
Nothing is too much trouble and everything is done to accommodate himNick L(Son of Resident/Service User)



Nothing is too much trouble and everything is done to accommodate himNick L(Son of Resident/Service User)



Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored to each resident’s needs with a strong focus on dignity, comfort and wellbeing.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion....
Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored to each resident’s needs with a strong focus on dignity, comfort and wellbeing.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
For those living with memory loss, tailored dementia care promotes comfort, confidence and wellbeing. The home holds a ‘Dementia Care Accreditation to an Exceptional Quality Standard’, ‘World Class’ status with Hospitality Assured and the prestigious Investors in People Platinum Award.
Residents enjoy a stimulating and supportive lifestyle with a varied programme of activities led by a dedicated wellbeing team. Music, creative arts, word games and trips to museums and local attractions encourage social engagement and personal fulfilment.
The home features a tranquil enclosed courtyard garden with raised beds, sensory areas and a bright conservatory, offering beautiful spaces for rest, reflection and interaction throughout the year. Indoors, residents benefit from spacious en-suite bedrooms with LCD TVs, quality furnishings and high-speed internet access for residents and visitors.
Located on Cherry Hinton Road, with excellent transport links to the city centre and local amenities, the home provides a safe, comfortable and engaging environment where residents are supported to live with independence and purpose.
Care Provided by Cherry Hinton Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Cherry Hinton Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Cherry Hinton Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Jian Chunmei (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2010
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (16)
Cherry Hinton Care Home Reviews (182)
Cherry Hinton Care Home has a Review Score of 10 (9.962) out of 10, based on 29 reviews in the last 2 years.
Over all time Cherry Hinton Care Home has 182 reviews.
Cherry Hinton Care Home has provided a homely and friendly experience for my Mother-in-law. The staff are attentive and kind and always work in a respectful way that preserves her dignity. We are able to visit often and are pleased with the support and care she is offered.
Cherry Hinton Care Home has provided a homely and friendly experience for my Mother-in-law. The staff are attentive and kind and always work in a respectful way that preserves her dignity. We are able to visit often and are pleased with the support and care she is offered.
Thank you so much. This is such a great review of our home.
I'm also impressed with the quality of the food.
I'm also impressed with the quality of the food.
Thank you for your lovely review of Cherry Hinton Care Home. It is really nice to read such a fantastic review.
We cannot fault Cherry Hinton Care Home in any way. My father spent the last 9 days of his life with you and every single member of staff from cleaners to cooks and all the medical staff showed him and our family such kindness and compassion. Nothing was ever too much trouble. This is a very...
We cannot fault Cherry Hinton Care Home in any way. My father spent the last 9 days of his life with you and every single member of staff from cleaners to cooks and all the medical staff showed him and our family such kindness and compassion. Nothing was ever too much trouble. This is a very special place.
Thank you so much for your lovely review of Cherry Hinton Care Home.
When arriving at T L C Care, Cherry Hinton Care Home, I always receive a warm welcome from the reception staff and the management team. My mother-in-law's room is bright, clean and fresh, as is she. She is always treated with great care and dignity and love.
When arriving at T L C Care, Cherry Hinton Care Home, I always receive a warm welcome from the reception staff and the management team. My mother-in-law's room is bright, clean and fresh, as is she. She is always treated with great care and dignity and love.
Dear Michael, thank you so much for your wonderful feedback, means a lot to the team. At Cherry, we always strive to provide the best possible person-centred care to all our residents. Glad to hear that you had a wonderful experience at Cherry.
Always a nice warm welcome at Cherry Hinton Care Home. My mother's care is excellent. She is always nice and clean as is her room, every single member of staff is very helpful and caring. There is always someone at hand if needed. We visit most days and feel we are part of the T L C family.
Always a nice warm welcome at Cherry Hinton Care Home. My mother's care is excellent. She is always nice and clean as is her room, every single member of staff is very helpful and caring. There is always someone at hand if needed. We visit most days and feel we are part of the T L C family.
