Cherry Hinton Care Home

369 Cherry Hinton Road, Cambridge CB1 8DB
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9.9 160 Reviews
  • Cherry Hinton Care Home, Cambridge
Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored to each resident’s needs with a strong focus on dignity, comfort and wellbeing.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

For those living with memory loss, tailored dementia care promotes comfort, confidence and wellbeing. The home holds a ‘Dementia Care Accreditation to an Exceptional Quality Standard’, ‘World Class’ status with Hospitality Assured and the prestigious Investors in People Platinum Award.

Residents enjoy a stimulating and supportive lifestyle with a varied programme of activities led by a dedicated wellbeing team. Music, creative arts, word games and trips to museums and local attractions encourage social engagement and personal fulfilment.

The home features a tranquil enclosed courtyard garden with raised beds, sensory areas and a bright conservatory, offering beautiful spaces for rest, reflection and interaction throughout the year. Indoors, residents benefit from spacious en-suite bedrooms with LCD TVs, quality furnishings and high-speed internet access for residents and visitors.

Located on Cherry Hinton Road, with excellent transport links to the city centre and local amenities, the home provides a safe, comfortable and engaging environment where residents are supported to live with independence and purpose.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Alcohol / Drug Misuse

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact Cherry Hinton Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Jian Chunmei (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (16)

Cherry Hinton Care Home Reviews (160)

Total of 160, showing 81-100
9.9

Cherry Hinton Care Home has a Review Score of 9.9 (9.910) out of 10, based on 41 reviews in the last 2 years. Over all time Cherry Hinton Care Home has 160 reviews.

Overall Experience

  • 125
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My independent, 90-year-old mother was not at all keen to go into a nursing home but her mobility deteriorated and there was really no other option. I was surprised and relived how quickly she settled in. Staff are all lovely and kind, unhurried and professional. Food is very good with plenty of choice,
and a lot of thought has gone into a varied programme of activities. She has especially enjoyed the exercise classes and a piano concert. Rooms are nicely furnished and everywhere is kept very clean. There is a lovely garden which is easy to access in a wheelchair. She is happy and well looked after which makes all the difference to me.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you for your feedback, it has been a pleasure welcoming your mother into the home and it's lovely to see that she has settled so well. The dedicated well-being team engages in social activities and one-to-one activities which are available three times a day, seven days a week. This is especially important for the well-being of our residents which is at the forefront of our mind along with the five-star care that we provide here. We are very lucky to have such a lovely, spacious garden for all of our residents to use. Thank you again for the feedback and see you soon.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring reception staff and carers, informative of any activities going on. Helped with my husband's hygiene and monitor his eating and drinking as he practically stopped for a while. My husband was more at ease.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you for your feedback. Our well-being team are on hand every day to encourage residents to take part in the daily activities either in the social areas of the home or one to one in their rooms and we pride ourselves on the outstanding care and support we offer here at the home which truly reflect our TLC values, Truth, Love, and Compassion. Thank you once again for your feedback it is greatly appreciated. We look forward to seeing you soon.

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Overall Experience  Overall Experience 4.0 out of 5

I was pleased with how the home was clean and pleasant. The staff made great efforts to make sure that my mother was as comfortable as possible. Residents have a selection of activities to keep them busy - thanks to the well-being team.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you for the wonderful feedback; it really is appreciated. The team at Cherry Hinton always try to go above and beyond in ensuring residents well-being and as part of this have a wide range of activities available every day. Many thanks once again.

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Overall Experience  Overall Experience 4.0 out of 5

My experience of the home is everybody is kind and caring. Mum is settled really well and it is nice knowing she is happy and when I go is keen to get back to all her "friends", it makes it easier for me.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment my father entered Cherry Hinton Care Home he was greeted with such a warm welcome I knew I had made the right decision and within just a few days, I could see an instant transformation in my father after struggling for too long at home and resisting for far too long going into care.
Nothing is too much trouble and everything is done to accommodate him bringing bits from his old home into his new one.
The kindness and professionalism shown not just to my father but to myself had made what can be a daunting experience so very easy.

