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Care Provided by Greenacres Care Centre Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Charges vary according to care needs and room
Contact Greenacres Care Centre Ltd to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Smart Care Homes Ltd
- Private Owned
Person in charge
- Angela Sayer (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (39)
Visiting
- No restrictions
Parking
- Free parking on site, two car parks and disabled parking bays located outside the main entrance
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Greenacres Care Centre Ltd Reviews (47)
9.9
Greenacres Care Centre Ltd has a Review Score of 9.9 (9.870) out of 10, based on 18 reviews in the last 2 years.
Over all time Greenacres Care Centre Ltd has 47 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Greenacres Care Centre Ltd
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Review from Caroline J (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card•
Overall Experience
Mum is treated as an individual even though she has Alzheimer's.
She is talked to and interacted with regularly.
She is very well looked after and is always clean and very well fed.
She is talked to and interacted with regularly.
She is very well looked after and is always clean and very well fed.
The food is fresh and homemade.
Mum is treated as an individual even though she has Alzheimer's.
She is talked to and interacted with regularly.
She is very well looked after and is always clean and very well fed.
She is talked to and interacted with regularly.
She is very well looked after and is always clean and very well fed.
The food is fresh and homemade.
↩Reply from Lynda Luscombe, Manager at Greenacres Care Centre Ltd
Thank you so much for your kind words Caroline. Mum is a delight to work with.
Review from Tina J (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card•
Overall Experience
My mother has been a resident at Greenacres for 2 years - the care she receives is first class and I would certainly recommend it.
Nobody chooses to be in a home, it is usually through necessity - but my mother has become the happy, healthy person she is today because of the care,...
My mother has been a resident at Greenacres for 2 years - the care she receives is first class and I would certainly recommend it.
Nobody chooses to be in a home, it is usually through necessity - but my mother has become the happy, healthy person she is today because of the care, day-in-day-out.
Nobody chooses to be in a home, it is usually through necessity - but my mother has become the happy, healthy person she is today because of the care, day-in-day-out.
The food is great and always plenty of it and nothing is too much trouble for the kind and engaging staff.
↩Reply from Lynda Luscombe, Manager at Greenacres Care Centre Ltd
Thank you Tina. Mum manages to keep us on our toes and we love it.
Review from Nicola B (Daughter of Resident) published on 3 May 2019 Submitted via Website•
Overall Experience
A lovely home and beautiful garden with a friendly and caring staff team. Specialising in dementia care, the residents are encouraged to take part in a varied and full activities and entertainment programme Monday - Friday including trips and visits by local pre-school children. The variety and...
A lovely home and beautiful garden with a friendly and caring staff team. Specialising in dementia care, the residents are encouraged to take part in a varied and full activities and entertainment programme Monday - Friday including trips and visits by local pre-school children. The variety and quality of food are good and the rooms and communal areas are kept clean and homely. Families and friends are welcomed any time and the residents love spending time in the gorgeous garden.
↩Reply from Lynda Luscombe, Manager at Greenacres Care Centre Ltd
Thank you for your kind words.
Review from Alan J (Friend of Resident) published on 26 April 2019 Submitted via Website•
Overall Experience
This was our first visit to this home and our first impressions were very good. Often, there is an unpleasant odour when visiting care homes and we were pleased that this was not a problem. Security looked to be very good and we were impressed that one of your ground staff was able to tell us...
This was our first visit to this home and our first impressions were very good. Often, there is an unpleasant odour when visiting care homes and we were pleased that this was not a problem. Security looked to be very good and we were impressed that one of your ground staff was able to tell us which building our friend was located. We were kindly shown to our friend's room and although we had known her for over 60 years she was courteous but really did not recognise us. However, we had a pleasant chat with her for about 30 minutes but we realised she was in a world of her own where she was happy.
We were pleasantly surprised by the size of her room and it was kept clean and tidy.
We spoke with both the manager and general manager on the way out and congratulated them on what we had found.
We were pleasantly surprised by the size of her room and it was kept clean and tidy.
We spoke with both the manager and general manager on the way out and congratulated them on what we had found.
