1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Smart Care Homes Ltd

Care Homes Owned by Smart Care Homes Ltd

Jobs
9.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Smart Care Homes Ltd
Are you responsible for the marketing of Smart Care Homes Ltd? View your Advertising Options

Smart Care Homes Ltd Locations (6)

 - Browse 6 Care Homes owned by Smart Care Homes Ltd
List View
Map View
Sort By
Thorn Park Care Home
69/73 Mannamead Road, Mannamead, Plymouth PL3 4ST 
8.5 13 reviews
  • from £1,150 / week
  • 37 Rooms
Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Charlton House
55 Mannamead Road, Mannamead, Plymouth PL3 4SR 
8.6 44 reviews
  • from £1,100 / week
  • 44 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Smart Care Homes Ltd Reviews (230)

9.1

Smart Care Homes Ltd has a Group Review Score of 9.1 (9.129) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Smart Care Homes Ltd must have a Review Score.

Overall Experience
  • 192
  • 33
  • 4
  • 1
  • 0
Date Published
  • 230
  • 13
  • 26
  • 64
  • 166
Reviewer Connection to Smart Care Homes Ltd
  • 83
  • 47
  • 16
  • 14
  • 11
  • 11
  • 8
  • 7
  • 4
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Charlton House

from T S (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delighted with the care my father is getting, the staff are so gentle and caring and my father has settled in quickly and is singing their praises. Thank you to Sarah the manager and Callum care team in particular who have been exceptionally responsive and caring.
Reply from Sarah Latham, Registered Manager at Charlton HouseThankyou so much for your kind words. It truly means a lot to hear that your father has settled in well and is happy with the care he is receiving. I will sure to pass on your lovely feedback to the team and the positive impact they have made. Your appreciation is greatly valued, and we are committed to continuing to provide the highest standard of care and support. Kind Regards Sarah Latham
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Seymour Court

from L R (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted as a NHS emergency and given lovely bright room with a good view. The staff took their time on admission explaining procedures and together with palliative care staff undertook an assessment regarding funding. Mum settled in well and despite her life ending prognosis made friends
with other residents during her 18 day stay. Her condition deteriorated and all staff were very caring in helping her adjust to the pain she experienced, with several dr visits. Sadly mum passed away on 5/3/26. We were informed very soon after we visited. Throughout her stay she was treated with kindness and dignity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Thorn Park Care Home

from Michelle R (Daughter of Resident) published on 6 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was discharged from hospital to Thorn Park Care Home and has stayed there since. From day one we were all made to feel so welcome. Dad is well fed and cared for and always smartly dressed and clean. His room is always clean and tidy and his clothes are freshly laundered.
The stand out feature
of this care home is the incredibly hard working activities coordinator who provides daily enrichment activities for the residents. She obviously loves her job and cares deeply for all the residents.
The home is an old building and as such has its problems but these are always dealt with promptly and efficiently. The lounges have recently been refurbished and look clean and inviting and there are well maintained gardens for the residents to use.
It is easy to speak to staff about any thing Dad needs or make changes to his care plan.
We can visit whenever we like and families are invited to events throughout the year.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Charlton House

from William P (Friend of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my freind Karen at Charlton House Mannamead Plymouth
I was absolutely amazed at firstly my freinds progress since arriving at Charlton House...she looked like a completely different person to the day she was placed at Charlton House.....all the Staff we're warm.welcoming and above all caring....ive
nicknamed them " The A Team ".......heartfelt thanks for your care....
I think Charlton House should be the model of excellence rolled out nationally.
CARE AT IT'S BEST
Kindest Regards
William
Reply from Sarah Latham, Registered Manager at Charlton HouseDear William,
Thank you so much for your kind words and for taking the time to share your experience after visiting Karen at Charlton House.
We are delighted to hear how pleased you were with Karen's progress and that you found our team warm, welcoming and caring. Your nickname for the staff - "The A Team" - made us smile and will mean a great deal to everyone.
Your generous comments about Charlton House and "care at its best" are truly appreciated and will be shared with the whole team.
Kindest regards,
Sarah Latham
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Seymour Court

from C S (Wife of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We can only praise the staff for the care, compassion and wonderful service for my husband, me and my family. I can't thank you enough for everything you have done for us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Seymour Court

from Ayesha S (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank Seymour Court Nursing Home enough for the exceptional care given to our father. He first came for respite in 2023 and became a permanent resident from January 2025 until he passed away in January 2026. Dad loved the activities, friendly faces and superb food, and we were always warmly
welcomed. Staff treated him with patience, humour and dignity, supporting his independence and adapting as Parkinson's and Lewy Body dementia progressed. The nurses kept us informed and reassured throughout. Every member of the team ensured Dad was always clean, comfortable and well cared for. We are especially grateful to Scarlett, Amy, Cherry, Cheryl, Pasand, Jean, Brenda, Kath, Mariah and Jessie on nights. Seymour Court gave our father comfort, dignity and genuine kindness, for which we will always be thankful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Seymour Court

