Cherry Hinton Care Home

369 Cherry Hinton Road, Cambridge CB1 8DB
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9.9 163 Reviews
  • Cherry Hinton Care Home, Cambridge
Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored to each resident’s needs with a strong focus on dignity, comfort and wellbeing.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

For those living with memory loss, tailored dementia care promotes comfort, confidence and wellbeing. The home holds a ‘Dementia Care Accreditation to an Exceptional Quality Standard’, ‘World Class’ status with Hospitality Assured and the prestigious Investors in People Platinum Award.

Residents enjoy a stimulating and supportive lifestyle with a varied programme of activities led by a dedicated wellbeing team. Music, creative arts, word games and trips to museums and local attractions encourage social engagement and personal fulfilment.

The home features a tranquil enclosed courtyard garden with raised beds, sensory areas and a bright conservatory, offering beautiful spaces for rest, reflection and interaction throughout the year. Indoors, residents benefit from spacious en-suite bedrooms with LCD TVs, quality furnishings and high-speed internet access for residents and visitors.

Located on Cherry Hinton Road, with excellent transport links to the city centre and local amenities, the home provides a safe, comfortable and engaging environment where residents are supported to live with independence and purpose.

Care Provided by Cherry Hinton Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact Cherry Hinton Care Home to find out the exact price for your requirements.

Contact Cherry Hinton Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Cherry Hinton Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jian Chunmei (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (16)
9.9

