Cherry Hinton Care Home

369 Cherry Hinton Road, Cambridge CB1 8DB
Review Us
10 173 Reviews
  • Cherry Hinton Care Home, Cambridge
Cherry Hinton Care Home is a warm and welcoming home in Cambridge offering expert nursing, dementia and residential care in a thoughtfully designed and recently refurbished setting. An experienced and compassionate team delivers personalised care tailored to each resident’s needs with a strong focus on dignity, comfort and wellbeing.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.

For those living with memory loss, tailored dementia care promotes comfort, confidence and wellbeing. The home holds a ‘Dementia Care Accreditation to an Exceptional Quality Standard’, ‘World Class’ status with Hospitality Assured and the prestigious Investors in People Platinum Award.

Residents enjoy a stimulating and supportive lifestyle with a varied programme of activities led by a dedicated wellbeing team. Music, creative arts, word games and trips to museums and local attractions encourage social engagement and personal fulfilment.

The home features a tranquil enclosed courtyard garden with raised beds, sensory areas and a bright conservatory, offering beautiful spaces for rest, reflection and interaction throughout the year. Indoors, residents benefit from spacious en-suite bedrooms with LCD TVs, quality furnishings and high-speed internet access for residents and visitors.

Located on Cherry Hinton Road, with excellent transport links to the city centre and local amenities, the home provides a safe, comfortable and engaging environment where residents are supported to live with independence and purpose.

Care Provided by Cherry Hinton Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact Cherry Hinton Care Home to find out the exact price for your requirements.

Contact Cherry Hinton Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Cherry Hinton Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jian Chunmei (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (16)
10

Cherry Hinton Care Home has a Review Score of 10 (9.955) out of 10, based on 42 reviews in the last 2 years.
Over all time Cherry Hinton Care Home has 173 reviews.

Overall Experience
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  • 3
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Date Published
  • 173
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  • 42
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Reviewer Connection to Cherry Hinton Care Home
  • 57
  • 32
  • 16
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  • 10
  • 9
  • 5
  • 5
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
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  • 1
  • 1
  • 1
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Total of 173, showing 121-140
Review from Ann W (Daughter of Resident) published on 23 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank each and every one of the staff that cared for our Dad.
We received such a warm and kind welcome, which made a difficult time somewhat easier. Giving us peace of mind that Dad was in safe hands when we were not able to be with him. You showed attention, compassion, and patience
and above all, helped to maintain his dignity the best you could which we very much appreciated.
The staff always did their utmost to help when we asked for anything, but equally were intuitive enough to allow us to have some quality time alone with Dad. This was especially appreciated on his last night with us. The staff were so considerate, offering us not only the practical things such as drinks and a quiet room to rest but kindness which goes a long way.
We are aware of the incredibly hard challenges the staff face day to day, and not every moment is rewarding. We cannot thank you enough for the outstanding care you gave our Dad in his last weeks.
With heartfelt thanks.
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Review from Heather H (Niece of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt had quite advanced dementia and other health concerns which could not be controlled well enough at home so she went into Cherry Hinton Care Home for the last nineteen days of her life. During this time she was much happier than recent weeks and spent every day with her husband, who had just
spent fourteen weeks in hospital. We all found the staff to be very kind and helpful. I am sure if my Aunt had been at the home longer, she would have benefitted from the many activities provided and been happy. The home has recently been refurbished and is clean and airy and tastefully furnished. The food was also good. I can highly recommend this home for a loved one's respite or more permanent care.
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Review from Wendy S (Daughter of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My only comment and why I only put good for care/support has been the failure of the carers to follow through with the exercises that were given to my father. I think there is not enough emphasis on getting residents physically better.
On rehabilitation, it is great to know that you are getting some
parallel bars and an exercise bike.
Otherwise, I think the carers are wonderful. So much patience!
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Review from Tony P (Son of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is in the final stages of dementia and his behaviour can be quite unpleasant at times, however, he receives excellent care, support and total respect at all times from all the staff at the home.
The only issue I had and he beginning which I mentioned in my last review was the laundry the home
manager has resolved this issue and I have not had any issues since. The food is of a great standard and the mealtime experience is great which I have observed many times in the dining room. Cherry Hinton care Home is excellent thank you.
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Review from Vivienne S (Wife of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the home very well run. The staff are very friendly and caring. The staff run various activities for the residents which helps to get them out of their rooms and talking to each other. Family and friends are made very welcome when they visit.
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Review from Phyllis B (Resident) assisted by family/friend published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think it's all very satisfactory, there is nothing unpleasant about it. I am well looked after daily. The food I have eaten here is always good. The gardens are kept nice. The general feel is well kept and clean.
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Review from K C (Daughter of Resident) published on 26 July 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are very caring, helpful and friendly.
Reply from Sujamole Mathai, Home Manager at Cherry Hinton Care Home
Thank you very much for taking the time to write a review for the care provided to your family member. We appreciate the comments and are happy to feedback to our team how helpful and caring they are.…read more
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Review from Penny H (Daughter of Resident) published on 15 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our father came here for a 28 day NHS CHC assessment; sadly he died 10 days after transfer. The care, compassion and kindness shown by all staff - nursing care, admin; all gave our father and our family a safe place to be with and say our farewells. In such a few days and in spite of his complex needs,
staff understood the type of man our father was and accorded him dignity and respect. We could not have hoped or wished for more. Thank you.
Reply from Sujamole Mathai, Home Manager at Cherry Hinton Care Home
Thank you very much for your kind words and positive review of the care provided for your father during his stay with us at Cherry Hinton. We pride ourselves on the bespoke personalised care we offer…read more
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Review from Lucy C (Daughter of Resident) published on 12 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father came as a temporary resident, initially for 2 weeks but ended up staying for 7 months. I was met and welcomed by one of the main nurses here who diligently kept in touch with me and inspired confidence that my Dad was being well cared for. The home is relaxed and friendly and Dad enjoyed his
interaction with the staff, who were consistently respectful, kind and engaging with him.
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Review from Sharon N (Wife of Resident) published on 19 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the third care home my husband has been in and Cherry Hinton Care Home is by far the best. The staff are positive, cheerful and very caring. My husband's needs are well catered for. The staff are also very considerate of family and friends.
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Review from John O (Son of Resident) published on 19 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the state of things.
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Review from Joanna P (Daughter of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent her last few months in the care of The Cherry Hinton Care home. The move from hospital was swift and we all felt a little anxious. But my goodness... we very soon realised what a wonderful place it was. My mother was bright and fully aware until the very end although she was bed bound.
She could be impatient and grumpy at times and demanding at others - and the staff were always kind and polite. Everyone took such good care of her and this gave us so much support over the difficult months of losing someone so important to us.
The little touches of homely decor, the privacy given, the ability to listen to your own choice of music (my mother had Classic FM all the time to keep her entertained) and the love that the staff show really impressed me. You hear such terrible stories in the press about places with vulnerable patients but we really could not praise this lovely place and the staff highly enough.
Reply from Sujamole, Home Manager at Cherry Hinton Care Home
Thank you very much indeed for your kind words and thoughtful review. We are very proud of the personalised care we provide and are pleased to hear that you and your family had such a positive…read more
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Review from A F (Daughter of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum loves it here and has lots of interaction with others and is encouraged to join in with activities etc.


