Seymour Court

Glen Road, Mannamead, Plymouth PL3 5AP
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9.7 90 Reviews
  • Seymour Court, Plymouth
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1200
  • RESPITE Self-Funded Nursing Care: £1000 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1000 – £1300

Fees are based on assessed needs.

These prices are only a guideline, please contact Seymour Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Marie Claire Foale (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Private or funded by council with nursing needs
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (6)

Visiting

  • Seymour Court is open 24 hours a day.

Parking

  • Parking is available on the road.

Are you the Owner/Manager of Seymour Court? View your Advertising Options

Seymour Court Reviews (90)

Total of 90, showing 1-20
9.7

Seymour Court has a Review Score of 9.7 (9.731) out of 10, based on 32 reviews in the last 2 years. Over all time Seymour Court has 90 reviews.

Overall Experience

  • 84
  • 5
  • 1
  • 0
  • 0

Date Published

90
5
10
32
58

Review from D T (Daughter of Resident) published on 14 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was placed in a ground floor room so he could be monitored frequently and medication could be administered when required. The staff were professional and dedicated and provided the care and wellbeing of my father throughout his short stay. A big thank you to all staff who were friendly and
a constant source of comfort.

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Review from Lesley K (Daughter of Resident) published on 12 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day my father went into Seymour Court he's had such an amazing care and attention. He settled in well. He enjoyed the food from the manager/nurses and carers, kitchen staff, domestic staff all work very hard and they are a good team. My father passed away in May 2025 he was given dignity,
loving care not just to my dad but to us as a family we could stay with with which was comforting for us all. The only thing id like to mention is I think the clothes should be ironed once washed I didn't like seeing my dad in creased clothes. I had to take his clothes home.

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Review from Donna-Marie E (Daughter of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful caring home my father was in there for a short while and could not fault it it was clean and all staff were very attentive at all times .food was lovely and all staff worked hard and had great empathy and a genuine care for residents .thankyou all so much .my dad was moved to a home
nearer to where we live . Thankyou all again.

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Review from Maureen C (Sister of Resident) published on 8 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always pleasantly dealt with by everyone at this nursing home. My sister is well cared for.

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Review from Steve A (Son of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was taken from hospital to Seymour Court for palliative care.
I cannot praise the entire team at the nursing home, she was treated with such dignity and compassion from all the team as we as a family were, nothing was too much trouble.
The nursing team were amazing as the care team and also
the food was lovely and everyone so warm and friendly. Well done Seymour Court.

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Review from A W (Wife of Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most staff were kind and caring, never enough, difficult to find, particularly mealtimes and weekends. The cover fell off the radiator twice, the window was difficult to close and taps dripped continually, often overflowing. Previous occupant's clothes were left in the wardrobe for 4 weeks until I removed
them. My husband was often found in dirty, wet clothes having spilt food and drink, he couldn't pick them up, and often missed snacks. Often wearing someone else's baggy t-shirts even though I had provided an adequate supply of new shirts, more than once I shaved him because he looked so dishevelled. He was often not adequately hydrated and had numerous catheter problems and urine infections, which often went unnoticed by staff and were not dealt with in a timely manner. The lack of compassion following his death added to our pain, we left his room and had to wait in a corridor, by the usual consistently buzzing call bells, while staff prepared his body, we were told we could re-enter and saw no staff after that, just another job done! No sympathy was expressed or even a goodbye. Limited information on how to obtain the Death Certificate.
I realise a negative comment will not be printed, but question the validity of only printing 'excellent ones, some dating from 2018. Reviews posted regarding Seymour Court bear little resemblance to my experience, or those of other visitors, of over 3½ months, I visited my husband every day. Taking everything into consideration, and reading the daily diary that I had kept, together with visitors' comments, I feel that overall, my husband's care was often not good. Sadly, unlike some comments left, I often didn't feel confident when leaving my husband and at times left the Home very upset. When visiting my husband in the Funeral Home, although heartbreaking, it was such a relief to see him looking like his old self, so clean, tidy and well cared for, for the first time in 3 months.

Reply from Marie Claire Foale, Manager at Seymour Court

It is naturally very disappointing to read reviews such as the above and feel saddened that this was your experience. Whilst recollections may vary, I believe that our staff genuinely tried their best to meet your expectations. Under our duty of candour and for purposes of transparency, we would wish that all reviews, good or bad, should be published by an independent verifier such as the ones which are submitted via this platform. Your concerns at the time were taken very seriously and the management would like to apologise for the way that you feel.

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Review from J O (Friend of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting a very good friend, surveying myself for future reference as I'm now 80 years of age and living alone, looking to the future as I would be more than happy to be a resident. I've had a lovely conversation with a young man who I gather was going an "inspection" at the time, everything was
great - faultless. It was a pleasure to visit your building.

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Review from J T (Nephew of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the last few months of my aunt's life, she stayed at this care home and received exceptional care. The staff from nurses to care, catering, cleaning and management were extremely warm, attentive and professional. My aunt spoke to me about the great care, assistance and dignity she was afforded.
When I first flew from abroad to be with her at the end, I was shown every kindness. Senior management went above and beyond finding me a space to complete some unavoidable work which allowed me to stay close to my aunt until the very end. Every member of the team treated her and me with absolute respect and warmth. I highly recommend this care home without reservation, it restored my faith in the quality of care homes.

