Victoria Chatsworth

My experience was reassuring and kind by all the staff both nursing and care. I have no complaints especially about the food which was more than adequate.

A big thank you to all the management and staff for all the care received by all of them. Some of them are exceptional. Thank you everyone.

I would very much thank all the staff at Victoria Nursing Home for taking such good care of my mother. Both in their professional medical responsibilities and more importantly in the every day care looking after my mother.

Having been in Victoria Chatsworth from July to October I do not remember the first few weeks but after that when I improved I was very pleased with my room and the surroundings. The food was excellent and you get a different choice every day. I did not take part of the activities as that is not something I like but there was always a choice of activities. The staff were always friendly and very helpful and I miss them now I am at home.

My time spent in rehab in your care was very good. Everyone was so friendly, caring and helpful. Cannot thank everyone for making my time a pleasant experience when I needed it most.

Pleasantly surprised how clean and bright rooms, staff and nurses exceptional. Genuine desire to get my mother back to her home.

Staff were very friendly. I got a lot of confidence from the OT team helping with exercises. I would have liked cold water/fridge available to drink as water given was warm and not changed often enough during day which made it hard to drink enough. I think each room should have a small fridge in it so I could store cold drinks.

Most caring and helpful in my short stay.

Like a 5 star hotel food great staff great.

I have never stayed in a care home, but it has been a very enjoyable experience. The whole package at Victoria Chatsworth is tops. I would recommend my time to any person having doubts. Many thanks to all. Keep up the good work.

Welcoming, cheerful carers and nurses, always attentive and ready to help. Very professional and always ready to assist when necessary. Very knowledgeable and always willing to explain what was happening. 10 out of 10.

I cannot express how grateful I am to everyone I am to everyone. I am now able to go home. Many thanks.

Caring and patient staff were encouraging, especially the physios greatly aided me to increase my mobility. Comfortable room and excellent food. Possibly, there could be more attention to explaining procedures when a resident first comes here and in preparation for leaving. Somethings learned only by asking.

When I first came to this care home for rehab, I was in a great deal of pain and unable to bare weight on my foot. Over the last four weeks, thanks to the carers, nurses and physios, I am in a position to go home soon and I am so grateful to all for all the staff and hard work.

I have received excellent care. All the staff are angels. Very kind and caring. Food very good. I will never forget my time here and hope to revisit when I am mobile!

All staff very kind and helpful.

Very good all staff, cleaner, carer, nurses, physios all excellent in all they do nothing is too much bother help with everything kind thoughtful of all my needs food has been wonderful and so well presented which in my experience helped with my progress getting better both chef's first class. I have to say Chatsworth is run to a very high standard. Thank you all.

Felt welcomed and safe from the moment of arrive. Very caring environment food good with choice is varied. Staff response to call bell prompt 24 hours a day and resident encouraged to use bell. I believe there are activities to which I was invited my choice was to read in a peaceful environment excellent experience.

My experience at Victoria Chatsworth was it had a very homely feel about it. Everybody was so friendly from the time I arrived until when I left. The staff made my wife feel so comfortable when she came, it was a pleasure for her to visit. There was never short of a nice coffee when she arrived would certainly recommend it.

Initially here for two weeks, then slightly longer. Care was good and majority of staff were very kind. Food was very good with choices. My mother did not wish to join in activities although these were offered.