
Nothing is too much trouble and everything is done to accommodate himNick L(Son of Resident/Service User)



Nothing is too much trouble and everything is done to accommodate himNick L(Son of Resident/Service User)



Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored to each resident’s needs with a strong focus on dignity, comfort and wellbeing.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion....
Care Provided by Cherry Hinton Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Cherry Hinton Care Home for full pricing details and T&Cs.
Contact Cherry Hinton Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Jian Chunmei(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2010
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (16)
Cherry Hinton Care Home Reviews (180)
Cherry Hinton Care Home has a Review Score of 10 (9.962) out of 10, based on 31 reviews in the last 2 years.
Over all time Cherry Hinton Care Home has 180 reviews.
My lovely mother-in-law has been residing at Cherry Hinton Care Home for almost two weeks. During this time we have been very impressed with the quality of care and attentiveness given by the team. We have been regularly informed of my mother-in-law's progress and are pleasantly surprised that carers remember us when we visit. The call from the well-being team to gather non-medical information about my mother-in-law makes us feel that she will be treated with dignity and genuine interest. We are comforted that my mother-in-law is being well cared for in her final days.
I have found Cherry Hinton Care Home a lovely place to live. Everyone is so helpful and supply everything you need. All staff are cheerful and treat you with respect. Any complaints are dealt with immediately.
Thank you so much for your feedback, it has been an absolute pleasure having you here at Cherry Hinton Care Home and being able to get to know you since being here.
My wife has been a resident since July. Settled in very quickly - first as a short-term care resident then as a long-term resident in September. Initially occupying a smaller single room and later a larger room with an ensuite shower. Never been bored or left for long with nothing to do. She has Parkinson's disease which has caused challenges for staff which they have overcome cheerfully and competently.
Thank you so much for your feedback, it has been so lovely getting to know you both over the last few months. We are very lucky to have a large amount of volunteers who work alongside our well-being team to ensure we can offer both large group activities and 1:1 activities on a personal level....
I am relieved and encouraged to see my husband cared for in the way the staff do here. There is a buzz to the place of positivity and care both for my husband and me too. He enjoys the food, interacting with the staff and the view into the gardens, to name but a few. The open visiting is a measure I think, I think, of the confidence with which they know the place is run. Thank you.
Thank you so much for your feedback, it really is appreciated. It's been so lovely getting to know both your husband and yourself over the last four months. He is a pleasure to have at the home. We are very lucky to have such a tranquil garden with some of our rooms overlooking this lovely space...
I have a nice room facing east with a cupboard, chest of drawers and bed table finished to look like oak. The bed is comfortable, the food is good and varied, and has a good meat-free selection. The carers are all kind in their own ways and sympathetic.
Since my friend moved in her well-being has improved tremendously.
The staff are all so lovely and very caring, each and every one of them.
Their activities program is excellent, providing something for all the residents
She is so happy in here, I know she is safe and well looked after always.
Dear Karen, thank you so much for your wonderful feedback. At Cherryhinton, residents' well-being is at forefront of everything we do. Activities and care are person-centred and resident lead. We are pleased to hear your valuable feedback. Thank you so much Karen.
Following discharge from hospital, our mother resided at the care home for end-of-life care on the dementia ward. She was very well cared for during the short time she was there before passing away. All the staff were friendly, totally dedicated to all the residents and so attentive to any of our needs, particularly during the last few days of our mother’s life.
Thank you so much for your feedback, it's greatly appreciated. Here at Cherry Hinton, we specialise in residential, nursing, dementia and also end-of-life care. We recognise the importance of supporting both the resident and the family members through such difficult times and will go above and...
Mum has improved since she was moved downstairs. It's been really nice to see her taking part in the activities available and although she's not been used to group activities in the past, I think she's enjoying taking part. All the staff I've met have a positive attitude and are very friendly. Mum's room is spacious and clean and she tells me the food is good. Hopefully Mum can get some time in the garden when the weather improves. Overall, I'm very happy with the home and would recommend it to others.
Thank you so much for your feedback. It has been so lovely getting to know you and your mum whilst she is living here at Cherry Hinton Care Home. We do pride ourselves on the 5-star dining experience we offer here at the home, along with our beautiful landscaped gardens which are open for residents and family members to enjoy whilst here at the home.
Every member of staff have been truly amazing with the care given to my sister. They not only gave unending support to my sister but provided me and my family with kindness and empathy at a very difficult time. Thank you does not seem enough but we will have a lasting memory that you looked after my sister so well.
Thank you so much for your kind review, it was a pleasure getting to know your sister whilst she was here at the home. Your feedback is greatly appreciated and we hope to see you soon.
Very satisfactory, the care staff are king and helpful. All staff and management go the extra mile to try to help.
The care staff and management are very kind and are as good as we could wish for.
