Care Homes Owned by Smart Care Homes Ltd in Devon

that she is safe. Mum and dad have been married for 71 years and to be separated from each other also took its toll on both of them. Throughout all of this the staff have been kind, caring and supportive with mum, we couldn't have asked for more

it, I would not have chosen it. It's an old house converted, and consequently a bit of a maize. Rooms are functional and practical rather than large or elegant, and it doesn't look much. BUT staff and management are fabulous, and could not have been kinder, and had so much patience with him. I was supported too. This is so much more important than any other consideration, and it is for this reason that I have rated the home very highly. There was also a secure courtyard where we sat together in the sun whenever weather permitted. He was, we knew, at the end of his life, and when he passed the staff and management were so kind to me. Lovely calm atmosphere.

a constant source of comfort.

loving care not just to my dad but to us as a family we could stay with with which was comforting for us all. The only thing id like to mention is I think the clothes should be ironed once washed I didn't like seeing my dad in creased clothes. I had to take his clothes home.

Mum with all her daily needs but supporting us as a family through some uncertain times. They have kept me fully informed on my Mums changing health conditions and provide a reassuring presence. The care centre is maintain to an exceptionally high standard by all the staff on a daily basis providing a real home from home feel for all that live there and visit.
Moving my Mum into Greenacres when her health declined is without doubt the best decision I could have made for her.

when visiting residents
Beautiful garden for residents and family/friends to sit and watch the birds and squirrels

nearer to where we live . Thankyou all again.

health needs have been met with great care,attention and support from an incredible team lead by management,carers and including all the other staff who all work so hard to keep this home up to such a high standard.
The fact that it was purpose built is naturally an added bonus with the whole building being light,clean,comfortable and spacious with the beautiful well maintained garden being the jewel in the crown.
The food is of a high standard and cooked on sight by a dedicated team in an open plan kitchen and recently awarded a 5 food hygiene rating by the Environmental Health Inspector.
There is also a great entertainment program led by an enthusiastic team with much laughter.

centred care which is to be applauded. My Sisters well furnished room was ensuite (they all are) and the views great. Access is by lift; stair lift and stairs with staff at hand to help if needed.
The decor is very tasteful both internally and externally and spotlessly clean. There is quite an attention made to enrich the day to day activities for residents that my Sister really enjoyed. The food is great; there are fun games for those who wish to partake; light gardening under supervision for those with green fingers wanting to assist with planting on the Terrace.
If residents want quiet areas these are provided inside, and outside in the beautiful gardens. There is a TV Room.

the food was lovely and everyone so warm and friendly. Well done Seymour Court.

them. My husband was often found in dirty, wet clothes having spilt food and drink, he couldn't pick them up, and often missed snacks. Often wearing someone else's baggy t-shirts even though I had provided an adequate supply of new shirts, more than once I shaved him because he looked so dishevelled. He was often not adequately hydrated and had numerous catheter problems and urine infections, which often went unnoticed by staff and were not dealt with in a timely manner. The lack of compassion following his death added to our pain, we left his room and had to wait in a corridor, by the usual consistently buzzing call bells, while staff prepared his body, we were told we could re-enter and saw no staff after that, just another job done! No sympathy was expressed or even a goodbye. Limited information on how to obtain the Death Certificate.
I realise a negative comment will not be printed, but question the validity of only printing 'excellent ones, some dating from 2018. Reviews posted regarding Seymour Court bear little resemblance to my experience, or those of other visitors, of over 3½ months, I visited my husband every day. Taking everything into consideration, and reading the daily diary that I had kept, together with visitors' comments, I feel that overall, my husband's care was often not good. Sadly, unlike some comments left, I often didn't feel confident when leaving my husband and at times left the Home very upset. When visiting my husband in the Funeral Home, although heartbreaking, it was such a relief to see him looking like his old self, so clean, tidy and well cared for, for the first time in 3 months.

choice of rooms and seems to have settled in well. There is a rich schedule of activities for the Christmas period that I am sure Mum will enjoy. I've also noticed that the carers have already figured out just the right things to say to Mum when she gets anxious about her stay. It was a big decision for Mum to move into a care home, but the family is very relieved now that it has happened. Mum values her autonomy but was struggling to live independently and Greenacres seems to provide the right balance of independence and support that she needs. It's still early days, but Mum has decided to become a permanent resident and from our point of view, so far so good!

great - faultless. It was a pleasure to visit your building.