Cherry Hinton Care Home

369 Cherry Hinton Road, Cambridge CB1 8DB
Review Us
10 174 Reviews
  • Cherry Hinton Care Home, Cambridge
Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored to each resident’s needs with a strong focus on dignity, comfort and wellbeing.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

For those living with memory loss, tailored dementia care promotes comfort, confidence and wellbeing. The home holds a ‘Dementia Care Accreditation to an Exceptional Quality Standard’, ‘World Class’ status with Hospitality Assured and the prestigious Investors in People Platinum Award.

Residents enjoy a stimulating and supportive lifestyle with a varied programme of activities led by a dedicated wellbeing team. Music, creative arts, word games and trips to museums and local attractions encourage social engagement and personal fulfilment.

The home features a tranquil enclosed courtyard garden with raised beds, sensory areas and a bright conservatory, offering beautiful spaces for rest, reflection and interaction throughout the year. Indoors, residents benefit from spacious en-suite bedrooms with LCD TVs, quality furnishings and high-speed internet access for residents and visitors.

Located on Cherry Hinton Road, with excellent transport links to the city centre and local amenities, the home provides a safe, comfortable and engaging environment where residents are supported to live with independence and purpose.

Care Provided by Cherry Hinton Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact Cherry Hinton Care Home to find out the exact price for your requirements.

Contact Cherry Hinton Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Cherry Hinton Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jian Chunmei (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (16)
10

Cherry Hinton Care Home has a Review Score of 10 (9.956) out of 10, based on 43 reviews in the last 2 years.
Over all time Cherry Hinton Care Home has 174 reviews.

