Amberley Lodge Care Home (Nursing)

We have had a very good visit with out brother who has been looked after here very well. The staff are all lovely and really attentive to all the patients. They have made us feel very welcome on our visit from Northern Ireland.

Lovely spacious room, carers are very attentive. We were recently invited to attend the summer fayre, which was a lovely occasion. My brother has built up a great relationship with his carers; they seem to be getting the best out of him.

I am so happy that we found this care home after the previous home was awful. I feel a huge sense of relief knowing my mum is well cared for and looked after by the superb carers here. Thank you all.

My Mum moved to this home in December and I was concerned about how she would be, as she doesn't respond well to changes. The manager and the staff went above and beyond to make her feel welcome and help her settle in and ease her extreme anxieties. My Mum has complex needs and can be extremely demanding and particular and the staff have been so accommodating, changing their routines to ensure she gets the items she wants at the times she wants them! The staff are always welcoming to me and my family when we visit and nothing is ever too much trouble and we feel very well cared for. Whenever I call the home, regardless of what time it is or who I speak to, they can always provide me with a thorough update on Mum. As my Mum refuses to take part in the activities, the staff make sure they spend time with her and are always incredibly patient with her. The manager is extremely knowledgeable about both dementia and mental health and her background in both of these areas has been invaluable to me.

The staff are very efficient, kind, caring and compassionate. Mum is always wearing clean clothes and is very settled and comfortable. She is very well looked after and I am kept up to date when I visit regarding her eating and drinking.

Dad’s Alziemers has been very hard on my mother. She visits my father every other day and the staff are very welcoming.

The staff in the home are very friendly and welcoming. The home has a very homely feel. My friend enjoys the meals that are cooked at the home.

She was put into her own room which she could make homely as my nan loves her family photos. The staff have helped settle my nan in so lovely that she loves it when we visit so she can tell us all the activities she has done.

The staff at Amberley Lodge are extremely caring and gentle with my husband. He is always well dressed and clean and very fond of the people who care for him. He absolutely loved the recent Christmas party and enjoyed the entertainment and dancing.

I was so impressed with the care of my dad from all staff, calling out my dad's name when they walked past his room, brushing his hair, holding his hand, brushing his hair back off his face with their hand. Also cutting his eyebrows and arranging for his toenails to be cut. Despite being doubly incontinent and unable to feed himself, dad was always comfortable and content. Can't thank Amberley Lodge enough for their love and care of my dad and informative updates at all times.

Prior to placing my wife at Amberley Lodge, she was in two other care homes. I found the quality of the staff at Amberley Lodge to be superior to the previous establishments. All staff were polite and above all treated my late wife with the utmost respect. I would like to thank them all.

This is the third home my relative has been in and the only home she has settled, I put this down to the amazing staff/management team who go above and beyond the job to ensure my relative is cared for and feels safe and secure, they show her the respect she deserves and meet her needs, they are also supportive of family when needed but still maintain a high professional standard.