
Nothing is too much trouble and everything is done to accommodate himNick L(Son of Resident/Service User)



Nothing is too much trouble and everything is done to accommodate himNick L(Son of Resident/Service User)



Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored to each resident’s needs with a strong focus on dignity, comfort and wellbeing.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion....
Care Provided by Cherry Hinton Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Cherry Hinton Care Home for full pricing details and T&Cs.
Contact Cherry Hinton Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Jian Chunmei(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2010
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (16)
Cherry Hinton Care Home Reviews (180)
Cherry Hinton Care Home has a Review Score of 10 (9.962) out of 10, based on 31 reviews in the last 2 years.
Over all time Cherry Hinton Care Home has 180 reviews.
The staff have been a great help at assisting our family transition into a 'new normal'. Not just helping my father settle in, but also helping the rest of the family adjust too. Their concern & help spanned the whole family & making sure we were all happy & doing the best for all of us.
Thank you for taking the time to share your feedback. We understand that moving into a care home is a significant transition, not only for the individual but also for their loved ones. It is heartening to know that our team has been able to support both your father and your family during this time...
I am very satisfied with the care my relation gets, the staff are friendly and the varied activities excellent. I am happy to recommend the home. The residents are treated with respect, the dining tables always nicely dressed and reception is always welcoming.
Thank you for your wonderful feedback. Were delighted to hear your relative is happy and well cared for. Our team takes great pride in creating a friendly, respectful environment with enjoyable activities and a welcoming atmosphere. Your recommendation means a lot to us and inspires us to keep delivering excellent care.
We managed to get my mum into this home, first impressions were absolutely outstanding; we were so relieved to get mum somewhere where she was happy and so very well looked after.
The staff continue to be outstanding. Thank you for all you do for my mum.
Thank you so much for your kind and heartfelt words. We're truly touched to hear how much it means to you and your family to see your mum happy and well cared for. It's our absolute privilege to support her, and we're so glad that your first impressions have continued to be reflected in the care...
In general, the home is very focused on keeping residents as active as possible, an indication of which is the Tai Chi activity this afternoon (which appeared to motivate the majority of the residents), among many other varied activities, which go on on a regular basis.
Thank you so much for your thoughtful feedback. We're delighted to hear that you noticed our commitment to keeping residents active and engaged. Activities like Tai Chi are not only enjoyable but also support our residents' physical and mental well-being. It's wonderful to see so many participate...
My father was very pleased to stay here and was very happy to spend his last months here.
Thank you so much for your kind words. Were truly honoured to have cared for your father during his final months and are glad to hear he felt happy and at ease here. It means a great deal to the whole team.Wishing you and your family all the very best.
This is my new home now, I was welcomed in by a very excellent manager and reception staff. The nurses here are so caring and very helpful and are very kind. The food is very thoughtfully prepared by a good cook. I cannot speak high enough and am very happy here.
It is great to have you here at Cherry Margaret. We are happy to hear your wonderful feedback, Thank you so much. Continue to enjoy your stay with us.
Everyone is always very friendly and always seems to take great care of our dear friend. Menu always sounds great and we've heard about some really nice events. Very sweet that there's a snack and drink station in the entrance too.
Thank you for your amazing review! We're so pleased to hear that everyone has been friendly and attentive to your dear friend. It's great to know you enjoy the menu and have heard about our events.
My family and I were delighted with the care and affection my husband received during his time at Cherry Hinton. He was referred after being diagnosed with a terminal illness at the hospital. We are very appreciative of the support we received from all the staff and committee. Thank you all very much.
Thank you so much for your kind words. It means a great deal to us that your family felt supported and cared for during such a difficult time. Our team at Cherry Hinton is committed to providing compassionate care, and we're truly touched to hear that your husband received the care and affection he...
Sadly my Dad was only with you for three weeks but I've got to say that during those three weeks, he experienced nothing but 100% care and dedication from your team when I asked him if he was happy he said he was. The home was well-maintained very welcoming and very clean. The food was exceptional standard and my Dad did say he enjoyed that they put on a barbecue with live music which my Dad said was a wonderful day and he enjoyed it. I want to thank all the staff from management down to the domestics for their love and support for my Dad and his last three weeks of life.