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Overall Experience  Overall Experience 4.0 out of 5

The care home has been helpful with updates to visiting since the beginning of Covid. I have found staff very helpful. More cleaning of the room would be appreciated as it is not always clean and tidy.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you for taking the time to leave us valuable feedback. We’re pleased to hear that you find our methods of communication effective because we believe in continually showcasing our values of truth, love and compassion; which has enabled us to come through the pandemic as a TLC family.
I would like to reassure you that your suggestion in relation to additional cleaning has been taken onboard and facilitated within the home. The views and feedback of our residents, relatives and friends are of the utmost importance, as it enables us to continually improve our service so that we can provide our communities with exceptional care.

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Overall Experience  Overall Experience 5.0 out of 5

My mother's well being is of great importance to all the staff at the home. She is treated with consideration by everyone and has enjoyed getting to know the teams; however she has found the isolation from her family during lockdown hard. I have appreciated the special efforts made by the staff at the
home to relieve her sadness.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you for the wonderful feedback, it really is appreciated. The team at Cherry always try to go above and beyond in ensuring residents wellbeing. We look forward to seeing you soon.

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Overall Experience  Overall Experience 5.0 out of 5

The care staff are excellent, the food is good and nutritional. There is excellent support and you are covid free. The cleaning and staff training is excellent. Dad's welfare is important to all staff members and he is treated with the dignity and respect he deserves.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Michael, A huge thanks to the kind words and appreciation. Yes, we are Covid free as well, which is extremely hard to maintain like that without family members, visitors and team member's cooperation. Our mission is to keep your loved ones safe and happy. Any such appreciation matters to our team members.Thank you once again.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with my Auntie's care. Home is kept clean, staff are always happy to help. Food and entertainment are excellent.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Many thanks, Joanna, for the appreciation. I was also glad that I have met you and spoken to you. Every little word of appreciation matters to us. We always wanted to make a smile on your loved ones. We want people like you to be involved with us to achieve this. Many thanks once again.

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Overall Experience  Overall Experience 5.0 out of 5

The vibe I get is very good and I'm very pleased with all the carers that are looking after my dad. It is very good for myself and my dad to see each other all this time and I hope it will continue under the current circumstances. I've been informed that my dad is receiving various activities like individual
exercise, music activities etc. and I'm very grateful for carers and management for providing this.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Many thanks, Angelo for the recognition and appreciation. We at Cherry strive every day to make a difference to our resident's daily life and engage them as much as possible. Thanks once again.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone is very friendly. Things have improved since my Nan first moved in. A lot of management changes.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

A huge thanks for the appreciation. Striving for improvement continuously.

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Overall Experience  Overall Experience 5.0 out of 5

I feel assured every time I come here that Mum is being cared for. The place is always clean and the food looks really good.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Thanks a lot, my team is striving hard with dedication to ensure all the residents are offered a person-centred care.

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Overall Experience  Overall Experience 5.0 out of 5

I am really happy that my mother is being really well looked after. Every time I go I feel happy that she is safe and happy.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Many thanks for the appreciation and kind words.

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Overall Experience  Overall Experience 4.0 out of 5

Caring and thoughtful staff, working as a good team, and a chef with some great recipes. My mother is settled in and comfortable and is well looked- fter. The home has worked extraordinarily hard to adapt to the COVID crisis, and my mother has always felt safe.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Wow. That is a real appreciation to my hardworking team, who has really taken pride in doing their committed service in looking after your mother during this Pandemic period. Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at this care home took care of my late father like he was one of the family and he too came to regard them in a likewise fashion.
My sister's and I were always well received by the kind, sympathetic and always helpful staff and they all are a credit to your company.
Thanks again all
well will never forget your excellent professionalism. Regards.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Huge thanks for the kind words. I will convey this to my dear team members. We at Cherry, treat everyone as our family. Also, maintain professionalism.

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Overall Experience  Overall Experience 4.0 out of 5

My relative has been in the home for 2 and a half years. During that time she has been well looked after and often says how good the care is. The staff are friendly and take time during their busy day to talk to her. The home is kept lovely and clean. Staff have kept us informed during lockdown.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Many thanks for your appreciation. These words make a lot of difference to the minds of our dedicated staff who every day make a difference in your loved one's life.

