Cherry Hinton Care Home

Thank you all.

Thank you, everyone!

My lovely mother-in-law has been residing at Cherry Hinton Care Home for almost two weeks. During this time we have been very impressed with the quality of care and attentiveness given by the team. We have been regularly informed of my mother-in-law's progress and are pleasantly surprised that carers remember us when we visit. The call from the well-being team to gather non-medical information about my mother-in-law makes us feel that she will be treated with dignity and genuine interest. We are comforted that my mother-in-law is being well cared for in her final days.

I have found Cherry Hinton Care Home a lovely place to live. Everyone is so helpful and supply everything you need. All staff are cheerful and treat you with respect. Any complaints are dealt with immediately.

My wife has been a resident since July. Settled in very quickly - first as a short-term care resident then as a long-term resident in September. Initially occupying a smaller single room and later a larger room with an ensuite shower. Never been bored or left for long with nothing to do. She has Parkinson's disease which has caused challenges for staff which they have overcome cheerfully and competently.

I am relieved and encouraged to see my husband cared for in the way the staff do here. There is a buzz to the place of positivity and care both for my husband and me too. He enjoys the food, interacting with the staff and the view into the gardens, to name but a few. The open visiting is a measure I think, I think, of the confidence with which they know the place is run. Thank you.

I have a nice room facing east with a cupboard, chest of drawers and bed table finished to look like oak. The bed is comfortable, the food is good and varied, and has a good meat-free selection. The carers are all kind in their own ways and sympathetic.

She is so happy in here, I know she is safe and well looked after always.

Following discharge from hospital, our mother resided at the care home for end-of-life care on the dementia ward. She was very well cared for during the short time she was there before passing away. All the staff were friendly, totally dedicated to all the residents and so attentive to any of our needs, particularly during the last few days of our mother’s life.

Mum has improved since she was moved downstairs. It's been really nice to see her taking part in the activities available and although she's not been used to group activities in the past, I think she's enjoying taking part. All the staff I've met have a positive attitude and are very friendly. Mum's room is spacious and clean and she tells me the food is good. Hopefully Mum can get some time in the garden when the weather improves. Overall, I'm very happy with the home and would recommend it to others.

Every member of staff have been truly amazing with the care given to my sister. They not only gave unending support to my sister but provided me and my family with kindness and empathy at a very difficult time. Thank you does not seem enough but we will have a lasting memory that you looked after my sister so well.

Very satisfactory, the care staff are king and helpful. All staff and management go the extra mile to try to help.

The care staff and management are very kind and are as good as we could wish for.

The purpose of my visit was to help her settle into dementia nursing on a permanent basis. This was successful and she is now residing in the dementia nursing section. She eats and keeps well but is continuously active, walking around the dementia section.

My 96-year-old mother has settled in well after an emergency hospital admission from her bungalow home and now is staying permanently at Cherry Hinton Care Home as she needs more care than can otherwise be provided for her. The staff have been understanding of the emotional upset for the whole family during her recovery and have facilitated visits and Skype calls. Mum's room has been made 'her own' and she enjoys the food and the activities. She was particularly pleased to attend a resident's meeting and be able to attend church. The home is clean and I appreciate the clinical cleanliness and the efforts to keep residents safe during Covid. Well done to all staff working under pressure at this time. I know that Mum is as safe and as happy as she can be at this time of her life.

My mum received excellent care are Cherry Hinton Care Home. They took care of her as if she were their own family member. They are a rare group of people and are dedicated to their residents who are treated with great kindness and concern. They live up to their name of T L C Care Ltd.

Care in the home is excellent, always smiling and helpful staff showing loving care. Food was always good and tasty, especially soups. I had excellent two weeks to help me recover from my major operation. Thank you everyone.

My brother was placed in the home following an eight week stay in hospital. He was extremely fragile physically, the home were exceptional in ensuring that he was fed his meals and cared for in an empathetic manner by both nurses and care assistants. All the staff at the home were kind, caring and courteous at all times and nothing was too much trouble. An exceptional environment that we rated highly.

I cannot rate the home more highly. Every single colleague was caring and warm and he was treated with dignity and respect. The kindness they showed to me and all of my family will remain with me.

Thank you.