Melrose Nursing Home, Worthing, West Sussex
Melrose Nursing Home, Worthing, West Sussex
Melrose Nursing Home, Worthing, West Sussex

Melrose Nursing Home is a facility that has received a great deal of accreditation for its quality.

Fundamental to the care of each resident is the belief that they have individual rights and needs. Professionals aim to provide a homely, safe, and loving environment, taking account of any particular limitations.

This is achieved by caring for their physical, emotional, mental, and spiritual welfare, to preserve as much independence and dignity as possible, at a very special and sometimes difficult time of life.

A dedicated team of registered nurses, carers and other staff undergoes regular updating and training, ensuring a high quality, professional approach to all aspects of care.

There is a wide range of activities on offer daily, and residents are encouraged to keep involved in the hobbies they enjoyed before admission, such as gardening/flower arranging or arts and crafts.

There are even regular computer lessons for anyone who wants to take up surfing the net!

Visitors are welcome at all times, and family and friends are encouraged to take an active part in the life of the home.

Owner: Melrose Care Ltd

Person in charge: Elizabeth Seymour (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Residents aged 65 years and over. Ages 65+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Polish, Tagalog

Single Rooms: 24

Shared Rooms: 1

Rooms with ensuite WC: 19

Weekly Charges Guide: (These prices are only a guideline, please contact Melrose Nursing Home to find out the exact price for your requirements.) Nursing Care Single £900 – £1500 (These prices are only a guideline, please contact Melrose Nursing Home to find out the exact price for your requirements.)

Everything is included except sundries such as hairdressing, chiropody, newspapers, toiletries etc.
Local authority funding with top up to the full fee.

Recommend that all privately funded customers to take specialist financial advice to avoid running out of money, cannot guarantee to be able to continue to provide care without the full fee.

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visiting is at anytime there resident wishes it to be.
If visiting at mealtimes, we are happy to provide a meal to make the occasion a more sociable one. Please just let us know so that we can inform the kitchen.

Parking:

Parking to the front of the house. Should the care park be full, there is off street parking in the neighbourhood

Latest Care Quality Commission* Report on Melrose Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 20 Oct 2017

Lovely single en suite room with large bay window with views. Private or Local authority rate with top up contribution

Reviews

9 Melrose Nursing Home has a Review Score of 9 (8.975)

The Review Score of 9 (maximum of 10) for Melrose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Melrose Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.898 for Melrose Nursing Home is calculated as follows: ( (53 Excellents x 5) + (6 Goods x 4) ) ÷ 59 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.077 Points relating to the number of positive Reviews for Melrose Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5.2 Target = 0.577

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Melrose Nursing Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Melrose Nursing Home

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1

Many of my clients have, and do, reside at Melrose. The management and staff are friendly, attentive and professional. I would always recommend Melrose to anyone searching for a home in the local area.

How likely would you be to recommend Melrose Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An amazing care facility, they make all the residents feel special. I can rest easy knowing that they are being cared for and make us feel very comfortable every time we visit

How likely would you be to recommend Melrose Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Louise Bruce, Managing Director at Melrose Nursing Home responded to this review on 25 Oct 2017:

Thank you so much for your wonderful review!

My mother received care of a phenomenally high standard. Nothing was too much trouble for the very caring and attentive staff and my mother was treated as an individual, with dignity and respect. Activities arranged for the residents were always very well thought through, and we were often invited to join in, especially at Christmas when we were treated to wonderful carol singing. I cannot praise the staff and manager highly enough - they became like a second family.

How likely would you be to recommend Melrose Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff of this care home have given my very elderly mother a new use lease of life. She is happy and well cared for and very safe. Many staff go out of their way to give her quality time such as by singing with them when tidying her room. The management are very approachable and professional, a brilliant service.

How likely would you be to recommend Melrose Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Melrose is a great care home, the staff are very kind, nothing is too much trouble. Our parents have all received care at Melrose at some point. The manager is the most amazing lady I think it comes from the top. The owner is also lovely, very visible and again a trained nurse so very supportive. The care here is very good we have be very pleased with it always. We enjoy the entertainment days with our parents too... Thanks all the team.....

How likely would you be to recommend Melrose Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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