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Overall Experience  Overall Experience 5.0 out of 5

Our father has been a resident for 1 year on 21st June 2020. The Staff carry out their work with the utmost love, compassion, dedication and commitment and never lose the well-being of their residents out of their sight. They take their time (even when it's sometimes short) to answer questions, offer
advice/suggestions, reassure, help or assist. They always have a smile on their faces and an open ear for concerns. The Home and its staff go above and beyond, they give their utmost, sometimes under demanding circumstances i.e. refurbishment, Covid-19, in an effort to make sure that our loved ones are safe, happy and contented. Thank you for this. The residents' physical and mental well-being is a priority. Food quality is "par-excellence". It is cooked fresh and of high nutritional value. Social activities/pastimes enlighten the residents' days. Your loved-one/friend and you will be met with love, compassion, support and beautiful surroundings.....what more could one wish for?

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Heidi, many thanks for the appreciation you have given to all our staff in each department. We continue with our hard work and dedication with truth, love and compassion.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Cherry Hinton Nursing Home from December until February when she sadly passed away. Mum was very frail and deteriorating from the time she arrived from hospital but was very happy at Cherry Hinton and the care she received was fantastic. Mum was always treated with warmth
and respect by all the staff and her needs were attended to with care and efficiency. The staff were also most welcoming to all the family who visited and always acted upon any suggestions we had to enhance Mum's experience.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Hi Lorraine, thanks a lot for the appreciation given to all our staff.

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Overall Experience  Overall Experience 5.0 out of 5

To say that my mother was very well looked after in Cherry Hinton Care Home is an understatement. All the staff went beyond expected standards. They were both professional and friendly. My mother built up strong friendships with many of them and they with her. My siblings and I were always made most
welcome every time we visited. We looked at many homes before choosing Cherry Hinton Care Home for our mother. My five siblings and I never doubted that we'd made the right choice.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Many thanks, Alistair for all the great appreciation to all our staff. They are really the gems of Cherry Hinton.

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Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the level of care shown to my father and feel he is being treated with dignity. He always says the staff are friendly and kind towards him. Thank you.

Reply from Vimala Saraswathiamma, Home Manager at Cherry Hinton Care Home

Many many thanks. We always try to deliver 100% care in a person-centred way.

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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Cherry Hinton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Cherry Hinton Care Home is calculated as follows: ( (439 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 479 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cherry Hinton Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (15)

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Meet the Team (9)

Jian

Jian Chunmei

Job Title: Home Manager

Joined: 2025

Jian Chunmei is the Home Manager at Cherry Hinton Care Home, bringing over a decade of dedicated service and leadership within the TLC Group since joining in 2013.


Her commitment to enriching residents’ lives and cultivating a supportive team culture is evident in every aspect of her work. Completing CIPD training strengthened her expertise in people management, allowing her to foster strong, collaborative relationships and ensure consistently high standards of care.


Jian has been instrumental in championing TLC’s Investors in People (IIP) Platinum accreditation, reflecting her excellence in both staff engagement and resident support. As a qualified mental health first aider, she also plays a vital role in promoting team wellbeing.


Her inclusive, democratic leadership style empowers her team to deliver truly person-centred care. Initiatives like partnering with Buck Dental Hygienist Service reflect her proactive approach to enhancing residents’ quality of life and her deep commitment to broader community health and impact.

Aga

Aga Clark

Job Title: Business Development Manager

Joined: 2024

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

Jessy

Jessy John

Job Title: Care Services Manager

Joined: 2024

My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with another provider, where I held various roles, including team leader, deputy manager, and Home manager, and worked as a registered nurse. These experiences have allowed me to develop knowledge and skills I am eager to share with the team. At the same time, I’m committed to learning from each of you and embracing new growth opportunities.


I look forward to meeting your expectations and working together to achieve outstanding results.

