Seymour Court

Glen Road, Mannamead, Plymouth PL3 5AP
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9.7 90 Reviews
  • Seymour Court, Plymouth
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Show Seymour Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1200
  • RESPITE Self-Funded Nursing Care: £1000 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1000 – £1300

Fees are based on assessed needs.

These prices are only a guideline, please contact Seymour Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Marie Claire Foale (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Private or funded by council with nursing needs
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (6)

Visiting

  • Seymour Court is open 24 hours a day.

Parking

  • Parking is available on the road.

Are you the Owner/Manager of Seymour Court? View your Advertising Options

Seymour Court Reviews (90)

Total of 90, showing 41-60
9.7

Seymour Court has a Review Score of 9.7 (9.731) out of 10, based on 32 reviews in the last 2 years. Over all time Seymour Court has 90 reviews.

Overall Experience

  • 84
  • 5
  • 1
  • 0
  • 0

Date Published

90
5
10
32
58

Review from M D (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Seymour Court for nine months, and during that time, the care she has received has been second to none. The staff and management really are like an extended family. They treat Mum with love and respect. The home itself is spotlessly clean, and the food is perfect. All are freshly
cooked onsite daily. Seymour Cour is most definitely a 10/10.

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Review from Roger M (Resident) published on 4 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the 15 months of my stay, I was treated expertly at all times. Even though my initial behaviour was extremely challenging. Sent from Derriford Hospital as an end-of-life patient unknown to me, thanks to the love and excellent treatment of all at Seymour court I'm now living in an extra care retirement
home. I owe my life to them, words can't convey the love and respect I have for them all. They are a wonderful group of dedicated people. My eternal thanks to them all.

Reply from Marie Claire Foale, Manager at Seymour Court

Dear Roger,
We all wish you the very best in the new chapter of your life. We are eternally grateful to have been fortunate to share this part of your journey with you. Thank you for your fantastic company and for the amazing morning debates! Maybe you should run for Prime Minister! Good luck with everything.
All the team

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Review from Chris G (Son of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a really lovely seven-week period of respite care at Seymour Court. All the staff were incredibly warm and friendly, and nothing was ever too much trouble. The home itself was clean and well-maintained, and Mum's room was bright and airy. The meals looked delicious, and there was a constant
supply of tea and cake. As a family member, I was always made to feel welcome visiting regularly. It was so reassuring to know Mum was in a safe and caring place.

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Review from Sandra R (Daughter of Resident) published on 5 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at this fantastic home for 19 months until his death on September 25th. All the staff are so caring and treat the residents like family. The manager is very professional, and the head nurse is a remarkable lady. She did a long shift to be with Dad until the end, something I will never
forget. As I live away, I couldn't visit as often as I would have liked, but knew Dad was comfortable and well cared for. The food is great; Dad loved Friday fish and chip day with mushy peas. Seymour Court is so special - to give them 100% is not enough. I will never forget all you have done for my dad; thanks to every one of you.

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Review from Tracy D (Wife of Resident) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband received end of life care in this wonderful home. The staff are so supportive, nothing was ever too much trouble, they work together and make a great team. The nurses are also very knowledgeable, always on hand to answer any queries, all led by a very competent and caring manager. The food
is cooked fresh daily and is delicious, thanks to two very talented chefs. In such a difficult time, Seymour Court became our port in the storm, we are so thankful to all the staff for the exceptional care and support, not only for my husband but for us also.

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Review from Linda A (Daughter of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only under their care for six days as he was end of life, but the care given was excellent. His dignity was returned after being in the hospital for three weeks. All the carers were supportive towards us all, and nothing was too much trouble. Food looked and smelt appetising, and his room
was so cosy and welcoming.

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Review from T D (Son of Resident) published on 20 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing nursing home - I cannot thank the team at Seymour Court enough for helping us through these times and caring for my dad with dignity.
It has been amazing the care that has and is being delivered by the team - Dad has enjoyed every meal, all fresh ingredients and freshly made in the
kitchen.
Thank you for helping support not only Dad but all of the family and friends. Mum and I have found this a great comfort to know that the staff all want to help and care.