She appears to be treated with respect and dignity, even though she can be difficult at times.


Very pleased with the cleanliness and food provision. Staff need to be on phones less though.

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Review from Harvey L (Brother-in-law of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law was a resident at a nearby home but was given notice to leave in September as the home was closing in December 2018. We investigated 6 or 7 homes but chose Cherry Hinton Care Home - this was the best choice we made and he moved in in October and he is very happy here. Long live Cherry
Hinton Care Home and its management and staff. Thank you.
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Review from Teresa L (Daughter of Resident) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has excellent care and very helpful, the residents are well cared for.
If there is a problem, you just need to ask the staff and they are willing to help.
Reply from Serb Sidhu, Director of Sales and Marketing at Cherry Hinton Care Home
Thank you very much indeed for your positive feedback and comments. We are pleased to receive your review and share this with our team. Many thanks.
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Review from Richard J (Grandson of Resident) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting my grandmother, she is always complimentary about the care home she lives in. The staff are always helpful and nothing is too much trouble to assist with.
The management are extremely good and always help staff members on the floor if they require help. The head of activities and her team
are brilliant always helping their people to have fun and organise fantastic activity sessions. Well done.
Reply from Sujamole Mathai, Home Manager at Cherry Hinton Care Home
Thank you very much for your feedback and review of Cherry Hinton and the care we are providing for your grandmother. We are delighted to receive your positive comments and are happy to share these…read more
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Review from sue (Regular Volunteer) published on 7 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is very friendly. All team members are passionate about their work and care for each individual with dignity and respect. I would definitely recommend Cherryhinton care home.
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Review from Eileen E (Daughter of Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here at the nursing home since August 2017 and we (my 2 sisters and me) have been happy with her care. The staff are friendly and considerate. The food is good and the nursing staff are very helpful. The activities are very helpful in engaging the residents and are varied.
Reply from Sujamole Mathai, Home Manager at Cherry Hinton Care Home
Thank you very much for time to review our home. We are pleased you have been so pleased with the care and experience for your loved one. It is lovely that your mother enjoys the dining and wellbeing…read more
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Review from Daphne C (Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy here at this home.
Reply from Suja Mathai, Home Manager at Cherry Hinton Care Home
Thank you for taking the time to leave a review Daphne, we are delighted you have chosen Cherry Hinton and are happy with all aspects of your stay with us. We are pleased to share your feedback with…read more
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Review from J G (Wife of Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
With one month of experience here in the care home, I can say that the place is not bad. There are always some improvement needed. The staff needs more training, they are very enthusiastic about their work, just in need of some minor knowledge about hygiene but they are very caring. Management are very
very good. They are very attentive to the needs of residents and their families.
Reply from Suja Mathai, Home Manager at Cherry Hinton Care Home
Thank you for your review. We welcome feedback from our residents and families and we take great pride in our commitment to delivering quality and expert care to our residents. Our team are passionate…read more
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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for Cherry Hinton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.955 for Cherry Hinton Care Home is calculated as follows: ( (472 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 492 Ratings = 4.955
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cherry Hinton Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

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Meet the Team (8)

Jian

Jian Chunmei

Job Title: Home Manager Joined: 2025

Jian Chunmei is the Home Manager at Cherry Hinton Care Home, bringing over a decade of dedicated service and leadership within the TLC Group since joining in 2013.