Cherry Hinton Care Home has a Review Score of 9.9 (9.926) out of 10, based on 38 reviews in the last 2 years.
Over all time Cherry Hinton Care Home has 163 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cherry Hinton Care Home
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Total of 163, showing 41-60
Review from Peter M (Son of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff, very kind and helpful. Very quick to respond to anything you ask. The only negative was my mum's room was too small. Wish she arrived there earlier in her life.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care Home
Thank you so much for the fantastic review for Cherry Hinton Care Home.
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Review from Gerry H (Nephew of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving into a care home is never an easy decision for any individual or family relative to make and therefore has to be made very carefully. We have therefore been extremely pleased with the facilities and care provided by TLC Cherry Hinton. This is an excellent care home for the elderly, run by very
professional, dedicated, kind and caring staff. Knowing that the home is so well run has made the transition for our aunt, from independent living to care home provision, so much easier to adapt to.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Thank you so much for your wonderful feedback, it was a pleasure looking after your aunt.
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Review from Claire A (Daughter of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was resident at the care home for just a matter of weeks, where she was treated with the utmost care and respect. All the staff gave everything of themselves to make us, the family, and Mum feel comfortable and welcome. I would highly recommend The Cherry Hinton to anyone looking for a caring, a
truly caring, environment for their loved ones. Thank you so much everyone!
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Thank you so much for your wonderful feedback. At Cherry our team always strive to do our best to make sure that all our residents and family members are getting the best possible person-centre care…read more
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Review from Pask M (Son of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On each visit I am always welcomed with a smiley face. Everything is always clean and tidy.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care Home
Thank you so much for your fantastic review of Cherry Hinton Care Home.
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Review from Nancy C (Daughter of Resident) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care provided by Cherry Hinton Care Home.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care Home
Thank you for your amazing review of Cherry Hinton Care Home and thank you for your kind words.
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Review from V B (Daughter of Resident) published on 27 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother arrived in a poor state of health and was immediately put at ease by the wonderful, caring staff. This is a professionally run care home, well-staffed and managed. Our mother says she feels safe and at home. The range of activities is impressive and already she has been on her first trip,
knowing she would be well-looked after. All aspects of care, nursing, hospitality and activities have been of an excellent standard and the team work to personalise care and help residents achieve their wishes. Mum says it is 'more like home than home'.
Reply from SHELLY PRAKASH, Home Manager at Cherry Hinton Care Home
Thank you so much for your kind words, It was a pleasure looking after your mother, we are glad that we could make her final days as memorable and meaningful as possible. Thank you once again.
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Review from Shirley S (Daughter of Resident) published on 27 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a caring and attentive team, from the nursing staff, caring staff and admin staff. All could have not done more for our father and made us feel so welcome. They made him comfortable in his last few days. We would recommend Cherry Hinton Care Home.
Reply from SHELLY PRAKASH, Home Manager at Cherry Hinton Care Home
Thank you, Shirley, for your wonderful feedback, means a lot to our team, the team at Cherry always want to make sure that all our residents are getting the best quality person-centred care. It was a…read more
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Review from Sharron M (Daughter of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are fantastic, genuinely caring and compassionate and provide an excellent service. The facilities are very good.
Reply from SHELLY PRAKASH, Home Manager at Cherry Hinton Care Home
Dear Sharron, thank you so much for your valuable feedback, it is important for our continuous improvement.
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Review from Sheila J (Wife of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family are so happy and relaxed to know our loved one is being so well cared for.
Reply from Amber Christou, Community Development Manager at Cherry Hinton Care Home
Thank you so much for your feedback, Sheila, it is really appreciated.
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Review from H H (Daughter of Resident) published on 30 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother moved into Cherry Hinton Care Home in December as she needed nursing care. This is her third care home and we are blown away by her care. The staff are kind, enthusiastic, efficient and caring. I cannot fault them in any area. The nursing staff, in particular, have been amazing, always keeping
us informed and constantly monitoring our mother's care. I could not recommend this home highly enough!
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Thank you for your feedback, it has been a pleasure getting to know your mother over the last few months. Here at Cherry Hinton Care Home, we strive to deliver person-centred care in a friendly and…read more
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Review from L L (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for over two years, she is 94 and was very happy to move here as she wanted the company and had been falling at home and outside.
Up until recently, she has been mobile with a frame. She is very happy here. It is a great place, wonderful staff and activities. I have felt reassured
that Mum is being very well looked after. Thank you.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Thank you for your valued feedback, here at Cherry Hinton Care Home we strive to deliver person-centred care in a friendly environment that offers lots of social interaction and activities for…read more
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Review from T S (Daughter of Resident) published on 15 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was discharged from hospital and into Cherry Hinton Care Home on a discharge to assess. She has been very happy and comfortable throughout her stay. All staff are polite and professional and, as a family, we are all at ease that Mum is being cared for 24 hours a day. I would recommend this
care home.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Thank you so much for your valuable feedback. Pleased to hear that your mum remains happy and comfortable at Cherry. The team at Cherry strives to provide the best possible person-centred care to all…read more
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Review from Geoffrey K (Son of Resident) published on 15 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Initial experience was a happy place to be. Staff are friendly, helpful and always pleased to help you. More like a hotel than a home.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Thank you for your valuable feedback Geoffrey, we strive to make Cherry as homely as possible.
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Review from Pamela B (Resident) published on 10 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have a very comfortable room. All staff have been very kind and considerate. Food is good and varied.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Dear Pamela, thank you so much for your valuable feedback, it will help us in planning and delivering high-quality person-centred care.
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Review from J D (Wife of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A high standard of care, plenty of nurses and all very friendly. Everything is well-organised. Very easy to contact nurses. Always ready to help. Very good care for the individual. Very good communication by email. Very open to concerns and quick to do something about it. Some nurses needed a bit of
help with the hearing aids. Altogether, a very good care home.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Thank you for your feedback, it is greatly appreciated. We always ensure that our carers, nurses and management team are available with an 'open door' policy at any time in the day. Having a strong…read more
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Review from S O (Daughter of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been resident in this care home for the last 15 months after having a life-changing stroke and a long hospital stay. The staff working here are simply amazing; they go above and beyond to support the residents. My father has been treated with such kindness, care and understanding. He has
made great progress while here. The facilities are excellent. The rooms are spacious, spotlessly clean and have en-suite facilities. The communal kitchen-diner is a nice relaxing social space. The food is excellent. As a health care worker in the NHS myself, l cannot find any fault with this place. l have peace of mind knowing that my dad is happy in this home and he is being well looked after.
Reply from Amber Christou, Business Development Manager at Cherry Hinton Care Home
Thank you so much for your kind feedback; it has been a pleasure getting to know your Dad during the time he has been at Cherry Hinton Care Home. Our home offers spacious communal areas for everybody…read more
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Review from Peggy B (Respite Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very lucky to obtain accommodation in this fabulous care home. I have been well looked after during my stay and cannot fault anything. The staff are very friendly and accommodating.
Reply from Amber Christou, Business Development Manager at Cherry Hinton Care Home
Thank you for your feedback, it has been an absolute pleasure having you here at our wonderful care home. Here at Cherry Hinton Care Home we pride ourselves in offering outstanding care to all of our…read more
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Review from Sheena D (Daughter of Resident) published on 26 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Care and consideration for my mother and our visiting family were very good. We felt welcome at any time of day which put our minds at ease.
The feel and appearance of the home were clean and comfortable.
The entertainment team encouraged Mum to join in with various activities where she was able
but without pressure to do so.
The food and drink were readily offered and of a good standard, I would have liked to see more variety of fresh salad/vegetables available.
The kitchen/dining room and lounges were always very clean, warm and welcoming and I was pleased that my mum was encouraged to join other residents at mealtimes. The lovely gardens made this care home just right for us and I'll always feel grateful for the view Mum had from her window.
Sadly, my mum is no longer with us but I am glad that we chose Cherry Hinton Care Home for her, I felt reassured to know she was safe and well looked after in our absence and my family and I always felt welcome, which was so comforting.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Thank you so much for your feedback, resident and family feedback is so important to us here at Cherry Hinton Care Home. Our weekly fees include a range of activities which are available seven days a…read more
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Review from Denise H (Daughter of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is well cared for. Staff give her the dignity her age requires.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Thank you for your kind feedback, it is greatly appreciated.
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Review from Tracy W (Niece of Resident) published on 4 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found all staff to be friendly, helpful and caring and go out of their way. My uncle loves staying in this care home, and the staff go above and beyond.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home
Thank you so much for your feedback; it is lovely to hear that your Uncle enjoys being here at the home. Our staff really do go above and beyond to make residents and families feel at ease and at…read more
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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Cherry Hinton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.926 for Cherry Hinton Care Home is calculated as follows: ( (412 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 443 Ratings = 4.926
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cherry Hinton Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

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Meet the Team (8)

Jian

Jian Chunmei

Job Title: Home Manager Joined: 2025

Jian Chunmei is the Home Manager at Cherry Hinton Care Home, bringing over a decade of dedicated service and leadership within the TLC Group since joining in 2013.


