Lindridge

Mum came into Lindridge February 2024 initially for respite following a hospital stay. It soon became clear that she was enjoying life so much that she decided to stay. The homely atmosphere of the home they are truly one big family. All staff are so friendly and have time for the residents. The home is spotless and the food very good. The activities are amazing- there is something for everyone. Mum did things she never would have had the chance to do. I've never seen her laugh so much for a long time. Great friends were made.

Mum moved into Lindridge from another (considerably more expensive) care home. Her health, happiness and general interest in life has improved noticeably in the 5 months she has lived at Lindridge. It took a while for mum to settle in and for the staff to get to know her but it was worth the wait. I feel the staff at a Lindridge really care about her well-being. They all seem to get stuck in and work together at making a fun and homely environment. No managers shut in offices here. I'm also impressed by the quality and quantity of outsourced entertainment. It really is exceptional. Thank you to all the the team at Lindridge. I couldn't have hoped for better for my mum.

I cannot give Lindridge enough praise! We lost mum in April and dad went into the home in July - he went from crying every day and saying he didn't want to be here anymore to being really happy. He's made friends and because they do so much activities and entertainment dad is now loving life. The staff are so kind, friendly and caring and go out their way to make it a friendly, happy safe place to be.

As a family we have been always welcomed, looked-after, accommodated, supported and guided by all the staff. They have been consistently positive, attentive and considerate, going above and beyond to help us to celebrate special days together and to give us privacy when needed too.

Visiting Lindridge was a pleasant revelation. What a wonderful nursing home. My sister is being cared for so well and that is such a piece of mind for her family. Accommodation is lovely and the staff are amazing, kind and considerate. Many thanks to all the staff working there.

Lovely care home who looked after my brother so well, very caring & kind.

Lindridge has looked after my father for over 2 years, and during that time, he has been looked after incredibly well. All the staff, from carers, kitchen staff, cleaners, etc, are very friendly towards him and treat him with dignity & respect.

My brother had very complex needs that required frequent monitoring by staff, and they have risen to the challenge magnificently. I could not have wished for better care for him. Whatever the crisis, for example pain or wound management or concerns about his health, the nurses and carers responded immediately and ensure that he was safe. It felt as if the staff treated him as you would a family member and despite all his physical difficulties, my brother looked happy, relaxed, well looked after, and loved.

The atmosphere at Lindridge is calm, homely and welcoming. The food amazing and the management team are visible and approachable. As family we were always treated with kindness, respect and sympathy at a very difficult and stressful time and were made to feel part of their family. It really is a wonderful place. Thank you.

I have nothing but praise for all of the staff at Lindridge Care Home. My youngest brother is currently receiving end-of-life care here. From the management, nurses, doctor and domestic staff. All have gone above and beyond not only looking after my brother but myself and the many family members to make sure we are ok as well at this very difficult and stressful time. All very hands on, nothing too much for any of them. Big thank you to all at Lindridge.

The regular meetings held for residents and relatives were incredibly helpful, keeping us in close contact with the management and ensuring we were always informed about her care. I am deeply grateful for the kindness and dedication of the Lindridge Nursing Home staff during her stay.

Was very happy at Lindridge Care Home and met some lovely people both staff and residents. Felt very poorly when I first came. My heart was not strong enough to operate and was on palliative care, which only gave me 6 months to live. With the help of staff I have improved, just walking in my room with aids and a wheelchair at other times has preserved my energy. Feel as though Lindridge has helped me live longer. Had no pressure. My meals were great, with choices every day. The lady who did the activities was so kind and caring and made us all laugh and feel happy. The garden was lovely and the family took me for walks in my wheelchair or the staff took us out if the weather was nice and had drinks and snacks. I had a great time and will miss being there but feel well enough at the moment to be home. Thanks for all the care I had at Lindridge.

From my very first contact with the home, the whole experience was positive. Every member of staff was warm and welcoming and my aunt was happy to be there and was made very comfortable. We did not realise that her end was so near and I was extremely grateful that all her needs could be catered for and that she did not need to be moved for end-of-life care. Thank you for all you did for her.

I experienced a lack of empathy towards the residents and their families in general. When my mum went into Lindridge she was terminally ill with months left, she died a week and a half after entering the home from an unrelated illness. On one occasion in desperate pain, she called a friend at 4am to come help, who drove to the home to try to help her get pain relief. Only on assurances from management did we not immediately remove her. On her final day, a carer went into her room around 7am saw she was unresponsive, and she was left to 'sleep'. Unfortunately, she was laying on her back and had pneumonia and was severely dehydrated. When the family arrived the paramedics were called and she passed later that day as she was no longer strong enough to recover. We've had no contact from the home from this point, not even to send their condolences.

Such a wonderful place.

My mum sadly passed away on 22.03.24 but again everything was handled with dignity. They supported me with my grief, guided me with funeral arrangements and even held the wake there which was really lovely. I'm truly grateful for all the support and kindness shown.

An appointment was made to visit Lindridge on 7.11.23 and by the 9.11.23 Mum was moved from the hospital to Lindridge. The relief was overwhelming. Staff, from the outset, were attentive not only with Mum but with the family. Staff were always available to give updates by phone. We were made to feel so welcome by allowing us to use the facilities to make a cuppa. Mum was deteriorating but the kindness of the staff was much appreciated. Unfortunately Mum passed away on 27.11.2023, the staff were so kind and respectful on that day and we didn't feel pressured to leave Mum. We are so grateful for all the support, kindness and respect shown to us.

From my initial conversation with the manager I felt at ease, her warm, kind approach instantly made me feel reassured, entering the home and meeting the deputy business manager to hear her quote how ‘this is the resident's home’ confirmed Lindridge was going to be more than fit for my grandad. Staff are friendly, approachable, we’ve been lucky enough to meet a good selection of them, he responded so well particularly to two members of staff who seemed to take a shine to him like many of the others, another member of staff who we saw regularly. The time and effort that goes into Lindridge is amazing, Grandad's final days we cannot fault a single person, they not only made sure Grandad was comfortable but us as a family, so accommodating, ensuring we were all ok even making sure we had somewhere to sit and eat. If you’re looking for somewhere for your loved one to feel at home, safe, included and part of a family then Lindridge is the place for them. There wouldn’t be enough thanks and gratitude to you all.

They laid him in state beautifully for the family when he passed.

My husband benefitted from being cared for at the home and improved during his stay there mentally and physically. Of course, some of the staff had more patience than others but mostly he had full respect from everyone in spite of his age 90. The stay at Linridge definitely helped him improve. The physio team were outstanding with him and gave him back his confidence which he has lost. Thank you so much. Since returning home he continues to progress with carers 4 times a day.

I find the staff at Lindridge are very polite and helpful in helping me to wash and dress each day and took my cleanliness very seriously, for example, washing my hair and drying it with having a shower - this was very helpful. Food was very good, and the staff would serve food with a warm drink in our room if necessary; this was very helpful, especially at breakfast time as often a sleepless night one can feel very tired, so it helped me wake myself up a bit and then wash and dress. I hope this tells you how pleased I was with the care I received.