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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Smart Care Homes Ltd
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Smart Care Homes Ltd Locations (6)

 - Browse 6 Care Homes owned by Smart Care Homes Ltd
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Thorn Park Care Home
69/73 Mannamead Road, Mannamead, Plymouth PL3 4ST 
9.0 15 reviews
  • from £1,150 / week
  • 37 Rooms
Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Charlton House
55 Mannamead Road, Mannamead, Plymouth PL3 4SR 
8.9 44 reviews
  • from £1,100 / week
  • 44 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Smart Care Homes Ltd Reviews (237)

9.2

Smart Care Homes Ltd has a Group Review Score of 9.2 (9.167) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Smart Care Homes Ltd must have a Review Score.

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Review of

Greenacres Care Centre Ltd

from Eve R (Respite Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I moved into Greenacres on 6.2.26 for a months respite care because of a broken shoulder. The home has a very friendly atmosphere and the staff were welcoming, kind and professional and I cannot praise them highly enough, and settled into the routine quickly. I would highly recommend the home to others
in their time of need and if I needed care in the future would be more than happy to move in. The garden is stunning and I only wish I had been there in the summer to enjoy and aid recovery. Thanks to everyone for their help and support.
Reply from Angela Sayer, Manager at Greenacres Care Centre LtdHi Eve
Thank you so much for taking the time to pass on your kind words and sentiments, it is greatly appreciated and I am glad you enjoyed your stay with us
Kind regards
Angie
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Review of

Seymour Court

from Julie C (Daughter of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mothers stay and care was extremely good. The staff (all) treated my mum in such a gentle and sympathetic manner. All of our family were made welcome, kept well informed. In my mum's final days we were checked on regularly, offered tea and biscuits. I would gladly recommend this care home.
Reply from Marie Claire Foale, Manager at Seymour CourtThank you for your kind words and for taking the time to write this review. Our staff greatly appreciate this feedback and we are pleased that we could support you all at this difficult time.
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Review of

Seymour Court

from Diane G (Daughter of Resident) published on 1 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough. My mum has been a resident since September 2024. The staff have shown my mum nothing but love, care, compassion and dignity. Marie the manager is an absolute gem, the care team along with the nursing staff always engage with mum, they treat her gently and engage in
talking to her and laughing and singing with her. Mums health has deteriorated and she is now bed bound and her dementia is getting worse but the care is exceptional, they all go above and beyond. We as a family are treated like their family, always kept well informed about mums health and doctors visits.
The food is always varied and nothing is too much especially if mum wanted something different then they would go and get whatever she asked for. They have mum pain free and that is our priority at this time.
I can only describe all the staff as angels, they are truly dedicated to the residents and their needs.
I cannot thank them enough. AMAZING.
Reply from Marie Claire Foale, Manager at Seymour CourtThank you for your kind words - the staff will be thrilled. It has been a privilege to share in mum's journey and with you as a family. I wish to thank you especially for your decency and fabulous treatment of our team. It has been an absolute pleasure to look after mum.
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Review of

Seymour Court

from C G (Granddaughter of Resident) published on 16 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother is a resident of Seymour court and has been since September 2024, we can not thank the staff enough for their patience, help, support and understanding of my gran. Her health has declined since her arrival, they always lead with kindness and such tender care, the staff have the kindest
heart and always show us and my gran so much grace. We as a family can't thank them enough for all they do everyday, they truly are an amazing team.
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Review of

Thorn Park Care Home

from Linda S (Daughter of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting many care homes in Plymouth, Thorn Park was our 14th and instantly the look and atmosphere said 'yes this is the one for mum'. After nine years at the care home mum passed peacefully at the grand age of 96. It felt like a family for mum and myself as I visited her.
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Review of

Thorn Park Care Home

from K T (Son of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum booked into respite care as emergency in February as this was the only option. The Home have taken excellent care of her over the last 2 months, so that she is strong enough to get home again. They have made sure her medicines were up to date and that all visitors were welcomed. On her leaving some
staff of the home came to wish her the best. At all times, the Home have kept me up to date on her progress and health. I can not fault the care provided by the staff.
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Review of