Overall Experience
  • 139
  • 31
  • 3
  • 1
  • 0
Date Published
  • 174
  • 16
  • 20
  • 43
  • 131
Reviewer Connection to Cherry Hinton Care Home
  • 58
  • 32
  • 16
  • 14
  • 10
  • 9
  • 5
  • 5
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 174, showing 41-60
Review from H S (Granddaughter of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't be happier with the service that's provided. Staff are always friendly, professional and helpful. The care home itself is always clean and well kept. Activities for the residents are great. Fantastic place all round.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care HomeYour review of our care home is fantastic. Thank you so much.
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Review from G B (Friend of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always enjoy going to visit my friend at Cherry Hinton Care Home. All of the staff are very friendly, the premises are clean, and my friend often comments on how great the food is!
Keep up the good work!
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care HomeThank you so much for the amazing review of our carehome. It's so lovely to read that you enjoy coming to see your loved one.
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Review from Margaret H (Daughter of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into the home in October and from the very beginning, we have been impressed with the level of care and attention she has received. The staff, without exception, are very professional and dedicated and at the same time friendly and relaxed. Every time we visit we are welcomed warmly.
Mum enjoys interacting with the staff and entering into the activities provided.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care HomeThank you so much for the wonderful review of Cherry Hinton Care Home.
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Review from Jonathan A (Son of Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for all the kindness and caring that was shown to my mother. All of the staff were exceptional, nothing was too much trouble. The empathy and understanding shown at this time of my mother's passing was beyond expectation. I would like to pass on my thanks and appreciation to every member of
your team - amazing.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care HomeThank you so much for your wonderful feedback, means a lot to the team. Thank you for your kind words. At Cherry we thrive to deliver, best possible person-centred care to all of our residents and support families through the difficult times.
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Review from H H (Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Cherry Hinton Care Home looks after its residents very well and goes the extra mile in their care.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care HomeThank you for the fantastic review. We love having you live here at Cherry Hinton Care Home.
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Review from Duncan C (Son of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was really impressed with the help and understanding we had when we needed to use this facility. My mum was well cared for and nothing was too much trouble. I can't recommend highly enough, thank you.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care HomeThank you for the fantastic review of Cherry Hinton Care Home. Thank you, Scott.
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Review from A M (Son of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From being very depressed in hospital after his stroke, he very quickly adapted to life in Cherry Hinton Care Home and has renewed relationships with staff he knew when his late wife was here. His situation is what it is, but he is happy here. Thank you.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care HomeThank you for your Valuable feedback, we are glad to look after your dad at Cherry. He is happy to be back at Cherry.
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Review from C C (Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was extremely grateful to the welcome that was extended to me in my hour of need. I was made to feel part of the family at once. I learnt a lot in a sometimes difficult situation and admired the staff in their difficult handling of quite challenging situations. I shall take some good memories of my
four-week stay here. Thank you to all for restoring faith in mankind. There are a lot of kind deserving people around and it restores faith in mankind.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care HomeThank you so much for staying with us at Cherry Hinton. You are welcome to visit any time. Thank you for choosing Cherry Hinton for your respite stay and thank you so much for the fantastic review.
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Review from Paul W (Son of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased with the care provided for our father. Facilities and staff are very good. We can rest easy knowing our father is in safe hands twenty-four hours of the day.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care HomeThank you so much for your valuable feedback, means a lot to the team. Team always goes above and beyond to ensure our residents' safety and comfort.
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Review from S W (Daughter of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care for Mum. One suggestion is that it would be useful to have a scheduled meeting every four to six weeks to discuss individual needs and health developments.
Reply from SHELLY PRAKASH, Home Manager at Cherry Hinton Care HomeThank you for your valuable feedback, it is important for our continuous improvement, our team will be in touch for a monthly review. The team are in touch with the families regularly to update any changes however if more frequent meetings are needed we are happy to facilitate this as well. Thank you once again for your feedback.
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Review from Dawne B (Daughter-in-law of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely home. All staff are friendly and helpful. Would recommend this home. All our worries have been taken away, we as a family, couldn't ask for more, can't find fault with anything. Always a warm friendly welcome from reception when you walk in. Thank you for your care.
Reply from SHELLY PRAKASH, Home Manager at Cherry Hinton Care HomeThank you so much your wonderful feedback, I am Glad to know that we could take away all your worries, that's why we are here for. I am happy to help in any way possible to make your loved ones' stay at Cherry as comfortable and enjoyable as possible.
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Review from Peter M (Son of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff, very kind and helpful. Very quick to respond to anything you ask. The only negative was my mum's room was too small. Wish she arrived there earlier in her life.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care HomeThank you so much for the fantastic review for Cherry Hinton Care Home.
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Review from Gerry H (Nephew of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving into a care home is never an easy decision for any individual or family relative to make and therefore has to be made very carefully. We have therefore been extremely pleased with the facilities and care provided by TLC Cherry Hinton. This is an excellent care home for the elderly, run by very
professional, dedicated, kind and caring staff. Knowing that the home is so well run has made the transition for our aunt, from independent living to care home provision, so much easier to adapt to.
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care HomeThank you so much for your wonderful feedback, it was a pleasure looking after your aunt.
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Review from Claire A (Daughter of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was resident at the care home for just a matter of weeks, where she was treated with the utmost care and respect. All the staff gave everything of themselves to make us, the family, and Mum feel comfortable and welcome. I would highly recommend The Cherry Hinton to anyone looking for a caring, a
truly caring, environment for their loved ones. Thank you so much everyone!
Reply from Shelly Prakash, Home Manager at Cherry Hinton Care HomeThank you so much for your wonderful feedback. At Cherry our team always strive to do our best to make sure that all our residents and family members are getting the best possible person-centre care and experience.
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Review from Pask M (Son of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On each visit I am always welcomed with a smiley face. Everything is always clean and tidy.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care HomeThank you so much for your fantastic review of Cherry Hinton Care Home.
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Review from Nancy C (Daughter of Resident) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care provided by Cherry Hinton Care Home.
Reply from Scott Brooker, Business Development Manager at Cherry Hinton Care HomeThank you for your amazing review of Cherry Hinton Care Home and thank you for your kind words.
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Review from V B (Daughter of Resident) published on 27 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother arrived in a poor state of health and was immediately put at ease by the wonderful, caring staff. This is a professionally run care home, well-staffed and managed. Our mother says she feels safe and at home. The range of activities is impressive and already she has been on her first trip,
knowing she would be well-looked after. All aspects of care, nursing, hospitality and activities have been of an excellent standard and the team work to personalise care and help residents achieve their wishes. Mum says it is 'more like home than home'.
Reply from SHELLY PRAKASH, Home Manager at Cherry Hinton Care HomeThank you so much for your kind words, It was a pleasure looking after your mother, we are glad that we could make her final days as memorable and meaningful as possible. Thank you once again.
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Review from Shirley S (Daughter of Resident) published on 27 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a caring and attentive team, from the nursing staff, caring staff and admin staff. All could have not done more for our father and made us feel so welcome. They made him comfortable in his last few days. We would recommend Cherry Hinton Care Home.
Reply from SHELLY PRAKASH, Home Manager at Cherry Hinton Care HomeThank you, Shirley, for your wonderful feedback, means a lot to our team, the team at Cherry always want to make sure that all our residents are getting the best quality person-centred care. It was a pleasure to look after your father. Thank you once again.
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Review from Sharron M (Daughter of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are fantastic, genuinely caring and compassionate and provide an excellent service. The facilities are very good.
Reply from SHELLY PRAKASH, Home Manager at Cherry Hinton Care HomeDear Sharron, thank you so much for your valuable feedback, it is important for our continuous improvement.
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Review from Sheila J (Wife of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family are so happy and relaxed to know our loved one is being so well cared for.
Reply from Amber Christou, Community Development Manager at Cherry Hinton Care HomeThank you so much for your feedback, Sheila, it is really appreciated.
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Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for Cherry Hinton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.956 for Cherry Hinton Care Home is calculated as follows: ( (484 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 504 Ratings = 4.956
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cherry Hinton Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

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Meet the Team (8)

Jian

Jian Chunmei

Job Title: Home Manager Joined: 2025

Jian Chunmei is the Home Manager at Cherry Hinton Care Home, bringing over a decade of dedicated service and leadership within the TLC Group since joining in 2013.


