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- Ashton House Nursing & Residential Home

When entering the reception, there is always a lovely warm welcome.J B(Daughter of Resident/Service User)

Food 12/10, top class - even wine with lunch!Bernard J(Husband of Resident/Service User)

we have lovely memories of the last days with her and want to thank all the team for everythingJenny D(Daughter of Resident/Service User)

When entering the reception, there is always a lovely warm welcome.J B(Daughter of Resident/Service User)

Food 12/10, top class - even wine with lunch!Bernard J(Husband of Resident/Service User)

we have lovely memories of the last days with her and want to thank all the team for everythingJenny D(Daughter of Resident/Service User)

Ashton House Nursing & Residential Home offers versatile care provision and lifestyle choice, within a pleasant and homely environment that is surrounded by scenic countryside.
Staff are committed to services that are personalised to suit the tastes of each client, including some with dementia, while the interior is ideal for wheelchair users.
While having access to the provision they require, residents are able to enjoy numerous activities and events organised by the home, as well as enjoying nutritious meals.
Care Provided by Ashton House Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 100 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee stated are approximate value, the fee will depend on the care needs of the client.
The price(s) shown are provided by the care home. Contact Ashton House Nursing & Residential Home for full pricing details and T&Cs.
Contact Ashton House Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Ashton Care Homes Ltd
- Private Owned
Person in charge
- Bincy Mathew(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (94)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (87)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Booking available through reception
Parking
- On site parking
Ashton House Nursing & Residential Home Reviews (106)
Ashton House Nursing & Residential Home has a Review Score of 9.7 (9.683) out of 10, based on 36 reviews in the last 2 years.
Over all time Ashton House Nursing & Residential Home has 106 reviews.
First impressions on entering the building were very good. Staff all appeared to be smiling & friendly. I was offered refreshments immediately. I was offered a family meeting (by remote/video or face to face) very shortly after my sister was admitted. This is excellent practice as is the efficient telephone and email support offered.
Thank you for taking time to review us. We will be sharing your compliments with our team.
Staff are friendly and welcoming, answered all my questions. Receptionist is very friendly, rooms are clean. The manager was very helpful.
My husband was at Ashton House Nursing Home from June 2022 until January 2025. During the two and a half years that he was there, I was always made welcome, as were any other visitors he had. I felt he was well cared for and with dignity, kindness and respect. There were several staff changes during my husbands time at Ashton House and all were patient, considerate and caring. If I raised any concerns they were followed up as soon as they could be and I was kept informed of any medical issues by the nurses. I would say that the Nursing Home is run with professionalism and compassion.
Thank you for your kind words, we will share this with our team.
My mother was cared for here,the staff are very caring and helpful .I was very happy with all the facilities but especially all the staff who were really great.Many thanks to Ashton House for looking my lovely mum.
Thank you for your kind words about the care and the team. We will share this with our team.
I would like to comment on my observations over a number of visits to see my brother over a 3 year period. Yes, this comment is for February 2025 but things have not changed in the three years. The food provided is very good (choice & quality) however I have noticed that too much food is often served which results in lots of waste, certainly in my brothers case! To avoid waste and save on food costs, could it be considered to trial a period of smaller portion sizes? Thank you.
Thank you for your kind comments will share this with the staffThanks
My Grandmother was only at Ashton House for a few months. However, these were the happiest I had seen her in a long while. All staff were, without exception, very kind and accommodating, you could not ask for anymore. Thank you to all at Ashton House.
Thank you for taking the time to leave us a review. Our team is committed to delivering high-quality service and your feedback is a great encouragement to us.
Although my husband was with you for a very short time I found his care to be excellent. The accommodation good and the food excellent. The care from carers extremely high.
We really appreciate and value your feedback which we will share with our team. Thank you.
All the carers and staff were fantastic. I can not fault anything at the home.
Dad was very happy staying in Ashton House.
Dad was always cared for with dignity and respect.
I highly recommend Ashton House to anyone looking for a care home for their loved ones.
Thank you for your kind words and we will share this with our team.
Such a lovely welcoming home for my dad. The staff are always happy, kind and caring and nothing is too much trouble.
As this was our first visit and Mum has only been with you for a couple of weeks we feel we cannot give a full review. However, we were made welcome and impressed with the building, location and the staff were friendly. Mum seemed happy.
Thank you for your kind words, we will share this with our team.
It is difficult to consider value for money when the cost of care is extraordinary for the average person to afford, but one must consider that residential care is 24 hours a day, 7 days a week, every week. I don't think there is anything else in life that represents such a low hourly charge for something so valuable. I believe the Ashton House staff take good care of my mother and by association have given me continued peace from the difficulty of holding down a full-time job whilst being a carer. My ma has dementia and I feel her needs are met with dignity and kindness. My perception is that she is doing as well as possible with the condition she has. I had preconceptions and concerns about immaterial things when I first needed to look at dementia care homes for my ma. Any concerns I had left me very quickly once I had confidence that Ashton House delivers on the things that really matter about residential care, kindness and a good level of professionalism.
Thank you for your kind words, we will share this review with the team.
My mother was admitted to Ashton House for palliative care. For the week she was there, passing away on 17th October, she was treated with respect, kindness and empathy by all staff. My mother's family was also treated very kindly at all times. I was very happy for my mother to be at Ashton House as I knew she was well looked after.
Thank you for your kind words, we will share this with the team.
Do not send your loved one here, the standard of care is not good enough. We visited daily, so had a good insight as to how this place is run. Thankfully, we managed to move my dad before he passed away, we'll always be grateful for that. We have reported our concerns.
Thank you for giving us the opportunity to see you in person to go through the concerns. Further to going through all the care records, having spoken to the hospice nurse who visits us weekly and the care home matron, nurses did follow the protocols in place and advice provided by the MDT. But...
My husband has been a resident at Ashton House since October 2019 and has been treated with nothing but kindness, dignity and respect. Even through the Covid experience, the staff and management did their utmost to let us have contact with our loved ones. Now, that all the restrictions are gone, the care of both residents and their families is truly amazing. The residents are very well cared for, and the activities provided are outstanding. Thank you, everyone.
Thank you for your kind words and appreciation. We will share this with our team.
We originally looked at Ashton for my dad back in February 2023. The registered manager was so helpful and informative at a time when we had the daunting task of trying to work out the best care for my dad. At that stage, my dad's health took a bad turn so he remained under NHS care. But in November 2023, when circumstances changed again, I knew without looking anywhere else that Ashton House was the most appropriate place for my dad.
For the 7 months my dad was at the home, he was wonderfully cared for by the carers and nurses. The staff were compassionate, caring, diligent and friendly. All the staff whenever I visited had a welcome smile. I would visit on a weekly basis and my mum would go in daily; we were both welcomed and, for my mum in particular, the staff were so supportive. I am so grateful to Ashton House for caring for my dad.
Thank you for your valuable comments. I will share this with our team.
Caring and so friendly I would recommend this home to anyone that needs superb care. The gardens are beautiful with plenty of space for people and their families all in all I would rate this home as excellent.
Thank you for your kinds words, will share this with the team. Thank you.
My husband spent eleven days in Ashton House and was happy there. I don't know about value for money as I pay the county council. I wasn't aware of the activities as I was away.
Thank you so much for your kind words. I will share this with the team.
TV not working as not tuned in and won't work. I could go on and on. This place needs closing down and new management and employ non-biased staff. Do not subject your relative to this vile and deceptive home.
The resident was living on his own and his daughter was visiting day and night, sadly was on 'palliative...
We would rate the care provided as "outstanding."
Thank you for your precious and valuable comments. We will share this with the team.
All staff members and care assistants, domestics, team leaders, etc are all equally friendly, efficient and caring. The manager is highly principled in very good standards of care and this is followed down to all staff members providing an excellent service!
Thank you so much for your valuable comments. We will share this with our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashton House Nursing & Residential Home.
There are no upcoming events for Ashton House Nursing & Residential Home.
Awards / Recognitions (2)
- 25 Jul 2025Recipient: Ashton House Nursing & Residential Home
- 12 Nov 2024Recipient: Ashton House Nursing & Residential Home
Meet the Team (9)

