
Nothing is too much trouble and everything is done to accommodate himNick L(Son of Resident/Service User)



Nothing is too much trouble and everything is done to accommodate himNick L(Son of Resident/Service User)



Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored to each resident’s needs with a strong focus on dignity, comfort and wellbeing.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion....
Care Provided by Cherry Hinton Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Cherry Hinton Care Home for full pricing details and T&Cs.
Contact Cherry Hinton Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Jian Chunmei(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2010
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (16)
Cherry Hinton Care Home Reviews (180)
Cherry Hinton Care Home has a Review Score of 10 (9.962) out of 10, based on 31 reviews in the last 2 years.
Over all time Cherry Hinton Care Home has 180 reviews.
My independent, 90-year-old mother was not at all keen to go into a nursing home but her mobility deteriorated and there was really no other option. I was surprised and relived how quickly she settled in. Staff are all lovely and kind, unhurried and professional. Food is very good with plenty of choice, and a lot of thought has gone into a varied programme of activities. She has especially enjoyed the exercise classes and a piano concert. Rooms are nicely furnished and everywhere is kept very clean. There is a lovely garden which is easy to access in a wheelchair. She is happy and well looked after which makes all the difference to me.
Thank you for your feedback, it has been a pleasure welcoming your mother into the home and it's lovely to see that she has settled so well. The dedicated well-being team engages in social activities and one-to-one activities which are available three times a day, seven days a week. This is...
Very caring reception staff and carers, informative of any activities going on. Helped with my husband's hygiene and monitor his eating and drinking as he practically stopped for a while. My husband was more at ease.
Thank you for your feedback. Our well-being team are on hand every day to encourage residents to take part in the daily activities either in the social areas of the home or one to one in their rooms and we pride ourselves on the outstanding care and support we offer here at the home which truly...
I was pleased with how the home was clean and pleasant. The staff made great efforts to make sure that my mother was as comfortable as possible. Residents have a selection of activities to keep them busy - thanks to the well-being team.
Thank you for the wonderful feedback; it really is appreciated. The team at Cherry Hinton always try to go above and beyond in ensuring residents well-being and as part of this have a wide range of activities available every day. Many thanks once again.
My experience of the home is everybody is kind and caring. Mum is settled really well and it is nice knowing she is happy and when I go is keen to get back to all her "friends", it makes it easier for me.
Nothing is too much trouble and everything is done to accommodate him bringing bits from his old home into his new one.
The kindness and professionalism shown not just to my father but to myself had made what can be a daunting experience so very easy.
The care home has been helpful with updates to visiting since the beginning of Covid. I have found staff very helpful. More cleaning of the room would be appreciated as it is not always clean and tidy.
I would...
My mother's well being is of great importance to all the staff at the home. She is treated with consideration by everyone and has enjoyed getting to know the teams; however she has found the isolation from her family during lockdown hard. I have appreciated the special efforts made by the staff at the home to relieve her sadness.
Thank you for the wonderful feedback, it really is appreciated. The team at Cherry always try to go above and beyond in ensuring residents wellbeing. We look forward to seeing you soon.
The care staff are excellent, the food is good and nutritional. There is excellent support and you are covid free. The cleaning and staff training is excellent. Dad's welfare is important to all staff members and he is treated with the dignity and respect he deserves.
Michael, A huge thanks to the kind words and appreciation. Yes, we are Covid free as well, which is extremely hard to maintain like that without family members, visitors and team member's cooperation. Our mission is to keep your loved ones safe and happy. Any such appreciation matters to our team members.Thank you once again.
Very pleased with my Auntie's care. Home is kept clean, staff are always happy to help. Food and entertainment are excellent.
Many thanks, Joanna, for the appreciation. I was also glad that I have met you and spoken to you. Every little word of appreciation matters to us. We always wanted to make a smile on your loved ones. We want people like you to be involved with us to achieve this. Many thanks once again.
The vibe I get is very good and I'm very pleased with all the carers that are looking after my dad. It is very good for myself and my dad to see each other all this time and I hope it will continue under the current circumstances. I've been informed that my dad is receiving various activities like individual exercise, music activities etc. and I'm very grateful for carers and management for providing this.