The purpose of my visit was to help her settle into dementia nursing on a permanent basis. This was successful and she is now residing in the dementia nursing section. She eats and keeps well but is continuously active, walking around the dementia section.
Thank you so much for your feedback, it has been so lovely getting to know you both over the last few weeks. It's lovely to see that your wife is now settling here at the home. We look forward to seeing you very soon.
My 96-year-old mother has settled in well after an emergency hospital admission from her bungalow home and now is staying permanently at Cherry Hinton Care Home as she needs more care than can otherwise be provided for her. The staff have been understanding of the emotional upset for the whole family during her recovery and have facilitated visits and Skype calls. Mum's room has been made 'her own' and she enjoys the food and the activities. She was particularly pleased to attend a resident's meeting and be able to attend church. The home is clean and I appreciate the clinical cleanliness and the efforts to keep residents safe during Covid. Well done to all staff working under pressure at this time. I know that Mum is as safe and as happy as she can be at this time of her life.
Thank you so much for your feedback, it's been so lovely getting to know your mother while living here at the home. I can certainly say that Mum has settled in well and feels at 'home' with her room personalised just to how she likes it. Our maintenance manager prides himself on personalising rooms...
My mum received excellent care are Cherry Hinton Care Home. They took care of her as if she were their own family member. They are a rare group of people and are dedicated to their residents who are treated with great kindness and concern. They live up to their name of T L C Care Ltd.
Thank you for your positive feedback. We really enjoyed getting to know your Mother whilst she was here at Cherry Hinton. As a home and team, we really do our best to live up to our values of truth, love and compassion. We do this through the 5* residential, nursing and dementia care we offer here at the home.
Care in the home is excellent, always smiling and helpful staff showing loving care. Food was always good and tasty, especially soups. I had excellent two weeks to help me recover from my major operation. Thank you everyone.
Thank you for your feedback, I am glad to hear that you enjoyed your respite stay with us. Respite care is available to members of the community, either as a trial period before permanent residency or as recovery after an operation. It's nice to hear your feedback on the home and the food. Thank you.
My brother was placed in the home following an eight week stay in hospital. He was extremely fragile physically, the home were exceptional in ensuring that he was fed his meals and cared for in an empathetic manner by both nurses and care assistants. All the staff at the home were kind, caring and courteous at all times and nothing was too much trouble. An exceptional environment that we rated highly.
Thank you for your feedback, it was an honour getting to know your brother and you as a family. Here at Cherry Hinton we pride ourselves on the outstanding care we provide, the staff are caring and trained to a high standard to ensure that we provide a five-star service. Thanks again for your review, it is greatly appreciated.
I cannot rate the home more highly. Every single colleague was caring and warm and he was treated with dignity and respect. The kindness they showed to me and all of my family will remain with me.
Thank you for your feedback. Here at Cherry Hinton we specialise in residential, dementia, nursing and end of life care. We are so lucky to have such a dedicated wellbeing team who are on hand seven days a week to engage with residents through communal activities and one-to-one activities as well....
Your compassion to all the family will not be forgotten. We are eternally grateful.
Thank you.
As a family, we feel confident that my husband is being looked after as well as he possibly can be and are happy to recommend Cherry Hinton Care Home to those looking for care for a loved one.
Thank you so much for your feedback, it has been so lovely getting to know your husband whilst living here at Cherry Hinton. Our activities and nutritional food along with the five-star care we provide is always at the forefront of our teams mind and we always strive to give the best possible care and support we can. Your feedback is greatly appreciated and look forward to seeing you soon.
I am so happy with the care my father has received, he came in double incontinent, now only needs a pad for urine. He was unable to walk or get out of bed, now is walking on his own, he wasn't eating, now eating great. I can't explain how happy me and my family are with Cherry Hinton Care Home, thank you all so much, my dad and my family are very happy.
Thank you so much for your feedback, it has been a pleasure getting to know your dad whilst here at the home and seeing him improve over time has been amazing. With the five-star care we provide and the dedicated well-being team that are available to engage with your dad on a regular basis are all reasons he is doing so well. We appreciate your feedback and look forward to seeing you soon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (57) & Events (11)
- 17 Jun 2026
We enjoyed a special visit to Suffolk Fire and Rescue Services in Newmarket, where residents and team members had the opportunity to meet local firefighters and learn more about their...
- 17 Jun 2026
We were delighted to welcome around 30 students and their teachers from Spinney School to Cherry Hinton Care Home. Residents and pupils enjoyed spending time together taking part in a...
- 17 Jun 2026
As part of our Open Week in June, residents and families came together to enjoy a relaxing and creative flower arranging session. Everyone had the opportunity to design their own...
- 14 Aug 2026Organiser: Cherry Hinton Care Home
- 22 Aug 2026Organiser: Cherry Hinton Care Home
- 23 Aug 2026Organiser: Cherry Hinton Care Home
Awards / Recognitions (17)
- 30 Jan 2026Recipient: Cherry Hinton Care Home
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
Meet the Team (8)