Her commitment to enriching residents’ lives and cultivating a supportive team culture is evident in every aspect of her work. Completing CIPD training strengthened her expertise in people management, allowing her to foster strong, collaborative relationships and ensure consistently high standards of care.


Jian has been instrumental in championing TLC’s Investors in People (IIP) Platinum accreditation, reflecting her excellence in both staff engagement and resident support. As a qualified mental health first aider, she also plays a vital role in promoting team wellbeing.


Her inclusive, democratic leadership style empowers her team to deliver truly person-centred care. Initiatives like partnering with Buck Dental Hygienist Service reflect her proactive approach to enhancing residents’ quality of life and her deep commitment to broader community health and impact.

Aga

Aga Clark

Job Title: Business Development Manager Joined: 2024

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

Jessy

Jessy John

Job Title: Care Services Manager Joined: 2024

My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with another provider, where I held various roles, including team leader, deputy manager, and Home manager, and worked as a registered nurse. These experiences have allowed me to develop knowledge and skills I am eager to share with the team. At the same time, I’m committed to learning from each of you and embracing new growth opportunities.


I look forward to meeting your expectations and working together to achieve outstanding results.

Vili

Vili Navia

Job Title: Practice Development Lead (PDL) Joined: 2025

PDL’s are primarily focused on ensuring care standards and practices for their respective home.
They are also responsible for supporting the learning and development objectives across their home and at group level.
I am a registered nurse with over a decade of experience in elderly nursing. I started my nursing journey in New Zealand with an acute medical/surgical background, theatre and community mental health nursing. Since arriving in the UK in 2015, my experience has been care home based and my previous role before joining TLC was Regional Clinical Trainer for a large care home company.
I joined TLC in June 2025, and I am very excited about the new role, supporting staff and being part of the team at Cherry Hinton.

Ledon

Ledon St John

Job Title: Hotel Services Manager Joined: 2018

I have had the privilege of serving as Hotel Services Manager and Head Chef at Cherry Hinton Care Home for over six years. Originally from the small island state of Grenada, I bring with me a lifelong passion for hospitality, deeply rooted in the culture and natural beauty of my homeland. In Grenada, hospitality is more than an industry; it is a way of life, woven seamlessly into our connection with people and nature.

My career in hospitality began in Grenada, where I developed a profound appreciation for service excellence within natural, sustainable environments. This philosophy continues to shape my professional practice, as I strive to create welcoming, nurturing settings that honour both people and the environment.

Care, catering, innovation, and sustainability have become increasingly important focus for me, driven by a strong desire for continuous learning and the pursuit of new challenges. I am passionate about integrating sustainable principles into every aspect of my work, ensuring that the hospitality experience is not only of the highest standard but also respectful of the world around us.

I am committed to delivering exceptional service with authenticity, warmth, and integrity, while embracing opportunities for growth and innovation within the hospitality sector.

Kristyna

Kristyna Runkas

Job Title: Finance and HR Manager Joined: 2022

I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5 years. I left the company for a short break and have now rejoined as HR and Finance Manager. I am passionate about building relationships with the residents here at Cherry Hinton and also the relatives who I have got to know over the years. I am looking forward to the future here at Cherry Hinton Care Home.

Aishwarya

Aishwarya

Job Title: Wellbeing Lead Joined: 2024

I began my journey as an Activities Coordinator and have since progressed into my current role which reflects my ongoing commitment to enhancing the wellbeing of our residents.


With a background in psychology and a strong passion for mental health, I am dedicated to creating a safe, inclusive and non-judgemental environment for both our residents and team members. I have a deep interest in understanding human behaviour and strive each day to build meaningful connections, ensuring that everyone in our care feels truly seen, heard and at home.


My role enables me to design and deliver person-centred wellbeing initiatives that are uplifting, purposeful and rooted in empathy. In addition, I am a certified Mental Health First Aider and proudly serve as a Community Engagement Champion helping to foster strong relationships between our home and the wider community.

Jithu

Jithu Joy

Job Title: Head Housekeeper Joined: 2023

The Head Housekeeper is responsible for managing the Housekeeping and Laundry Team.
The Head Housekeeper reports to the Hotel Services Manager. 
I joined TLC in 2023 as a Carer, I've progressed to Head Housekeeper. With seven years of hospitality experience, I'm dedicated to maintaining the highest standards of cleanliness and care. I ensure all regulatory standards are met and our housekeeping effectively supports the home's infrastructure.

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