from Anne-Marie M (Daughter-in-law of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law was a resident until his untimely passing. He was treated with the utmost care and respect but more importantly as a family member at Seymour Court.
The care in which he received was always exemplary.
At the time of his passing we as a family spent more time with him often staying
with him overnight and again we were treated like one of the Seymour Court families.
For Ayesh and I our time spent with the residence during the family evenings with food and cheer will always remain fondly in our memories and will treasure.
Marie Claire always made us feel incredibly welcome despite being on her own journey.
The nursing team always kept us up to date through every step in David's journey and no matter how busy they may have been we always felt listened to and that we were given their time.
The HCAs are very much the solid foundation of a well functioning team.
All in all we could not have asked for anything more from Seymour court during David's 18 month stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Seymour Court

from S P (Sister of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not fault the care and kindness shown by all staff, not only for my sister, but to myself and brother when visiting. Friendly, but not intrusive. Nothing was too much trouble in all aspects of the sad situation that we found our family in. Thank you to each and everyone at Seymour Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Greenacres Care Centre Ltd

from M D (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum arrived at Greenacres in September from hospital. It was a difficult and emotional decision for Mum and all the family to finally reach the decision to go into a care home. However, she has now settled in and feels safe at Greenacres and we can all now see that this was the right decision to
ensure the best possible care for Mum. She requires 24 hour care which the wonderful staff provide for her.
As her son it is very reassuring to know that Mum is safe and well and that her health and well-being needs are being taken care of by professionals.
I would just like to thank the amazing management team and all the dedicated care staff and support team for looking after my wonderful Mum.
Reply from Angela Sayer, Manager at Greenacres Care Centre LtdThank you so much for your lovely review and for taking the time to let us know how we are doing. Your support and feedback are invaluble to us. I will feed back to the team
Kind regards
Angie
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Willett Lodge Nursing Home

from Carolyn F (Friend of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are amazing. They do these things so easy and dealing with the residents in a very tactful manner especially if they are difficult. Nothing is too much for them. Every time I visit I feel welcome there. My friend lives at Willett Lodge, she can be difficult but they manage to look after her
well. Very good team and manager is always there to listen if there is a concern.
Reply from Willett Lodge, Team at Willett Lodge Nursing HomeThank you for your kind words! We're thrilled to hear you feel welcomed and that your friend is well cared for. Our team takes pride in providing compassionate, patient care, and your feedback means a lot to all of us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Seymour Court

from Wendy H (Stepdaughter of Resident) published on 26 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Seymour Court is absolutely fantastic. The staff and carers are amazing, very caring, friendly and can't do enough for the residents. It's spotlessly clean everywhere, and the meals they do there for the residents are beautiful and cooked fresh on the premises. I would recommend this home, it's top
class, I would give five stars.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Amberley Lodge Care Home (Nursing)

from Donna G (Sister of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had a very good visit with out brother who has been looked after here very well. The staff are all lovely and really attentive to all the patients. They have made us feel very welcome on our visit from Northern Ireland.
Reply from Dawn Shelley, Registered Manager at Amberley Lodge Care Home (Nursing)Thank you so much for your lovely review and kind words, here at Amberley we do our best by the Residents and like to think that we treat them as a member of our own Family
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Greenacres Care Centre Ltd

from Joanna S (Daughter of Resident) published on 8 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Greenacres independant living are amazing. They treat the residents with dignaty and care. I don't think my mum would want to be anywhere else. The meals are varied and healthy. The staff go above and beyond to make the residents feel safe and cared for.
Reply from Angela Sayer, Manager at Greenacres Care Centre LtdThank you so much for your lovely feedback, we appreciate your support
Kind regards
Angie
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Charlton House

from George P (Power of Attorney of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As Power of Attorney I had to make the difficult decision with Social Services to find a suitable Care Home for my friend. After an unsuccessful placement at another home Charlton House was suggested. We were impressed from the first visit and have found out initial favourable impressions confirmed
over the last 4 months. The overall quality of the accommodation is good, with reasonable sized rooms and good sized common areas.
The standout is the staff, at all levels, their thoughtful care for the residents is excellent. The good and caring atmosphere they create is also excellent. They make it easy to discuss the needs and best care for my friend. I cannot speak to highly of the staff team.
I must mention the activities that are organised on a very regular basis. They are so well done, are fun and stimulating. And demanding though that is, they also look to support the needs of individuals, including individual trips out of the home when they can.
Reply from Sarah Latham, Registered Manager at Charlton HouseThank you so much for your lovely review of Charlton House. We truly appreciate your kind words and the time you took to share your experience. Your feedback means a lot to us, and we're delighted to hear your positive comments about all departments.
I will make sure your feedback is shared with the whole team - they'll be so pleased to know their hard work has been recognised.
Thank you once again for taking the time to leave such a thoughtful review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Thorn Park Care Home

