Seymour Court

This is without a doubt the best care home that I have ever visited. All the staff were warm, welcoming and highly efficient from the manager to all the ancillary staff. Patients were treated with such kindness and empathy and made to feel valued as individuals. One of the most striking features of the care home is that it is a home for the residents and their families. It may sound mundane but the lack of institutional smell was unique.

Seymour Court has gone above and beyond to support Dad during his battle with Parkinson's disease. The staff are hard-working, diligent and above all caring. Their sensitivity to Dad and the wider family has been outstanding and I would recommend the service to anyone with a loved one who needs the very best care and support. My heartfelt thanks to all the staff for making a difficult time easier to bear.

My husband has been a resident at Seymour Court for 5 months. The kindness and professionalism of all the staff is superb. The training of all staff members is evident from the clinical lead downwards and is their willingness to help individual residents, no matter how challenging. The support given to families is second to none and is to be applauded.

My mum was transferred to Seymour Court from Derriford Hospital because they have an excellent reputation in caring for residents in respect of end-of-life care. We were not disappointed - Mum's health has deteriorated over the months but at every stage of her care the staff at Seymour Court have been wonderful. I was most impressed that regardless of the time of day I visited, I was always made welcome and mum was always clean, washed and wearing freshly laundered clothes. Her personal care has been amazing. The medical care provided was also excellent particularly as Mum's deteriorating health issues were a little complex but the overall focus on comfort and well-being was always uppermost in all of the nursing care. I would like to take this opportunity to mention the carer who prepared mum for transfer to the funeral home. Her absolute dedication and empathy as she bathed Mum for the last time and dressed her for the journey was exceptional. Thank you all.

My mum was diagnosed as end of life with only days left due to cancer, but a critical care nurse suggested taking her to Seymour Court. We had no idea about this nursing home but it turned out to be a wonderful place that gave my mum five more weeks of life, and my family five more weeks with our beloved wife/mum/sister. I spent a lot of time there with her and the manager, carers and nurses were amazing - caring, patient, positive and friendly, and treated my mum with dignity, kindness and respect. The nurses explained things to us so we were not in the dark, even when it was not good news. The carers were so good to my mum and I thank them very much for this. Sadly my mum passed away a week ago. Two carers kindly offered to dress her afterwards and they put a rose in her hand, just a lovely thing to do. The manager talked us through the process to come, so helpful and needed. A thanks too on how well they looked after my elderly grieving dad during his daily visits to his wife.

My mum was placed in the home by the crisis nurse, and we couldn't have wished for, or picked, better, From the very first day, Mum was given excellent care, both medical and personal. The carers were all happy, engaging and extremely helpful, and the manager made sure we were fully aware of what was to come. She allayed any fears about funding and visited Mum herself on numerous occasions. Every single nurse and carer that dealt with Mum showed her patience, gave her dignity, and when she passed, made sure she was dressed and even put a rose in her hand - a lovely personal touch. They also looked after my elderly dad, making sure he was fed as he sat at my mum's bedside, and allowed my sister to stay overnight with Mum. All I can say is that everyone involved in Mum's care, from the manager to nurses to carers, showed great empathy and caring and treated Mum with dignity, making a difficult time much easier to cope with. My thanks will forever be with them.

My sister was taken into Seymour Court as an emergency in March. The care she received was excellent. She recovered enough to know where she was and the interaction between her and the staff was great. Unfortunately, she passed away last week and was treated with care and dignity. The staff were also very caring to the family at this sad time.

The staff on site were so caring... They made my brother's last few days filled with love and dignity. They were patient, supportive and generous with their advice and time. Thank you for caring for him.

The care and compassion shown to my mum by all staff, management and care staff was exceptional. Mum was always clean and was always well-fed and hydrated, she was really happy and felt like she was liked by all staff. The care and attention she received when she passed away was incredible and being there easier for us.

My grandad was recently admitted to Seymour Court and, I have to say, his treatment has been outstanding. The kindness, dedication and compassion the care staff treat him with is brilliant. The nurses are amazing and he is extremely happy with the care he has received. He loves the food, company and comfort of his facilities with everyone accommodating his needs. Overall, I am extremely pleased with how he has settled in.