Seymour Court

from C B (Brother-in-law of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Overcrowded- sharing a room with a curtain to divide residents. No ventilation. One shared sink. Bed not suitable, cannot stretch his legs (being checked for foot sores). Boxes of supplies stored in the room. No room for the residents wheelchair in the room with visitors. Staff coming to give my brother
in law medication while he's eating his lunch? Staff not patient with residents. On staff member seen on his mobile while feeding a resident. Lack of care, compassion and tolerance.
Reply from Marie Claire Foale, Manager at Seymour CourtThank you for your feedback and we are sorry that this is your experience of the care your brother- in- law received at Seymour Court. We are always striving to improve our service and will certainly learn lessons from your comments.
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Review of

Charlton House

from T S (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delighted with the care my father is getting, the staff are so gentle and caring and my father has settled in quickly and is singing their praises. Thank you to Sarah the manager and Callum care team in particular who have been exceptionally responsive and caring.
Reply from Sarah Latham, Registered Manager at Charlton HouseThankyou so much for your kind words. It truly means a lot to hear that your father has settled in well and is happy with the care he is receiving. I will sure to pass on your lovely feedback to the team and the positive impact they have made. Your appreciation is greatly valued, and we are committed to continuing to provide the highest standard of care and support. Kind Regards Sarah Latham
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Review of

Seymour Court

from L R (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted as a NHS emergency and given lovely bright room with a good view. The staff took their time on admission explaining procedures and together with palliative care staff undertook an assessment regarding funding. Mum settled in well and despite her life ending prognosis made friends
with other residents during her 18 day stay. Her condition deteriorated and all staff were very caring in helping her adjust to the pain she experienced, with several dr visits. Sadly mum passed away on 5/3/26. We were informed very soon after we visited. Throughout her stay she was treated with kindness and dignity.
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Review of

Thorn Park Care Home

from Michelle R (Daughter of Resident) published on 6 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was discharged from hospital to Thorn Park Care Home and has stayed there since. From day one we were all made to feel so welcome. Dad is well fed and cared for and always smartly dressed and clean. His room is always clean and tidy and his clothes are freshly laundered.
The stand out feature
of this care home is the incredibly hard working activities coordinator who provides daily enrichment activities for the residents. She obviously loves her job and cares deeply for all the residents.
The home is an old building and as such has its problems but these are always dealt with promptly and efficiently. The lounges have recently been refurbished and look clean and inviting and there are well maintained gardens for the residents to use.
It is easy to speak to staff about any thing Dad needs or make changes to his care plan.
We can visit whenever we like and families are invited to events throughout the year.
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Review of

Charlton House

from William P (Friend of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my freind Karen at Charlton House Mannamead Plymouth
I was absolutely amazed at firstly my freinds progress since arriving at Charlton House...she looked like a completely different person to the day she was placed at Charlton House.....all the Staff we're warm.welcoming and above all caring....ive
nicknamed them " The A Team ".......heartfelt thanks for your care....
I think Charlton House should be the model of excellence rolled out nationally.
CARE AT IT'S BEST
Kindest Regards
William
Reply from Sarah Latham, Registered Manager at Charlton HouseDear William,
Thank you so much for your kind words and for taking the time to share your experience after visiting Karen at Charlton House.
We are delighted to hear how pleased you were with Karen's progress and that you found our team warm, welcoming and caring. Your nickname for the staff - "The A Team" - made us smile and will mean a great deal to everyone.
Your generous comments about Charlton House and "care at its best" are truly appreciated and will be shared with the whole team.
Kindest regards,
Sarah Latham
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Review of

Seymour Court

from C S (Wife of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We can only praise the staff for the care, compassion and wonderful service for my husband, me and my family. I can't thank you enough for everything you have done for us.
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Review of

Seymour Court

from Ayesha S (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank Seymour Court Nursing Home enough for the exceptional care given to our father. He first came for respite in 2023 and became a permanent resident from January 2025 until he passed away in January 2026. Dad loved the activities, friendly faces and superb food, and we were always warmly
welcomed. Staff treated him with patience, humour and dignity, supporting his independence and adapting as Parkinson's and Lewy Body dementia progressed. The nurses kept us informed and reassured throughout. Every member of the team ensured Dad was always clean, comfortable and well cared for. We are especially grateful to Scarlett, Amy, Cherry, Cheryl, Pasand, Jean, Brenda, Kath, Mariah and Jessie on nights. Seymour Court gave our father comfort, dignity and genuine kindness, for which we will always be thankful.
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Review of