Vili

Vili Navia

Job Title: Practice Development Lead (PDL)

Joined: 2025

PDL’s are primarily focused on ensuring care standards and practices for their respective home.
They are also responsible for supporting the learning and development objectives across their home and at group level.
I am a registered nurse with over a decade of experience in elderly nursing. I started my nursing journey in New Zealand with an acute medical/surgical background, theatre and community mental health nursing. Since arriving in the UK in 2015, my experience has been care home based and my previous role before joining TLC was Regional Clinical Trainer for a large care home company.
I joined TLC in June 2025, and I am very excited about the new role, supporting staff and being part of the team at Cherry Hinton.

Ledon

Ledon St John

Job Title: Hotel Services Manager

Joined: 2018

I have had the privilege of serving as Hotel Services Manager and Head Chef at Cherry Hinton Care Home for over six years. Originally from the small island state of Grenada, I bring with me a lifelong passion for hospitality, deeply rooted in the culture and natural beauty of my homeland. In Grenada, hospitality is more than an industry; it is a way of life, woven seamlessly into our connection with people and nature.

My career in hospitality began in Grenada, where I developed a profound appreciation for service excellence within natural, sustainable environments. This philosophy continues to shape my professional practice, as I strive to create welcoming, nurturing settings that honour both people and the environment.

Care, catering, innovation, and sustainability have become increasingly important focus for me, driven by a strong desire for continuous learning and the pursuit of new challenges. I am passionate about integrating sustainable principles into every aspect of my work, ensuring that the hospitality experience is not only of the highest standard but also respectful of the world around us.

I am committed to delivering exceptional service with authenticity, warmth, and integrity, while embracing opportunities for growth and innovation within the hospitality sector.

Kristyna

Kristyna Runkas

Job Title: Finance and HR Manager

Joined: 2022

I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5 years. I left the company for a short break and have now rejoined as HR and Finance Manager. I am passionate about building relationships with the residents here at Cherry Hinton and also the relatives who I have got to know over the years. I am looking forward to the future here at Cherry Hinton Care Home.

Aishwarya

Aishwarya

Job Title: Wellbeing Lead

Joined: 2024

I began my journey as an Activities Coordinator and have since progressed into my current role which reflects my ongoing commitment to enhancing the wellbeing of our residents.


With a background in psychology and a strong passion for mental health, I am dedicated to creating a safe, inclusive and non-judgemental environment for both our residents and team members. I have a deep interest in understanding human behaviour and strive each day to build meaningful connections, ensuring that everyone in our care feels truly seen, heard and at home.


My role enables me to design and deliver person-centred wellbeing initiatives that are uplifting, purposeful and rooted in empathy. In addition, I am a certified Mental Health First Aider and proudly serve as a Community Engagement Champion helping to foster strong relationships between our home and the wider community.

Shannon

Shannon Froggatt

Job Title: Office Manager

Joined: 2022

With nearly a decade of experience in childcare, Shannon transitioned to her current role as Office Manager at Cherry Hinton Care Home over two years ago. In her position, she provides vital support to the Business Support Manager, specifically in areas of HR and finances, ensuring smooth operations and effective administration.


Beyond her office management duties, Shannon plays a key role in fostering a positive and supportive workplace as the Engagement Champion. She is also a qualified Mental Health First Aider, offering support to colleagues and promoting well-being across the team. Additionally, Shannon serves as the Onboarding Coach, guiding new staff through a welcoming and structured induction process.


Her time at Cherry Hinton Care Home has been a fulfilling journey of growth and learning. Embracing opportunities for personal and professional development, she has contributed to building a dynamic and compassionate environment for both staff and residents.

Jithu

Jithu Joy

Job Title: Head Housekeeper

Joined: 2023

The Head Housekeeper is responsible for managing the Housekeeping and Laundry Team.
The Head Housekeeper reports to the Hotel Services Manager. 
I joined TLC in 2023 as a Carer, I've progressed to Head Housekeeper. With seven years of hospitality experience, I'm dedicated to maintaining the highest standards of cleanliness and care. I ensure all regulatory standards are met and our housekeeping effectively supports the home's infrastructure.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Hinton Care Home to verify any information. View our terms and conditions. Cherry Hinton Care Home has an Enhanced Service - more info.