Cherry Hinton Care Home

To say that my mother was very well looked after in Cherry Hinton Care Home is an understatement. All the staff went beyond expected standards. They were both professional and friendly. My mother built up strong friendships with many of them and they with her. My siblings and I were always made most welcome every time we visited. We looked at many homes before choosing Cherry Hinton Care Home for our mother. My five siblings and I never doubted that we'd made the right choice.

My mother was a resident at Cherry Hinton Nursing Home from December until February when she sadly passed away. Mum was very frail and deteriorating from the time she arrived from hospital but was very happy at Cherry Hinton and the care she received was fantastic. Mum was always treated with warmth and respect by all the staff and her needs were attended to with care and efficiency. The staff were also most welcoming to all the family who visited and always acted upon any suggestions we had to enhance Mum's experience.

If I could give a star rating it would undoubtedly be five star.

Throughout Mum's short stay, she was always made to feel very special indeed. She quickly built up a rapport with all the staff, many of whom would spend one to one time with her listening to classical music, reading to her and talking about her life and family. The care provided was first class and communication excellent. I would not hesitate to recommend CHCH. Thank you for all you did.

The care and activities are outstanding by all the staff. The staff are very willing at all times to be very helpful and understanding to the resident's needs. Everyone is friendly and cheerful, and make the relatives feel very welcome.

I have been a frequent visitor to this care home for over six years and am amazed at the transformation from a comfortable but rather shabby home to a 4 star hotel - well almost. Much careful thought and planning have gone into this renovation and no expense has been spared. Indeed it is almost lavishly styled and nearly nicer than my own home!. This all assures us that our dearly loved ones are respected and nothing is too much trouble to make them really feel at home and valued. They are in safe hands, much to our profound relief in hands that are truly full of care, along with friendly, smiling faces. Praise all round and Amen!

My husband has been here nearly seven years. He has always been clean, well-shaven, fed with patience and changed as soon as needed. Medical care is called as soon as needed. I have always been greeted and made to feel welcome.

It's a good nursing home but sometimes they can't manage a person with dementia. Carers are not fully trained. Otherwise, the staff are good.

This care home manages to combine efficiency with a relaxed atmosphere in treating its residents. My husband's 2 week respite stay has meant he's been well cared for and included in activities with other residents in the home.

With heartfelt thanks.

My Aunt had quite advanced dementia and other health concerns which could not be controlled well enough at home so she went into Cherry Hinton Care Home for the last nineteen days of her life. During this time she was much happier than recent weeks and spent every day with her husband, who had just spent fourteen weeks in hospital. We all found the staff to be very kind and helpful. I am sure if my Aunt had been at the home longer, she would have benefitted from the many activities provided and been happy. The home has recently been refurbished and is clean and airy and tastefully furnished. The food was also good. I can highly recommend this home for a loved one's respite or more permanent care.

Otherwise, I think the carers are wonderful. So much patience!

The only issue I had and he beginning which I mentioned in my last review was the laundry the home manager has resolved this issue and I have not had any issues since. The food is of a great standard and the mealtime experience is great which I have observed many times in the dining room. Cherry Hinton care Home is excellent thank you.

I have found the home very well run. The staff are very friendly and caring. The staff run various activities for the residents which helps to get them out of their rooms and talking to each other. Family and friends are made very welcome when they visit.

I think it's all very satisfactory, there is nothing unpleasant about it. I am well looked after daily. The food I have eaten here is always good. The gardens are kept nice. The general feel is well kept and clean.

The staff are very caring, helpful and friendly.

Our father came here for a 28 day NHS CHC assessment; sadly he died 10 days after transfer. The care, compassion and kindness shown by all staff - nursing care, admin; all gave our father and our family a safe place to be with and say our farewells. In such a few days and in spite of his complex needs, staff understood the type of man our father was and accorded him dignity and respect. We could not have hoped or wished for more. Thank you.

My father came as a temporary resident, initially for 2 weeks but ended up staying for 7 months. I was met and welcomed by one of the main nurses here who diligently kept in touch with me and inspired confidence that my Dad was being well cared for. The home is relaxed and friendly and Dad enjoyed his interaction with the staff, who were consistently respectful, kind and engaging with him.

Very happy with the state of things.

This is the third care home my husband has been in and Cherry Hinton Care Home is by far the best. The staff are positive, cheerful and very caring. My husband's needs are well catered for. The staff are also very considerate of family and friends.