Her commitment to enriching residents’ lives and cultivating a supportive team culture is evident in every aspect of her work. Completing CIPD training strengthened her expertise in people management, allowing her to foster strong, collaborative relationships and ensure consistently high standards of care.


Jian has been instrumental in championing TLC’s Investors in People (IIP) Platinum accreditation, reflecting her excellence in both staff engagement and resident support. As a qualified mental health first aider, she also plays a vital role in promoting team wellbeing.


Her inclusive, democratic leadership style empowers her team to deliver truly person-centred care. Initiatives like partnering with Buck Dental Hygienist Service reflect her proactive approach to enhancing residents’ quality of life and her deep commitment to broader community health and impact.

Aga

Aga Clark

Job Title: Business Development Manager Joined: 2024

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

Jessy

Jessy John

Job Title: Care Services Manager Joined: 2024

My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with another provider, where I held various roles, including team leader, deputy manager, and Home manager, and worked as a registered nurse. These experiences have allowed me to develop knowledge and skills I am eager to share with the team. At the same time, I’m committed to learning from each of you and embracing new growth opportunities.


I look forward to meeting your expectations and working together to achieve outstanding results.

Vili

Vili Navia

Job Title: Practice Development Lead (PDL) Joined: 2025

PDL’s are primarily focused on ensuring care standards and practices for their respective home.
They are also responsible for supporting the learning and development objectives across their home and at group level.
I am a registered nurse with over a decade of experience in elderly nursing. I started my nursing journey in New Zealand with an acute medical/surgical background, theatre and community mental health nursing. Since arriving in the UK in 2015, my experience has been care home based and my previous role before joining TLC was Regional Clinical Trainer for a large care home company.
I joined TLC in June 2025, and I am very excited about the new role, supporting staff and being part of the team at Cherry Hinton.

Ledon

Ledon St John

Job Title: Hotel Services Manager Joined: 2018

I have had the privilege of serving as Hotel Services Manager and Head Chef at Cherry Hinton Care Home for over six years. Originally from the small island state of Grenada, I bring with me a lifelong passion for hospitality, deeply rooted in the culture and natural beauty of my homeland. In Grenada, hospitality is more than an industry; it is a way of life, woven seamlessly into our connection with people and nature.

My career in hospitality began in Grenada, where I developed a profound appreciation for service excellence within natural, sustainable environments. This philosophy continues to shape my professional practice, as I strive to create welcoming, nurturing settings that honour both people and the environment.

Care, catering, innovation, and sustainability have become increasingly important focus for me, driven by a strong desire for continuous learning and the pursuit of new challenges. I am passionate about integrating sustainable principles into every aspect of my work, ensuring that the hospitality experience is not only of the highest standard but also respectful of the world around us.

I am committed to delivering exceptional service with authenticity, warmth, and integrity, while embracing opportunities for growth and innovation within the hospitality sector.

Kristyna

Kristyna Runkas

Job Title: Finance and HR Manager Joined: 2022

I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5 years. I left the company for a short break and have now rejoined as HR and Finance Manager. I am passionate about building relationships with the residents here at Cherry Hinton and also the relatives who I have got to know over the years. I am looking forward to the future here at Cherry Hinton Care Home.

Aishwarya

Aishwarya

Job Title: Wellbeing Lead Joined: 2024

I began my journey as an Activities Coordinator and have since progressed into my current role which reflects my ongoing commitment to enhancing the wellbeing of our residents.


With a background in psychology and a strong passion for mental health, I am dedicated to creating a safe, inclusive and non-judgemental environment for both our residents and team members. I have a deep interest in understanding human behaviour and strive each day to build meaningful connections, ensuring that everyone in our care feels truly seen, heard and at home.


My role enables me to design and deliver person-centred wellbeing initiatives that are uplifting, purposeful and rooted in empathy. In addition, I am a certified Mental Health First Aider and proudly serve as a Community Engagement Champion helping to foster strong relationships between our home and the wider community.

Jithu

Jithu Joy

Job Title: Head Housekeeper Joined: 2023

The Head Housekeeper is responsible for managing the Housekeeping and Laundry Team.
The Head Housekeeper reports to the Hotel Services Manager. 
I joined TLC in 2023 as a Carer, I've progressed to Head Housekeeper. With seven years of hospitality experience, I'm dedicated to maintaining the highest standards of cleanliness and care. I ensure all regulatory standards are met and our housekeeping effectively supports the home's infrastructure.

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