Jian Chunmei is the Home Manager at Cherry Hinton Care Home, bringing over a decade of dedicated service and leadership within the TLC Group since joining in 2013.
Her commitment to enriching residents’ lives and cultivating a supportive team culture is evident in every aspect of her work. Completing CIPD training strengthened her expertise in people management, allowing her to foster strong, collaborative relationships and ensure consistently high standards of care.
Jian has been instrumental in championing TLC’s Investors in People (IIP) Platinum accreditation, reflecting her excellence in both staff engagement and resident support. As a qualified mental health first aider, she also plays a vital role in promoting team wellbeing.
Her inclusive, democratic leadership style empowers her team to deliver truly person-centred care. Initiatives like partnering with Buck Dental Hygienist Service reflect her proactive approach to enhancing residents’ quality of life and her deep commitment to broader community health and impact.

My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with another provider, where I held various roles, including team leader, deputy manager, and Home manager, and worked as a registered nurse. These experiences have allowed me to develop knowledge and skills I am eager to share with the team. At the same time, I’m committed to learning from each of you and embracing new growth opportunities.
I look forward to meeting your expectations and working together to achieve outstanding results.

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

My career in hospitality began in Grenada, where I developed a profound appreciation for service excellence within natural, sustainable environments. This philosophy continues to shape my professional practice, as I strive to create welcoming, nurturing settings that honour both people and the environment.
Care, catering, innovation, and sustainability have become increasingly important focus for me, driven by a strong desire for continuous learning and the pursuit of new challenges. I am passionate about integrating sustainable principles into every aspect of my work, ensuring that the hospitality experience is not only of the highest standard but also respectful of the world around us.
I am committed to delivering exceptional service with authenticity, warmth, and integrity, while embracing opportunities for growth and innovation within the hospitality sector.

I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5 years. I left the company for a short break and have now rejoined as HR and Finance Manager. I am passionate about building relationships with the residents here at Cherry Hinton and also the relatives who I have got to know over the years. I am looking forward to the future here at Cherry Hinton Care Home.

The Head Housekeeper reports to the Hotel Services Manager.
I joined TLC in 2023 as a Carer, I've progressed to Head Housekeeper. With seven years of hospitality experience, I'm dedicated to maintaining the highest standards of cleanliness and care. I ensure all regulatory standards are met and our housekeeping effectively supports the home's infrastructure.

They are also responsible for supporting the learning and development objectives across their home and at group level.
I am a registered nurse with over a decade of experience in elderly nursing. I started my nursing journey in New Zealand with an acute medical/surgical background, theatre and community mental health nursing. Since arriving in the UK in 2015, my experience has been care home based and my previous role before joining TLC was Regional Clinical Trainer for a large care home company.
I joined TLC in June 2025, and I am very excited about the new role, supporting staff and being part of the team at Cherry Hinton.

I began my journey as an Activities Coordinator and have since progressed into my current role, which reflects my ongoing commitment to enhancing the wellbeing of our residents.
With a background in psychology and a strong passion for mental health, I am dedicated to creating a safe, inclusive and non-judgemental environment for both our residents and team members. I have a deep interest in understanding human behaviour and strive each day to build meaningful connections, ensuring that everyone in our care feels truly seen, heard and at home.
My role enables me to design and deliver person-centred wellbeing initiatives that are uplifting, purposeful and rooted in empathy. In addition, I am a certified Mental Health First Aider and proudly serve as a Community Engagement Champion, helping to foster strong relationships between our home and the wider community.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Hinton Care Home to verify any information. View our terms and conditions. Cherry Hinton Care Home has an Enhanced Service -more info.
