
Nothing is too much trouble and everything is done to accommodate himNick L(Son of Resident/Service User)



Nothing is too much trouble and everything is done to accommodate himNick L(Son of Resident/Service User)



Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored to each resident’s needs with a strong focus on dignity, comfort and wellbeing.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion....
Care Provided by Cherry Hinton Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Cherry Hinton Care Home for full pricing details and T&Cs.
Contact Cherry Hinton Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Jian Chunmei(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2010
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (16)
Cherry Hinton Care Home Reviews (180)
Cherry Hinton Care Home has a Review Score of 10 (9.962) out of 10, based on 31 reviews in the last 2 years.
Over all time Cherry Hinton Care Home has 180 reviews.
On each visit I am always welcomed with a smiley face. Everything is always clean and tidy.
Thank you so much for your fantastic review of Cherry Hinton Care Home.
Very happy with the care provided by Cherry Hinton Care Home.
Thank you for your amazing review of Cherry Hinton Care Home and thank you for your kind words.
Our mother arrived in a poor state of health and was immediately put at ease by the wonderful, caring staff. This is a professionally run care home, well-staffed and managed. Our mother says she feels safe and at home. The range of activities is impressive and already she has been on her first trip, knowing she would be well-looked after. All aspects of care, nursing, hospitality and activities have been of an excellent standard and the team work to personalise care and help residents achieve their wishes. Mum says it is 'more like home than home'.
Thank you so much for your kind words, It was a pleasure looking after your mother, we are glad that we could make her final days as memorable and meaningful as possible. Thank you once again.
Such a caring and attentive team, from the nursing staff, caring staff and admin staff. All could have not done more for our father and made us feel so welcome. They made him comfortable in his last few days. We would recommend Cherry Hinton Care Home.
Thank you, Shirley, for your wonderful feedback, means a lot to our team, the team at Cherry always want to make sure that all our residents are getting the best quality person-centred care. It was a pleasure to look after your father. Thank you once again.
The staff are fantastic, genuinely caring and compassionate and provide an excellent service. The facilities are very good.
Dear Sharron, thank you so much for your valuable feedback, it is important for our continuous improvement.
Our family are so happy and relaxed to know our loved one is being so well cared for.
Thank you so much for your feedback, Sheila, it is really appreciated.
Our mother moved into Cherry Hinton Care Home in December as she needed nursing care. This is her third care home and we are blown away by her care. The staff are kind, enthusiastic, efficient and caring. I cannot fault them in any area. The nursing staff, in particular, have been amazing, always keeping us informed and constantly monitoring our mother's care. I could not recommend this home highly enough!
Thank you for your feedback, it has been a pleasure getting to know your mother over the last few months. Here at Cherry Hinton Care Home, we strive to deliver person-centred care in a friendly and homely environment.
Up until recently, she has been mobile with a frame. She is very happy here. It is a great place, wonderful staff and activities. I have felt reassured that Mum is being very well looked after. Thank you.
Thank you for your valued feedback, here at Cherry Hinton Care Home we strive to deliver person-centred care in a friendly environment that offers lots of social interaction and activities for everybody to enjoy.
My mother was discharged from hospital and into Cherry Hinton Care Home on a discharge to assess. She has been very happy and comfortable throughout her stay. All staff are polite and professional and, as a family, we are all at ease that Mum is being cared for 24 hours a day. I would recommend this care home.
Thank you so much for your valuable feedback. Pleased to hear that your mum remains happy and comfortable at Cherry. The team at Cherry strives to provide the best possible person-centred care to all our residents. Thank you once again.
Initial experience was a happy place to be. Staff are friendly, helpful and always pleased to help you. More like a hotel than a home.
Thank you for your valuable feedback Geoffrey, we strive to make Cherry as homely as possible.
I have a very comfortable room. All staff have been very kind and considerate. Food is good and varied.
Dear Pamela, thank you so much for your valuable feedback, it will help us in planning and delivering high-quality person-centred care.
A high standard of care, plenty of nurses and all very friendly. Everything is well-organised. Very easy to contact nurses. Always ready to help. Very good care for the individual. Very good communication by email. Very open to concerns and quick to do something about it. Some nurses needed a bit of help with the hearing aids. Altogether, a very good care home.
Thank you for your feedback, it is greatly appreciated. We always ensure that our carers, nurses and management team are available with an 'open door' policy at any time in the day. Having a strong relationship with both the residents and their families is top priority. It is lovely to hear that you are happy with the care that your loved one is receiving here at Cherry Hinton Care Home.
My father has been resident in this care home for the last 15 months after having a life-changing stroke and a long hospital stay. The staff working here are simply amazing; they go above and beyond to support the residents. My father has been treated with such kindness, care and understanding. He has made great progress while here. The facilities are excellent. The rooms are spacious, spotlessly clean and have en-suite facilities. The communal kitchen-diner is a nice relaxing social space. The food is excellent. As a health care worker in the NHS myself, l cannot find any fault with this place. l have peace of mind knowing that my dad is happy in this home and he is being well looked after.