Thank you so much for your wonderful reveiw, I will share your wonderful feedback with the team. Nice to have you as a part of the TLC family.
My father has been a resident for 2 weeks. From his initial assessment to moving in and settling has been excellent. Communication with the family has been good. He is involved out which he thoroughly enjoyed. Food is very good and they encourage family to join every now and then. Everyone is happy...
My father has been a resident for 2 weeks. From his initial assessment to moving in and settling has been excellent. Communication with the family has been good. He is involved out which he thoroughly enjoyed. Food is very good and they encourage family to join every now and then. Everyone is happy and there are lots of staff to ensure they are all are and cared for.
Thank you so much for your wonderful review. Glad to hear that your experience from assessment was excellent. As a team, we thrive to make sure that residents and families are updated and kept informed of everything so that the care and transitions can be smooth.
The staff are extremely knowledgeable, friendly and helpful. Nothing is too much trouble. Everything is clean and tidy and very well organised. The facilities are first class and the food is excellent. The comfort and well-being of the residents is paramount.
The staff are extremely knowledgeable, friendly and helpful. Nothing is too much trouble. Everything is clean and tidy and very well organised. The facilities are first class and the food is excellent. The comfort and well-being of the residents is paramount.
Your feedback is amazing. Thank you so much.
What a lovely atmosphere and lovely care home. The interactions between staff and residents is great to see. I thought the space was bright and modern, the staff were really kind and lots of thought had clearly gone into what was being offered.
What a lovely atmosphere and lovely care home. The interactions between staff and residents is great to see. I thought the space was bright and modern, the staff were really kind and lots of thought had clearly gone into what was being offered.
Thank you for the observations when you visited us. Your reveiw is fantastic. Thank you.
Couldn't be happier with the service that's provided. Staff are always friendly, professional and helpful. The care home itself is always clean and well kept. Activities for the residents are great. Fantastic place all round.
Couldn't be happier with the service that's provided. Staff are always friendly, professional and helpful. The care home itself is always clean and well kept. Activities for the residents are great. Fantastic place all round.
Your review of our care home is fantastic. Thank you so much.
Keep up the good work!
Keep up the good work!
Thank you so much for the amazing review of our carehome. It's so lovely to read that you enjoy coming to see your loved one.
My mother moved into the home in October and from the very beginning, we have been impressed with the level of care and attention she has received. The staff, without exception, are very professional and dedicated and at the same time friendly and relaxed. Every time we visit we are welcomed...
My mother moved into the home in October and from the very beginning, we have been impressed with the level of care and attention she has received. The staff, without exception, are very professional and dedicated and at the same time friendly and relaxed. Every time we visit we are welcomed warmly. Mum enjoys interacting with the staff and entering into the activities provided.
Thank you so much for the wonderful review of Cherry Hinton Care Home.
Thank you for all the kindness and caring that was shown to my mother. All of the staff were exceptional, nothing was too much trouble. The empathy and understanding shown at this time of my mother's passing was beyond expectation. I would like to pass on my thanks and appreciation to every member...
Thank you for all the kindness and caring that was shown to my mother. All of the staff were exceptional, nothing was too much trouble. The empathy and understanding shown at this time of my mother's passing was beyond expectation. I would like to pass on my thanks and appreciation to every member of your team - amazing.
Thank you so much for your wonderful feedback, means a lot to the team. Thank you for your kind words. At Cherry we thrive to deliver, best possible person-centred care to all of our residents and support families through the difficult times.
The Cherry Hinton Care Home looks after its residents very well and goes the extra mile in their care.
The Cherry Hinton Care Home looks after its residents very well and goes the extra mile in their care.
Thank you for the fantastic review. We love having you live here at Cherry Hinton Care Home.
I was really impressed with the help and understanding we had when we needed to use this facility. My mum was well cared for and nothing was too much trouble. I can't recommend highly enough, thank you.
I was really impressed with the help and understanding we had when we needed to use this facility. My mum was well cared for and nothing was too much trouble. I can't recommend highly enough, thank you.
