think my dad, who sadly died just before Christmas, could imagine for a second his wife was no longer living at home, but from the lady who first welcomed us to look around, to the carer yesterday who recognised that it would have been dad’s birthday and spoke to mum about him, there hasn’t been a day mum hasn’t been well cared for. The environment is calm, friendly and often fun. The carers shape the day so it isn’t just about the basics ... good moments happen all the time. I visit mum most days and when I do it’s not her Alzheimers I see, but someone happy in her home, surrounded by people who care for her.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our family has changed massively over the last 12 months and for all the sad that has happened Lindridge has been the shining light and best edition to a family anybody could ever ask for.

What is so brilliant for us all is that we know Mum is safe, better and happier with you and the team than we could every pretend to believe we could achieve. This doesn't make is feel we've let Mum down because we can't care for here any longer. Strangely our family is more together now, with quality time and warmth rather than trying to cope and knowing in your heart it's still not enough.

It was a big leap, but the best one. Thank your for being part of our family now.... it's not just Mum you care for.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The services are excellent and the staff are very helpful. The food they provide comes on time and in a high quality. The care home is very clean and on a regular basis. I do recommend this care home to anyone who is looking for high quality services.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was sent from hospital to Lindridge to recuperate from a cracked pelvis. The home is lovely and light, fresh and spacious. The food was good and they were always happy to offer her meals to satisfy her "difficult" tastes. She was very well cared for and the staff were absolutely lovely to her - so much so that she didn't want to leave and return home! Should she have a need of a nursing home in the future, Lindridge will be the very first choice. Thank you everyone there for your care and kindness to her.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

It has been a marvelous experience being here. I was very scared and in lots of pain when I arrived, but with the help and support from all the wonderful kind staff, they have got me through a very difficult time. Also, lots of laughter and amazing food, better than a lot of hotels I have been to. I cannot fault anything here or anyone. Thank you everyone at Lindridge for all your kindness and getting back home so soon.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad was cared for at Lindridge with enormous care, compassion and kindness. It is such a welcoming place and we honestly couldn't have hoped for a better experience during his final days. I couldn't recommend the entire service more.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was treated with utmost care and consideration. Wonderful staff. The amenities are first class. Home from home! Thank you so much Lindridge!

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is a relief to be cared for by kind and caring staff who work only for your comfort. It is a pleasure to be able to ask the staff how they are and to not get a list of their aches and pains and how tiresome their job is. Lindridge respond to your needs as best and as quickly as they can. The food is varied and imaginative and nutritious, well-cooked and pleasingly presented, meal times are a pleasure.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Both my parents are in Lindridge my father 87 with Alzheimer's and my mother 86 recovering from a broken ankle with a view to staying at Lindridge in an apartment. I live abroad. I have spent a week visiting them and can only say that I am going back home to Spain feeling sad to say goodbye but at the same time feeling happy that my parents are being looked after by such a kind team of professionals. I think my parents are lucky to have the opportunity to live under the same roof in such a homely atmosphere where their needs are met. Not just medical care needs which seem first class but also and just as important, their need for loving care at this time of their life. Thank you!

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are excellent! I have been here for ten weeks due to complications with a knee replacement. I am cared for very well and the food choice and quality is excellent. The cleanliness of my room is of a good standard. I am very pleased I have my own television as I can relax in comfort. I believe I am meant to be having some physiotherapy at some point during my stay and I have been visited by a doctor as well.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

I can't thank the staff enough for the excellent care they gave to my mother and her family. From when she was admitted to when she sadly passed away, they gave her first class care. They knew her name, they got to know her likes and dislikes very quickly!
Her room was always clean and the of the place was very clean. There was always a welcome hello from all the staff.
I would recommend this home to anybody, it is the best home from home for a person who needs extra care and support!!!
A huge thank you to all the staff at the home for making my mother's last few months as comfortable as possible.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I did not choose this care home and did not know of its existence. I was sent here by the hospital after a nasty fall, but I have been very satisfied with it. The staff are friendly and caring and most helpful ( as I could be perceived as an awkward customer. I have unusual eating habits). They took it all in their stride, except for complaints about how hot my room was. Any complaints? I didn't like the W.C I realise it was intended sometimes to be used as a commode, but it was on wheels and very knobbly. There seemed to be no bath (as opposed to showers which I hate). The light switches were in awkward spot behind the bed.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff overworked but never fail to attend to patients. I have no complaints.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad came here for 2 weeks respite and recuperation after a chest infection and leaving hospital too soon. The staff have been amazing - they have brought him back to himself again and shown huge amounts of compassion, insight and understanding for dad's goal to get home and in how they have responded to me as daughter and carer. The door is open here should dad need to return and I would be happy for him to come back to such a wonderful environment.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The smile starts at reception, then you get an army of care. My friend could not be looked after and cared for better. The people are wonderful. I suggest when my friend has an interest that is on TV, it goes in the log.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home provided excellent respite care for one week following surgery for Subdural Haematoma. The accommodation was comfortable, clean and new. The staff/ nurses at all levels were friendly, caring and anxious to please. I am very grateful for the excellent care I have received.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My time at Lindridge has been very enjoyable a lot more than I expected with all the media reports on care homes being so derogatory. I've had a very comfortable room the care staff have been most helpful and caring. The cleaners do a very good job and the food is very good, with a good choice. I feel that all of the staff go out of their way to make service users feel at home and happy. I am very grateful for the care and support I have received here.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

1. There were 4 people attended the meeting including myself.
2. Very supportive, caring and detailed meeting discussing mum's difficulties and how best to support her for the future.
3.Explored all future options to ensure her happiness and safety.
4. I cannot express enough how fantastic the staff and facilities are at Lindridge- amazing.

How likely would you be to recommend Lindridge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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