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- Ashton House Nursing & Residential Home

When entering the reception, there is always a lovely warm welcome.J B(Daughter of Resident/Service User)

Food 12/10, top class - even wine with lunch!Bernard J(Husband of Resident/Service User)

we have lovely memories of the last days with her and want to thank all the team for everythingJenny D(Daughter of Resident/Service User)

When entering the reception, there is always a lovely warm welcome.J B(Daughter of Resident/Service User)

Food 12/10, top class - even wine with lunch!Bernard J(Husband of Resident/Service User)

we have lovely memories of the last days with her and want to thank all the team for everythingJenny D(Daughter of Resident/Service User)

Ashton House Nursing & Residential Home offers versatile care provision and lifestyle choice, within a pleasant and homely environment that is surrounded by scenic countryside.
Staff are committed to services that are personalised to suit the tastes of each client, including some with dementia, while the interior is ideal for wheelchair users.
While having access to the provision they require, residents are able to enjoy numerous activities and events organised by the home, as well as enjoying nutritious meals.
Care Provided by Ashton House Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 100 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee stated are approximate value, the fee will depend on the care needs of the client.
The price(s) shown are provided by the care home. Contact Ashton House Nursing & Residential Home for full pricing details and T&Cs.
Contact Ashton House Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Ashton Care Homes Ltd
- Private Owned
Person in charge
- Bincy Mathew(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (94)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (87)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Booking available through reception
Parking
- On site parking
Ashton House Nursing & Residential Home Reviews (106)
Ashton House Nursing & Residential Home has a Review Score of 9.7 (9.683) out of 10, based on 36 reviews in the last 2 years.
Over all time Ashton House Nursing & Residential Home has 106 reviews.
Thank you to you all.
Thank you for your kind words; we will let the team know.
My mother was cared for during the last four weeks of her life and passed away peacefully on 12/02/2022. She was cared for in the Hazelwood nursing unit at Ashton House. Throughout her time there she was treated with the highest level of care from all of the nursing/carers and domiciliary team not forgetting the excellent kind caring reception team. All members of staff were friendly caring and empathetic treating my mum with the utmost dignity and respect at all times. The staff went out of their way in making me and my three daughters feel welcome, they provided a mattress and blankets to my daughter so she could stay in the nights to ensure my mum was not on her own. Making countless pots of tea and snacks for all of us which gave us the time to spend with her in her final days. Due to the excellent team on the Hazelwood unit, my mum had a peaceful death and we have lovely memories of the last days with her and want to thank all the team for everything they do.
Thank you for your kind words, and feedback to the staff team in the Hazelwood wing, it was a real honour to care for your mother. Thank you.
The care provided by the team has been amazing for both my Mum and my Dad who were both residents here. We were always made to feel very welcome and could see how much the team members supported and looked after Mum especially who was a resident for over 5 years.
Thank you for your kind words, will let the team know. Thank you.
Ashton House team escorted our father to his wife, of nearly 70 years, funeral. It was a very sad day, but the team were extremely sensitive and discrete and looked after dad with love and care. We thank everyone there, from the reception to all the carers and staff who look after us when we visit, and for getting dad to the funeral without any fuss. Well done Ashton House.
Thank you for your kind words. We'll pass this to our staff.
The level of care is wonderful! My dad has been here 6 weeks and is looking, feeling and getting better with each visit. The doctors, nurses, careers, and even the guys in reception are very caring and happy to help me, even when I'm sad. Thank you.
Thank you for your kind words. Will pass it to staff.
I took my father to Ashton House following a 6 week stay in a care home in Surrey after being placed there from hospital by Social Services. Dad suffers from Dementia and Parkinsons and this whole experience has been very confusing for my father and me. However, after hearing how good Ashton House was regarding the care and treatment of their residents suffering with what my father has, I fought tooth and nail to get my father placed here. On arrival, we were met by a lovely smiling receptionist who called through to a staff member to come and help assist my father out of the vehicle into a wheelchair and into the building. All staff involved were extremely kind and considerate towards Dad and myself which made this experience easier to deal with, so much so my father couldn't wait to get to his new room.
Ashton House was my Mum's home for over 6 years. I was so worried about moving her to a nursing home, but I clearly remember visiting her 3 days after she moved in. She was so excited to tell me about all the activities she had been participating in. I mentioned her flat and she said: “what flat, this is my home.” Her view that Ashton House was her home never wavered and that is a result of the truly remarkable, kind and expert care she has received over the years, including her end of life care. Thank you.
Thank you for your kind word. Will pass this to staff.
Very pleased with the care from nurses on Hazlewood nursing wing who have made our mother comfortable and free from anxiety. Skype has been our help during this phase of the pandemic, but every time we call our mother is relaxed and we've shared a laugh or two and it's clear she's being well looked after with neatly combed hair and constant changes of clothing. Our mother has dementia, as well as a terminal diagnosis but she is settled and expresses no anxiety about her new whereabouts which we believe is a direct testimony to her care at Ashton House.
My mother is cared for to a very high standard. Due to covid, it has been a difficult time not being able to have close contact with my mother. The staff have been so kind and supported my mother through this difficult time. They have become part of her family especially the staff member who ensures my mother has daily activities. My mother loves the sea on her birthday, they took her to the Shoreham so she could see the sea and had a birthday tea with a birthday cake. I feel very confident my mother is looked after with dignity respect and I thank all the staff for their support.
My husband was treated with dignity and great consideration which helped us both very much.
Though we only had a chance to get to know Ashton House and its lovely staff for 4 months, we were deeply touched by the wonderful care and compassion shown to my husband, especially in his last days. We were enormously comforted that he was not alone in his last hours. Deepest thanks to all the staff.
Pleasant surrounding. House is homely, the garden will be lovely. There is a calm, peaceful atmosphere and staff very welcoming from the beginning of the stay. Staff ready to answer any queries or advise if any procedures to be taken. Plenty of activities in which to get involved.
But I have found communication to be poor throughout this two year period and since the start of COVID it has been appalling. I understand that homes have been under massive pressure but communication to relatives was non-existent and when I do call up with queries, no one seems to know the history as there seem to have been a number of admin staff taken on all at once who have been dropped in at the deep end. There have been issues which have now led me to make a formal complaint. The managers seem to pass all queries on to the nurses, rather than dealing with them themselves. If it was not an ordeal for my mum I would have moved her to a different home with better leadership.
For the three years at the home, my mother was wonderfully cared for by each and every member of staff. Initially, we did not want her to go into a home but soon realized that Ashton House was the best place for her. Every effort was made to treat my mum with care, love and respect throughout her stay there. We visited mum most days and as a family, we were all lucky to be shown support from the staff who we soon came to see as our own family.
Unfortunately, we were not able to be with mum when she died. However, we took great comfort knowing she was not alone and surrounded by the same staff who had loved her and cared for her as if she was their own mother. The grief they felt when she died was similar to ours.
We can not recommend the staff at Ashton House. They make the nursing home a wonderful place for people to see out their days in a loving, respectful and safe environment. Thank you.
Thank you very much for your kind words. We'll share it with the team.
My mum has been in Ashton House for just over a year. In that period I have found the home to always be clean. All the staff who work there whether they look after my mum or not are very friendly. If I have any concerns they quickly find out the answers for me also if mum ever sees the doctor. I am always informed on the same day about their findings even if there was nothing wrong. This has been very comforting as I didn't see her for 3 months due to Covid-19.
Thank you very much for your review. We will pass this message to the team.
Dad has been in Ashton House for just over a year now and we feel blessed every day for the love and care he is shown all the time. It is a welcoming place, visitors are always welcome, it is clean and well maintained and the staff there are truly amazing. They always have a smile on their faces and show nothing but kindness towards the residents in their care. It is a fun place too! Lots of music, dancing and activities going on all the time. Lots of trips out too, something we know Dad really really enjoys. We would recommend this care home to anyone.
Thank you for your lovely comment. We'll pass it on to our staff.
Absolutely excellent in all that every single member of staff at all times, even though there exceptionally difficult few months. You always go the extra mile and beyond and you genuinely care for each and every one of your residents. Out of this world, it makes mum exceeding happy and safe.
My mother became bed ridden as her cancer progressed. Unable to care for her adequately at home we chose Ashton House. I am so pleased that she is always clean, comfortable and happy in her surroundings. I feel she is cared for far better than I could do at home. The nurses all seem to know who she is and what her condition is. Everyone I have met is friendly and seems very caring. I am so pleased I chose Ashton House.
The staff are very kind. Mum has lost her appetite but the staff are trying different things to tempt her. Their caring attitude is lovely.
Thank you for your review. We will pass this on to the team.
The home is kept clean. The food provided is of good quality and varied.
I am delighted at the care that my relative has received, and she seems to be very happy there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashton House Nursing & Residential Home.
There are no upcoming events for Ashton House Nursing & Residential Home.
Awards / Recognitions (2)
- 25 Jul 2025Recipient: Ashton House Nursing & Residential Home
- 12 Nov 2024Recipient: Ashton House Nursing & Residential Home
Meet the Team (9)