My grandfather has recently been admitted to Seymour Court and I am so impressed with the quality of care shown by the staff. I am overwhelmed at how kind and compassionate everyone we have dealt with has been and I am so glad that of all the places my grandfather could have ended up, it was Seymour Court. The home is beautiful and he is so well cared for. Thank you for all of your hard work and dedication and for looking after my grandfather so well.

The care my dad received at Seymour Court was, without a doubt, the best I could have asked for. He was treated with respect and dignity right up to the very end. The staff and manager were absolutely brilliant to him.

My father entered Seymour Court in April 2023 and died on New Year's Eve 2023. He was on end-of-life care. The care and respect my father received during his time at Seymour Court, in my opinion, went above and beyond what is required from a nursing home. The staff showed nothing but respect for my father, who could be difficult at times. The manager was exceptional as we lived in Kent, so there were always lots of emails and phone calls. We would show up unannounced, and she would spend time with us talking about our father. All the staff at this home go beyond what is required, and the patients are treated with dignity and empathy. The home was always welcoming, clean and homely. All the staff were friendly and showed nothing but friendliness. We were treated as part of the family. I cannot praise this home, the staff and the manager enough. If you are looking for a nursing home for a loved one, this has to be the best there is.

Dad spent the last 7 months of his life in Seymour Court nursing home where he was loved and looked after. Dad had complicated needs. I never once doubted the care he was receiving from all members of staff. I looked forward to my daily lunchtime visits with Dad and staff. We all laughed and cried together when he passed away. The manager's door was always open. The nurses spent time explaining and answering my many questions. Thank you!

We would like to thank all the staff for their hard work and compassion during this difficult time. They were so helpful and friendly, sympathetic and dignified. We appreciate everything you did.

Mum came to the unit to have a nasty bedsore treated. The staff and management looked after her very well and treated her with courtesy and dignity. She passed peacefully in their care.

My mother and father-in-law were resident for about two and a half months before they both passed. Our visits were many and we were always welcomed nicely. The staff were very kind to our parents-in-law and indeed us. We were able to ask things whenever we called and they were most informative. Seymour Court was very homely and our minds were at rest when leaving there, assured that our parents were in good care. I don't know about activities, because our parents were not well enough to take part. Both their deaths were clam and dignified and loved.

The Seymour Court team looked after my parents during the final stages of their lives. They were treated with kindness, compassion and respect whilst there. I cannot speak highly enough of the team, without exception. The care was of a very high standard and we knew that Mum and Dad were safe, fed, regularly looked after and made to feel very important. We too, as their family, felt the benefit of the warmth of the team, who also took time to support us during a very difficult family time.

Initially Mum was admitted for respite care whilst my dad was in hospital. On discharge from hospital he then joined her in a twin room where it became apparent that they both required nursing care. Having seen the initial care provided for Mum, we had no hesitation in keeping them at Seymour Court, where they could stay together and be looked after with dignity and compassion. Little things such as making my dad a gluten free lasagne to stimulate his appetite after my mum passed away, to the care, attention and time given to them, and to us as the extended family. I felt I could leave Mum and Dad's care to professionals, who also became surrogate family, allowing me to spend time making precious memories in their last couple of months. I shall forever be grateful that we found Seymour Court and knew from our first visit that this was a special place indeed.

The staff at Seymour Court are special people. My elderly mother-in-law and father-in-law spent the final 3 months of their lives receiving not just professional nursing care during their time of failing health, but genuine compassion, attentive care, good humour, and respect. I regularly visited them in the home and, no matter when I arrived, I would find staff treating my parents-in-law with dignity, patience and a ‘nothing is too much trouble’ attitude. What was telling was that my mother-in-law and father-in-law always remarked on how lovely the staff were and how grateful they were for the care they received. The staff took the time to get to know both of them. I and the rest of the family were also treated with respect and kept informed on all aspects of the health of my parents-in-law and any question or request we had was always dealt with promptly. This extended to the compassion and care that we received when my mother-in-law, and subsequently, my father-in-law passed away.