Thank you so much for your heartfelt review. We're deeply touched by your kind words and are honored to have been able to care for your dad during his final weeks. It means a lot to us to hear that he felt happy and well cared for, and we're glad he enjoyed the barbecue and live music. Creating...
My nan has been a resident at Cherry Hinton care home for just over a month now and has really settled in. This was a big move and I can say it has really changed her life for the better. From the social element of other residents and the friendly and helpful nature of all members of staff, myself and my family couldn't be happier.
We are really happy has settled in so well. Thank you for this wonderful review.
I have visited my grandfather several times at Cherry Hinton Care Home and have always been impressed by the experience. The facility is consistently clean and well-maintained, creating a pleasant environment for residents and visitors alike. The staff are invariably polite, respectful, and attentive, ensuring that all the residents receive the best possible care. I am grateful for the peace of mind knowing my grandfather is in such capable and caring hands.
Thank you for your wonderful feedback. At Cherry, we make sure that our resident's wellbeing is given the utmost importance and we are pleased with the feedback that we receive from all our service users and families.
I visit a friend with my Mum every couple of weeks. The home is always lovely and clean - the team is always happy to help. Couldn't be happier and my friend is always happy and so positive about the place.
What a fantastic review of Cherry Hinton Care Home.
Outstanding care from all the staff who show genuine care and understanding for each resident. The range of activities and facilities is excellent. Visitors are made to feel welcome and included care and support is very special.
Thank you so much for your wonderful reveiw, means a lot to the team. Thank you.
A joy to see the staff interact with the residents and a pleasure to visit.
I was also impressed by how clean and fresh everything was.
My friend seems so happy talking to the other residents; she was living on her own, so it has to be so good for her.
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience during your visit. Our team takes great pride in creating a warm and welcoming environment for our residents, and it's heartening to know their efforts are appreciated. We're also glad to...
A well-organised and cohesive team provides loving and compassionate care for my terminally ill Father (cleaners to home manager and nurses).
The focus is all about living, providing enrichment and memories including a wonderful last hurrah.
Thank you so much for your wonderful review of Cherry Hinton Care Home. We greatly appreciate your kind words and are delighted to hear that you had such a positive experience with us.
We went to quite a few different ones to have a look at but found Cherry Hinton to be the most homely.
Thank you for the fantastic review. We love having your Grandad here with us at Cherry Hinton Care Home.
Our mother was poorly when we moved her to the nursing wing of TLC Home but as a family, we were very pleased we had chosen this Home. Mum received excellent care and as a family, we felt we were looked after as well through a very sad time for us. All the staff were very kind, attentive, courteous and professional. We knew Mum was in safe hands, very, very important at a stressful time.
We're delighted to hear about your positive experience at Cherry Hinton Care Home! Providing exceptional care and a nurturing environment is our top priority. Thank you for your kind words and trust in our team. We're committed to continuously exceeding expectations and fostering a warm, supportive community.
Since my uncle moved into Cherry Hinton care home a few months ago our family is very happy with the care he received. The staff always smiles and is always on hand to support you. The service is amazing and the staff is just excellent. It's a very homely environment.
This is an amazing review of our Home. We love having your uncle live with us.
Cherry Hinton Care Home has provided a homely and friendly experience for my Mother-in-law. The staff are attentive and kind and always work in a respectful way that preserves her dignity. We are able to visit often and are pleased with the support and care she is offered.
Thank you so much. This is such a great review of our home.
I'm also impressed with the quality of the food.
Thank you for your lovely review of Cherry Hinton Care Home. It is really nice to read such a fantastic review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (57) & Events (11)
- 17 Jun 2026
We enjoyed a special visit to Suffolk Fire and Rescue Services in Newmarket, where residents and team members had the opportunity to meet local firefighters and learn more about their...
- 17 Jun 2026
We were delighted to welcome around 30 students and their teachers from Spinney School to Cherry Hinton Care Home. Residents and pupils enjoyed spending time together taking part in a...
- 17 Jun 2026
As part of our Open Week in June, residents and families came together to enjoy a relaxing and creative flower arranging session. Everyone had the opportunity to design their own...
- 14 Aug 2026Organiser: Cherry Hinton Care Home
- 22 Aug 2026Organiser: Cherry Hinton Care Home
- 23 Aug 2026Organiser: Cherry Hinton Care Home
Awards / Recognitions (17)
- 30 Jan 2026Recipient: Cherry Hinton Care Home
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
Meet the Team (8)

