Willett Lodge Nursing Home

4 Chaucer Road, Worthing BN11 4PB
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9.6 21 Reviews
  • Willett Lodge Nursing Home, Worthing
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Care Provided by Willett Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £950 – £1500
  • Self-Funded Nursing Dementia Care: £950 – £1500

The above fee depends on the room chosen and the needs of the person.

These prices are only a guideline, please contact Willett Lodge Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Felicia Burghelea (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)

Visiting

  • Willett Lodge loves having visitors and operates an open visiting policy. Tea and coffee is always available and if you visit during lunch you may even get a pudding.

Parking

  • Free parking available on the road as well as 4 parking spaces in the car park at the rear of the home, on Longfellow Road.

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Willett Lodge Nursing Home Reviews (21)

9.6

Willett Lodge Nursing Home has a Review Score of 9.6 (9.556) out of 10, based on 12 reviews in the last 2 years.
Over all time Willett Lodge Nursing Home has 21 reviews.

Overall Experience
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Total of 21, showing 1-20
Review from Sarah B (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The permanent staff do an exceptional job of providing kind, compassionate, thoughtful care. Their approach to our mother with bad dementia managed to bring out the best in her, and we saw some of her old spark. This was due to the personalised, individual care and activities they undertook with her;
unfortunately, the accommodation they have to work in is very poor. The rooms are cramped, poorly maintained, and there is limited public space; it is generally cramped. It is cleaned diligently, but cleanliness is difficult with such an old building. There is little privacy for residents and their visitors. The permanent staff are, without exception, excellent, but some of the 'bank' nurses we met at the weekend were less so. They did not seem to understand the concept of end of life care - they sure did not wear gloves to!
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Review from Michael V (Husband of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A nice friendly and homely nursing home.
Management and staff always willing to help and advise.
Reply from Willett Lodge, Team at Willett Lodge Nursing Home
Thank you very much for submitting this lovely review. We are honoured to hear that you are happy with the care provided by us. We will pass your feedback to our team.
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Review from G B (Wife of Resident) assisted by family/friend published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, I am very pleased with my husband's care at Willett Lodge. The staff are all lovely and really look after him. I've been very impressed with the variety of activities the residents can get involved in and how engaging they are made.
I would recommend the home.
Reply from Willett Lodge, Team at Willett Lodge Nursing Home
Thank you very much for submitting this lovely review. We are honoured to hear that you are happy with the care provided by us and that you trust us with the care for your husband. We will make sure…read more
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Review from V S (Wife of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nurses and staff have been very helpful, kind and friendly. They keep me up to date with his health and resolve any problems. His room is quiet, clean and warm and he is kept comfortable. Plenty of nutritious food and drink is provided and they even made him a special birthday cake, which he enjoyed.
The management team have been very helpful, assisting me with things I am not familiar with and keeping me informed about my husband and passing on messages when I have been unable to visit due to ill health. My experience of Willet Lodge Nursing Home has been a pleasant one.
Reply from Willett Lodge, Team at Willett Lodge Nursing Home
Thank you for the lovely review and the lovely words. We are very glad to hear that you are happy with the care provided to your loved one.
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Review from Peter B (Husband of Resident) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been here for 11 weeks having palliative care for "end of life".
The home is very good, and although she is in a room, ensuite on the first floor, and there is a lift, she never leaves her room. This is due to her extreme frailty.
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Review from Victoria M (Daughter of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident for about 18 months. He had been to a few other care homes before Willett Lodge and we had no feeling his needs were being met. But since coming to Willett Lodge he has been so much happier. The carers do many activities with the residents. Singers and dancing and a therapy
dog come in regularly which the residents love. They also do lots of family get-togethers to celebrate Christmas, the summer time and any other things that come up which need to be celebrated like the King's Coronation. The care home put on great entertainment for the events. My dad is well looked after and I highly recommend this care home.
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Review from Shirley P (Wife of Resident) published on 14 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The final ten months of my husband's life were, without question, vastly improved because of the dedicated and exceptional care from the wonderful team at Willett Lodge. Despite having dementia my husband quickly settled into the homely, warm and happy environment which helped him feel incredibly safe,
content and brought back his old sparkle. He was treated as a family member, not a patient, and thoroughly enjoyed the varied activities and companionship of both fellow residents and staff alike. Delicious home-cooked meals around the dining table made food enjoyable and, despite having a special diet, he was always very well catered for.
The friendly, relaxed atmosphere made visits a pleasure and helped create so many happy memories to cherish, for which I and my family are truly grateful. The professionalism and genuine commitment really instil confidence, which is a godsend at such a difficult time. I can't thank the manager and all her superb staff enough.
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Review from John B (Husband of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident since March and has been treated very well, as she is bedridden they come and change her on a regular basis and when feeding her they take their time, the same when giving her a drink. The staff are very friendly and do all they can for her. I could highly recommend them
to care for anyone.
Reply from Willett Lodge, Team at Willett Lodge Nursing Home
Thank you very much for submitting this lovely review. We are honoured to hear that you are happy with the care provided by us and that you trust us with the care for your wife. We will make sure that…read more
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Review from L M (Wife of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A big thank you to all the staff and management, who do a very difficult job wonderfully well.
