Seymour Court

Glen Road, Mannamead, Plymouth PL3 5AP
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9.7 90 Reviews
  • Seymour Court, Plymouth
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Care Provided by Seymour Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1200
  • RESPITE Self-Funded Nursing Care: £1000 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1000 – £1300

Fees are based on assessed needs.

These prices are only a guideline, please contact Seymour Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Marie Claire Foale (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Private or funded by council with nursing needs
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (6)

Visiting

  • Seymour Court is open 24 hours a day.

Parking

  • Parking is available on the road.

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Seymour Court Reviews (90)

9.7

Seymour Court has a Review Score of 9.7 (9.696) out of 10, based on 26 reviews in the last 2 years.
Over all time Seymour Court has 90 reviews.

Overall Experience
  • 84
  • 5
  • 1
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Date Published
  • 90
  • 4
  • 8
  • 26
  • 64
Reviewer Connection to Seymour Court
  • 29
  • 21
  • 6
  • 6
  • 5
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 90, showing 81-90
Review from Mark H (Son of Resident) published on 27 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this care home enough. The staff are so kind and caring. They always treat all of the residents with dignity and have a smile on their faces. They always have time to chat with residents and visitors despite their heavy workload.
The home is always clean and tidy.
There are regular
entertainments and activities provided which the residents really enjoy.
My mum is well cared for and happy.
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Review from Sany G (Daughter of Resident) published on 26 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Seymour Court for quite some years now which is such a comfort and relief to me as there isn't any other home (apart from her own) that I would rather her be in. The management are fantastic, the staff are amazing, so caring, kind, considerate and always have time for not only my
mum but all of her family who visit. The home itself is beautifully maintained and is always kept very clean and tidy. The home cooked food is great and the homemade cakes are delicious. I would 100% recommend this home to anyone.
Keep up your fantastic work and thank you so much for everything.
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Review from Nicky F (Daughter of Resident) published on 14 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Seymour Court for some years now. The staff are wonderful, ALWAYS friendly, helpful and polite. They very obviously care greatly for the residents and their families.
I cannot recommend the home highly enough. It is well run and very clean. The atmosphere is always
happy and extremely welcoming.
The welfare of the residents is paramount and this is made obvious in everything they do here.
I strongly believe that my mum could not receive any better care than she does at Seymour Court which is always a great comfort to me and our family.
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Review from Nicole G (Granddaughter of Resident) published on 14 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not be more grateful and appreciative of the exceptional care that my grandma receives at Seymour Court. The staff are all genuinely lovely, friendly and willing to take their time to have a chat with my family on our visits. The setting itself is always clean and well presented providing a
very homely atmosphere. I would be more than happily recommend to anyone.
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Review from Holly P (Granddaughter of Resident) published on 26 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely Phenomenal!
The staff's care, love and attention to detail is just staggering.
The home is like a 5* hotel! It's clean, well maintained, and lovely calming decor.
The home cooked meals are delicious, tea on tap, homemade cakes to delight. Simply fabulous.
Residents can reside in their
room or staff actively encourage them to socialise in the living room (no pressure). Regular activities are run. Activities can be run in your room even to play a game of cards or just to chat!
The hairdresser and chiropodist visit regularly (minimal cost) and do an excellent job alongside staff of keeping your loved one spick and span!
Medicine was ordered timely and if you needed anything from a doctor's visit it would be collected with very little wait.
My grandfather loved gardening. Management even got him a room to overlook the allotments beside the home.
I couldn't wish nor want for my loved one to be in any other place. Whether short or long term care is required, it's simply amazing!
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Review from Andrew P (Son of Resident) published on 4 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Seymour Court for one year. It is the second care home he has stayed in and as our first experience was terrible, we were concerned what this second care home was going to be like. Well we needn't have worried. This care home is absolutely wonderful. In fact it is hard to convey
and put in to words just how good it is. It is not one particular thing it is everything. As I work full time I find it sometimes difficult to visit my father as much as I would like to, but I don't worry too much as I know he has such a fantastic, amazing, incredibly kind, thoughtful and caring team of people looking after him. I would encourage anyone who may have a relative looking for a care home place to get them in to Seymour Court. I have completely 100% done the right thing for him. Other care homes could learn an awful lot by taking a look at Seymour Courts way of doing things. EXCELLENT completely undersells this care home, its so so much more than that.
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Review from Chris E (Son of Resident) published on 1 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been very happy since she arrived here 4 Years ago. She can be a tough taskmaster and high maintenance at times, but the Home has always delivered and looked after her superbly. When the Home went into Administration 3 years ago the Manager and her Team did a magnificent job to keep the Home
running until it was purchased at the end of 2017.


Since Mannamead Care took over ownership there have been many improvements such as the Decor, Care etc. Their friendly, personable, hands-on, caring, family-orientated, efficient, patient-centred Management Style have improved/enhanced the Home still further.


The Manager and her Team continue to do a First Class Job. All the staff - the Carers, Nursing, Catering, Cleaning and Maintenance are outstanding. In my view the recent CQC report was unfair. The Home is excellent. Thank you so much for Caring.

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Review from Sandra D (Daughter of Resident) published on 7 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Seymour Court in August 2017 and although it was looking very tired and in need of refurbishment, but now thoroughly redecorated and upgraded, I instantly knew my mother would receive the care she needed and that has been the case. The staff from the manager (the most hands-on manager
I have encountered), nurses, care-assistants, kitchen staff, treat my mother with the love and care that I wish I could have given to her in her own home. My mother is visited almost daily by her family and her care is always of the same high standard.
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Review from Tracey M (Daughter of Resident) published on 18 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed there for 10 weeks before she sadly died and I cannot fault the care and compassion everybody who worked there has. They treated my mum with dignity and respect. Nothing was too much trouble for mum and us when we visited, it’s like a little family there, very homely with a fabulous atmosphere.
The night mum was poorly they gave us a family room to use if we wanted and they kept coming down to check all was ok and bringing endless cups of tea and food and was happy to explain everything, we cannot thank them enough for what they did for mum and for us. Thank you from the bottom of our hearts
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Review from Alison G (Daughter of Resident) published on 25 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care the staff gave to my mum, during the week she was there, sadly it was a short time for end of life care, nothing was too much trouble. All her children were able to stay with her, which we did, and they also looked after us. If anyone is looking for care for a loved one then
this is the place to go.


From going to look around before moving Mum there from hospital, the warmth and friendliness of the staff shone through from the kitchen staff up to the management, and we knew it was the right place to go.
All the staff made the situation a lot easier, and let us know everything that was happening and why. It has taken a while to write this review but I felt that it is only deserving to a fantastic team, who also came in on days off to take care of Mum. So if you are looking for somewhere, please put Seymour Court at the top of your list to look at, you will not be disappointed.

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Current Review Score: 9.7 (9.696)

Overview of Review Score

The Review Score of 9.7 (9.696) out of 10 for Seymour Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.696 for Seymour Court is calculated as follows: ( (219 Excellents x 5) + (54 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 289 Ratings = 4.696
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Seymour Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (0)

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