Seymour Court

from Anne-Marie M (Daughter-in-law of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law was a resident until his untimely passing. He was treated with the utmost care and respect but more importantly as a family member at Seymour Court.
The care in which he received was always exemplary.
At the time of his passing we as a family spent more time with him often staying
with him overnight and again we were treated like one of the Seymour Court families.
For Ayesh and I our time spent with the residence during the family evenings with food and cheer will always remain fondly in our memories and will treasure.
Marie Claire always made us feel incredibly welcome despite being on her own journey.
The nursing team always kept us up to date through every step in David's journey and no matter how busy they may have been we always felt listened to and that we were given their time.
The HCAs are very much the solid foundation of a well functioning team.
All in all we could not have asked for anything more from Seymour court during David's 18 month stay.
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Review of

Seymour Court

from S P (Sister of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not fault the care and kindness shown by all staff, not only for my sister, but to myself and brother when visiting. Friendly, but not intrusive. Nothing was too much trouble in all aspects of the sad situation that we found our family in. Thank you to each and everyone at Seymour Court.
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Review of

Greenacres Care Centre Ltd

from M D (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum arrived at Greenacres in September from hospital. It was a difficult and emotional decision for Mum and all the family to finally reach the decision to go into a care home. However, she has now settled in and feels safe at Greenacres and we can all now see that this was the right decision to
ensure the best possible care for Mum. She requires 24 hour care which the wonderful staff provide for her.
As her son it is very reassuring to know that Mum is safe and well and that her health and well-being needs are being taken care of by professionals.
I would just like to thank the amazing management team and all the dedicated care staff and support team for looking after my wonderful Mum.
Reply from Angela Sayer, Manager at Greenacres Care Centre LtdThank you so much for your lovely review and for taking the time to let us know how we are doing. Your support and feedback are invaluble to us. I will feed back to the team
Kind regards
Angie
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Review of

Willett Lodge Nursing Home

from Carolyn F (Friend of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are amazing. They do these things so easy and dealing with the residents in a very tactful manner especially if they are difficult. Nothing is too much for them. Every time I visit I feel welcome there. My friend lives at Willett Lodge, she can be difficult but they manage to look after her
well. Very good team and manager is always there to listen if there is a concern.
Reply from Willett Lodge, Team at Willett Lodge Nursing HomeThank you for your kind words! We're thrilled to hear you feel welcomed and that your friend is well cared for. Our team takes pride in providing compassionate, patient care, and your feedback means a lot to all of us.
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Review of

Seymour Court

from Wendy H (Stepdaughter of Resident) published on 26 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Seymour Court is absolutely fantastic. The staff and carers are amazing, very caring, friendly and can't do enough for the residents. It's spotlessly clean everywhere, and the meals they do there for the residents are beautiful and cooked fresh on the premises. I would recommend this home, it's top
class, I would give five stars.
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Review of

Amberley Lodge Care Home (Nursing)

from Donna G (Sister of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had a very good visit with out brother who has been looked after here very well. The staff are all lovely and really attentive to all the patients. They have made us feel very welcome on our visit from Northern Ireland.
Reply from Dawn Shelley, Registered Manager at Amberley Lodge Care Home (Nursing)Thank you so much for your lovely review and kind words, here at Amberley we do our best by the Residents and like to think that we treat them as a member of our own Family
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Review of

Greenacres Care Centre Ltd

from Joanna S (Daughter of Resident) published on 8 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Greenacres independant living are amazing. They treat the residents with dignaty and care. I don't think my mum would want to be anywhere else. The meals are varied and healthy. The staff go above and beyond to make the residents feel safe and cared for.
Reply from Angela Sayer, Manager at Greenacres Care Centre LtdThank you so much for your lovely feedback, we appreciate your support
Kind regards
Angie
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Frequently Asked Questions about Smart Care Homes Ltd

Costs for care homes owned by Smart Care Homes Ltd

Average costs per week for care homes owned by Smart Care Homes Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Smart Care Homes Ltd, based on 4 out of 6 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,217
Residential Dementia Care £1,217
Nursing Care £1,315
Nursing Dementia Care £1,315
All Care Types £1,241
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Smart Care Homes Ltd own?

Smart Care Homes Ltd own 6 Care Homes.

Which Smart Care Homes Ltd Care Homes have the highest review score?

Greenacres Care Centre Ltd, Seymour Court & Thorn Park Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Smart Care Homes Ltd to verify any information. View our terms and conditions.