Greenacres Care Centre Ltd

My Nan Cynthia has been a resident in Greenacres since July. We were extremely worried about how nan would settle as she was not happy at home. We didnt need to worry at all! Every single member of staff at Greenacres have been brilliant with helping Nan to transition into her new life at Greenacres. Nan went from being near on bed bound and only eating a small amount of food to now being up and about sitting in her wheelchair or armchair and eating proper home cooked meals. Nan is thriving here. She has put on weight and is so much healthier than she was. Every member of staff engages with Nan and she responds to all of them with a smile on her face. She has a lovely bond with them, like extended family. All staff at Greenacres have also been lovely to us as a family. Especially to Nans son martin who is a vulnerable adult and has learning difficulties. They are currently helping him to move into assisted living next door. I cannot fault anyone at all. I would like to live here!!

Since my mum has arrived at Greenacres she has been well cared for every member of staff have been Amazing. I can't fault anything.also the food is Delicious as I have also enjoyed a lovely roast Dinner. My mum is looking so much better Thank you Greenacres for looking after my mum so well

Thank you all, from the bottom of my heart.

I moved into Greenacres on 6.2.26 for a months respite care because of a broken shoulder. The home has a very friendly atmosphere and the staff were welcoming, kind and professional and I cannot praise them highly enough, and settled into the routine quickly. I would highly recommend the home to others in their time of need and if I needed care in the future would be more than happy to move in. The garden is stunning and I only wish I had been there in the summer to enjoy and aid recovery. Thanks to everyone for their help and support.

I would just like to thank the amazing management team and all the dedicated care staff and support team for looking after my wonderful Mum.

The staff at Greenacres independant living are amazing. They treat the residents with dignaty and care. I don't think my mum would want to be anywhere else. The meals are varied and healthy. The staff go above and beyond to make the residents feel safe and cared for.

Moving my Mum into Greenacres when her health declined is without doubt the best decision I could have made for her.

Beautiful garden for residents and family/friends to sit and watch the birds and squirrels

There is also a great entertainment program led by an enthusiastic team with much laughter.

If residents want quiet areas these are provided inside, and outside in the beautiful gardens. There is a TV Room.

My dad has settled in very well. My brother and I feel much better now our dad is getting looked after, nothing seems to be any trouble with all the staff and the staff are very friendly so please pass this on to your staff thank you so much.

Very caring nothing is too much trouble for the staff.

Very pleasant as usual and very relaxed.

My mum has been staying at Greenacres for nearly a month. I am delighted with the kindness and care shown by the team members and their clear and prompt communication. It wasn't easy for us to move Mum as her family is scattered, I live abroad but the care team made it easy for us. Mum was given a great choice of rooms and seems to have settled in well. There is a rich schedule of activities for the Christmas period that I am sure Mum will enjoy. I've also noticed that the carers have already figured out just the right things to say to Mum when she gets anxious about her stay. It was a big decision for Mum to move into a care home, but the family is very relieved now that it has happened. Mum values her autonomy but was struggling to live independently and Greenacres seems to provide the right balance of independence and support that she needs. It's still early days, but Mum has decided to become a permanent resident and from our point of view, so far so good!

I cannot rate the hoe and staff highly enough. It was a tough and emotional decision for all the family, however, it was the best move we could have made. Mum is cared for and has been welcomed with open arms as have all the family. Knowing she is safe, happy and cared for brings comfort to us all.

For anyone having to make the extremely difficult decision of having to put their parent; in this instance, our dear Mum into a care home needn't look any further than Greenacres Care Centre! We speak from experience when we say that Greenacres are simply amazing. The management team, general carers/staff are incredible and work tirelessly on behalf of their residents to provide the best care possible. The care home is set within beautiful grounds which adds to the wellbeing of Mum's health. This is the perfect opportunity to say a big 'thank you' to everyone for looking after Mum so well. We have and will continue to recommend Greenacres Care Centre to all.

Very pleased with the overall service provided.

I looked, researched and visited numerous care homes over a number of months for my dad who after losing my mum was in a very bad way self-neglect, lonely with significant memory loss he also had two falls I was very afraid of losing him altogether. It had to be somewhere I would live myself. Just as I was about to give up I found the manager and the team at Greenacres. The care home is bright cheerful clean but intimate with a home-from-home feel the atmosphere is upbeat the staff are compassionate and caring but professional and importantly respectful of all their residents. The rooms are a great size and none of them are far away from a member of staff if needed. Dad went in December 2023 and right from day 1 it was like he had always been there all the staff made the transition for Dad and myself so easy, and after 9 months of love care patience and yummy nutritional food he is thriving, Greenacres have a superb activities team. I wouldn't hesitate to recommend Greenacres to anybody

The team at Greenacres managed, what was a very unsettling and difficult transition, with wonderful care and professionalism. They supported my dad brilliantly and also made sure that the wider family was kept informed and helped to make sure that Dad was settled as easily as possible. Myself and other family members visit regularly and Greenacres is consistently good, the space is clean, Dad's room is tidy and the standard of care is great. The food is always good and the gardens are delightful. For dementia care, the manager and the team are doing a fantastic job. Thank you

I am always updated with a status by the team, and communication is excellent.