Her commitment to enriching residents’ lives and cultivating a supportive team culture is evident in every aspect of her work. Completing CIPD training strengthened her expertise in people management, allowing her to foster strong, collaborative relationships and ensure consistently high standards of care.


Jian has been instrumental in championing TLC’s Investors in People (IIP) Platinum accreditation, reflecting her excellence in both staff engagement and resident support. As a qualified mental health first aider, she also plays a vital role in promoting team wellbeing.


Her inclusive, democratic leadership style empowers her team to deliver truly person-centred care. Initiatives like partnering with Buck Dental Hygienist Service reflect her proactive approach to enhancing residents’ quality of life and her deep commitment to broader community health and impact.

Aga

Aga Clark

Job Title: Business Development Manager Joined: 2024

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

Jessy

Jessy John

Job Title: Care Services Manager Joined: 2024

My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with another provider, where I held various roles, including team leader, deputy manager, and Home manager, and worked as a registered nurse. These experiences have allowed me to develop knowledge and skills I am eager to share with the team. At the same time, I’m committed to learning from each of you and embracing new growth opportunities.


I look forward to meeting your expectations and working together to achieve outstanding results.

Vili

Vili Navia

Job Title: Practice Development Lead (PDL) Joined: 2025

PDL’s are primarily focused on ensuring care standards and practices for their respective home.
They are also responsible for supporting the learning and development objectives across their home and at group level.
I am a registered nurse with over a decade of experience in elderly nursing. I started my nursing journey in New Zealand with an acute medical/surgical background, theatre and community mental health nursing. Since arriving in the UK in 2015, my experience has been care home based and my previous role before joining TLC was Regional Clinical Trainer for a large care home company.
I joined TLC in June 2025, and I am very excited about the new role, supporting staff and being part of the team at Cherry Hinton.

Ledon

Ledon St John

Job Title: Hotel Services Manager Joined: 2018

I have had the privilege of serving as Hotel Services Manager and Head Chef at Cherry Hinton Care Home for over six years. Originally from the small island state of Grenada, I bring with me a lifelong passion for hospitality, deeply rooted in the culture and natural beauty of my homeland. In Grenada, hospitality is more than an industry; it is a way of life, woven seamlessly into our connection with people and nature.

My career in hospitality began in Grenada, where I developed a profound appreciation for service excellence within natural, sustainable environments. This philosophy continues to shape my professional practice, as I strive to create welcoming, nurturing settings that honour both people and the environment.

Care, catering, innovation, and sustainability have become increasingly important focus for me, driven by a strong desire for continuous learning and the pursuit of new challenges. I am passionate about integrating sustainable principles into every aspect of my work, ensuring that the hospitality experience is not only of the highest standard but also respectful of the world around us.

I am committed to delivering exceptional service with authenticity, warmth, and integrity, while embracing opportunities for growth and innovation within the hospitality sector.

Kristyna

Kristyna Runkas

Job Title: Finance and HR Manager Joined: 2022

I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5 years. I left the company for a short break and have now rejoined as HR and Finance Manager. I am passionate about building relationships with the residents here at Cherry Hinton and also the relatives who I have got to know over the years. I am looking forward to the future here at Cherry Hinton Care Home.

Aishwarya

Aishwarya

Job Title: Wellbeing Lead Joined: 2024

I began my journey as an Activities Coordinator and have since progressed into my current role which reflects my ongoing commitment to enhancing the wellbeing of our residents.


With a background in psychology and a strong passion for mental health, I am dedicated to creating a safe, inclusive and non-judgemental environment for both our residents and team members. I have a deep interest in understanding human behaviour and strive each day to build meaningful connections, ensuring that everyone in our care feels truly seen, heard and at home.


My role enables me to design and deliver person-centred wellbeing initiatives that are uplifting, purposeful and rooted in empathy. In addition, I am a certified Mental Health First Aider and proudly serve as a Community Engagement Champion helping to foster strong relationships between our home and the wider community.

Jithu

Jithu Joy

Job Title: Head Housekeeper Joined: 2023

The Head Housekeeper is responsible for managing the Housekeeping and Laundry Team.
The Head Housekeeper reports to the Hotel Services Manager. 
I joined TLC in 2023 as a Carer, I've progressed to Head Housekeeper. With seven years of hospitality experience, I'm dedicated to maintaining the highest standards of cleanliness and care. I ensure all regulatory standards are met and our housekeeping effectively supports the home's infrastructure.

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