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Review from Marj M (Wife of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband couldn't have better care, everyone was very caring and helpful to us both. I would recommend this home to anyone.

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Review from E M (Niece of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my aunt first arrived in the care home she was very distraught and did not want to go on living. There were various problems along the way but as time went on, both the manager and staff dealt with them in a kind and professional manner. They did all they could to make her stay as comfortable as
possible and were always ready to give comfort, support and advice to her family. After every visit, it was hard to leave my aunt but we always felt she was in safe hands.

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Review from J Q (Brother-in-law of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is without a doubt the best care home that I have ever visited. All the staff were warm, welcoming and highly efficient from the manager to all the ancillary staff. Patients were treated with such kindness and empathy and made to feel valued as individuals. One of the most striking features of
the care home is that it is a home for the residents and their families. It may sound mundane but the lack of institutional smell was unique.

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Review from Reuben F (Son of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seymour Court has gone above and beyond to support Dad during his battle with Parkinson's disease. The staff are hard-working, diligent and above all caring. Their sensitivity to Dad and the wider family has been outstanding and I would recommend the service to anyone with a loved one who needs the
very best care and support. My heartfelt thanks to all the staff for making a difficult time easier to bear.

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Review from Helen F (Wife of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Seymour Court for 5 months. The kindness and professionalism of all the staff is superb. The training of all staff members is evident from the clinical lead downwards and is their willingness to help individual residents, no matter how challenging. The support given
to families is second to none and is to be applauded.

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Review from Kathy B (Daughter of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred to Seymour Court from Derriford Hospital because they have an excellent reputation in caring for residents in respect of end-of-life care. We were not disappointed - Mum's health has deteriorated over the months but at every stage of her care the staff at Seymour Court have been
wonderful. I was most impressed that regardless of the time of day I visited, I was always made welcome and mum was always clean, washed and wearing freshly laundered clothes. Her personal care has been amazing. The medical care provided was also excellent particularly as Mum's deteriorating health issues were a little complex but the overall focus on comfort and well-being was always uppermost in all of the nursing care. I would like to take this opportunity to mention the carer who prepared mum for transfer to the funeral home. Her absolute dedication and empathy as she bathed Mum for the last time and dressed her for the journey was exceptional. Thank you all.

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Review from Maxine C (Daughter of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was diagnosed as end of life with only days left due to cancer, but a critical care nurse suggested taking her to Seymour Court. We had no idea about this nursing home but it turned out to be a wonderful place that gave my mum five more weeks of life, and my family five more weeks with our beloved
wife/mum/sister. I spent a lot of time there with her and the manager, carers and nurses were amazing - caring, patient, positive and friendly, and treated my mum with dignity, kindness and respect. The nurses explained things to us so we were not in the dark, even when it was not good news. The carers were so good to my mum and I thank them very much for this. Sadly my mum passed away a week ago. Two carers kindly offered to dress her afterwards and they put a rose in her hand, just a lovely thing to do. The manager talked us through the process to come, so helpful and needed. A thanks too on how well they looked after my elderly grieving dad during his daily visits to his wife.

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Review from Michael C (Son of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed in the home by the crisis nurse, and we couldn't have wished for, or picked, better, From the very first day, Mum was given excellent care, both medical and personal. The carers were all happy, engaging and extremely helpful, and the manager made sure we were fully aware of what was
to come. She allayed any fears about funding and visited Mum herself on numerous occasions. Every single nurse and carer that dealt with Mum showed her patience, gave her dignity, and when she passed, made sure she was dressed and even put a rose in her hand - a lovely personal touch. They also looked after my elderly dad, making sure he was fed as he sat at my mum's bedside, and allowed my sister to stay overnight with Mum. All I can say is that everyone involved in Mum's care, from the manager to nurses to carers, showed great empathy and caring and treated Mum with dignity, making a difficult time much easier to cope with. My thanks will forever be with them.

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Review from Susan S (Sister of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was taken into Seymour Court as an emergency in March. The care she received was excellent. She recovered enough to know where she was and the interaction between her and the staff was great. Unfortunately, she passed away last week and was treated with care and dignity. The staff were also
very caring to the family at this sad time.

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Review from Daren N (Relative of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff on site were so caring... They made my brother's last few days filled with love and dignity. They were patient, supportive and generous with their advice and time. Thank you for caring for him.

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Review from Steven O (Son of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown to my mum by all staff, management and care staff was exceptional. Mum was always clean and was always well-fed and hydrated, she was really happy and felt like she was liked by all staff. The care and attention she received when she passed away was incredible and being
there easier for us.

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Review from B F (Granddaughter of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was recently admitted to Seymour Court and, I have to say, his treatment has been outstanding. The kindness, dedication and compassion the care staff treat him with is brilliant. The nurses are amazing and he is extremely happy with the care he has received. He loves the food, company and
comfort of his facilities with everyone accommodating his needs. Overall, I am extremely pleased with how he has settled in.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Seymour Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Seymour Court is calculated as follows: ( (280 Excellents x 5) + (60 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 357 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seymour Court is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (5)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Seymour Court

What types of Care is Seymour Court registered for?

Older Person Care, Dementia, Eating Disorders, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Seymour Court have?

There are 25 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Seymour Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Seymour Court to the centre of Plymouth?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Seymour Court to verify any information. View our terms and conditions. Seymour Court has an Basic Service - more info.