Thank you for the fantastic review of Cherry Hinton Care Home. Thank you, Scott.
From being very depressed in hospital after his stroke, he very quickly adapted to life in Cherry Hinton Care Home and has renewed relationships with staff he knew when his late wife was here. His situation is what it is, but he is happy here. Thank you.
From being very depressed in hospital after his stroke, he very quickly adapted to life in Cherry Hinton Care Home and has renewed relationships with staff he knew when his late wife was here. His situation is what it is, but he is happy here. Thank you.
Thank you for your Valuable feedback, we are glad to look after your dad at Cherry. He is happy to be back at Cherry.
I was extremely grateful to the welcome that was extended to me in my hour of need. I was made to feel part of the family at once. I learnt a lot in a sometimes difficult situation and admired the staff in their difficult handling of quite challenging situations. I shall take some good memories of...
I was extremely grateful to the welcome that was extended to me in my hour of need. I was made to feel part of the family at once. I learnt a lot in a sometimes difficult situation and admired the staff in their difficult handling of quite challenging situations. I shall take some good memories of my four-week stay here. Thank you to all for restoring faith in mankind. There are a lot of kind deserving people around and it restores faith in mankind.
Thank you so much for staying with us at Cherry Hinton. You are welcome to visit any time. Thank you for choosing Cherry Hinton for your respite stay and thank you so much for the fantastic review.
We have been very pleased with the care provided for our father. Facilities and staff are very good. We can rest easy knowing our father is in safe hands twenty-four hours of the day.
We have been very pleased with the care provided for our father. Facilities and staff are very good. We can rest easy knowing our father is in safe hands twenty-four hours of the day.
Thank you so much for your valuable feedback, means a lot to the team. Team always goes above and beyond to ensure our residents' safety and comfort.
We are very happy with the care for Mum. One suggestion is that it would be useful to have a scheduled meeting every four to six weeks to discuss individual needs and health developments.
We are very happy with the care for Mum. One suggestion is that it would be useful to have a scheduled meeting every four to six weeks to discuss individual needs and health developments.
Thank you for your valuable feedback, it is important for our continuous improvement, our team will be in touch for a monthly review. The team are in touch with the families regularly to update any changes however if more frequent meetings are needed we are happy to facilitate this as well. Thank you once again for your feedback.
Such a lovely home. All staff are friendly and helpful. Would recommend this home. All our worries have been taken away, we as a family, couldn't ask for more, can't find fault with anything. Always a warm friendly welcome from reception when you walk in. Thank you for your care.
Such a lovely home. All staff are friendly and helpful. Would recommend this home. All our worries have been taken away, we as a family, couldn't ask for more, can't find fault with anything. Always a warm friendly welcome from reception when you walk in. Thank you for your care.
Thank you so much your wonderful feedback, I am Glad to know that we could take away all your worries, that's why we are here for. I am happy to help in any way possible to make your loved ones' stay at Cherry as comfortable and enjoyable as possible.
Amazing staff, very kind and helpful. Very quick to respond to anything you ask. The only negative was my mum's room was too small. Wish she arrived there earlier in her life.
Amazing staff, very kind and helpful. Very quick to respond to anything you ask. The only negative was my mum's room was too small. Wish she arrived there earlier in her life.
Thank you so much for the fantastic review for Cherry Hinton Care Home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (63) & Events (5)
- 20 Oct 2026
Our residents enjoyed a delicious Pizza Day filled with tasty treats, smiles and plenty of happy moments! Everyone had the chance to enjoy their favourite pizza flavours, sharing good food...
- 01 Oct 2026
On 29 August 2026, we were delighted to join forces with Cherry Hinton Care Home to host a health education talk for members of the local community. Held at Cherry...
- 22 Sep 2026
Health professionals and members of the community came together for two valuable dementia-focused events, creating opportunities for learning, reflection and connection. TLC Dementia Congress welcomed 20 health professionals for an...
- 30 Oct 2026Organiser: Cherry Hinton Care Home
- 11 Nov 2026Organiser: Cherry Hinton Care Home
- 13 Nov 2026Organiser: Cherry Hinton Care Home
Awards / Recognitions (17)
- 30 Jan 2026Recipient: TLC Care Ltd
- 30 Jan 2026Recipient: Cherry Hinton Care Home
- 19 Jun 2025Recipient: TLC Care Ltd
Meet the Team (7)