Bincy Mathew has been a dedicated member of the Ashton House team for more than 16 years, consistently demonstrating exceptional commitment to both residents and colleagues. She is a trained Mental Health First Aider and has extensive experience supporting residents living with dementia, drawing on her deep understanding and compassion to provide high-quality, person-centred care.
Bincy is continually working to improve standards within the home and is currently leading efforts toward achieving Gold Standard Framework accreditation. She has successfully implemented Namaste Care for residents at the end of life and works closely with the team to ensure this approach is fully embedded in daily practice.
Her dedication, leadership, and unwavering focus on the well-being of residents make her an invaluable part of the Ashton House community.

Aswathy brings genuine passion to her work, and the dedication she shows elevates both the quality of care and the performance of the team. She consistently works alongside colleagues to ensure that high standards are maintained throughout the home, always striving to deliver the best possible experience for residents.

Working with residents living with dementia requires genuine passion, patience, and heart — and Johncy brings all of that every day. Her positive attitude and commitment help our residents live well, and her presence strengthens both our team and our home.

Deepak brings genuine compassion to his work and truly enhances our team. He supports families with great sensitivity, particularly during End-of-Life moments. His eagerness to learn and his willingness to share new ideas make him an invaluable member of our home.

As the front face of the home, Lucia sets the tone for everyone who walks through our doors. Her upbeat demeanour and readiness to assist make families feel at ease. Her reliability and genuine care make her an essential member of our team.

Lesley consistently plans both daily and special activities in collaboration with residents and their families. Her thoughtful approach ensures every event is engaging and meaningful. Because of her creativity and dedication, a stay at Ashton House is never dull.

Michelle was awarded Best Ancillary Worker by West Sussex County Council in 2020 and has served Ashton House for over 17 years. Her long tenure reflects reliability, deep institutional knowledge, and a strong commitment to residents. She brings energy and creativity to activities, ensuring every day is engaging and enjoyable.

With more than 20 years at Ashton House, Arek combines experience and culinary talent to nourish residents every day. His baking and cooking contribute to a warm, homely atmosphere and play a vital role in residents’ quality of life.

George has dedicated more than a decade to Ashton House, consistently strengthening the home through his leadership and commitment. He takes great pride in training staff and building a cohesive, confident team. His belief in delivering high-quality care is evident in everything he does, and it elevates the standard of the home.
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