Thank you so much for your kind feedback; it has been a pleasure getting to know your Dad during the time he has been at Cherry Hinton Care Home. Our home offers spacious communal areas for everybody to enjoy. These are the areas where our well-being team can do activities and engage with the...
I have been very lucky to obtain accommodation in this fabulous care home. I have been well looked after during my stay and cannot fault anything. The staff are very friendly and accommodating.
Thank you for your feedback, it has been an absolute pleasure having you here at our wonderful care home. Here at Cherry Hinton Care Home we pride ourselves in offering outstanding care to all of our residents. Whether it is activities you like to join, a stroll in the garden or indulging in our menu there is something for everybody.
The feel and appearance of the home were clean and comfortable.
The entertainment team encouraged Mum to join in with various activities where she was able but without pressure to do so.
The food and drink were readily offered and of a good standard, I would have liked to see more variety of fresh salad/vegetables available.
The kitchen/dining room and lounges were always very clean, warm and welcoming and I was pleased that my mum was encouraged to join other residents at mealtimes. The lovely gardens made this care home just right for us and I'll always feel grateful for the view Mum had from her window.
Sadly, my mum is no longer with us but I am glad that we chose Cherry Hinton Care Home for her, I felt reassured to know she was safe and well looked after in our absence and my family and I always felt welcome, which was so comforting.
Thank you so much for your feedback, resident and family feedback is so important to us here at Cherry Hinton Care Home. Our weekly fees include a range of activities which are available seven days a week, ensuite bedrooms, a unique dining experience led by our trained chefs and hospitality hosts...
My mother is well cared for. Staff give her the dignity her age requires.
Thank you for your kind feedback, it is greatly appreciated.
Found all staff to be friendly, helpful and caring and go out of their way. My uncle loves staying in this care home, and the staff go above and beyond.
Thank you so much for your feedback; it is lovely to hear that your Uncle enjoys being here at the home. Our staff really do go above and beyond to make residents and families feel at ease and at home.
Grandmother came to cherry Hinton care home for 4 weeks of respite, in that time she was treated with dignity and respect! There were lots of activities for her to take part in and the team members were all so welcoming
Right from the beginning when we spoke to the community development manager and looked around, we felt it would be just the right place for him as it has such a calm and homely feel.
When we arrived ahead of Dad we were warmly greeted by a member of staff and were able to get his room ready for him - which was to a very high standard of cleanliness and finish. We were very soon looked after by two other members of staff who made sure Dad settled in well.
Another member of staff was very helpful and knowledgeable about my dad's care and treated us so kindly, not forgetting our names or my sister's. We felt as well cared for as Dad.
We were reassured by the regular checks made on patients day and night and the level of comfort Dad was given during his stay. My husband and I were also so well looked after during our visits, being offered lovely fresh food, drinks and snacks.
We were contacted by staff in good time for us to travel to be with Dad when needed and we are so grateful for this.
Thank you all.
Thank you so much for your kind feedback, it was so lovely getting to know your dad and family whilst he was here at the home. Our friendly team are always on hand to help support any new resident and the family as well as to ensure you all feel at home. Feedback like this is so greatly appreciated and I look forward to sharing this with the team.
The care she received was wonderful and she was extremely happy to live there for the final chapter of her life.
Her room was spacious and kept clean and tidy.
She really enjoyed the variety of activities and loved the trip to the local garden centre with the well-being team.
Towards the end of her life, we were really impressed with the level of care she received. She seemed very comfortable and peaceful.
The management team at Cherry Hinton were very helpful and super friendly.
A great place to live and gave us all utter peace of mind knowing my grandmother was cared for to a very high standard.
Thank you, everyone!
Thank you so much for your feedback, it is so greatly appreciated. It was so lovely getting to know your grandmother in the short while she was with us at the home. With our range of activities we have at the home means that there is enough for the residents to do during the day alongside our...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (57) & Events (11)
- 17 Jun 2026
We enjoyed a special visit to Suffolk Fire and Rescue Services in Newmarket, where residents and team members had the opportunity to meet local firefighters and learn more about their...
- 17 Jun 2026
We were delighted to welcome around 30 students and their teachers from Spinney School to Cherry Hinton Care Home. Residents and pupils enjoyed spending time together taking part in a...
- 17 Jun 2026
As part of our Open Week in June, residents and families came together to enjoy a relaxing and creative flower arranging session. Everyone had the opportunity to design their own...
- 14 Aug 2026Organiser: Cherry Hinton Care Home
- 22 Aug 2026Organiser: Cherry Hinton Care Home
- 23 Aug 2026Organiser: Cherry Hinton Care Home
Awards / Recognitions (17)
- 30 Jan 2026Recipient: Cherry Hinton Care Home
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
Meet the Team (8)