Many thanks, Angelo for the recognition and appreciation. We at Cherry strive every day to make a difference to our resident's daily life and engage them as much as possible. Thanks once again.
Everyone is very friendly. Things have improved since my Nan first moved in. A lot of management changes.
A huge thanks for the appreciation. Striving for improvement continuously.
I feel assured every time I come here that Mum is being cared for. The place is always clean and the food looks really good.
Thanks a lot, my team is striving hard with dedication to ensure all the residents are offered a person-centred care.
I am really happy that my mother is being really well looked after. Every time I go I feel happy that she is safe and happy.
Many thanks for the appreciation and kind words.
Caring and thoughtful staff, working as a good team, and a chef with some great recipes. My mother is settled in and comfortable and is well looked- fter. The home has worked extraordinarily hard to adapt to the COVID crisis, and my mother has always felt safe.
Wow. That is a real appreciation to my hardworking team, who has really taken pride in doing their committed service in looking after your mother during this Pandemic period. Many thanks.
My sister's and I were always well received by the kind, sympathetic and always helpful staff and they all are a credit to your company.
Thanks again all well will never forget your excellent professionalism. Regards.
Huge thanks for the kind words. I will convey this to my dear team members. We at Cherry, treat everyone as our family. Also, maintain professionalism.
My relative has been in the home for 2 and a half years. During that time she has been well looked after and often says how good the care is. The staff are friendly and take time during their busy day to talk to her. The home is kept lovely and clean. Staff have kept us informed during lockdown.
Many thanks for your appreciation. These words make a lot of difference to the minds of our dedicated staff who every day make a difference in your loved one's life.
Our father has been a resident for 1 year on 21st June 2020. The Staff carry out their work with the utmost love, compassion, dedication and commitment and never lose the well-being of their residents out of their sight. They take their time (even when it's sometimes short) to answer questions, offer advice/suggestions, reassure, help or assist. They always have a smile on their faces and an open ear for concerns. The Home and its staff go above and beyond, they give their utmost, sometimes under demanding circumstances i.e. refurbishment, Covid-19, in an effort to make sure that our loved ones are safe, happy and contented. Thank you for this. The residents' physical and mental well-being is a priority. Food quality is "par-excellence". It is cooked fresh and of high nutritional value. Social activities/pastimes enlighten the residents' days. Your loved-one/friend and you will be met with love, compassion, support and beautiful surroundings.....what more could one wish for?
Heidi, many thanks for the appreciation you have given to all our staff in each department. We continue with our hard work and dedication with truth, love and compassion.
I am very pleased with the level of care shown to my father and feel he is being treated with dignity. He always says the staff are friendly and kind towards him. Thank you.
Many many thanks. We always try to deliver 100% care in a person-centred way.
To say that my mother was very well looked after in Cherry Hinton Care Home is an understatement. All the staff went beyond expected standards. They were both professional and friendly. My mother built up strong friendships with many of them and they with her. My siblings and I were always made most welcome every time we visited. We looked at many homes before choosing Cherry Hinton Care Home for our mother. My five siblings and I never doubted that we'd made the right choice.
Many thanks, Alistair for all the great appreciation to all our staff. They are really the gems of Cherry Hinton.
My mother was a resident at Cherry Hinton Nursing Home from December until February when she sadly passed away. Mum was very frail and deteriorating from the time she arrived from hospital but was very happy at Cherry Hinton and the care she received was fantastic. Mum was always treated with warmth and respect by all the staff and her needs were attended to with care and efficiency. The staff were also most welcoming to all the family who visited and always acted upon any suggestions we had to enhance Mum's experience.
Hi Lorraine, thanks a lot for the appreciation given to all our staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (57) & Events (11)
- 17 Jun 2026
We enjoyed a special visit to Suffolk Fire and Rescue Services in Newmarket, where residents and team members had the opportunity to meet local firefighters and learn more about their...
- 17 Jun 2026
We were delighted to welcome around 30 students and their teachers from Spinney School to Cherry Hinton Care Home. Residents and pupils enjoyed spending time together taking part in a...
- 17 Jun 2026
As part of our Open Week in June, residents and families came together to enjoy a relaxing and creative flower arranging session. Everyone had the opportunity to design their own...
- 14 Aug 2026Organiser: Cherry Hinton Care Home
- 22 Aug 2026Organiser: Cherry Hinton Care Home
- 23 Aug 2026Organiser: Cherry Hinton Care Home
Awards / Recognitions (17)
- 30 Jan 2026Recipient: Cherry Hinton Care Home
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
Meet the Team (8)