from Angela F (Daughter of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has Parkinson's dementia. Mum needed respite care when my dad had a stroke. (This care started in May 25 - October 25 2025) Mum has been very confused and emotional often being very frightened by her night terrors. Mum believes her night terrors are actually real and needs a lot of support and reassurance
that she is safe. Mum and dad have been married for 71 years and to be separated from each other also took its toll on both of them. Throughout all of this the staff have been kind, caring and supportive with mum, we couldn't have asked for more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Thorn Park Care Home

from Lorraine N (Resident) assisted by family/friend published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Apart from having to wait at some times to be seen when I call, due to shortage of staff, the service I get is excellent.
Due to me being profoundly deaf, some of the staff have started to learn BSL (British Sign Language) for my benefit
Reply from Linda Dodd, Manager at Thorn Park Care HomeThank you for your lovely feedback. Were so glad our teams efforts to learn BSL have made a difference for you. We truly appreciate your patience during busy times and are committed to making our service as welcoming and inclusive as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Willett Lodge Nursing Home

from Sarah B (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The permanent staff do an exceptional job of providing kind, compassionate, thoughtful care. Their approach to our mother with bad dementia managed to bring out the best in her, and we saw some of her old spark. This was due to the personalised, individual care and activities they undertook with her;
unfortunately, the accommodation they have to work in is very poor. The rooms are cramped, poorly maintained, and there is limited public space; it is generally cramped. It is cleaned diligently, but cleanliness is difficult with such an old building. There is little privacy for residents and their visitors. The permanent staff are, without exception, excellent, but some of the 'bank' nurses we met at the weekend were less so. They did not seem to understand the concept of end of life care - they sure did not wear gloves to!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Willett Lodge Nursing Home

from Michael V (Husband of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A nice friendly and homely nursing home.
Management and staff always willing to help and advise.
Reply from Willett Lodge, Team at Willett Lodge Nursing HomeThank you very much for submitting this lovely review. We are honoured to hear that you are happy with the care provided by us. We will pass your feedback to our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Charlton House

from Marguerite P (Wife of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly my husband reached a stage of dementia when I had to admit defeat. I simply could not find a home that would take him, given the behaviour his dementia caused. In the end I had to contact Social Services, and this was the only place available. Now, I have to admit that if I had gone to inspect
it, I would not have chosen it. It's an old house converted, and consequently a bit of a maize. Rooms are functional and practical rather than large or elegant, and it doesn't look much. BUT staff and management are fabulous, and could not have been kinder, and had so much patience with him. I was supported too. This is so much more important than any other consideration, and it is for this reason that I have rated the home very highly. There was also a secure courtyard where we sat together in the sun whenever weather permitted. He was, we knew, at the end of his life, and when he passed the staff and management were so kind to me. Lovely calm atmosphere.
Reply from Sarah Latham, Registered Manager at Charlton HouseOn behalf of everyone at Charlton House thank you so much for your kind and heartfelt words during such a difficult time.It was truly an honor and privilege to care for husband and we are deeply sorry for your loss. He will be remembered fondly by all of us here.Your appreciation means so much to the team, who work with dedication and compassion every day. Knowing that we were able to provide comfort and care to both you and your husband during his time with us brings us great comfort.Please know that you remain in our thoughts, and you are always welcome here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Amberley Lodge Care Home (Nursing)

from P W (Sister of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely spacious room, carers are very attentive. We were recently invited to attend the summer fayre, which was a lovely occasion. My brother has built up a great relationship with his carers; they seem to be getting the best out of him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Frequently Asked Questions about Smart Care Homes Ltd

Costs for care homes owned by Smart Care Homes Ltd

Average costs per week for care homes owned by Smart Care Homes Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Smart Care Homes Ltd, based on 3 out of 6 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,217
Residential Dementia Care £1,217
All Care Types £1,217
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Smart Care Homes Ltd own?

Smart Care Homes Ltd own 6 Care Homes.

Which Smart Care Homes Ltd Care Homes have the highest review score?

Greenacres Care Centre Ltd, Seymour Court & Willett Lodge Nursing Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Smart Care Homes Ltd to verify any information. View our terms and conditions.