Jian Chunmei is the Home Manager at Cherry Hinton Care Home, bringing over a decade of dedicated service and leadership within the TLC Group since joining in 2013.
Her commitment to enriching residents’ lives and cultivating a supportive team culture is evident in every aspect of her work. Completing CIPD training strengthened her expertise in people management, allowing her to foster strong, collaborative relationships and ensure consistently high standards of care.
Jian has been instrumental in championing TLC’s Investors in People (IIP) Platinum accreditation, reflecting her excellence in both staff engagement and resident support. As a qualified mental health first aider, she also plays a vital role in promoting team wellbeing.
Her inclusive, democratic leadership style empowers her team to deliver truly person-centred care. Initiatives like partnering with Buck Dental Hygienist Service reflect her proactive approach to enhancing residents’ quality of life and her deep commitment to broader community health and impact.

My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with another provider, where I held various roles, including team leader, deputy manager, and Home manager, and worked as a registered nurse. These experiences have allowed me to develop knowledge and skills I am eager to share with the team. At the same time, I’m committed to learning from each of you and embracing new growth opportunities.
I look forward to meeting your expectations and working together to achieve outstanding results.

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

My career in hospitality began in Grenada, where I developed a profound appreciation for service excellence within natural, sustainable environments. This philosophy continues to shape my professional practice, as I strive to create welcoming, nurturing settings that honour both people and the environment.
Care, catering, innovation, and sustainability have become increasingly important focus for me, driven by a strong desire for continuous learning and the pursuit of new challenges. I am passionate about integrating sustainable principles into every aspect of my work, ensuring that the hospitality experience is not only of the highest standard but also respectful of the world around us.
I am committed to delivering exceptional service with authenticity, warmth, and integrity, while embracing opportunities for growth and innovation within the hospitality sector.

I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5 years. I left the company for a short break and have now rejoined as HR and Finance Manager. I am passionate about building relationships with the residents here at Cherry Hinton and also the relatives who I have got to know over the years. I am looking forward to the future here at Cherry Hinton Care Home.

The Head Housekeeper reports to the Hotel Services Manager.
I joined TLC in 2023 as a Carer, I've progressed to Head Housekeeper. With seven years of hospitality experience, I'm dedicated to maintaining the highest standards of cleanliness and care. I ensure all regulatory standards are met and our housekeeping effectively supports the home's infrastructure.

They are also responsible for supporting the learning and development objectives across their home and at group level.
I am a registered nurse with over a decade of experience in elderly nursing. I started my nursing journey in New Zealand with an acute medical/surgical background, theatre and community mental health nursing. Since arriving in the UK in 2015, my experience has been care home based and my previous role before joining TLC was Regional Clinical Trainer for a large care home company.
I joined TLC in June 2025, and I am very excited about the new role, supporting staff and being part of the team at Cherry Hinton.

I began my journey as an Activities Coordinator and have since progressed into my current role, which reflects my ongoing commitment to enhancing the wellbeing of our residents.
With a background in psychology and a strong passion for mental health, I am dedicated to creating a safe, inclusive and non-judgemental environment for both our residents and team members. I have a deep interest in understanding human behaviour and strive each day to build meaningful connections, ensuring that everyone in our care feels truly seen, heard and at home.
My role enables me to design and deliver person-centred wellbeing initiatives that are uplifting, purposeful and rooted in empathy. In addition, I am a certified Mental Health First Aider and proudly serve as a Community Engagement Champion, helping to foster strong relationships between our home and the wider community.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Hinton Care Home to verify any information. View our terms and conditions. Cherry Hinton Care Home has an Enhanced Service -more info.