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Review from Luke G (Son-in-law of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father-in-law received from the staff at this home was outstanding. The staff are excellent and by far the best nursing home in the area. Very clean and welcoming. Highly recommend Seymour Court!

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Review from Keith C (Brother-in-law of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing negative to say. Staff, care, cleanliness and food are all first class.

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Review from Michael P (Partner of Resident) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner recently spent time in Seymour Court on an end of life pathway. The care, respect, dignity and professionalism shown to her by all the staff was amazing. Nothing was ever too much trouble to make sure she was always clean and tidy, and regularly checked and comfortable. Not only that, but
I, in particular, and the whole family were treated with respect and kept informed at all times. So would highly recommend Seymour Court for care and support.

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Review from Naomi C (Daughter of Resident) published on 11 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum received excellent end of life care at Seymour Court.
All the staff were so caring and treated her with dignity and respect.
Her room was clean and bright, and I know she felt safe and comfortable.

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Review from Judith H (Partner of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner had been in Seymour Court for several years with MS. He received the absolute best care given. Meals were freshly prepared, and the carers and nurses there were amazing. Always smiling, and they all took a personal interest in all the clients. This was truly ‘a home’ from home. Always kept
informed of changes and treatments. Very strict with Covid regulations to keep everyone safe. He died peacefully surrounded by loving staff. Before lockdown, there was always entertainment in the lounge.

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Review from J W (Daughter of Resident) published on 25 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was treated with kindness and dignity. She was made to feel comfortable and secure at the end of her life. They took the time to answer all our questions, even though they were very busy. Nothing was too much trouble.

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Review from Lean H (Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have loved staying here. The staff are all lovely, have looked after me well. My needs have always been done. The food is lovely. The nurses and manager have been most understanding and caring. I shall be sad to leave.

Reply from Marie Claire Foale, Manager at Seymour Court

Good luck with everything; we will miss you greatly but are excited for you and the new chapter in your journey!

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Review from Angela K (Sister of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has MS and has been looked after amazing. The carers are wonderful, all the staff, especially the manager. I'd recommend Seymour Court to anyone.

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Review from S H (Son of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at the above care home for a number of years. The manager and her team were most professional, polite and helpful during this time. I cannot sing their praises high enough, what stars!

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Review from Yvonne R (Sister-in-law of Resident) published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Seymour Court are amazing. They showed care and compassion to my dear loved one. They were kind beyond words, demonstrating nursing with excellence whilst maintaining a welcoming family-led environment. An amazing place to spend your final days. We would like to extend a heartfelt thank
you from our family.

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Review from Micha G (Granddaughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my gran had to go into Seymour Court a couple of weeks ago as an end of life resident. From the moment my gran walked in the door, we, as a family, were made so welcome and felt as if we were by Gran's side every step of the way, until her very last day, even when we were not with her. Every single
member of staff were our voices and love when we were not there. The care my gran received was outstanding, and as a family, we are forever grateful. Seymour Court went above and beyond while they were looking after gran and still are now.
Thank you to every single member of Seymour Court for all of their hard work, love and support that they have shown not just our loved ones, but for us, as a family, as well. We couldn’t have done it without you!

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Review from Rosemary C (Wife of Resident) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot review and recommend this home more highly than extremely excellent. All the staff and the manager are very caring, efficient, professional and kind. My husband died in the home, and I could not have has him in a better place. At the end, the staff nurse and the care home manager were with
him and were able to assure me he died peacefully. This was a tremendous blessing to me and my family.

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Review from J R (Daughter of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a year of uncertain times, I have to say I had no worries that my mum was being well looked after. I had photos, videos and regular phone calls from the home, which eased my mind, and something I didn't have to stress over. In all, this home has been a second family to me; they not only care for
the residents but the families as well; they go beyond what's needed.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Seymour Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Seymour Court is calculated as follows: ( (280 Excellents x 5) + (60 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 357 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seymour Court is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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