Darlington Court

My mother's a first-time user of the care system; I was incredibly concerned for her settling in but need not have worried! The manager's very approachable (as are all staff - housekeeping, carer, kitchen etc) and filled us with confidence on our preliminary visit, leaving other residential care wanting. Light, bright and airy, any resident can access and help tend the gardens. Varied entertainment every weekday; weekly hairdresser, skittles, cinema, baking - a performance by 'Elvis' one afternoon! Delicious menus with two choices offered each meal and everything cooked from scratch. Great emphasis is placed residents comfort, safety and personal care with appropriate equipment to bathe etc; keypads on doors near stairs to prevent falls; a personal file that keeps track of fluid intake, behaviour, etc to avoid confusion when asking the resident. To say Darlington Court exceeds every care and consideration I would hope for in respect of looking after mum, is very much an understatement.

Their room looks like a nice hotel room, and I would not mind staying in it myself! Since my parents have been at Darlington Court, the staff have been in constant contact with me, and the service has been professional, personal and reassuring. I would not hesitate to recommend this place.

The manager and her staff look after him very well.

Got no fault with the home. The staff are very caring and polite.

Mum has Parkinsons and severe mobility issues. It took her some weeks to settle in but the staff are extremely kind and give her the time she needs in order to get moving. She is treated with dignity and her opinions are heard at the regular meetings they hold. The entertainments team are very good and hold lots of activities for the residents to get involved with. My mum enjoys these times.

My mother loved gardening and there are two conversations which she loves sitting in and this makes her feel at home. I am also pleased that she has gained weight and is encouraged to eat in the very sunny dining area by the staff who are very jolly. It is the atmosphere here that is conducive to my mother's health and I'm so glad I found this care home.

Dad has mild dementia and is somewhat slow in his movements. The staff are kind and patient. He is given choice in everything and especially impressed that he is treated with dignity. His opinions count and he feels he has something to offer. He is as happy as he can be. He has a new lease of life.

Both myself and my husband would not hesitate to recommend D. Court to others. In fact, a couple we know has just placed a relative of their on our recommendation.

The last few months have been a challenging time for our whole family and I want all the staff in Darlington Court to know that they made it a lot easier for us to cope. The care home Assistants and Nurses all showed compassion and sensitivity at all times to both my Dad’s and our situation. They allowed him dignity and respect at a time when this was compromised by his deteriorating health. They gave us information and support and the evening staff and night staff on the last day of his life were so kind. I’d like to thank the whole team for making an awful situation more bearable.

Our friend was admitted for end of life care. On each occasion when we visited him, we were very impressed with the standard of care and the way he was treated with kindness and dignity, even though his behaviour because of his medical condition, could be extremely challenging at times.

Mum has been cared for at Darlington Court to perfection for the past 5 years. Mum has severe dementia, is unable to stand or verbally communicate. She is very settled there, and despite being very ill recently, continues to be comfortable and well cared for.

I have been a resident for 8 years and I am very happy here.

My mother's companion was admitted to hospital not long after his 90th birthday, after his discharge from hospital we knew that he did not have a long time to live. He needed some specialised care and we were looking for a care home with the facilities and professional care that was required. Darlington Court was simple excellent in every way.

Every single member of staff played apart in making him comfortable and making my mother and I welcome.

I have been a resident at Darlington Court for almost eight years. The staff, from top to bottom, including domestics are caring and kindness itself. Medical care is administered and where appropriate Dr's are called out of hours, they are aslo kind and understanding to both residents and family. meals are varied and individual needs catered for. The manager as well as all the other staff are always available to listen. Monthly meetings are held to keep us updated on the running of the home. i find it hard to complain.

Darlington Court is an amazing home, the care and attention given to my father is outstanding. He is treated with complete dignity and his care is faultless. I cannot praise the staff enough, from reception staff, manager, to the wonderful carers who cannot do enough for my father. Also my mum is made to feel very welcome, she visits every day and is very well looked after. A big thank you to everyone!

My mother stayed for a week over Christmas and thoroughly enjoyed her stay. The staff were always available, were thoughtful and helpful. I was impressed that when we first arrived one of your staff came out to the car, without being asked, to help Mum out of the car and welcome her to the home. It's the small things, the personal touches, that make such a difference.

My husband has been a resident here for just over 4 years. He is loved, respected and treated with dignity. It is like a home from home and there is a great family atmosphere. Not only are the residents well looked after but they care for their family as well.