Jian Chunmei is the Home Manager at Cherry Hinton Care Home, bringing over a decade of dedicated service and leadership within the TLC Group since joining in 2013.
Her commitment to enriching residents’ lives and cultivating a supportive team culture is evident in every aspect of her work. Completing CIPD training strengthened her expertise in people management, allowing her to foster strong, collaborative relationships and ensure consistently high standards of care.
Jian has been instrumental in championing TLC’s Investors in People (IIP) Platinum accreditation, reflecting her excellence in both staff engagement and resident support. As a qualified mental health first aider, she also plays a vital role in promoting team wellbeing.
Her inclusive, democratic leadership style empowers her team to deliver truly person-centred care. Initiatives like partnering with Buck Dental Hygienist Service reflect her proactive approach to enhancing residents’ quality of life and her deep commitment to broader community health and impact.

My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with another provider, where I held various roles, including team leader, deputy manager, and Home manager, and worked as a registered nurse. These experiences have allowed me to develop knowledge and skills I am eager to share with the team. At the same time, I’m committed to learning from each of you and embracing new growth opportunities.
I look forward to meeting your expectations and working together to achieve outstanding results.

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

My career in hospitality began in Grenada, where I developed a profound appreciation for service excellence within natural, sustainable environments. This philosophy continues to shape my professional practice, as I strive to create welcoming, nurturing settings that honour both people and the environment.
Care, catering, innovation, and sustainability have become increasingly important focus for me, driven by a strong desire for continuous learning and the pursuit of new challenges. I am passionate about integrating sustainable principles into every aspect of my work, ensuring that the hospitality experience is not only of the highest standard but also respectful of the world around us.
I am committed to delivering exceptional service with authenticity, warmth, and integrity, while embracing opportunities for growth and innovation within the hospitality sector.

I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5 years. I left the company for a short break and have now rejoined as HR and Finance Manager. I am passionate about building relationships with the residents here at Cherry Hinton and also the relatives who I have got to know over the years. I am looking forward to the future here at Cherry Hinton Care Home.

The Head Housekeeper reports to the Hotel Services Manager.
I joined TLC in 2023 as a Carer, I've progressed to Head Housekeeper. With seven years of hospitality experience, I'm dedicated to maintaining the highest standards of cleanliness and care. I ensure all regulatory standards are met and our housekeeping effectively supports the home's infrastructure.

They are also responsible for supporting the learning and development objectives across their home and at group level.
I am a registered nurse with over a decade of experience in elderly nursing. I started my nursing journey in New Zealand with an acute medical/surgical background, theatre and community mental health nursing. Since arriving in the UK in 2015, my experience has been care home based and my previous role before joining TLC was Regional Clinical Trainer for a large care home company.
I joined TLC in June 2025, and I am very excited about the new role, supporting staff and being part of the team at Cherry Hinton.

I began my journey as an Activities Coordinator and have since progressed into my current role, which reflects my ongoing commitment to enhancing the wellbeing of our residents.
With a background in psychology and a strong passion for mental health, I am dedicated to creating a safe, inclusive and non-judgemental environment for both our residents and team members. I have a deep interest in understanding human behaviour and strive each day to build meaningful connections, ensuring that everyone in our care feels truly seen, heard and at home.
My role enables me to design and deliver person-centred wellbeing initiatives that are uplifting, purposeful and rooted in empathy. In addition, I am a certified Mental Health First Aider and proudly serve as a Community Engagement Champion, helping to foster strong relationships between our home and the wider community.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Hinton Care Home to verify any information. View our terms and conditions. Cherry Hinton Care Home has an Enhanced Service -more info.
