Victoria Chatsworth

I was happy there and when I was told I was fit enough to leave I did not want to go.

Been very happy and well looked after, could have wished more for my Mum.

I liked the atmosphere. The manager was warm and welcoming. I cannot fault the care my husband received while at Chatsworth and I was so relieved to have found a nursing home where I knew he was in good hands. It was an awful time for me and my daughter but the care and compassion shown by all the staff went a long way towards making the situation bearable.

Over the past year or so there has been massive disruption due to virtually total staff changes. This appears to have settled recently. Whenever I have sought advice it has been given by staff. I note that the last CQC review only gave a 3* rating for food, hopefully, the next review will reflect a higher rating.

The staff are very helpful and my mother is well cared for by all. The chef is always thoughtful of my mother's dietary needs and makes sure she gets a good meal each time.

Overall stay excellent and can't thank the staff enough.

As a family, we all felt well looked after too and would like to thank the staff for everything they did until she passed away.

My mother stayed at Victoria Chatsworth care home for 9 months. In this time she was looked after with dignity, care and respect. The staff at all times looked after my mother's best interests. They were patient and kind. They tried their best to make my mother's time at the home as much as possible a place where she could feel at home.

- Especially enjoy the musician coming

Overall my mother has been happy at the home and as she has been there for over 5 years, they obviously know her well. Problem is that now she has dementia, it is difficult to believe what she says about life/everything. She won't join in activities unfortunately and could do with more mental stimulation - but that is her decision!

Apart from that, the food is good and I believe that the staff treat her well.

Nothing was too much trouble for the staff. Relatives were treated with the utmost care. When our son died, they were there for us and afterwards.

My mum was admitted to the Victoria Chatsworth at short notice. She was greeted and reassured by the staff. Every effort was made to encourage her to be social. Her room had a good view over the garden and it was spacious. We were encouraged to bring in personal items - pictures etc to make mum feel at home. Every effort was made to support mum and me! I will aways be grateful to the Victoria Chatsworth team.

Staff could not do enough to get me better and back home.

Have found the staff to be friendly and helpful, especially since the begging of this year.

Mum appears to be satisfied with all of the care. She hasn't complained to me about her treatment. She is looked after by caring staff. Her appearance is good and obviously likes the food.