We feel content that our friend is in a place where she is being very well looked after.
↩Reply from Lynda Luscombe, Registered Manager at Greenacres Care Centre Ltd
We are so pleased that you took the time to leave such a lovely review. We aim to please and positive feedback helps to raise the moral. Thank you.
Review from Harvey S (Friend of Resident) published on 12 June 2017 Submitted via Website•
Overall Experience
Out of all the care homes I've been to (I have been to a lot) this is up there with the best!
The care home itself is lovely, everyone always has a smile on their face, and the staff are amazing.
The manager is very lucky to have such an amazing team!
I would recommend this care home to...
Out of all the care homes I've been to (I have been to a lot) this is up there with the best!
The care home itself is lovely, everyone always has a smile on their face, and the staff are amazing.
The manager is very lucky to have such an amazing team!
I would recommend this care home to anyone.
↩Reply from Lynda Luscombe, Registered Manager at Greenacres Care Centre Ltd
Thank You Harvey. I am fortunate to have amazing residents, amazing grounds and such an amazing team of staff.
Review from Rosemary S (Daughter of Resident) published on 12 June 2017 Submitted via Website•
Overall Experience
Our Mother was cared for at Greenacres Dementia Care Home for about 11 months until she passed away this May. The care she received was fantastic. Mum was very happy there. The activities to stimulate the residents are outstanding. They have a wonderful activities co-ordinator who all the residents...
Our Mother was cared for at Greenacres Dementia Care Home for about 11 months until she passed away this May. The care she received was fantastic. Mum was very happy there. The activities to stimulate the residents are outstanding. They have a wonderful activities co-ordinator who all the residents love. She arranges outings to the coast, singers to come in for sing-alongs, quizzes with questions tailored to the old days, games and much more. Birthdays, Christmas, Easter and Mothers Day are made special too.
The rooms are very nice with en-suite toilet and washbasins. There are plenty of showers and baths and residents are kept clean so no worries there.
The grounds are amazing and residents are regularly taken outside when the weather permits.
Mum's wishes were respected when Mum became ill - she didn't want to be taken to hospital for any more treatment and was allowed to stay at Greenacres with all her daughters by her side and receive palliative care until the end.
↩Reply from Lynda Luscombe, Registered Manager at Greenacres Care Centre Ltd
Thank you. It is important for us to work with our residents and their families to ensure that we give the care that individuals wish to receive. Mum was a delight to work with and the support from the family has been great.
Review from Caroline T (Daughter of Resident) published on 8 February 2017 Submitted via Website•
Overall Experience
It is not often you come across such a good, well run organisation and as a care home, Greenacres must be in a league of its own. As soon as you step into the foyer there is a warm and friendly atmosphere. From the senior manager right through to the most junior carer, there is a sense of...
It is not often you come across such a good, well run organisation and as a care home, Greenacres must be in a league of its own. As soon as you step into the foyer there is a warm and friendly atmosphere. From the senior manager right through to the most junior carer, there is a sense of professionalism and generosity of spirit. Nothing is too much trouble. The carers really seem to have been chosen because they love their work, and the atmosphere there is always positive.
There is always something going on in the lounge. There are so many fun activities thanks to an inspired activities manager. Everyone mucks in staff and residents alike. The meals are tasty and nourishing, served in a light, pleasant dining room overlooking beautiful gardens. There is home made cakes and plenty of choices.
There is always something going on in the lounge. There are so many fun activities thanks to an inspired activities manager. Everyone mucks in staff and residents alike. The meals are tasty and nourishing, served in a light, pleasant dining room overlooking beautiful gardens. There is home made cakes and plenty of choices.
A truly exceptional organisation providing an exemplary level of care.
↩Reply from Lynda Luscombe, Registered Manager at Greenacres Care Centre Ltd
It's so nice to receive such lovely comments. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 March 2021Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (1)
- 30 Jan 2026Recipient: Greenacres Care Centre Ltd
Accreditations
There are no accreditations posted yet for Greenacres Care Centre Ltd.
Meet the Team (0)
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