Jian Chunmei is the Home Manager at Cherry Hinton Care Home, bringing over a decade of dedicated service and leadership within the TLC Group since joining in 2013.
Her commitment to enriching residents’ lives and cultivating a supportive team culture is evident in every aspect of her work. Completing CIPD training strengthened her expertise in people management, allowing her to foster strong, collaborative relationships and ensure consistently high standards of care.
Jian has been instrumental in championing TLC’s Investors in People (IIP) Platinum accreditation, reflecting her excellence in both staff engagement and resident support. As a qualified mental health first aider, she also plays a vital role in promoting team wellbeing.
Her inclusive, democratic leadership style empowers her team to deliver truly person-centred care. Initiatives like partnering with Buck Dental Hygienist Service reflect her proactive approach to enhancing residents’ quality of life and her deep commitment to broader community health and impact.

My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with another provider, where I held various roles, including team leader, deputy manager, and Home manager, and worked as a registered nurse. These experiences have allowed me to develop knowledge and skills I am eager to share with the team. At the same time, I’m committed to learning from each of you and embracing new growth opportunities.
I look forward to meeting your expectations and working together to achieve outstanding results.

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

My career in hospitality began in Grenada, where I developed a profound appreciation for service excellence within natural, sustainable environments. This philosophy continues to shape my professional practice, as I strive to create welcoming, nurturing settings that honour both people and the environment.
Care, catering, innovation, and sustainability have become increasingly important focus for me, driven by a strong desire for continuous learning and the pursuit of new challenges. I am passionate about integrating sustainable principles into every aspect of my work, ensuring that the hospitality experience is not only of the highest standard but also respectful of the world around us.
I am committed to delivering exceptional service with authenticity, warmth, and integrity, while embracing opportunities for growth and innovation within the hospitality sector.

I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5 years. I left the company for a short break and have now rejoined as HR and Finance Manager. I am passionate about building relationships with the residents here at Cherry Hinton and also the relatives who I have got to know over the years. I am looking forward to the future here at Cherry Hinton Care Home.

The Head Housekeeper reports to the Hotel Services Manager.
I joined TLC in 2023 as a Carer, I've progressed to Head Housekeeper. With seven years of hospitality experience, I'm dedicated to maintaining the highest standards of cleanliness and care. I ensure all regulatory standards are met and our housekeeping effectively supports the home's infrastructure.

They are also responsible for supporting the learning and development objectives across their home and at group level.
I am a registered nurse with over a decade of experience in elderly nursing. I started my nursing journey in New Zealand with an acute medical/surgical background, theatre and community mental health nursing. Since arriving in the UK in 2015, my experience has been care home based and my previous role before joining TLC was Regional Clinical Trainer for a large care home company.
I joined TLC in June 2025, and I am very excited about the new role, supporting staff and being part of the team at Cherry Hinton.

I began my journey as an Activities Coordinator and have since progressed into my current role, which reflects my ongoing commitment to enhancing the wellbeing of our residents.
With a background in psychology and a strong passion for mental health, I am dedicated to creating a safe, inclusive and non-judgemental environment for both our residents and team members. I have a deep interest in understanding human behaviour and strive each day to build meaningful connections, ensuring that everyone in our care feels truly seen, heard and at home.
My role enables me to design and deliver person-centred wellbeing initiatives that are uplifting, purposeful and rooted in empathy. In addition, I am a certified Mental Health First Aider and proudly serve as a Community Engagement Champion, helping to foster strong relationships between our home and the wider community.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Hinton Care Home to verify any information. View our terms and conditions. Cherry Hinton Care Home has an Enhanced Service -more info.