Jian Chunmei is the Home Manager at Cherry Hinton Care Home, bringing over a decade of dedicated service and leadership within the TLC Group since...
Jian Chunmei is the Home Manager at Cherry Hinton Care Home, bringing over a decade of dedicated service and leadership within the TLC Group since joining in 2013.
Her commitment to enriching residents’ lives and cultivating a supportive team culture is evident in every aspect of her work. Completing CIPD training strengthened her expertise in people management, allowing her to foster strong, collaborative relationships and ensure consistently high standards of care.
Jian has been instrumental in championing TLC’s Investors in People (IIP) Platinum accreditation, reflecting her excellence in both staff engagement and resident support. As a qualified mental health first aider, she also plays a vital role in promoting team wellbeing.
Her inclusive, democratic leadership style empowers her team to deliver truly person-centred care. Initiatives like partnering with Buck Dental Hygienist Service reflect her proactive approach to enhancing residents’ quality of life and her deep commitment to broader community health and impact.

My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with...
My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with another provider, where I held various roles, including team leader, deputy manager, and Home manager, and worked as a registered nurse. These experiences have allowed me to develop knowledge and skills I am eager to share with the team. At the same time, I’m committed to learning from each of you and embracing new growth opportunities.
I look forward to meeting your expectations and working together to achieve outstanding results.

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and...
Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

I have had the privilege of serving as Hotel Services Manager and Head Chef at Cherry Hinton Care Home for over six years. Originally from the small...
I have had the privilege of serving as Hotel Services Manager and Head Chef at Cherry Hinton Care Home for over six years. Originally from the small island state of Grenada, I bring with me a lifelong passion for hospitality, deeply rooted in the culture and natural beauty of my homeland. In Grenada, hospitality is more than an industry; it is a way of life, woven seamlessly into our connection with people and nature.My career in hospitality began in Grenada, where I developed a profound appreciation for service excellence within natural, sustainable environments. This philosophy continues to shape my professional practice, as I strive to create welcoming, nurturing settings that honour both people and the environment.
Care, catering, innovation, and sustainability have become increasingly important focuses for me, driven by a strong desire for continuous learning and the pursuit of new challenges. I am passionate about integrating sustainable principles into every aspect of my work, ensuring that the hospitality experience is not only of the highest standard but also respectful of the world around us.
I am committed to delivering exceptional service with authenticity, warmth, and integrity, while embracing opportunities for growth and innovation within the hospitality sector.

I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5...
I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5 years. I left the company for a short break and have now rejoined as HR and Finance Manager. I am passionate about building relationships with the residents here at Cherry Hinton and also the relatives who I have got to know over the years. I am looking forward to the future here at Cherry Hinton Care Home.

The Head Housekeeper reports to the Hotel Services Manager.
I...
The Head Housekeeper is responsible for managing the Housekeeping and Laundry Team.The Head Housekeeper reports to the Hotel Services Manager.
I joined TLC in 2023 as a Carer, I've progressed to Head Housekeeper. With seven years of hospitality experience, I'm dedicated to maintaining the highest standards of cleanliness and care. I ensure all regulatory standards are met and our housekeeping effectively supports the home's infrastructure.

I started my career with TLC Care in April 2025 as a Wellbeing Facilitator, while also supporting the admin team as a Customer Service Supervisor. I...
I started my career with TLC Care in April 2025 as a Wellbeing Facilitator, while also supporting the admin team as a Customer Service Supervisor. I was honoured to win the Great British Care Awards – Regional British Care Award for Best Newcomer and was also nominated for the National Care Awards for Best Newcomer. I am now proud to be the Wellbeing Lead at TLC Cherry Hinton, where I continue to create meaningful experiences and support residents’ wellbeing.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Hinton Care Home to verify any information. View our terms and conditions. Cherry Hinton Care Home has an Enhanced Service -what an Enhanced Service includes.