Bincy Mathew has been a dedicated member of the Ashton House team for more than 16 years, consistently demonstrating exceptional commitment to both residents and colleagues. She is a trained Mental Health First Aider and has extensive experience supporting residents living with dementia, drawing on her deep understanding and compassion to provide high-quality, person-centred care.
Bincy is continually working to improve standards within the home and is currently leading efforts toward achieving Gold Standard Framework accreditation. She has successfully implemented Namaste Care for residents at the end of life and works closely with the team to ensure this approach is fully embedded in daily practice.
Her dedication, leadership, and unwavering focus on the well-being of residents make her an invaluable part of the Ashton House community.

Aswathy brings genuine passion to her work, and the dedication she shows elevates both the quality of care and the performance of the team. She consistently works alongside colleagues to ensure that high standards are maintained throughout the home, always striving to deliver the best possible experience for residents.

Working with residents living with dementia requires genuine passion, patience, and heart — and Johncy brings all of that every day. Her positive attitude and commitment help our residents live well, and her presence strengthens both our team and our home.

Deepak brings genuine compassion to his work and truly enhances our team. He supports families with great sensitivity, particularly during End-of-Life moments. His eagerness to learn and his willingness to share new ideas make him an invaluable member of our home.

As the front face of the home, Lucia sets the tone for everyone who walks through our doors. Her upbeat demeanour and readiness to assist make families feel at ease. Her reliability and genuine care make her an essential member of our team.

Lesley consistently plans both daily and special activities in collaboration with residents and their families. Her thoughtful approach ensures every event is engaging and meaningful. Because of her creativity and dedication, a stay at Ashton House is never dull.

Michelle was awarded Best Ancillary Worker by West Sussex County Council in 2020 and has served Ashton House for over 17 years. Her long tenure reflects reliability, deep institutional knowledge, and a strong commitment to residents. She brings energy and creativity to activities, ensuring every day is engaging and enjoyable.

With more than 20 years at Ashton House, Arek combines experience and culinary talent to nourish residents every day. His baking and cooking contribute to a warm, homely atmosphere and play a vital role in residents’ quality of life.

George has dedicated more than a decade to Ashton House, consistently strengthening the home through his leadership and commitment. He takes great pride in training staff and building a cohesive, confident team. His belief in delivering high-quality care is evident in everything he does, and it elevates the standard of the home.
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