Reply from Willett Lodge-Team, - at Willett Lodge Nursing Home
Thank you for the lovely review and the lovely words. We are very glad to hear that you are happy with the care provided to your loved one.
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Review from J J (Daughter of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been at Willet Lodge for a couple of months now and I am so happy she is here. The manager and all the staff are so friendly, explain everything they are doing and keep me up to date. They look after all my Mum's needs to a very high standard and are always so helpful and professional and
friendly. I would highly recommend Willett Lodge to everyone.
Reply from Willett Lodge-Team, - at Willett Lodge Nursing Home
Thank you for your lovely review. We hope to continue providing your loved one with the best possible care. It is always nice to hear from family members who feel like their loved one is cared for and…read more
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Review from S B (Wife of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went into Willett Lodge for a 2 weeks respite at short notice. The staff and management did their utmost to accommodate his needs and to make him feel comfortable and at ease. He was always clean and well-presented and treated with respect and dignity. His room was clean and adequate with
storage facilities for a short-term stay. I feel reassured that he was being well looked after and was in safe hands. Thank you to everyone.
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Review from P S (Niece of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has had exceptional care at this home due to the management and staff who have shown her compassion and have given her respect, dignity and a friendly attitude which goes beyond their professional duties. She has responded the the interaction with staff and residents in the short time of being
at the home. We are welcomed and updated on any information regarding my aunt. The family are pleased she is in a comfortable safe and caring environment.
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Review from Angela L (Sister-in-law of Resident) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience when visiting Willett Lodge Nursing Home has consistently been very positive. I have always felt that a home hinges on the quality of the management, which then undeniably filters down into every area. In this regard, Willett Lodge is exemplary, with an exceptionally knowledgeable and
dedicated manager who leads a wonderful team.
It is clear to see that my brother-in-law is thriving in the friendly, homely atmosphere. He is well looked after and treated with care, consideration and respect - never talked down to or ignored.
It is such a relief to witness such a positive change in him and to know that he is finally safe, secure and genuinely happy.
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Review from Louisa S (Daughter of Resident) published on 26 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been staying at Willett Lodge since August 2022. All the staff and management are very friendly and helpful. My mother is so well looked after, and I know that she is in capable and kind hands. I am very grateful that she is staying at Willett Lodge.
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Review from Vonna L (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent two weeks here for respite. The room she was staying in had recently been redecorated and was very bright and fresh. The staff were so welcoming to both my mum and me. Thank you so much to the whole team.
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Review from R H (Next of Kin) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Willett Lodge Nursing Home for the past 7 years. The staff work very hard to keep the residents healthy and looked after. Mum with her Dementia requires 24/365 days a year care. I have noticed a rapid decline in her health over the last 3 years, but that's due to the Dementia. The Staff
are very polite and respectful to me every time I have visited.
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Review from Naomi S (Daughter of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Willett Lodge have been nothing but supportive of my young father who had dementia and various other health issues.
It’s the first place my dad has felt settled in a long time. They are always keeping all residents active and socialising which I think is fantastic. I and my family are
very thankful for the support from all staff.
Reply from Felicia Burghelea, Manager at Willett Lodge Nursing Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care. It is always nice to hear that family members feel like their loved ones are cared for…read more
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Review from K F (Daughter of Resident) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home has been an amazing place for my dad with dementia and being only 66. The staff are all nice and keep us updated on all the needs of my dad. They have plenty of activities for the residents to enjoy as well as a nice lounge and garden. My dads been happy with the food overall it’s a lovely
smaller home that has a more homely feel
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Review from Ross W (Son of Resident) published on 8 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Willett Lodge and its excellent team provided respite care for my Mum during a particularly difficult period when she was suffering extreme anxiety and confusion. The Manager’s calm, knowledgeable approach meant she was welcomed into the home and almost immediately began to reap the benefits. At the
end of the placement, they cooperated fully with the receiving home and helped make the transition as easy as possible. I will always be in their debt for their help during this extremely difficult time for our family.
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Review from Linda H (Daughter of Resident) published on 5 August 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is well cared for and the management and staff are very friendly, nice and kind to her and to me when I regularly visit. I wish there were more activities and things for her and the other residents to do though.
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Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for Willett Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.556 for Willett Lodge Nursing Home is calculated as follows: ( (93 Excellents x 5) + (38 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 142 Ratings = 4.556
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Willett Lodge Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Willett Lodge Nursing Home

What types of Care is Willett Lodge Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Willett Lodge Nursing Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Willett Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Willett Lodge Nursing Home to the centre of Worthing?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willett Lodge Nursing Home to verify any information. View our terms and conditions. Willett Lodge Nursing Home has an Basic Service - more info.